Chick-fil-A Support Center Career Opportunities

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The Lead Technical Product Owner, Regulatory & Compliance – CMMS (Computerized Maintenance Management Systems) role is responsible for testing data flows, issue resolution, configuration and technical support for Chick-fil-A Supply, Bay Center Foods, and Offsite Thawing Pilot.  This person also partners with each area of the Business to define, document, and consult on functional and technical requirements to support daily Operations and enable future growth of each Business. As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.

Support Now is an essential sub-department of Field Operations. We provide support to our corporate users and quick-service restaurants by making it easy for our Operators, Team Members, and Staff to get answers, solve problems and identify opportunities.  We measure success by the speed, accuracy, and experience we provide. The services we offer include general business support, IT and operation support, systems and application support, networking support, and many other technologies that are utilized by our Franchisees. We also focus on continuous improvement, strategy and insights to make things better for today and where Chick-fil-A is headed tomorrow. 

This person will serve as part of the Menu Strategy team within Restaurant Experience, partnering with key stakeholders and industry partners to develop strategies for the menu that support the overall Chick-fil-A Core Strategy. This professional role requires a self-driven, innovative, collaborative and strategic person. This individual must be an exceptional communicator with the ability to influence across multiple levels of the organization. Additionally, he or she must be able to lead and manage projects with excellence. This person must have strong leadership, a high capacity to influence others, and project management capabilities to drive day-to-day projects and process optimization.

As a Digital Business Product Owner (Product Manager) for Field Insights and Technology, you will be a critical bridge between our field operations business stakeholders and our Digital Transformation & Technology (DTT) product delivery teams.   In this role, you will partner with a Technical Product Owner to manage a medium-sized collection of existing or new enterprise/ custom technology products affecting multiple departments. You will be responsible for collaborating to...

The Principal Team Leader, Digital Workplace, is a leadership role responsible for driving the strategic direction, implementation, and optimization of digital workplace solutions, with a primary focus on Microsoft technologies. This position leads a team of Microsoft professionals to deliver innovative and scalable solutions that enhance employee productivity, collaboration, and engagement. The role requires a deep understanding of Microsoft 365, Copilot, Power Platform, and other enterprise-level Microsoft platforms, combined with strong team leadership, project management, and stakeholder collaboration skills. The Principal Team Leader will ensure that the organization's digital workplace strategy...

The FCR Systems team exists to bridge restaurant financial business needs with technology to ensure accuracy and timeliness of financial data while maintaining and enhancing processes and systems to support the growth of Chick-fil-A.    The Principal Program Lead, FCR Systems plays a critical role in connecting and translating business value and goals to delivery of restaurant financial technology solutions. This lead is responsible for programs and enhancements to critical restaurant financial systems, data and processes relied upon by Operators and staff in the organization. Solid partnerships across the business are critical to the success...

With the accelerated appetite for and adoption of automation and AI across the world, Chick-fil-A has identified a need to enable and implement automation and AI capabilities and initiatives that will transform the work and user experience for all who come into contact with Chick-fil-A. This role is for an experienced program lead to drive foundational AI workstreams to organizational alignment and completion.   This role will serve as a thought leader and enterprise thought partner for the strategic...

Chick-fil-A has heavily invested in Automation, Analytics and Data Literacy in all areas of the business. The Advanced Analytics & Automation team in DTT exists to enable Embedded Intelligence across the enterprise by equipping Operators and Staff to make informed decisions and achieve optimal outcomes. We enable and deliver data, analytics, and automation capabilities and outcomes through empowering foundational capabilities, maximizing the value of complex data products, and accelerating implementation and adoption of advanced analytics and automation products. As a Principal Technical Program Lead of Location Data, you will be responsible...

Chick-fil-A, Inc. is dedicated to expanding its business through innovative endeavors both domestically and globally. This technology-dependent approach supports diverse business requirements and operational environments inherent in global expansion and vertical integration.   We are searching for a skilled and motivated engineer to lead Cloud Operations and Site Reliability Engineering (SRE) for our international Restaurants and to provide support to other entities. You will be responsible for the availability, performance, security, and cost-efficiency of cloud infrastructure...

The Workday Talent Sr. Architect, known internally as Sr. Product Lead, owns the CFA enterprise-wide technology strategy, architecture, & delivery for the Talent Product (e.g. Careers, Performance Management, Succession Planning, Org Design & Talent/Resource Agility).   The Product Lead serves as primary Workday technology partner & advisor to Talent Consulting and Org & Talent Readiness teams across multiple entities including Chick-fil-A Corporate, Vertical Business Lines (Chick-fil-A Supply, Bay Center Foods), Launch Support and future...

We are seeking a highly motivated and detail-oriented Process Engineer to join our Data Architecture and Master Data Management (MDM) team. In this role, you will be responsible for analyzing, documenting, and optimizing the flow of data within our organization, ensuring it accurately reflects and supports our physical processes and systems. You will play a key role in designing and implementing improvements to our data lifecycle management and integration between operational processes and analytics. Additionally, you’ll leverage Industrial Engineering, Process Engineering, and Systems Engineering methodologies to design and optimize business process, and how it integrates with data.

Chick-fil-A Supply, LLC, is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care.   The Sr. Lead Advisor, ADA Compliance, develops a scalable and compliant accommodation model for diverse, evolving audiences. This role is responsible for designing, implementing, and optimizing ADA-related policies, processes, and training that scale across the...

As a Senior Lead Systems Analyst on the Identity team, you will play a pivotal role in transforming Chick-fil-A's Identity Ecosystem. You will leverage your specialized skillsets across key identity platforms and deep expertise in the areas of Authentication and Authorization.   Beyond technical execution, you will be instrumental in shaping and leading the strategic vision for our authentication and authorization programs. This includes driving key strategic conversations, influencing program direction, and defining a roadmap that ensures our...

The mission of the Identity and Access team is to enable the digital workforce of the Chick-fil-A enterprise to have the right access to the right digital resources at the right time. We are a fast-paced team that partners with multiple teams across the enterprise to enable business outcomes.    As the Chick-fil-A enterprise continues to grow, the need for an always-on, reliable, and secure Chick-fil-A Identity perimeter is critical and non-negotiable.   The Sr. Lead Software Engineer, Identity & Access Management (IAM) role will work as part of the...

The Lead Technical Product Owner is responsible for data flows, integrations, configuration and technical support for Chick-fil-A Supply, Bay Center Foods, and future pilot programs. This person is responsible for partnering with each business to define, document and consult on functional and technical requirements to support daily operations and enable future growth of each business.   A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply is a food production and distribution service network focused entirely on serving the unique needs and growing volume of...

Chick-fil-A Supply Chain is dedicated to supporting our restaurant Operators and Team Members by fostering growth through a dynamic network founded on exceptional care. We are committed to ensuring that Chick-fil-A restaurants receive safe and reliable products in a manner that seamlessly integrates with restaurant operations.   Our Supply Chain collaborates with numerous external distributors, suppliers, brokers, and other partners to serve our restaurants and operators. The Technical Integration Lead will technically support external partner success strategies to ensure our...

This role exists to support the Family Enterprise. The role combines expertise in tax strategy, compliance, and reporting, that often requires an understanding of complex family structures, trusts, and wealth management. A successful candidate must be comfortable giving advice to both Owners and Senior Leader Leadership. This is a professional role, and the individual must possess a servant’s heart.   Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and...

The primary purpose of this role is to set strategy for and manage the design, implementation, system administration and maintenance of technology for the Legal Department.  As a member of the Legal Operations team, the Project Lead will design and implement a best-in-class ecosystem of technology to drive greater efficiency, as well as deliver more robust analytics to drive better decision-making across each practice area of the Legal Department.  This role involves developing trusted partnerships with legal staff and Chick-fil-A IT staff and deliver on common goals as well having the ability to clearly articulate and present technical information to a broad/diverse audience.

A Technical Program Lead in the Digital Transformation and Technology department acts as the “bridge” between business challenges and technology solutions. They work with functional partners to understand how data-driven changes to process, products, services, software, and hardware can improve efficiencies and add value to our Consumer technology product portfolio.   In this role, the Technical Program Lead will be responsible for creating technology solutions that ensure our Consumer digital ordering, membership, brand engagement, and customer relationship management...