Chick-fil-A Support Center Career Opportunities

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City, State Atlanta, GA
Chick-fil-A is investing in Automation, Analytics and Data Literacy in all areas of the business.  The Advanced Analytics & Automation team in DTT exists to enable Embedded Intelligence across the enterprise by equipping Operators and Staff to make informed decisions and achieve optimal outcomes.   We enable and deliver data, analytics, and AI/automation capabilities and outcomes through empowering foundational capabilities, continuing to maximize the value of complex data products, and accelerating implementation and adoption advanced analytics and AI/automation products.   As a Sr. Principal Team Leader at Chick-fil-A, you...
Job Function
Information Technology
Travel Requirements
10%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2026-19416
Relocation Assistance Provided
No
City, State Atlanta, GA
The Principal Team Leader, Digital Workplace, is a leadership role responsible for driving the strategic direction, implementation, and optimization of digital workplace solutions, with a primary focus on Microsoft technologies. This position leads a team of Microsoft professionals to deliver innovative and scalable solutions that enhance employee productivity, collaboration, and engagement. The role requires a deep understanding of Microsoft 365, Copilot, Power Platform, and other enterprise-level Microsoft platforms, combined with strong team leadership, project management, and stakeholder collaboration skills. The Principal Team Leader will ensure that the organization's digital workplace strategy...
Job Function
Information Technology
Travel Requirements
10%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2025-18566
Relocation Assistance Provided
No
City, State Atlanta, GA
Principal Program Leads on the Restaurant Financial Data & Systems team are responsible for leading large, complex projects, systems, and/or programs. To do this, they determine strategy in accordance with company and department vision, establish clear goals, and represent work across cross-functional boundaries. Principal Program Leads must gain and represent broader business perspective into their work, while proactively staying connected with those holding varied perspectives. They make the case for and ensure successful implementation of strategic business changes by casting vision, navigating broad stakeholder groups, prioritizing work, and ensuring the execution of the work within the context of significant...
Job Function
Accounting/Financial Services
Travel Requirements
10%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2025-19218
Relocation Assistance Provided
No
City, State Atlanta, GA
As part of the Customer & Market Insights team at Chick-fil-A, it is our role to capitalize the Customer and provide meaningful insights that fuel innovation around service, product development, messaging, and experience. This role leads Chick-fil-A’s media measurement strategy within the Customer & Market Insights team. It owns the end-to-end assessment of advertising performance, including delivery, effectiveness, and ROI, and translates that into clear, actionable insights for senior leadership. The scope spans media delivery analytics, Marketing Mix Modeling, attribution, optimizations, and investment recommendations that guide national and market level marketing decisions. This position will have two senior...
Job Function
Marketing
Travel Requirements
15%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2025-19342
Relocation Assistance Provided
No
City, State Atlanta, GA
The Total Rewards team, in Chick-fil-A’s People Department, serves as a strategic partner to the Support Center and provides consultation to leadership as it relates to the Talent Management System. Specifically, this position is responsible for evaluation roles and providing input into the design, implementation, and communication of compensation programs ensuring they are competitive, sustainable, scalable, and supportive of the company's total rewards philosophy.   Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and...
Job Function
Human Resources/People
Travel Requirements
10%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2025-19344
Relocation Assistance Provided
No
City, State Atlanta, GA
The Sr. Brand Identity Design Lead specializes in guiding the stewardship of the brand, setting and maintaining visual guidelines across the organization. The Design Lead manages and executes major visual identity projects that are essential to the ongoing commitment to maintain authenticity, leverage scale, create quality and consistency across all touchpoints. The Design Lead manages multiple projects, processes and problems that are difficult or complex; analyzes problems and determines solutions and makes recommendations to senior decision makers. The Design Lead is a subject matter expert who knows...
Job Function
Marketing
Travel Requirements
15%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2024-17492
Relocation Assistance Provided
No
City, State Atlanta, GA
This role within the Digital Transformation and Technology department is a member of the Restaurant Development Agile team and is accountable and responsible for products related to Restaurant Development Technology Solutions. These agile teams deliver a suite of APIs and multiple user-facing applications that establish the foundation of technology for Chick-fil-A's Restaurant Development teams. This role will be focused on delivering maximum value to the organization through these products and will be collaborating with Software Engineers, Systems Analysts, Business Analysts, and Scrum Masters. This role requires a high level of autonomy and influence as they partner with others on the Agile...
Job Function
Information Technology
Travel Requirements
10%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2025-18561
Relocation Assistance Provided
No
City, State Atlanta, GA
Chick-fil-A Supply, LLC, is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care.   The Sr. Lead Advisor, ADA Compliance, develops a scalable and compliant accommodation model for diverse, evolving audiences. This role is responsible for designing, implementing, and optimizing ADA-related policies, processes, and training that scale across the...
Job Function
Distribution
Travel Requirements
20%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2025-18586
Relocation Assistance Provided
No
City, State Atlanta, GA
In the Chick-fil-A Senior Lead Software Engineer role you’ll serve as a team leader, problem solver, mentor, and expert software engineer. We need you to apply the technical experience you have gained in software development to the design, development, and delivery of highly engineered, complex technical products, serving to both oversee your teams and contribute as a member. You will not be responsible for HR management of your team, though –you’ll rather be able to focus on the technical aspects of your team’s growth and delivery.   Our Flexible Future model offers a healthy mix of working in person and virtually,...
Job Function
Information Technology
Travel Requirements
10%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2025-19027
Relocation Assistance Provided
No
City, State Atlanta, GA
At Chick-fil-A, Reliability and Monitoring is a technical function which mixes in influence. Across our 3000+ North American Restaurants, cloud, and private data centers, SREs work with our DevOps teams to introduce and hone SRE principles, establish reliability goals, and develop tooling for operational observability. We are a small team working through many different patterns to bring observability to everyone. SREs at Chick-fil-A collaborate across teams and roles, feed learnings back into the organization, and learn all the ways technology is used in the process.  The team is focused on tooling and enablement rather than traditional SRE roles.  
Job Function
Information Technology
Travel Requirements
10%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2025-19215
Relocation Assistance Provided
No
City, State Atlanta, GA
Chick-fil-A’s Content Design & Production (CD+P) team is a lean collective of creatives, designers, and publishers supporting a wide range of content development needs from across the business, specializing in training as well as internal communications and event collateral for Staff, Operators, and Team Members. We are seeking an experienced Senior Design Lead specializing in motion graphics who is artistic, hands-on, highly collaborative, and passionate about every aspect of the creative process from concept to completion.    Working closely with the Principal Creative Lead, design team, and content producers the Senior...
Job Function
Human Resources/People
Travel Requirements
10%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2025-19229
Relocation Assistance Provided
No
City, State Atlanta, GA
We are seeking a highly strategic and results-oriented Senior Project Lead to manage Chick-fil-A's presence across all national social media channels. This role is pivotal in developing and executing a comprehensive organic social media strategy that drives brand engagement and community growth, while also leading the planning, execution, and optimization of paid national social advertising campaigns to achieve key marketing objectives. The ideal candidate will possess a deep understanding of social media trends, platform algorithms, and paid media best practices, with a proven ability to translate insights into actionable strategies and measurable results.  
Job Function
Marketing
Travel Requirements
20%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2025-19237
Relocation Assistance Provided
No
City, State Atlanta, GA
This role within the Digital Transformation and Technology department is a member of the Tax Compliance and Reporting Agile team and is accountable and responsible for products related to Financial Services Technology Solutions. These agile teams deliver a suite of APIs and multiple user-facing applications that establish the foundation of Chick-fil-A's enterprise tax systems. This role will be focused on delivering maximum value to the organization through these products and will be collaborating with Software Engineers, Systems Analysts, Business Analysts, and Scrum Masters. This role requires a high level of autonomy and influence as they partner with others on the Agile team.
Job Function
Information Technology
Travel Requirements
10%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2025-19334
Relocation Assistance Provided
No
City, State Atlanta, GA
The Sr. Lead Advisor, Talent Relations is responsible for managing complex employee relations issues and ensuring compliance with labor and employment laws and organizational policies for CFA Supply and Bay Center Foods Services employees. They may also consult on escalated employee relations issues for Operations employees. They will serve as a trusted advisor to Talent (HR) Leaders on conflict resolution and disciplinary actions for Chick-fil-A Supply Services Staff. This role involves conducting investigations, preparing detailed reports, and recommending appropriate outcomes. The Employee Relations Lead also plays a key role in developing and delivering training to promote a positive workplace culture and mitigate...
Job Function
Distribution
Travel Requirements
25%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2026-19438
Relocation Assistance Provided
No
City, State Atlanta, GA
The Lead Technical Product Owner is responsible for data flows, integrations, configuration and technical support for Chick-fil-A Supply, Bay Center Foods, and future pilot programs. This person is responsible for partnering with each business to define, document and consult on functional and technical requirements to support daily operations and enable future growth of each business.   A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply is a food production and distribution service network focused entirely on serving the unique needs and growing volume of...
Job Function
Information Technology
Travel Requirements
20%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2025-18252
Relocation Assistance Provided
No
City, State Atlanta, GA
Lead Software Engineer, React Native   Ensuring our supply chain effectively meets the demands of our restaurants is key to enabling Chick-fil-A's continued growth. We are looking for a Lead Software Engineer to help us build and scale a mobile application that directly supports restaurant operations. This is a high-impact role for someone who is passionate about mobile technology, loves shipping great products, and is eager to mentor and lead a team of engineers.  
Job Function
Information Technology
Travel Requirements
10%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2025-18305
Relocation Assistance Provided
No
City, State Atlanta, GA
This role exists to support the Family Enterprise. The role combines expertise in tax strategy, compliance, and reporting, that often requires an understanding of complex family structures, trusts, and wealth management. A successful candidate must be comfortable giving advice to both Owners and Senior Leader Leadership. This is a professional role, and the individual must possess a servant’s heart.   Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and...
Job Function
Accounting/Financial Services
Travel Requirements
10%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2025-18389
Relocation Assistance Provided
No
City, State Atlanta, GA
The Lead Systems Analyst is a key member of the Staff Technology Solutions sub-department within Digital Transformation & Technology, providing expert support and driving innovation for Procure-to-Pay, Project Accounting, and Fixed Asset Accounting.  The role will also lead Oracle Cloud ERP internal control activities ensuring proper role design and maintenance, segregation of duties, and access provisioning and removal. This role will be integral to key ERP infrastructure activities, such as environment refreshes, safeguarding the integrity of our digital assets across all environments.     This position leads the development,...
Job Function
Information Technology
Travel Requirements
20%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2025-19023
Relocation Assistance Provided
No
City, State Atlanta, GA
We are seeking a highly skilled and experienced Development Engineer to join our Master Data Management (MDM) team. This Level 9 role is critical in designing, developing, and implementing robust MDM solutions, primarily within our Stibo (STEP) platform, to empower our business with high-quality, reliable data. The ideal candidate will possess a strong blend of technical expertise in JavaScript development, deep knowledge of data architecture and modeling, and a keen eye for user experience in data entry and maintenance. This role emphasizes delivering features with business velocity while strictly adhering to foundational data modeling principles and ensuring best-in class data quality. In this role, you will be responsible for analyzing, documenting,...
Job Function
Supply Chain
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2025-19226
Relocation Assistance Provided
No
City, State Atlanta, GA
As a Lead Systems Analyst on the Staff Technology Solutions team, you will be responsible for supporting Chick-fil-A's Integrated Workplace Management System. This platform facilitates the orchestration of the Restaurant lifecycle from site selection and construction to ongoing property and accounting practices. As our portfolio of restaurants continues to increase and become more diverse, we aim to build and maintain a best-in-class technology ecosystem to support and scale with the growth. This role is responsible for leading complex problem solving for Legal and Lease Accounting stakeholders in the system,...
Job Function
Information Technology
Travel Requirements
10%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2025-19231
Relocation Assistance Provided
No

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