Please review the below information BEFORE expressing interest in the Leadership Development Program:
1. What is LDP?
2. Preparing to apply
3. 60-min Live Informational Session: Prior to applying, it is strongly recommended to attend a Live Informational Session to learn more about the program and ask questions to a recruiter and current LDP Participants. This virtual event dives deep into the history and purpose of LDP, the logistics of the program, training, salary and benefits, the interview process, and more. Please register here.
The Leadership Development Program (LDP) is a 24- to 36-month developmental program available to individuals who are interested in growing their business acumen and restaurant leadership skills in their pursuit of future leadership opportunities with Chick-fil-A or other businesses. LDP’s vision is to be the premier global leadership development experience. To develop the business acumen and restaurant leadership skills, LDP Participants are expected to spend time in two different positions: Grand Opening Supervisor and Interim Manager.
As Grand Opening Supervisor, an LDP Participant’s main duties will be to recruit and manage a team of grand opening Trainers for each grand opening of a new Chick-fil-A brand restaurant, oversee training by the Trainers on brand standards and operational functions affecting brand standards, and consult during the new restaurant opening with the independent franchised Operator of the independently owned and operated restaurant business.
As Interim Manager, an LDP Participant’s main duties will be to manage all operations and Team Members at their assigned Chick-fil-A, Inc.-Operated Restaurant. LDP Participants may work at different Chick-fil-A, Inc.-Operated Restaurants during their time in the Interim Manager position.
Further details on the job responsibilities of the Grand Opening Supervisor and Interim Manager positions are discussed below.
Additionally, LDP Participants may work in the Mobile Kitchen Lead position and/or in various temporary business positions at the Support Center when a need is identified for an LDP participant to lead a staff project. Additional information about these potential additional positions will be made available as needed to successful applicants to LDP.
Notice
All applicants are highly encouraged to attend an information session before submitting their application. You can sign up thorugh Calendly here. Familiarity with the Program and our related expectations of Participants, based on the available, optional resources, will be a factor in our selection decisions.
Additional Position Details
Leadership Development Program Webpage
Job Overview
The Leadership Development Program (LDP) is a 24- to 36-month developmental program available to individuals who are interested in growing their business acumen and restaurant leadership skills in their pursuit of future leadership opportunities with Chick-fil-A or other businesses. LDP’s vision is to be the premier global leadership development experience. To develop the business acumen and restaurant leadership skills, LDP Participants are expected to spend time in two different positions: Grand Opening Supervisor and Interim Manager.
As Grand Opening Supervisor, an LDP Participant’s main duties will be to recruit and manage a team of grand opening Trainers for each grand opening of a new Chick-fil-A brand restaurant, oversee training by the Trainers on brand standards and operational functions affecting brand standards, and consult during the new restaurant opening with the independent franchised Operator of the independently owned and operated restaurant business.
As Interim Manager, an LDP Participant’s main duties will be to manage all operations and Team Members at their assigned Chick-fil-A, Inc.-Operated Restaurant. LDP Participants may work at different Chick-fil-A, Inc.-Operated Restaurants during their time in the Interim Manager position.
Further details on the job responsibilities of the Grand Opening Supervisor and Interim Manager positions are discussed below.
Additionally, LDP Participants may work in the Mobile Kitchen Lead position and/or in various temporary business positions at the Support Center when a need is identified for an LDP participant to lead a staff project. Additional information about these potential additional positions will be made available as needed to successful applicants to LDP.
The Business Analyst – Warehouse Management Systems role is responsible for testing data flows, issue resolution, configuration and technical support for Chick-fil-A Supply, Bay Center Foods, and Offsite Thawing Pilot. This person also partners with each area of the Business to define, document, and consult on functional and technical requirements to support daily Operations and enable future growth of each Business.
As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.
The Chick-fil-A Supply and Bay Center Foods service networks are comprised of three components:
- Distribution Center – State-of-the-art warehouses that house supply for Chick-fil-A restaurants
- Production Distribution Center – Offsite facilities that prepare select ingredients and menu items for Chick-fil-A restaurants
- Transportation – Growing fleet of delivery vehicles that supply Chick-fil-A restaurants
About Chick-fil-A Supply
A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique
needs of Chick-fil-A restaurants.
Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports
current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as
those it employs.
This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service
to Restaurants across the nation.
The Lead Technical Product Owner, Regulatory & Compliance – CMMS (Computerized Maintenance Management Systems) role is responsible for testing data flows, issue resolution, configuration and technical support for Chick-fil-A Supply, Bay Center Foods, and Offsite Thawing Pilot. This person also partners with each area of the Business to define, document, and consult on functional and technical requirements to support daily Operations and enable future growth of each Business.
As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.
The Chick-fil-A Supply and Bay Center Foods service networks are comprised of three components:
- Distribution Center – State-of-the-art warehouses that house supply for Chick-fil-A restaurants
- Production Distribution Center – Offsite facilities that prepare select ingredients and menu items for Chick-fil-A restaurants
- Transportation – Growing fleet of delivery vehicles that supply Chick-fil-A restaurants
The Enterprise Systems – Lead ERP Procurement Product Owner role is the System Owner and Functional Lead of the Oracle ERP Supply Chain modules with responsibility for data flows, integrations, configuration and technical support for Chick-fil-A Supply, Bay Center Foods, and Offsite Thawing Pilot. This person is responsible for partnering with each Business to define, document and consult on functional and technical requirements to support daily Operations and enable future growth of each Business.
As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.
The Chick-fil-A Supply and Bay Center Foods service networks are comprised of three components:
- Distribution Center – State-of-the-art warehouses that house supply for Chick-fil-A restaurants
- Production Distribution Center – Offsite facilities that prepare select ingredients and menu items for Chick-fil-A restaurants
- Transportation – Growing fleet of delivery vehicles that supply Chick-fil-A restaurants
The Sr. Business Analyst will work as part of the Business Process team and is responsible for designing, documenting, and implementing business processes across the network of Chick-fil-A internal distribution centers to ensure that they meet the needs of the business and operate effectively. This candidate is responsible for understanding business needs and working with business owners and the IT group to define technical requirements to support those needs. Over the next several years, this role is expected to grow designing, implementing, and evaluating business processes across multiple distribution centers distributing ~$3B/yr. worth of product to Restaurants. This candidate will have the opportunity to create and integrate enterprise-level processes and will support the drive for supply chain innovation unique to the food service industry.
About Chick-fil-A Supply
A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.
Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.
This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.
This senior engineering role is a software engineering role that integrates and implements custom business logic for our most critical systems using a cloud-based workflow engine. The role will give you the opportunity to continue your professional development and enable you to make impactful contributions in a fast-paced, dynamic environment. In this role, you will work as a core contributor on a agile DevOps team that solves large scale problems using the latest cloud technologies. You will actively contribute in every part of the development lifecycle, from design and development to CI/CD and delivery.
About Chick-fil-A Supply
As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.
The Chick-fil-A Supply and Bay Center Foods service networks are comprised of three components:
- Distribution Center – State-of-the-art warehouses that house supply for Chick-fil-A restaurants
- Production Distribution Center – Offsite facilities that prepare select ingredients and menu items for Chick-fil-A restaurants
Transportation – Growing fleet of delivery vehicles that supply Chick-fil-A restaurants
The Sr Technician, Power Automation and Controls will be a technical SME responsible for assisting the Controls Engineer in equipment uptime, continuous improvement, troubleshooting, and maintaining the Warehouse Execution System (SynQ) and Warehouse Control System (BCI) within the Distribution Warehouse. This individual will be working with state-of-the-art industrial controls hardware and will be working with a diverse team to help deliver automation processes to the highest standards. This individual will be joining the Chick-fil-A Supply LLC. family with the goals of being able to provide a caring, consistent, and reliable service through its distribution networks helping support Chick-fil-A restaurants and their communities.
As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.
The Chick-fil-A Supply service networks are comprised of two components:
- Distribution Center – State-of-the-art warehouses that house supply for Chick-fil-A restaurants
- Transportation – Growing fleet of delivery vehicles that supply Chick-fil-A restaurants
The Systems Analyst II (Power, Automation & Controls) will be a technical SME tasked with inventory movement and maintenance, data management, statistical analysis of equipment performance, and assisting the operations with systemic moves all within the Distribution Warehouse. The enviornment in which this team member will be working in will be mostly spent in a control room but will be trained in team member responsibilities to assist in all hands-on deck situations. The tasks associated with interfacing with the Warehouse Execution System and Warehouse Control System are mission critical for the day-to-day buisness. Lastly, this individual will be joining the Chick-fil-A Supply LLC. family with the goals of being able to provide a caring, consistent, and reliable service through its distribution networks helping support Chick-fil-A restaurants and their communities.
As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.
The Chick-fil-A Supply service networks are comprised of two components:
- Distribution Center – State-of-the-art warehouses that house supply for Chick-fil-A restaurants
- Transportation – Growing fleet of delivery vehicles that supply Chick-fil-A restaurants
Support Now is an essential sub-department of Field Operations. We provide support to our corporate users and quick-service restaurants by making it easy for our Operators, Team Members, and Staff to get answers, solve problems and identify opportunities. We measure success by the speed, accuracy, and experience we provide. The services we offer include general business support, IT and operation support, systems and application support, networking support, and many other technologies that are utilized by our Franchisees. We also focus on continuous improvement, strategy and insights to make things better for today and where Chick-fil-A is headed tomorrow.
IT Helpdesk Agents are responsible for providing support for all technologies used by our Chick-fil-A Franchisees. IT Agents look for ways to serve, get answers, and solve problems in a timely manner for our Operators, Team Members and each other.
If you are passionate about joining a championship team that focuses efforts on making it easy with care, Support Now is the place for you.
Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
The Senior Counsel, Franchise Law position is a full-time position responsible for providing solution-oriented strategic legal counsel on a wide variety of franchise system-related matters. The position initially will have responsibility for providing strategic direction and legal advice relating to restaurant locations, formats, and concepts owned and operated by local Chick-fil-A franchised business owners. The role will involve work that includes (1) advising on laws and regulations governing registration and disclosure of franchise opportunities; (2) advising on laws and regulations governing relationships with Franchisees; (3) negotiating, drafting, and implementing franchise system-related contract terms in conformity with applicable laws; (4) advising on methods of consistent accountability assurance with regard to all parties’ responsibilities and boundaries under applicable contracts and laws; (5) advising on potential or actual issues affecting relationships with Franchisees or third parties, including related legal and practical risks; and (6) developing and providing education and training to various business groups and stakeholders regarding franchise model risks. The position will require developing a broad understanding of the Chick-fil-A business and its local ownership franchise business model, and a detailed knowledge of Chick-fil-A’s Franchise Agreement, Operating Standards, Operational Requirements, etc. to support management in executing business plans and developing and implementing franchise system-related company policies and procedures.
This role is based in Atlanta, Georgia. If a candidate meets our relocation policy guidelines, Chick-fil-A does offer relocation.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
As the chief ambassador of our franchise system, primary Operator contact, and integral member of the Area Support Team*, the Operations Lead will provide immersive, front line Operator support, accessible 24 hours per day, seven days each week, including holidays to meet the unique demands of the quick service restaurant business and our Operators. The Principal Operations Lead will support 25 – 35 Operator relationships across 35 restaurants, responsible for approximately $175M in sales.
The Principal Operations Lead is entrusted with partnering with Operators and Operator Groups to achieve their vision and goals, execute the Area vision and strategy, and uphold the Operator Agreement. The Principal Operations Lead will serve as a strategic coach and business partner, building trusted advisor relationships and coaching Operators to maximize their potential. The Principal Operations Lead will act as a thought partner to individual Operators and Operator Groups to strengthen their leadership capabilities, foster their growth, and help individual Operators align their plans to Area strategies. The Principal Operations Lead will advise Operators in individual and group settings. The Principal Operations Lead will promote collaborative and performance building opportunities among Operators in the Area. The Principal Operations Lead will sit on the Area Support Team, representing and influencing on behalf of individual Operators and Operator Groups.
The Principal Operations Lead will report to the Area Director. This is a Non-People Leader role.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
*The Area Support Team is an integrated, cross-functional team that collaborates to foster Area health and develop tailored strategies and solutions for each Operator, Restaurant, and Area that promote long term growth and performance.
The Sr Oracle SCM Technical Architect is the Technical System Owner of the Oracle ERP system (Finance, EPM, Demand/Supply Planning, Supply Chain, Order Management, Maintenance, Manufacturing) with responsibility for data flows, integrations, configuration and technical support for Chick-fil-A Supply, Bay Center Foods, and Offsite Thawing Pilot. This person is responsible for partnering with each Business to define, document and consult on technical requirements to support daily Operations and enable future growth of each Business.
As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.
The Chick-fil-A Supply and Bay Center Foods service networks are comprised of three components:
- Distribution Center – State-of-the-art warehouses that house supply for Chick-fil-A restaurants
- Production Distribution Center – Offsite facilities that prepare select ingredients and menu items for Chick-fil-A restaurants
- Transportation – Growing fleet of delivery vehicles that supply Chick-fil-A restaurants
The DTT Co-Op Program offers participants a unique environment to learn Chick-fil-A’s business, culture, and technology in a safe and supportive environment. The program is committed to developing participants personally and professionally through hands-on experience, workshops, mentorship, and project work. Participants have the opportunity to explore both technical and functional tracks, enabling cross-functional skill development. This is anticipated to be a 3 semester Co-Op operating on a non-sequential, every-other-semester, basis. After working full-time for Chick-fil-A for the first semester of the Co-Op, students will return to school for their next semester, and will continue this pattern until having served 3 semesters for Chick-fil-A and 3 semesters of college coursework. The available start date for this co-op is Fall of 2024. The 1st semester is the Foundations semester for Co-Ops where you will gain hands-on learning and project experience. The 2nd and 3rd semesters are apprenticeship semesters where Co-Ops are embedded into a team. Co-Ops will rotate college coursework between each semester they serve with Chick-fil-A, Inc. Co-Ops will also have the opportunity to rotate work locations at Chick-fil-A’s corporate headquarters. The DTT Co-Op is a separate program from Chick-fil-A’s traditional, summer internship program at the Support Center (corporate headquarters).
· This is a paid opportunity
· Only full-time opportunities are available (Co-Ops are encouraged to not take coursework while working)
· Must commit to working 3 semesters for Chick-fil-A
· Must have at least 3 semesters of college coursework remaining before graduation and must be pursuing an undergraduate degree in a technical field
Hiring for both Technical and Functional roles.
The Digital Transformation & Technology (DTT) Co-Op will have the opportunity to:
· Utilize cloud-based software products using modern code technologies and practices in an agile, team-based environment
· Develop proficiency in programming languages such as Java, JavaScript, Python, and Go
· Create technology plans and solutions to enable a digital workplace for corporate staff and restaurants.
· Build relationships across technical and functional peers and Chick-fil-A Technology leadership
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Chick-fil-A is in the business of serving our guests great food and remarkable service. Family-owned and privately held, our company and our local independent franchised Operators are devoted to serving the local communities in which we operate, while offering great-tasting food made with quality ingredients — including the Original Chick-fil-A Chicken Sandwich. Today, Chick-fil-A restaurants serve millions of guests every year, in more than 2,900 locations in 48 states, Washington, D.C., Canada, and Puerto Rico.
As an International Intern at Chick-fil-A, you will contribute to our growth through challenging and meaningful work. You will build cross-cultural competency as you work on impactful projects, immerse yourself in our unique culture, and experience the city of Atlanta. Under the guidance of an intern coach, our interns build their personal leadership brand while gaining accounting experience and developing key skills necessary for a successful career.
Because the Accounting internship requires specific skills, we utilize an Accounting Test as an objective tool to assess a candidate’s knowledge of basic accounting principles. If you continue past our initial review, you will be asked to complete this test. To be considered in our priority applicant pool, it’s important that you schedule and complete this assessment as soon as possible.
This is an 11 week position at Chick-fil-A’s Support Center in Atlanta, with an anticipated start date in May 2024.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
The Chick-fil-A Supply Chain Department encompasses Procurement, Operations, and Development functions that exist to enable the creation and growth of healthy market ecosystems across the organization. This is done by enabling increased capacity in Restaurants, reducing complexity for Operators and Team Members, all while relentlessly protecting the Brand.
The Chick-fil-A Supply Chain Co-Op program offers students the opportunity to engage in real-world corporate initiatives derived from our real-time business needs. Our program is structured to expose students to corporate culture, diverse learning opportunities, cross-functional project work, while enhancing their business acumen and Supply Chain knowledge over a multi-semester experience. Chick-fil-A Supply Chain Co-Ops are also encouraged to influence the organization by providing fresh perspective on company challenges and help to explore solutions, pulling from past work and educational experiences.
This is anticipated to be a 2 semester Co-Op that can accommodate various semester schedules. Students can start in the Spring, Summer, or Fall and do a non-sequential rotation (every other-semester) OR complete one back-to-back rotation (i.e. Spring and Summer). There is also potential to do a 3rd rotation based on business need. Each of these options consist of full-time semesters with Chick-fil-A. If selected for this Co-Op, the student will discuss their desired start date and rotation schedule with the interview team.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
The Chick-fil-A Supply Chain Department encompasses Procurement, Operations, and Development functions that exist to enable the creation and growth of healthy market ecosystems across the organization. This is done by enabling increased capacity in Restaurants, reducing complexity for Operators and Team Members, all while relentlessly protecting the Brand.
The Chick-fil-A Supply Chain Co-Op program offers students the opportunity to engage in real-world corporate initiatives derived from our real-time business needs. Our program is structured to expose students to corporate culture, diverse learning opportunities, cross-functional project work, while enhancing their business acumen and Supply Chain knowledge over a multi-semester experience. Chick-fil-A Supply Chain Co-Ops are also encouraged to influence the organization by providing fresh perspective on company challenges and help to explore solutions, pulling from past work and educational experiences.
This is anticipated to be a 2 semester Co-Op that can accommodate various semester schedules. Students can start in the Spring, Summer, or Fall and do a non-sequential rotation (every other-semester) OR complete one back-to-back rotation (i.e. Spring and Summer). There is also potential to do a 3rd rotation based on business need. Each of these options consist of full-time semesters with Chick-fil-A. If selected for this Co-Op, the student will discuss their desired start date and rotation schedule with the interview team.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
The Chick-fil-A Financial Services Department offers an incredibly unique summer internship experience. Accounting Summer Interns contribute to Chick-fil-A’s growth through challenging and meaningful work. Under the guidance of an intern coach, our interns build their personal leadership brand while gaining accounting experience and developing key skills necessary for a successful career. With hands-on work assignments, exposure to C-Level executives, and activities that connect interns to our unique culture, Chick-fil-A’s Accounting Internship is among the most sought after in the industry.
Because the Accounting internship requires specific skills, we utilize an Accounting Test as an objective tool to assess a candidate’s knowledge of basic accounting principles. If you continue past our initial review, you will be asked to complete this test. To be considered in our priority applicant pool, it’s important that you schedule and complete this assessment as soon as possible. Here is a general overview of our timeline:
- Applicants are asked to apply by our Priority Application deadline of September 15
- Accounting Test August 1 – September 15
- First round video interviews take place September 11 – October 13
- Second round video interviews take place October 16 – October 27
- Final intern selections will be made by November 3
The Chick-fil-A Accounting Department is made up of many sub-departments that support Chick-fil-A Franchisees and Chick-fil-A, Inc. By applying for the 2024 Accounting Summer Internship, you will automatically be considered for all positions listed below, and will be placed based on your skills, interests, and business need. When you submit your application, you will be asked which Accounting Team interests you most. Please rank your preference: 1 = most preferred and 5 = least preferred. We will make every effort to accommodate your preference based on available positions remaining on each team.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Chick-fil-A is in the business of serving our guests great food and remarkable service. Family-owned and privately held, our company and our local independent franchised Operators are devoted to serving the local communities in which we operate, while offering great-tasting food made with quality ingredients — including the Original Chick-fil-A Chicken Sandwich. Today, Chick-fil-A restaurants serve millions of guests every year, in more than 2,900 locations in 48 states, Washington, D.C., Canada, and Puerto Rico.
As an International Intern at Chick-fil-A, you will contribute to our growth through challenging and meaningful work. You will build cross-cultural competency as you work on impactful projects, immerse yourself in our unique culture, and experience the city of Atlanta.
This is an 11 week position at Chick-fil-A’s Support Center in Atlanta, with an anticipated start date in May 2024.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Sustainability at Chick-fil-A focuses on 3 areas: Food & Packaging Waste, Natural Resources and Corporate Campus. This Co-Op provides a hands-on opportunity for an undergraduate student to learn about sustainability issues in the food service industry, as well as participate in sustainability strategy and implementation. The co-op aims to provide real-world application to academic learning, focusing on embedding sustainability into an organization.
This is anticipated to be a 2 semester Co-Op that can accommodate various semester schedules. Students can start in the Spring, Summer, or Fall and do a non-sequential rotation (every other-semester) OR complete one back-to-back rotation (i.e. Spring and Summer). There is also potential to do a 3rd rotation based on business need. Each of these options consist of full-time semesters with Chick-fil-A. If selected for this Co-Op, the student will discuss their desired start date and rotation schedule with the interview team.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
