Chick-fil-A Support Center Career Opportunities

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Sr. Project Specialists on the Restaurant Financial Systems team are responsible for working with Restaurant Operators, cross-functional staff teams, and external vendors to design and implement system solutions that meet defined business needs. They develop innovative solutions to end users’ challenges, organize and execute project details, and collaborate with others. He or she will develop comprehensive knowledge of 1-2 systems, serving as a knowledgeable resource for the business and offering input into the strategic technology roadmap supporting them. He or she will also be responsible for deploying changes to those systems to impacted Operators and Staff by executing components of the project plan, communicating key details, and monitoring success metrics.   As a Sr. Project Specialist on the Restaurant Financial Systems team, you will help lead key components of a major system implementation in Chick-fil-A restaurants. The right candidate for this role will enjoy leading work independently, actively pursuing answers and innovative solutions to end users’ challenges, and collaborating with others. The specific scope of work will be focused on restaurants’ labor tools and systems, so experience with labor systems and data (Timekeeping, payroll and/or HRIS systems) will be beneficial. 
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8322
The Lead Data Analyst is responsible for providing support in the critical areas of fraud prevention and payment analytics for Chick-fil-A's Treasury department.  This role will focus on developing robust fraud mitigation strategies, coordinating with subject matter experts and key stakeholders to understand the needs of the business, defining and providing fraud performance goals and metrics, and creating/driving internal processes and systems to ensure appropriate due diligence is applied to business decisions.  In this role, you will have an opportunity to develop relationships with multiple stakeholders within DTT, Financial Services, Marketing, and Operations as you take responsibility of this multifaceted work.  In addition, you will work with various external parties including payment acquirers/processors, card networks, issuers, and wallet providers.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8341
Leasing of real property and equipment is a critical component of Chick-fil-A’s business operation, and the Lease Accounting team is the first point of contact in Financial Services when a new lease has been negotiated and executed by our Restaurant Development department.  The Lease Accountant III is a professional role entrusted with applying complex accounting rules to real estate and equipment leases for Chick-fil-A restaurants and corporate properties and with ensuring all initial financial lease obligations are met.  The Lease Accounting team is looking for a natural problem-solver who is analytical, coachable, and continually seeks process improvement.  A Lease Accountant III will need to lead work for their region independently and be able to work cross-functionally both inside and outside of Financial Services.  Previous lease accounting experience is not required.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8799
The Corporate Financial Reporting team is responsible for reporting the financial activity of Chick-fi-A, Inc. and its subsidiaries on a monthly and annual basis. The Senior Accountant Lead position will serve on a team responsible for ensuring subsidiary financials, which includes International subsidiaries of Chick-fil-A, Inc., are compliant with local statutory requirements, i.e. US GAAP, International Financial reporting Standards, ASPE, etc., and provide relevant information for internal stakeholders.  A goal of this role is to serve as a key business partner and subject matter expert for relevant stakeholders.  Additionally, this role will partner with other Financial Services leadership to provide strategic direction on subsidiary management financial reporting and international expansion.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
5%
Requisition ID
2020-8930
The Chick-fil-A Tax Department is responsible for tax compliance, technology, special projects, research and audit defense functions for independently owned franchised restaurants and corporate activities. We exist to provide tax planning, regulatory reporting and consulting to stakeholders, governments, external auditors and business leaders.  As we grow in complexity and global footprint, we seek to influence business decisions, reduce tax liability and mitigate risk.   The Accountant III, Sales Tax Compliance role’s primary responsibilities will be to support the Sales Tax Compliance function by assisting with state and local sales and use tax compliance for Operators, Chick-fil-A, Inc., and related affiliates.  An Accountant III, Sales Tax Account Compliance performs work with limited to moderate supervision, conferring with superior on unusual matters.   The Accountant III will be responsible for the growth and development of the department through participation in department meetings, conferences, webinars and professional/personal development.  
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
5%
Requisition ID
2020-9068
The Corporate Accounting Policy team exists to ensure the Company’s financial reporting compliance objectives are achieved through accounting research, new accounting standard implementation, documentation and centralization of corporate accounting policies and leadership over the design, implementation and testing of internal controls impacting financial reporting. The Sr. Project Lead, Corporate Accounting Policy position is a professional role that will be responsible for directing the design and implementation of internal controls and developing systems for providing ongoing assurance over the operating effectiveness of such controls. This individual will serve as a subject matter expert and business partner to the Company’s internal customers in developing best practices with regards to internal controls. This role will partner closely with leaders and internal control owners across the organization, leading the creation of process flow documentation, flowcharts, controls narratives and other related documentation. This role will also develop processes and programs for ensuring ongoing internal controls compliance is achieved, including planning and conducting periodic internal controls testing and reporting key findings to Financial Services leadership to influence decision making.  This role will be responsible for selecting and directing the efforts of 3rd party vendors, as deemed necessary to support the ongoing execution of the Company’s internal controls activities.  An ideal candidate must have excellent communication skills, both verbal and written, with strong planning, process improvement, problem-solving and presentation skills. This candidate must have a demonstrated history of high integrity and objectivity, with proven experience working in cross-functional team environments.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Requisition ID
2020-9074
The Financial Consultant contributes to the healthy, long-term growth of Operator income across an Area Support Team*. This role interacts directly with Operators to help bring business insights and is a catalyst for optimized operations leading to business growth. In addition, the Financial Consultant will be the Financial Services influencer on an Area Support Team. This helps Chick-fil-A maintain a competitive advantage in the industry. The Financial Consultant focuses on bringing business knowledge, innovation, and insight to create distinctive value for Operators and Chick-fil-A Inc. The Financial Consultant role requires an individual who is a self-starter, motivated, and responsible. Autonomy in this role is critical. The Financial Consultant will support Operators across approximately 120-150 restaurants, responsible for the profitability of approximately $750 million - $1 billion in sales. *The Area Support Team is an integrated, cross-functional team that collaborates to foster Area health and develop tailored strategies and solutions for each Operator, Restaurant, and Area that promote long term growth and performance.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
50%
Requisition ID
2020-9079
The Restaurant Financial Systems group is responsible for equipping Operators with tools, reports and systems that enable them to make informed decisions about operational costs and profitability drivers. We seek to optimize the portfolio of in-house and outsourced systems, including system implementation and rollout programs. This role supports the Sr. Director of Restaurant Financial Systems and the greater Restaurant Financial Systems team, while also serving the administrative needs of the team’s current multi-year system implementation program.   As a Sr. Leader Administrator, this individual will serve as the primary contact for administrative support for these staff. This individual will demonstrate an eagerness to learn, assume responsibility with limited supervision and provide excellent service. This individual must have a passion for caring for team members and supporting the growth of a meaningful culture.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
5%
Requisition ID
2021-9122
As a member of the Treasury / Corporate Cash Management team, this role will participate in supporting cash management functions at both a corporate and restaurant level.   In this role we are looking for someone with analytical skills, who can independently problem solve and continually seeks process improvement.  Previous banking/Treasury experience is instrumental in meeting expectations of this role.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2021-9123
The Chick-fil-A Tax Department is responsible for tax compliance, technology, special projects, research and audit defense functions for independently-owned franchised restaurants and corporate activities. We exist to provide tax planning, regulatory reporting and consulting to stakeholders, governments, external auditors and business leaders.  As we grow in complexity and global footprint, we seek to influence business decisions, reduce tax liability and mitigate risk.   The Principal Tax Counsel’s primary responsibilities include technical tax research, writing technical memorandums, and discussing research, analysis, and conclusions with senior leadership.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
5%
Requisition ID
2021-9132
This is a professional level role requiring a person who will provide analytical and risk management support for Restaurant Cash Management and Treasury Corporate Accounting.  Treasury Restaurant Cash Management and Accounting analyst functions include mitigating risk through restaurant cash management analytics surrounding deposits in transit, change fund, outstanding payments, credit card chargebacks, and other cash management platforms; assist in process improvement through automation and robotic applications; and assist budget and planning applications. The role requires a thorough understanding of Microsoft Office tools.  The individual must have a customer service mindset and will be expected to provide 2nd mile service to Operators, team members, staff and 3rdparty vendors. Work is primarily performed at the Support Center in a Campus Mobile environment under limited supervision. Occasional after hour support or over-time may be required to meet goals or guidelines.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
5%
Requisition ID
2021-9160
The Financial Analytics & Automation Team strives to drive financial and process transformation to ensure Chick-fil-A’s financial health for years to come. This team aims to steward the gap between ideation, art-of-the-possible and meaningful insights. The Project Management Lead role provides overall leadership of project management activities to support the execution of key Financial Services initiatives.  This includes establishment of templates, tools and best practices to be used within the department.  This role will both serve as a project manager on significant Financial Services/Financial Strategy initiatives and coordinate the use of any external project management resources as needed to support the overall plan.  This role requires a high level of autonomy, communication, collaboration, facilitation and organizational planning skills to meet shared objectives for the department.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
5%
Requisition ID
2021-9208
Leasing of real property and equipment is a critical component of Chick-fil-A’s business operation, and the Lease Audit team ensures the financial lease terms negotiated and executed by our Restaurant Development department are billed correctly per the lease.  Lease Audit Team Leader is a People Leader role entrusted with a team capable of auditing, paying and accounting for real estate occupancy costs for Chick-fil-A restaurants and corporate properties in certain geographic regions by applying complex lease language to invoices and billings.  The Lease Audit team is looking for a natural problem-solver who is analytical, coachable, and continually seeks process improvement.  A Lease Audit Team Leader will lead the work for team members’ regional assignments and be able to work cross-functionally both inside and outside of Financial Services. 
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2021-9253
The Chick-fil-A Tax Department is responsible for tax compliance, technology, special projects, research and audit defense functions for independently-owned franchised restaurants and corporate activities. We exist to provide tax planning, regulatory reporting and consulting to stakeholders, governments, external auditors and business leaders. As we grow in complexity and global footprint, we seek to influence business decisions, reduce tax liability and mitigate risk.   Primary responsibilities of this role are to support the Tax Department’s income tax function by serving as the lead technical resource for all state income tax compliance and audit matters for Chick-fil-A, Inc. and Subsidiaries.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
5%
Requisition ID
2021-9416
The Sr. Project Lead for Beyond the Restaurant is responsible for maintaining a high degree of system competence and project leadership as they partner with the Kitchen Collaborative team and cross-functional staff teams to support creation, enhancements and maintenance of our restaurant and corporate financial systems that support non-traditional restaurant concepts. They will develop comprehensive knowledge of multiple systems while supporting innovative new ventures including Kitchen Collaborative (KC), On-Demand Platforms (ODP), Satellite Restaurant Concepts (SRC), and other Big Move initiatives that directly impact Restaurant Operators. Primary focuses:   1. Directly influencing strategic business initiatives established by KC, ODP and/or SRC teams. 2. Collaborating with business stakeholders to determine business structure, both corporately and in the market, for new restaurant concepts. 3. Engaging with business stakeholders to determine financial terms for both Internal and External Brands participating in the Kitchen Collaborative concept. 4. Partnering with DTT and Financial Services sub-teams to both create new restaurant systems and build integrations with existing restaurant systems to facilitate daily restaurant operations, meet compliance requirements and ensure accurate financial reporting for new concepts.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2021-9428
The DTT Administrator role will serve as administrative support for the Senior Director of the ETS (Entity Technical Services) and the Senior Director of the DED (Digital Experience and Delivery) teams within the Digital Transformation and Technology department. In this role you will manage calendars, plan meetings and events, research, provide technical administrative solutions in a paperless environment, handle information requests, and perform administrative functions such as preparing correspondence, arranging conference calls, and scheduling meetings.
Job Function
Administration
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
0%
Requisition ID
2021-9258
This position entails the planning, coordination, and managing of activities related to the physical inventory requirements in the Chick-fil-A Supply Distribution Centers (DC) and Production Distribution Centers (PDC). This includes forecasting, demand planning, inventory management, creating and issuing purchase orders, and supplier integration and relationship management. The position interfaces with suppliers, DC/PDC management, Chick-fil-A, Inc. Supply Chain, Marketing, QA, and Finance. The role will support multiple distribution/manufacturing centers.   This position requires the staff member to utilize a diverse range of skills and experiences in the overall support of company operations and requires a high degree of independence in the execution of these responsibilities. The Sr. Analyst works closely with the Chick-fil-A Supply leadership team to establish and continually improve the organization’s performance, productivity, efficiency, and profitability through effective supply chain management methods and strategies. Furthermore, this role will be uniquely challenged with their participation in the building of a robust demand planning and inventory management organization that will ultimately be responsible for over $3 billion in inventory. This role will report to the Principal Team Lead, Inventory and Demand Planning and resides in Chick-fil-A Supply LLC.   About Chick-fil-A Supply Chick-fil-A Supply®, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit cfa-supply.com.  
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8448
As the Principal Program Lead – Fleet Safety & Compliance, you will lead development and implementation of the Chick-fil-A Supply® Corporate Fleet Safety & Compliance programs within the Safety, Quality and Compliance (“SQC”) function. In this role, you will have the opportunity to enhance standards, processes, trainings, and data systems that meet the needs of the organization and your colleagues – which in turn will help drive continued innovation at an operation like no other in the food service industry.   About Chick-fil-A Supply Chick-fil-A Supply®, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit cfa-supply.com.  
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
25%
Requisition ID
2020-8520
The Data Visualization Developer is responsible for developing business intelligence applications, reports, and queries that provide relevant, timely and insightful information to support decision making and improve operational performance. This role will be tasked with producing solutions by working closely with the business users throughout all phases of the data development lifecycle. The role will work collaboratively and independently in the areas of requirements gathering and understanding the needs of the business and align with the objectives of Business Excellence. The role will coordinate with cross functional businesses to create solutions and define performance goals and metrics, thereby creating/driving internal processes and systems to ensure appropriate due diligence is applied to business decisions.   About Chick-fil-A Supply Chick-fil-A Supply®, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit cfa-supply.com.  
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8950
The Enterprise Systems Lead BA - TMS is the System Owner of the Transportation Management System (TMS) as well as the Fleet Management System with responsibility for data flows, integrations, configuration and support for both Chick-fil-A Supply and Bay Center Foods.  This person is responsible for understanding the business needs and working with Business Owners and IT to define technical requirements to support those needs.  Additionally, this role will be responsible for supporting the upstream food production business for all Warehousing and Transportation systems.   About Chick-fil-A Supply Chick-fil-A Supply®, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit cfa-supply.com.    
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
25%
Requisition ID
2020-9100

Connect With Us!

Connect with us! We’re always looking for talented minds to join our team. Interested in learning more about Chick-fil-A, but don’t see an opening that’s the perfect fit just yet? Connect with us so we can stay in touch. Want to know more about Chick-fil-A? This video is a great place to start! Chick-fil-A, Inc. Work Full of Life