Chick-fil-A Support Center Career Opportunities

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City, State Atlanta, GA
The Sr. Lead Advisor acts an internal advisor by supporting specific functional areas as well as cross-functional investment teams throughout Chick-fil-A’s organizational planning process. The Sr. Lead Advisor will act in a liaison capacity to numerous teams and/or departments simultaneously, including the Centralized Coding team.   This position supports management planning and decision making by identifying, maintaining, and evaluating resource information providing recommendations, compiling budget, and plan information, and assessing results. This position is also expected to have a fundamental understanding of Chick-fil-A’s value creation goals and related metrics in order to participate in the education efforts across the organization, with a goal to raise the overall financial acumen of enterprise leadership. They will plan and conduct their work with considerable autonomy. As part of the Financial Planning & Reporting team, they may be expected to assist with the review and/or selection of personnel or outside partners.   Chick-fil-A, Inc. is an equal opportunity employer that values diversity and inclusion. We make employment decisions on the basis of qualifications, merit and business need.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
0%
Requisition ID
2020-8320
City, State Atlanta, GA
The Chick-fil-A Financial Services Department is made up of many sub-departments that support Chick-fil-A Franchisees and Chick-fil-A, Inc. As an Accountant, you will have the opportunity to contribute to Chick-fil-A through challenging and meaningful work while building your professional brand, gaining accounting experience, and preparing for a successful career.   By applying for this position, applicants will automatically be considered for all positions listed below and will be placed based on their skills, interests, and business need.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Requisition ID
2020-8789
City, State Atlanta, GA
The Chick-fil-A Tax Department is responsible for tax compliance, technology, special projects, research and audit defense functions for independently-owned franchised restaurants and corporate activities. We exist to provide tax planning, regulatory reporting and consulting to stakeholders, governments, external auditors and business leaders. As we grow in complexity and global footprint, we seek to influence business decisions, reduce tax liability and mitigate risk.   Primary responsibilities of this role is to support the Tax Department’s Sales Tax function performing complex tax research and analysis regarding sales tax issues impacting Chick-fil-A, Inc. and third-party franchisees with limited to minimal review. This role may lead or direct large special projects independently and may act as a liaison with other departments to complete projects with limited to moderate supervision.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
15%
Requisition ID
2020-8949
City, State Atlanta, GA
The Corporate Accounting Policy team exists to ensure the Company’s financial reporting compliance objectives are achieved through accounting research, new accounting standard implementation, documentation and centralization of corporate accounting policies and leadership over the design, implementation and testing of internal controls impacting financial reporting. The Sr. Project Lead, Corporate Accounting Policy position is a professional role that will be responsible for directing the design and implementation of internal controls and developing systems for providing ongoing assurance over the operating effectiveness of such controls. This individual will serve as a subject matter expert and business partner to the Company’s internal customers in developing best practices with regards to internal controls. This role will partner closely with leaders and internal control owners across the organization, leading the creation of process flow documentation, flowcharts, controls narratives and other related documentation. This role will also develop processes and programs for ensuring ongoing internal controls compliance is achieved, including planning and conducting periodic internal controls testing and reporting key findings to Financial Services leadership to influence decision making. This role will be responsible for selecting and directing the efforts of 3rd party vendors, as deemed necessary to support the ongoing execution of the Company’s internal controls activities. An ideal candidate must have excellent communication skills, both verbal and written, with strong planning, process improvement, problem-solving and presentation skills. This candidate must have a demonstrated history of high integrity and objectivity, with proven experience working in cross-functional team environments.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Requisition ID
2020-9074
City, State Atlanta, GA
The Financial Consultant contributes to the healthy, long-term growth of Operator income across an Area Support Team*. This role interacts directly with Operators to help bring business insights and is a catalyst for optimized operations leading to business growth. In addition, the Financial Consultant will be the Financial Services influencer on an Area Support Team. This helps Chick-fil-A maintain a competitive advantage in the industry. The Financial Consultant focuses on bringing business knowledge, innovation, and insight to create distinctive value for Operators and Chick-fil-A Inc. The Financial Consultant role requires an individual who is a self-starter, motivated, and responsible. Autonomy in this role is critical. The Financial Consultant will support Operators across approximately 120-150 restaurants, responsible for the profitability of approximately $750 million - $1 billion in sales. *The Area Support Team is an integrated, cross-functional team that collaborates to foster Area health and develop tailored strategies and solutions for each Operator, Restaurant, and Area that promote long term growth and performance.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
50%
Requisition ID
2020-9079
City, State Atlanta, GA
As a member of the Treasury / Corporate Cash Management team, this role will participate in supporting cash management functions at both a corporate and restaurant level.   In this role we are looking for someone with analytical skills, who can independently problem solve and continually seeks process improvement.  Previous banking/Treasury experience is instrumental in meeting expectations of this role.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2021-9123
City, State Atlanta, GA
The Corporate Accounting Policy team exists to ensure the Company’s financial reporting compliance objectives are achieved through the areas of technical accounting research, accounting policy and internal assurance. The Sr. Technical Accountant is a professional role that will be responsible for conducting accounting research and providing technical accounting support to cross-functional team members in a timely manner. This role will review and advise on technical accounting issues for appropriate GAAP treatment, including new accounting pronouncements and other complex accounting matters as they arise. This role will partner with the Corporate Financial Reporting team in contributing to the Company’s external audit, including preparation of the year-end audited financial statements, accompanying financial statement disclosures and other audit support documentation. This individual will also support the other members of the Corporate Accounting Policy team, contributing to the preparation and review of key accounting policies and assisting with ongoing internal controls efforts. 
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2021-9161
City, State Atlanta, GA
The Solutions Lab Data Engineer is a professional role focused on supporting the strategy, development and execution of the Financial Services data and analytics infrastructure.  They must have a solid understanding of the financial subject areas for which they are responsible.  The Solutions Lab Data Engineer will work closely with Financial Services data owners, business stewards, and technical stewards to ensure that Financial Services data remains decision ready for Financial Services staff.  This includes monitoring data pipelines, ensuring the correct access to data is maintained and that key financial data sets remain in-sync with the various financial source systems.  This individual understands Oracle ERP data sources and how they relate to business processes to ensure curated data sets are available for Financial Services reporting needs.  Successful candidates for this role must have strong analytical and data modeling skills, a solid understanding of database technology and data use within analytic platforms. The role requires a skilled problem-solver who is well-versed in applying advanced technology tools and processes to a wide range of financial business activities and is able to partner with internal and external stakeholders across the department to achieve shared data objectives.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2021-9449
City, State Atlanta, GA
This role is focused on telling the story of Chick-fil-A, Inc. financial performance in a compelling way to key stakeholders and leaders across the business.  The ideal candidate will be skilled in turning financial data into an engaging story that impacts decision-making for key leaders within the business.  This individual will be advanced in using software such as Tableau and PowerPoint to create visually engaging presentations that allow leaders to better understand financial performance and make key business decisions.  The role requires a motivated and skilled problem-solver who is constantly innovating and learning new skills while engaging with stakeholders across the business to meet shared objectives.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2021-9570
City, State Atlanta, GA
The Restaurant Financial Systems team provides Operators and those who serve them with tools, reports and systems that equip them for profitable growth. We do this by building robust data infrastructure, maximizing the effectiveness of our systems portfolio, and offering users relevant and timely insights about their businesses. An Analyst II on this team is responsible for working with staff teams to support the overall business critical Food & Menu Item Cost systems by accurately entering and maintaining critical data and systems, running monthly processes to create accurate reports for Operators in a timely manner. He or She will develop knowledge of 1-2 systems, serving as a point of contact for knowledge on the system and processes. He or she will also be responsible for partnering with IT to test and deploy changes to those systems creating tickets for issues or enhancements and communicating scope of those to IT partners. Specifically, the person in this role will be part of a team and participate in the monthly reporting processes, answering ad hoc questions, while supporting others on the team as they complete their separate responsibilities.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
0%
Requisition ID
2021-9575
City, State Atlanta, GA
The Benefits & Payroll Solutions Team exists to attract, retain, and retire top talent by providing a precise, industry leading, and seamless benefits, payroll and global mobility experience. We offer benefits, payroll and global mobility solutions to a diverse and growing set of both domestic and international entities while influencing organizational strategy with a focus on financial discipline, ingenuity and compliance.   This professional role applies broad knowledge of principles, practices and procedures in the field of global mobility. This individual works with appreciable latitude for unreviewed action or decision, completing assignments that are broad in nature and require originality and ingenuity. This role will serve as a resource for staff and will be required to demonstrate a desire to serve while employing sound business judgement.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
5%
Requisition ID
2021-9837
City, State Atlanta, GA
The Chick-fil-A Tax Department is responsible for tax compliance, technology, special projects, research, and audit defense functions for independently owned franchised restaurants and corporate activities. We exist to provide tax planning, regulatory reporting and consulting to stakeholders, governments, external auditors, and business leaders. As we grow in complexity and global footprint, we seek to influence business decisions, reduce tax liability, and mitigate risk.   This role will serve the Chick-fil-A Tax Department by enhancing and maintaining the various technology systems used within the Tax Department. The role will be a key stakeholder in various strategic initiatives and will serve as a liaison with internal business partners such as Beyond the Restaurant, International, Financial Services and Digital Transformation. This role will also coordinate with external business partners and technology service providers to ensure correct and complete tax calculation, reporting and remittance as business expands beyond the walls of the local restaurant. This individual will be responsible for leveraging technology tools to solve business problems, analyze and query data sets and evaluate and implement efficiencies in Tax Department processes.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
5%
Requisition ID
2021-9864
City, State Atlanta, GA
As a member of the Treasury / Payments Team, this role will participate in supporting payment analytics, daily payment operations, fraud mitigation and processes at both the corporate and restaurant level.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2021-9934
City, State Atlanta, GA
This Lead Analyst role will focus on modeling complex business scenarios and calculating financial return with a primary focus on our expanding international business and new market entry. This individual will have experience translating new business ideas and structures into cash flow and/or financial statement models allowing leaders to better understand financial performance and make key decisions. This role will have frequent interaction and influence on leaders outside of the Financial Services department. A solid understanding of accounting concepts, financial return metrics and methodologies, technology tools and data structures is required. The role requires a skilled problem-solver who is constantly innovating and learning new skills while engaging with stakeholders across the business to meet shared objectives.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
5%
Requisition ID
2021-9971
City, State Atlanta, GA
The Sr. Project Specialist– Supplier Relationship Management position will support the operations and development of the Supplier Relationship Management Center of Excellence (CoE) reporting to the Sr. Team Leader – Supplier Relationship Management.  They will support the development, piloting, documentation, and execution of a comprehensive supplier relationship strategy to provide consistency in supplier onboarding, performance and risk management, supplier segmentation, and contractual obligations.  They will with collaborate with business stakeholders, legal and other areas of procurement to gather risk parameters, performance/SLA metrics, conduct industry research for benchmarking vendor metrics, manage vendor contracts, provide financial reporting and coordinate purchasing activities, while ultimately having ownership of the relationship strategy for a limited number of strategic vendors.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
20%
Requisition ID
2021-10013
City, State Atlanta, GA
This position will provide strategic leadership for assessment, analysis, insights, opportunity, risks, performance, and value capture for indirect spend categories.  This position will lead a project management office that will retain all related project activity, progress and delivery of value for the company.  This position will collaborate with Strategic Sourcing on annual assessements of indirect spend categories, collaborate with Procurement Operations on assessment of all transactional spend flowing through our Digital Platform, and coordinate with our Supplier Relationship Management function on supplier diversity opportunities and supplier risk assessment /mitigation.   This position will work with a broad spectrum of indirect spend that varies in scale, type, and complexity.  Some of these categories include and are not limited to: construction services, OEM Materials, professional consulting, software/hardware, digital marketing, Managed Service Providers, Benefits Services, Enterprise Risk Services, Travel, Group Purchasing Organizations, Design & Engineering, Specialized Legal Services, Security, Training and more, ERP Systems and integration and more.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
20%
Requisition ID
2021-10014
City, State Atlanta, GA
This individual will support the Chick-fil-A Corporate Communications team’s vision of creating clarity and alignment across Chick-fil-A by inspiring, educating and equipping internal audiences. The team serves as an internal communications service organization for all of Chick-fil-A.   Specifically, this individual will manage and direct Corporate Communications’ crisis response, developing a rapid response strategy, maintaining crisis communications plans and protocols, and executing this strategy as incidents occur. This individual will be the day-to-day lead for escalating issues, managing agency support, sitting on the cross-functional Crisis Response Team and briefing senior stakeholders. Initiatives include evaluation and maintenance of internal crisis communications channels, internal training and program enhancement. To be successful in this role, the communicator must be resourceful, collaborative and able to quickly learn the business, its various audiences and their needs.
Job Function
Corporate Communications
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
15%
Requisition ID
2021-9938
City, State Atlanta, GA
Corporate Communications partners across the Chick-fil-A organization to execute effective, compelling internal communications that build culture, drive change and support business goals. The team delivers strategic messages across a variety of digital, video and print platforms to inspire, educate and equip Chick-fil-A Operators and Support Center Staff.   Specifically, this individual will focus on consulting and collaborating with a set of business leaders to create and execute communications strategies and tactics in support of Operators and Restaurants. Initiatives will include sharing business strategy and vision, creative storytelling to build understanding and trust, the rollout of new initiatives or solutions to Restaurants, and issues management. To be successful in this role, the communicator must be resourceful, collaborative and able to quickly learn the business, its audiences and their needs.
Job Function
Corporate Communications
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
15%
Requisition ID
2021-10040
City, State Atlanta, GA
This position entails the planning, coordination, and managing of activities related to the physical inventory requirements in the Chick-fil-A Supply Distribution Centers (DC) and Production Distribution Centers (PDC). This includes forecasting, demand planning, inventory management, creating and issuing purchase orders, and supplier integration and relationship management. The position interfaces with suppliers, DC/PDC management, Chick-fil-A, Inc. Supply Chain, Marketing, QA, and Finance. The role will support multiple distribution/manufacturing centers.   This position requires the staff member to utilize a diverse range of skills and experiences in the overall support of company operations and requires a high degree of independence in the execution of these responsibilities. The Sr. Analyst works closely with the Chick-fil-A Supply leadership team to establish and continually improve the organization’s performance, productivity, efficiency, and profitability through effective supply chain management methods and strategies. Furthermore, this role will be uniquely challenged with their participation in the building of a robust demand planning and inventory management organization that will ultimately be responsible for over $3 billion in inventory. This role will report to the Principal Team Lead, Inventory and Demand Planning and resides in Chick-fil-A Supply LLC.   About Chick-fil-A Supply Chick-fil-A Supply®, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit cfa-supply.com.  
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8448
City, State Atlanta, GA
As the Principal Program Lead – Fleet Safety & Compliance, you will lead development and implementation of the Chick-fil-A Supply® Corporate Fleet Safety & Compliance programs within the Safety, Quality and Compliance (“SQC”) function. In this role, you will have the opportunity to enhance standards, processes, trainings, and data systems that meet the needs of the organization and your colleagues – which in turn will help drive continued innovation at an operation like no other in the food service industry.   About Chick-fil-A Supply Chick-fil-A Supply®, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit cfa-supply.com.  
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
25%
Requisition ID
2020-8520

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Connect with us! We’re always looking for talented minds to join our team. Interested in learning more about Chick-fil-A, but don’t see an opening that’s the perfect fit just yet? Connect with us so we can stay in touch. Want to know more about Chick-fil-A? This video is a great place to start! Chick-fil-A, Inc. Work Full of Life