Chick-fil-A Support Center Career Opportunities

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The Sr. Lead Advisor acts an internal advisor by supporting specific functional areas as well as cross-functional investment teams throughout Chick-fil-A’s organizational planning process. The Sr. Lead Advisor will act in a liaison capacity to numerous teams and/or departments simultaneously, including the Centralized Coding team. This position supports management planning and decision making by identifying, maintaining, and evaluating resource information, providing recommendations, compiling budget and plan information, and assessing results. This position is also expected to have a fundamental understanding of Chick-fil-A’s value creation goals and related metrics in order to participate in the education efforts across the organization, with a goal to raise the overall financial acumen of enterprise leadership. They will plan and conduct their work with considerable autonomy. As part of the Financial Planning & Reporting team, they may be expected to assist with the review and/or selection of personnel or outside partners.   Chick-fil-A, Inc. is an equal opportunity employer that values diversity and inclusion. We make employment decisions on the basis of qualifications, merit and business need.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
0%
Requisition ID
2020-8320
The Lead Data Analyst is responsible for providing support in the critical areas of fraud prevention and payment analytics for Chick-fil-A's Treasury department.  This role will focus on developing robust fraud mitigation strategies, coordinating with subject matter experts and key stakeholders to understand the needs of the business, defining and providing fraud performance goals and metrics, and creating/driving internal processes and systems to ensure appropriate due diligence is applied to business decisions.  In this role, you will have an opportunity to develop relationships with multiple stakeholders within DTT, Financial Services, Marketing, and Operations as you take responsibility of this multifaceted work.  In addition, you will work with various external parties including payment acquirers/processors, card networks, issuers, and wallet providers.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8341
The Chick-fil-A Financial Services Department is made up of many sub-departments that support Chick-fil-A Franchisees and Chick-fil-A, Inc. As an Accountant, you will have the opportunity to contribute to Chick-fil-A through challenging and meaningful work while building your professional brand, gaining accounting experience, and preparing for a successful career.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Requisition ID
2020-8789
Leasing of real property and equipment is a critical component of Chick-fil-A’s business operation, and the Lease Accounting team is the first point of contact in Financial Services when a new lease has been negotiated and executed by our Restaurant Development department.  The Lease Accountant III is a professional role entrusted with applying complex accounting rules to real estate and equipment leases for Chick-fil-A restaurants and corporate properties and with ensuring all initial financial lease obligations are met.  The Lease Accounting team is looking for a natural problem-solver who is analytical, coachable, and continually seeks process improvement.  A Lease Accountant III will need to lead work for their region independently and be able to work cross-functionally both inside and outside of Financial Services.  Previous lease accounting experience is not required.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8799
The Corporate Financial Reporting team is responsible for reporting the financial activity of Chick-fi-A, Inc. and its subsidiaries on a monthly and annual basis. The Senior Accountant Lead position will serve on a team responsible for ensuring subsidiary financials, which includes International subsidiaries of Chick-fil-A, Inc., are compliant with local statutory requirements, i.e. US GAAP, International Financial reporting Standards, ASPE, etc., and provide relevant information for internal stakeholders.  A goal of this role is to serve as a key business partner and subject matter expert for relevant stakeholders.  Additionally, this role will partner with other Financial Services leadership to provide strategic direction on subsidiary management financial reporting and international expansion.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
5%
Requisition ID
2020-8930
The Chick-fil-A Tax Department is responsible for tax compliance, technology, special projects, research and audit defense functions for independently-owned franchised restaurants and corporate activities. We exist to provide tax planning, regulatory reporting and consulting to stakeholders, governments, external auditors and business leaders. As we grow in complexity and global footprint, we seek to influence business decisions, reduce tax liability and mitigate risk.   Primary responsibilities of this role is to support the Tax Department’s Sales Tax function performing complex tax research and analysis regarding sales tax issues impacting Chick-fil-A, Inc. and third-party franchisees with limited to minimal review. This role may lead or direct large special projects independently and may act as a liaison with other departments to complete projects with limited to moderate supervision.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
15%
Requisition ID
2020-8949
The Chick-fil-A Tax Department is responsible for tax compliance, technology, special projects, research and audit defense functions for independently owned franchised restaurants and corporate activities. We exist to provide tax planning, regulatory reporting and consulting to stakeholders, governments, external auditors and business leaders.  As we grow in complexity and global footprint, we seek to influence business decisions, reduce tax liability and mitigate risk.   The Accountant III, Sales Tax Compliance role’s primary responsibilities will be to support the Sales Tax Compliance function by assisting with state and local sales and use tax compliance for Operators, Chick-fil-A, Inc., and related affiliates.  An Accountant III, Sales Tax Account Compliance performs work with limited to moderate supervision, conferring with superior on unusual matters.   The Accountant III will be responsible for the growth and development of the department through participation in department meetings, conferences, webinars and professional/personal development.  
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
5%
Requisition ID
2020-9068
The Corporate Accounting Policy team exists to ensure the Company’s financial reporting compliance objectives are achieved through accounting research, new accounting standard implementation, documentation and centralization of corporate accounting policies and leadership over the design, implementation and testing of internal controls impacting financial reporting. The Sr. Project Lead, Corporate Accounting Policy position is a professional role that will be responsible for directing the design and implementation of internal controls and developing systems for providing ongoing assurance over the operating effectiveness of such controls. This individual will serve as a subject matter expert and business partner to the Company’s internal customers in developing best practices with regards to internal controls. This role will partner closely with leaders and internal control owners across the organization, leading the creation of process flow documentation, flowcharts, controls narratives and other related documentation. This role will also develop processes and programs for ensuring ongoing internal controls compliance is achieved, including planning and conducting periodic internal controls testing and reporting key findings to Financial Services leadership to influence decision making.  This role will be responsible for selecting and directing the efforts of 3rd party vendors, as deemed necessary to support the ongoing execution of the Company’s internal controls activities.  An ideal candidate must have excellent communication skills, both verbal and written, with strong planning, process improvement, problem-solving and presentation skills. This candidate must have a demonstrated history of high integrity and objectivity, with proven experience working in cross-functional team environments.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Requisition ID
2020-9074
The Financial Consultant contributes to the healthy, long-term growth of Operator income across an Area Support Team*. This role interacts directly with Operators to help bring business insights and is a catalyst for optimized operations leading to business growth. In addition, the Financial Consultant will be the Financial Services influencer on an Area Support Team. This helps Chick-fil-A maintain a competitive advantage in the industry. The Financial Consultant focuses on bringing business knowledge, innovation, and insight to create distinctive value for Operators and Chick-fil-A Inc. The Financial Consultant role requires an individual who is a self-starter, motivated, and responsible. Autonomy in this role is critical. The Financial Consultant will support Operators across approximately 120-150 restaurants, responsible for the profitability of approximately $750 million - $1 billion in sales. *The Area Support Team is an integrated, cross-functional team that collaborates to foster Area health and develop tailored strategies and solutions for each Operator, Restaurant, and Area that promote long term growth and performance.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
50%
Requisition ID
2020-9079
The Restaurant Financial Systems group is responsible for equipping Operators with tools, reports and systems that enable them to make informed decisions about operational costs and profitability drivers. We seek to optimize the portfolio of in-house and outsourced systems, including system implementation and rollout programs. This role supports the Sr. Director of Restaurant Financial Systems and the greater Restaurant Financial Systems team, while also serving the administrative needs of the team’s current multi-year system implementation program.   As a Sr. Leader Administrator, this individual will serve as the primary contact for administrative support for these staff. This individual will demonstrate an eagerness to learn, assume responsibility with limited supervision and provide excellent service. This individual must have a passion for caring for team members and supporting the growth of a meaningful culture.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
5%
Requisition ID
2021-9122
As a member of the Treasury / Corporate Cash Management team, this role will participate in supporting cash management functions at both a corporate and restaurant level.   In this role we are looking for someone with analytical skills, who can independently problem solve and continually seeks process improvement.  Previous banking/Treasury experience is instrumental in meeting expectations of this role.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2021-9123
This is a professional level role requiring a person who will provide analytical and risk management support for Restaurant Cash Management and Treasury Corporate Accounting.  Treasury Restaurant Cash Management and Accounting analyst functions include mitigating risk through restaurant cash management analytics surrounding deposits in transit, change fund, outstanding payments, credit card chargebacks, and other cash management platforms; assist in process improvement through automation and robotic applications; and assist budget and planning applications. The role requires a thorough understanding of Microsoft Office tools.  The individual must have a customer service mindset and will be expected to provide 2nd mile service to Operators, team members, staff and 3rdparty vendors. Work is primarily performed at the Support Center in a Campus Mobile environment under limited supervision. Occasional after hour support or over-time may be required to meet goals or guidelines.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
5%
Requisition ID
2021-9160
The Financial Analytics & Automation Team strives to drive financial and process transformation to ensure Chick-fil-A’s financial health for years to come. This team aims to steward the gap between ideation, art-of-the-possible and meaningful insights. The Project Management Lead role provides overall leadership of project management activities to support the execution of key Financial Services initiatives.  This includes establishment of templates, tools and best practices to be used within the department.  This role will both serve as a project manager on significant Financial Services/Financial Strategy initiatives and coordinate the use of any external project management resources as needed to support the overall plan.  This role requires a high level of autonomy, communication, collaboration, facilitation and organizational planning skills to meet shared objectives for the department.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
5%
Requisition ID
2021-9208
Leasing of real property and equipment is a critical component of Chick-fil-A’s business operation, and the Lease Audit team ensures the financial lease terms negotiated and executed by our Restaurant Development department are billed correctly per the lease.  Lease Audit Team Leader is a People Leader role entrusted with a team capable of auditing, paying and accounting for real estate occupancy costs for Chick-fil-A restaurants and corporate properties in certain geographic regions by applying complex lease language to invoices and billings.  The Lease Audit team is looking for a natural problem-solver who is analytical, coachable, and continually seeks process improvement.  A Lease Audit Team Leader will lead the work for team members’ regional assignments and be able to work cross-functionally both inside and outside of Financial Services. 
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2021-9253
The Benefits & Payroll Solutions Team exists to attract, retain, and retire top talent by providing a precise, industry leading, and seamless benefits and payroll experience. We offer benefits and payroll solutions to a diverse and growing set of both domestic and international entities while influencing organizational strategy with a focus on financial discipline, ingenuity and compliance.    This role applies advanced, specialized benefits and ERISA knowledge in order to plan and direct projects, as well as to provide technical leadership and consultation to co-workers. This individual works with wide latitude for unreviewed action or decision on most outcomes. This role may assist with the selection and/or oversight of outside partners and professionals, including budgetary management, to effectively deliver outcomes and results.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2021-9367
The Chick-fil-A Tax Department is responsible for tax compliance, technology, special projects, research and audit defense functions for independently-owned franchised restaurants and corporate activities. We exist to provide tax planning, regulatory reporting and consulting to stakeholders, governments, external auditors and business leaders. As we grow in complexity and global footprint, we seek to influence business decisions, reduce tax liability and mitigate risk.   Primary responsibilities of this role are to support the Tax Department’s income tax function by serving as the lead technical resource for all state income tax compliance and audit matters for Chick-fil-A, Inc. and Subsidiaries.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
5%
Requisition ID
2021-9416
The Sr. Project Lead for Beyond the Restaurant is responsible for maintaining a high degree of system competence and project leadership as they partner with the Kitchen Collaborative team and cross-functional staff teams to support creation, enhancements and maintenance of our restaurant and corporate financial systems that support non-traditional restaurant concepts. They will develop comprehensive knowledge of multiple systems while supporting innovative new ventures including Kitchen Collaborative (KC), On-Demand Platforms (ODP), Satellite Restaurant Concepts (SRC), and other Big Move initiatives that directly impact Restaurant Operators. Primary focuses:   1. Directly influencing strategic business initiatives established by KC, ODP and/or SRC teams. 2. Collaborating with business stakeholders to determine business structure, both corporately and in the market, for new restaurant concepts. 3. Engaging with business stakeholders to determine financial terms for both Internal and External Brands participating in the Kitchen Collaborative concept. 4. Partnering with DTT and Financial Services sub-teams to both create new restaurant systems and build integrations with existing restaurant systems to facilitate daily restaurant operations, meet compliance requirements and ensure accurate financial reporting for new concepts.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2021-9428
The Restaurant Financial Systems team provides Operators and those who serve them with tools, reports and systems that equip them for profitable growth. We do this by building robust data infrastructure, maximizing the effectiveness of our systems portfolio, and offering users relevant and timely insights about their businesses. An Analyst II on this team is responsible for working with staff teams to support the overall business critical Food & Menu Item Cost systems by accurately entering and maintaining critical data and systems, running monthly processes to create accurate reports for Operators in a timely manner. He or She will develop knowledge of 1-2 systems, serving as a point of contact for knowledge on the system and processes. He or she will also be responsible for partnering with IT to test and deploy changes to those systems creating tickets for issues or enhancements and communicating scope of those to IT partners. Specifically, the person in this role will be part of a team and participate in the monthly reporting processes, answering ad hoc questions, while supporting others on the team as they complete their separate responsibilities.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
0%
Requisition ID
2021-9575
The Corporate Financial Planning & Reporting team exists to serve the business by providing relevant and timely financial insights in support of Chick-fil-A’s sustained financial health, growth, and compliance.   This is a professional level role requiring an individual who will be responsible for coordination of calendars for a leadership team that has multiple vendor and consultant relationships. The individual must have an innovative mindset regarding the use of technology to manage multiple calendars with varying audiences. This individual will coordinate timing and logistics for multiple large cross-functional projects and committees as well. Individual must have ability to maintain confidentiality and utilize discretion.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
0%
Requisition ID
2021-9593
This is a professional level position serving both Operators and Chick-fil-A Inc. corporate in a consulting role on banking matters as well as being the liaison between our banking partners and the Operators. This includes opening up bank accounts, banking due diligence, and coordination of timing to meet the banking needs of the business. Handling escalation calls from Operators related to banking matters is an important aspect of this role. Exceptional project management and coordination skills are a must.
Job Function
Accounting/Financial Services
Position Type
Entry-Level
City
Atlanta
Requisition ID
2021-9670

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Connect with us! We’re always looking for talented minds to join our team. Interested in learning more about Chick-fil-A, but don’t see an opening that’s the perfect fit just yet? Connect with us so we can stay in touch. Want to know more about Chick-fil-A? This video is a great place to start! Chick-fil-A, Inc. Work Full of Life