Chick-fil-A Support Center Career Opportunities

  Please review the below information BEFORE expressing interest in the Leadership Development Program:    1. What is LDP?   2.

Notice All applicants are highly encouraged to attend an information session before submitting their application. You can sign up thorugh Calendly here. Familiarity with the Program and our related expectations of...

The New Facilities IT Build Project Lead is responsible for coordinating all IT efforts related to building new distribution and food production facilities. Areas of scope include network infrastructure, enterprise systems, technology assets, and more. Core responsibilities include project planning and coordination, procurement, technology asset implementation, and hand off to our day 2 support system. This role will also support the management of new facility requirements in partnership with our business partners, PMO, and our IT Team Members. Success in this role means new facilities and their technology are delivered timely, within budget, and with a high level of care demonstrated throughout the...

The Enterprise Systems – Lead ERP Procurement Product Owner role is the System Owner and Functional Lead of the Oracle ERP Supply Chain modules with responsibility for data flows, integrations, configuration and technical support for Chick-fil-A Supply, Bay Center Foods, and Offsite Thawing Pilot.  This person is responsible for partnering with each Business to define, document and consult on functional and technical requirements to support daily Operations and enable future growth of each Business. As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A...

Every single day our Restaurants serve amazing food and provide an incredible Customer Experience, however things not always go 100% as expected. In those moments that matter, when our Customer's need support you will be there to serve them. This is an incredible opportunity to do significant work by providing extraordinary support in the unique Chick-fil-A way, and our founder Truett Cathy said it best: "In the food business, it only takes one mistake, one rude Team Member or one bad sandwich to lose a customer. Do things right each time, making sure customers get what they expect, and sometimes more." Your role will be to resolve and delight our Customers, to ensure we win their hearts every day. You...

Support Now is an essential sub-department of Field Operations. We provide support to our corporate users and quick-service restaurants by making it easy for our Operators, Team Members, and Staff to get answers, solve problems and identify opportunities.  We measure success by the speed, accuracy, and experience we provide. The services we offer include general business support, IT and operation support, systems and application support, networking support, and many other technologies that are utilized by our Franchisees. We also focus on continuous improvement, strategy and insights to make things better for today and where Chick-fil-A is headed tomorrow. 

Directs the overall Human Resources (HR) activities for our West Region including employee relations, recruiting, staffing, organizational planning, legal compliance, safety, training, and communication. Provides both strategic support as well as operational focus. Works with regional leadership and plant management of all business units to engage employees, support leaders and enhance the performance of the business. This position is responsible for managing Human Resource functions within a multi-state environment and supports manufacturing plants, distribution centers and sales offices. The Regional HR Director is responsible for providing HR support to the employees within the assigned region as well as being a key member of the...

The Sr. Real Estate Representative, Existing Restaurants is responsible for managing and maximizing the value of Chick-fil-A's real estate portfolio in their regional market/territory.   Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

The International Real Estate Market Strategy & Strategic Insights Sr. Principal Program Lead is accountable for our market deployment strategy in all international markets, including Canada, Europe, Asia, Puerto Rico, and other U.S. territories.  This individual provides thought leadership as to where we build Restaurants across the globe and projects the return on investment for each Restaurant, including annual sales and Operator income forecasts.  Chick-fil-A's International Executive leadership will rely on their recommendations and accuracy of their forecasts to make strategic business decisions and Operator selections.   Until in-country market strategy leaders are selected, this...

Support Now is an essential sub-department of Field Operations. We provide support to our corporate users and quick-service restaurants by making it easy for our Operators, Team Members, and Staff to get answers, solve problems and identify opportunities.  We measure success by the speed, accuracy, and experience we provide. The services we offer include general business support, IT and operation support, systems and application support, networking support, and many other technologies that are utilized by our Franchisees. We also focus on continuous improvement, strategy and insights to make things better for today and where Chick-fil-A is headed tomorrow.    This role will function as a portfolio...

This person will serve as part of the Menu Strategy team within Restaurant Experience, partnering with key stakeholders and industry partners to develop strategies for the menu that support the overall Chick-fil-A Core Strategy. This professional role requires a self-driven, innovative, collaborative and strategic person. This individual must be an exceptional communicator with the ability to influence across multiple levels of the organization. Additionally, he or she must be able to lead and manage projects with excellence. This person must have strong leadership, a high capacity to influence others, and project management capabilities to drive day-to-day projects and process optimization.   This person...

The Principal Design Lead (Reinvestment & Custom Project Solutions) will direct and oversee the design, architecture, and engineering project management for Strategic Reinvestment (Remodels, Scrape & Rebuilds, Relocations) and Custom Projects Solutions projects in multiple regions.   This role will partner with Strategic Reinvestment and Custom Project Solutions leadership teams in developing design strategies for both programs. This role will also partner with Asset Management and Operations leadership teams as well as our...

The Principal Program Lead is responsible for managing the development and construction of major capital custom projects on existing Chick-fil-A locations in conjunction with outside partners and vendors.   Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

The Principal Design Lead for Restaurant Design Templates & Standards is a pivotal member of the Design Integration team, overseeing the refinement and upkeep of both New and Existing Restaurant design templates and standards. This role involves providing comprehensive training to stakeholders in Restaurant Development, specifically addressing new or revised design initiatives that impact our templates and standards. The focus is on actively gathering feedback from end users, integrating updates from change management, and ensuring that our building designs consistently meet or surpass industry standards. This role assumes responsibility for guiding both internal and external partners, fostering the ongoing development and...

The Continuous Improvement Engineer (CIE) will be responsible for building and utilizing indirect influence to deliver a supply chain wide process improvement process, with governance, that will ultimately grow into an integrated business process to enable, track, and ensure Chick-fil-A Supply’s and its partners most efficient use of resources and capital for optimization and supply chain wide goal delivery.   About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.   

Oversee the maintenance and facilities management activities of the sites within the region including monitoring the performance of internal teams and Facilities Maintenance providers. Execute strategies and plans to meet the business needs, promote operational excellence, drive continuous improvement and innovation, and achieve operational excellence. Role requires an understanding of the business needs and knowledge of leading maintenance and facilities management practices, industry benchmarks and trends, and supplier relationship management techniques. The ideal candidate for this role is a leader who will work collaboratively with maintenance, operations, implementation, and maintenance provider teams to develop strategies and...

The Marketing Consultant (MC) serves as the trusted advisor to Operators and a strategic member of each Area Support Team (AST*) by providing timely, tailored solutions to address the evolving, unique marketing challenges of each area across Chick-fil-A. The Marketing Consultant is a unique role, tasked with consulting both to markets within each area, as well as consulting to local Operators across each area.   At the market level, the Marketing Consultant influences and consults Operator groups to align on their market-level strategy, accrual,...

This position is an engineering leadership role within Entity Technology Engineering serving the Supply Chain domain by supporting subsidiary vertical business lines includes distribution and food manufacturing.  These are strategic and fast-growing business domains rely on cutting edge technology more than ever.   This leader is responsible for leading staff engineers and sourcing contract partners to co-deliver cloud-based solutions supporting these business areas. Through a leadership team, direct reports, and partnerships, both internal and external to DTT and...

Chick-fil-A has heavily invested in Analytics and Data Literacy in all areas of the business. The Analytics & Risk team, within Digital Transformation & Technology Shared Platforms (DSP), exists to deliver digital capabilities and outcomes that transform data into business value. We deliver mature advanced analytics capabilities and outcomes through empowering data and analytics programs, continuing to maximize the value of complex data portfolios through focused portfolios teams, and accelerating model operations implementation and adoption with comprehensive advanced analytics portfolio technology solutions.  

The Benefits, Payroll & Mobility Solutions team exists to attract, retain, and retire top talent by providing a precise, industry leading, and seamless benefits and payroll experience. We offer benefits, payroll, and mobility solutions to a diverse and growing set of both domestic and international entities while influencing organizational strategy with a focus on financial discipline, ingenuity and compliance.    As Chick-fil-A continues to expand both domestically and globally,...