Chick-fil-A Support Center Career Opportunities

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The Design Sr. Specialist is primarily responsible for leading the annual planning and day-to-day management of the Design Team’s budget. The Design Team serves as a resource & partner for many of the Company’s most important strategic initiatives. As such, this role is expected to serve as a point-of-contact to Big-Move and LTI planning leaders. Design Sr. Specialist reports to Executive Director of Design and plays a facilitation role for Design Leadership budget & resourcing discussions. This role will also work closely with Design’s Building Sourcing Team (formerly National Accounts) on contracts, PO’s, and invoice coordination. This role is responsible for managing Design’s complex portfolio of projects. This includes tracking deliverables, milestone dates, project stage transitions, and Design’ Performance Scorecard. A secondary function of this role is to serve as the Design Team’s communication point-person: ex. Executive Updates, liaison to RD Comms Team, regular design updates, managing database of Restaurant images, and other.
Job Function
Design & Construction
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8542
As the Lead Advisor focused on Change Management, you will play an instrumental role by leading components of a large-scale project to replace the existing time & attendance and payroll solution in Restaurants with a new HCM solution as well as the resulting ongoing program. Primary focus of responsibility is to ensure overall Operator Success for the program. This will be done through impact assessment and change readiness for our Operators, their Team Members, and departments across the organization as well as ensuring that a scalable approach is in place, supporting continued growth of the brand both domestically and in international countries. The ideal candidate is a Change Management professional with experience delivering large scale projects with high user impact.  
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8165
As a member of the Corporate Financial Planning & Reporting team, this role will participate in providing monthly and annual financial information to senior leadership through the design & support of corporate financial systems.   Includes: - Design, implementation and maintenance of various financial systems used to capture and report on financial performance of Chick-fil-A, Inc., its subsidiaries and investments. - Represent and advocate for Corporate Financial Services systems to various Information Technology Business Analysts and Financial Services leaders. - Insights into one complete financial process area (Record to Report, Acquire to Retire, Order to Cash or Procure to Pay) and oversight of the systems that support that process.  - Performs recurring and ad-hoc processes with a wide latitude of autonomy. - Steward and utilize business critical and sensitive data with utmost integrity.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8205
The Chick-fil-A Financial Services Department offers an incredibly unique summer internship experience.   As an Accounting Summer Intern, you will contribute to Chick-fil-A’s growth through challenging and meaningful work. Under the guidance of an intern coach, our interns build their personal leadership brand while gaining accounting experience and developing key skills necessary for a successful career.  With hands-on work assignments, exposure to C-Level executives, and activities that connect you to our unique culture, Chick-fil-A’s Accounting Internship is among the most competitive in the industry.   Because our applicant pool is so competitive, we utilize an Accounting Test as an objective tool to assess a candidate’s knowledge of basic accounting principles.  If you continue past our initial review, you will be asked to complete this test. In order to be considered in our priority applicant pool, it’s important that you schedule and complete this assessment as soon as possible. Here is a general overview of our timeline:   - For best consideration, applicants are asked to apply by our Priority Application deadline of September 30. - Accounting Test August 3 - October 9. - First round video interviews take place October 12-23. - Second round video interviews take place November 2-13. - Final intern selections will be made by November 30. The Chick-fil-A Accounting Department is made up of many sub-departments that support Chick-fil-A Franchisees and Chick-fil-A, Inc.  By applying for the 2021 Accounting Summer Internship, you will automatically be considered for all positions listed below, and will be placed based on your skills, interests, and business need.   When you submit your application, you will be asked which Accounting Team interests you most. Please rank your preference: 1 = most preferred and 5 = least preferred. We will make every effort to accommodate your preference based on available positions remaining on each team.    To learn more about each team, please click the video links provided below.
Job Function
Accounting/Financial Services
Position Type
Internships
City
Atlanta
Requisition ID
2020-8260
The Chick-fil-A Tax Department is responsible for multiple tax compliance, technology, special projects, research and audit defense functions for independently-owned franchised restaurants and corporate activities. As a Chick-fil-A Tax Summer Intern, you will have the opportunity to gain exposure to a variety of tax areas including but not limited to Sales and Use Tax, Payroll Tax, and Income Tax. You will do this while serving Chick-fil-A franchisees, building your personal leadership brand, gaining tax knowledge, and preparing for a successful career.
Job Function
Accounting/Financial Services
Position Type
Internships
City
Atlanta
Requisition ID
2020-8277
The Benefits & Payroll Solutions Team exists to attract, retain, and retire top talent by providing a precise, industry leading, and seamless benefits and payroll experience. We offer benefits and payroll solutions to a diverse and growing set of both domestic and international entities while influencing organizational strategy with a focus on financial discipline, ingenuity and compliance.    As Chick-fil-A begins to expand globally, this role will ensure compliant and effective oversight of International Payroll, related payroll taxes, and benefits serving Corporate and Related Entities Staff. Additionally, this role will be responsible for execution of Domestic Mobility policy for Corporate Staff. This role requires attention to detail while also taking a broad perspective to identify solutions, the ability to assume responsibility with minimal supervision, conferring on unusual matters, and an eagerness to learn in a dynamic environment. As a Sr. Analyst on the Benefits team, this individual will be responsible for complex assignments and for leading small projects and programs independently.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8283
The Restaurant Financial Systems team provides Operators and those who serve them with tools, reports and systems that equip them for profitable growth.  We do this by building robust data infrastructure, maximizing the effectiveness of our systems portfolio, and offering users relevant and timely insights about their businesses.    Lead Analysts on the Restaurant Financial Systems team are responsible for maintaining a high degree of analytical competence and project leadership as they partner with Restaurant Operators, cross-functional staff teams and external vendors.  They maintain a high level of subject matter expertise for a particular system and are often considered data & process owners within the organization.  Lead Analysts are responsible for both proactive and responsive analysis, project planning and executing project details, and collaborating with others.  They will develop comprehensive knowledge of 1-3 systems, serving as a subject matter expert for the business and offering input into the strategic technology roadmap supporting them.  He or she will also be responsible for recommending and deploying changes to those systems to impacted Operators and Staff, by creating and ensuring execution of the project plan, communicating key details and escalating issues, and responding to results.  They are able to leverage their deep knowledge and expertise to advise stakeholders, make strategic recommendations and influence both proactive and responsive direction.    This role will focus on Menu cost, Product Mix, Menu Item Profitability and other related data, reporting and systems. Work includes developing comprehensive knowledge and serving as subject matter expert on these areas, serving as business owner for all menu cost, profitability and product mix data, and maintaining and improving related data and processes. This role may have the opportunity for people leadership in the near future.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
0%
Requisition ID
2020-8323
The Chick-fil-A Tax Department is responsible for tax compliance, technology, special projects, research and audit defense functions for independently-owned franchised restaurants and corporate activities. We exist to provide tax planning, regulatory reporting and consulting to stakeholders, governments, external auditors and business leaders.  As we grow in complexity and global footprint, we seek to influence business decisions, reduce tax liability and mitigate risk.   This role is essential to the international tax reporting function and requires coordination with other functional groups and outside consultants.  The role will primarily be focused on US international tax reporting, analysis and modeling, but also requires assistance with other tax matters such as transfer pricing and country specific indirect tax issues.  
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
5%
Requisition ID
2020-8326
As a member of the Treasury / Payments Team, this role will participate in supporting payment fraud detection and analysis at both the corporate and restaurant level.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8341
The Chick-fil-A Tax Department is responsible for tax compliance, technology, special projects, research and audit defense functions for independently-owned franchised restaurants and corporate activities. We exist to provide tax planning, regulatory reporting and consulting to stakeholders, governments, external auditors and business leaders. As we grow in complexity and global footprint, we seek to influence business decisions, reduce tax liability and mitigate risk. This role will serve the Chick-fil-A Tax Department by enhancing and maintaining the various technology systems used within the Tax Department. The role will be a key stakeholder in various strategic initiatives and will serve as a liaison with internal business partners such as Beyond the Restaurant, Distribution, International, Financial Services and Digital Transformation. This role is responsible for ensuring updates are applied timely to the tax applications, and all systems are tested for accuracy and completeness as new technology is implemented. This individual will be responsible for leveraging new technology tools to solve business problems, analyze and query data sets and evaluate and implement efficiencies in Tax Department processes.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Requisition ID
2020-8379
The Accountant II on the Philanthropic Financial Services team exists to assist with the safeguarding of Chick-fil-A’s reputation by providing financial reporting and compliance support surrounding philanthropic activities. The role requires execution of timely and high-quality financial reporting tasks on a recurring basis. This role requires an understanding of GAAP accounting. As a member of the team, the Accountant II will work towards the collective goal to raise the financial and business acumen of charitable stakeholders and influence philanthropic strategy. 
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8429
The Chick-fil-A Tax Department is responsible for tax compliance, technology, special projects, research and audit defense functions for independently-owned franchised restaurants and corporate activities. We exist to provide tax planning, regulatory reporting and consulting to stakeholders, governments, external auditors and business leaders.  As we grow in complexity and global footprint, we seek to influence business decisions, reduce tax liability and mitigate risk.   The Accounting Coordinator, Payroll Tax responsibilities will be to support the Payroll Tax Department’s Payroll Tax Compliance function by assisting with U.S. Federal, state, and local payroll tax compliance and audits for Chick-fil-A, Inc., related affiliates, and third-party franchisees. This role’s primary responsibilities are to process payroll tax payments, and process and file payroll tax returns.  This role will also assist with all year-end payroll tax compliance requirements.  As Chick-fil-A grows into the International market, this role will include any international responsibilities to support third-party franchisees, payroll systems and payroll tax compliance. 
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
5%
Requisition ID
2020-8746
This position entails the planning, coordination, and managing of activities related to the physical inventory requirements in the Chick-fil-A Supply Distribution Centers (DC) and Production Distribution Centers (PDC). This includes forecasting, demand planning, inventory management, creating and issuing purchase orders, and supplier integration and relationship management. The position interfaces with suppliers, DC/PDC management, Chick-fil-A, Inc. Supply Chain, Marketing, QA, and Finance. The role will support multiple distribution/manufacturing centers.   This position requires the staff member to utilize a diverse range of skills and experiences in the overall support of company operations and requires a high degree of independence in the execution of these responsibilities. The Sr. Analyst works closely with the Chick-fil-A Supply leadership team to establish and continually improve the organization’s performance, productivity, efficiency, and profitability through effective supply chain management methods and strategies. Furthermore, this role will be uniquely challenged with their participation in the building of a robust demand planning and inventory management organization that will ultimately be responsible for over $3 billion in inventory. This role will report to the Principal Team Lead, Inventory and Demand Planning and resides in Chick-fil-A Supply LLC.   About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.    Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.   This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8193
As a part of the Chick-fil-A Supply Chain Restaurant Services team, the Project Lead generates insights by combining data with business knowledge to ensure that all Supply Chain functions have the timely, quality information and applied analytics they need for business decisions supporting Restaurant Operators supported by Chick-fil-A Supply.   This position will be key in developing daily, weekly, monthly, quarterly, annual analytics to support CFA Supply in identifying key insights to improve the overall service experience for Restaurant Operators and Team Members.  In addition, this position will play a key role in understanding business needs and working with business owners and IT to define technical and business requirements to support those needs.  Defining and testing technical requirements will be necessary to support the order management process and the multiple systems (Oracle, ServiceNow, Mobile App, JDA) used to service Restaurants. This role will serve as the main point of contact for gathering requirements and working with the necessary developers to build, test and implement the enhancements. The Project Lead will need to be able to translate new enhancements into learning materials and Standard Operating Procedures that will enable the Restaurant Services Team and other CFA Supply functional teams to execute accordingly.  As a Project Lead, training will need to be conducted with necessary stakeholders (Restaurant Services, Warehouse, Transportation) for upcoming process or system changes in advance of scheduled ServiceNow, Mobile app or Oracle releases. Furthermore, a continuous improvement mindset is certainly required, as this position will constantly identify ways to help the Restaurant Service Team operate more effectively.  This position requires the staff member to utilize a diverse range of skills and experiences in the overall support of company operations and requires a high degree of independence in the execution of these responsibilities.   This position will interface with various functional teams within Chick-fil-A Supply, Chick-fil-A, Inc. Supply Chain, and various external systems partners. The role will also support multiple distribution centers, in addition to off-site thawing. This role will report to the Director, Restaurant Services and and resides in Chick-fil-A Supply LLC.   About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.    Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.   This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.    
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
20%
Requisition ID
2020-8224
The Supply Chain Facilities Project Coordinator will direct the planning and execution for all CFA Supply facility projects and serve in a key supporting role to Construction & Facilities, Engineering & Implementation & Sustainment teams through critical stages of site selection, due diligence, design, entitlements, permitting, construction on operations go-live.  This is a significant and challenging role that will support and foster Chick-fil-A Inc. Supply Chain innovation strategy and long-term expansion goals. The Supply Chain Facilities Project Coordinator will report directly to the Principal Program Lead of Construction & Facilities and will collaborate with various senior stakeholders to drive Supply Chain network delivery.  This position is located at the Chick-fil-A Inc. Support Center in Atlanta, GA.   About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.    Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.   This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.  
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
15%
Requisition ID
2020-8440
Do you love to be a problem solver and change agent?  We are looking for a leader to serve as the center of excellence for Chick-fil-A Supply’s asset implementation. This includes developing strategies, plans, and standards to meet the business needs, promote operational excellence, drive continuous improvement and innovation, and own the performance of vendor order fulfillment.  Role requires an understanding of the business needs and knowledge of an effective supply chain.  The ideal candidate for this role is a leader who will work collaboratively with operations and vendors to develop strategies and solutions to best meet the business needs in a cost-effective, efficient manner.   About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.    Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.   This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.  
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
25%
Requisition ID
2020-8441
The Warehouse Profiling Analyst is responsible for optimizing the slotting and storage layouts of Distribution Centers within the Chick-fil-A Supply network in order to maximize the labor efficiency of picking, storage, and retrieval activities. We are looking for someone that can analyze historical sales transaction data and can use the data to determine storage designs, workflow processes, physical layouts; labor and equipment requirements. This role requires an understanding of industry slotting/profiling principles and distribution activities (receiving, putaway, replenishment, picking, loading), as well as a working knowledge of different order picking methods, racking configurations, and equipment types.  The ideal candidate for this role is someone who can work collaboratively with the operations, inventory, and construction teams to determine and implement layout changes that best meet the business needs in a cost-effective, efficient manner. Candidate will be key to the successful launch of new Chick-fil-A Supply locations and ensuring that we’ve used the right data inputs in sizing the facilities and establishing racking layouts and picking methods.    About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.    Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.   This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.  
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
60%
Requisition ID
2020-8443
A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply is a distribution service network focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants. This position will provide multi-site, continuous improvement for our network. The Chick-fil-A Supply distribution service network is comprised of three components: - Distribution Center – State-of-the-art warehouses that house supply for Chick-fil-A restaurants - Production Distribution Center– Offsite facilities that prepare select ingredients and menu items for Chick-fil-A restaurants - Transportation – Growing fleet of delivery vehicles that supply Chick-fil-A restaurants The Process Engineer will help make this vision a reality by supporting the continuous improvement efforts in our first distribution center (DC) in Cartersville, GA. This role will focus on understanding the needs of the business and leading the enhancement of process capabilities and methods by leveraging continuous improvement tools aligned with the objectives of the business. The role will coordinate with subject matter experts and key stakeholders at the DC to create solutions and define performance goals and metrics alongside the analytics team, thereby creating/driving internal processes and systems to ensure appropriate due diligence is applied to business decisions.
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
20%
Requisition ID
2020-8444
The Quality Engineer is responsible for providing support in the critical areas of the Distribution Center for Chick-fil-A Supply. This role will focus on understanding the engineering quality needs of the business and overseeing the enhancement of process capabilities. Additionally, it will leverage quality management systems (QMS), engineering and Lean Six Sigma tools to align with the objectives of the Business Excellence team and the overall business. The role will also coordinate with subject matter experts and key stakeholders at the Distribution Center to create solutions and define performance goals and metrics, thereby creating/driving internal processes and systems to ensure appropriate due diligence is applied to business decisions.   About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.    Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.   This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8446
The  Business Analyst is responsible for providing technical systems and software support for modification, implementation, or conversion of business systems. The role will be a communications link between user and technical groups. This role will document and analyze more complex user business processes and requirements, identify solutions including modification of business processes to align with Business Excellence strategy. This role will focus on understanding the needs of the business and overseeing the development of strategy defining and providing performance goals, metrics and also creating/driving internal processes, systems to ensure appropriate due diligence is applied to business decisions.   About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.    Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.   This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8447

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Connect with us! We’re always looking for talented minds to join our team. Interested in learning more about Chick-fil-A, but don’t see an opening that’s the perfect fit just yet? Connect with us so we can stay in touch. Want to know more about Chick-fil-A? This video is a great place to start! Chick-fil-A, Inc. Work Full of Life