Chick-fil-A Support Center Career Opportunities

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The Sr. Lead Advisor acts an internal advisor by supporting specific functional areas as well as cross-functional investment teams throughout Chick-fil-A’s organizational planning process. The Sr. Lead Advisor will act in a liaison capacity to numerous teams and/or departments simultaneously, including the Centralized Coding team. This position supports management planning and decision making by identifying, maintaining, and evaluating resource information, providing recommendations, compiling budget and plan information, and assessing results. This position is also expected to have a fundamental understanding of Chick-fil-A’s value creation goals and related metrics in order to participate in the education efforts across the organization, with a goal to raise the overall financial acumen of enterprise leadership. They will plan and conduct their work with considerable autonomy. As part of the Financial Planning & Reporting team, they may be expected to assist with the review and/or selection of personnel or outside partners.     Chick-fil-A, Inc. is an equal opportunity employer that values diversity and inclusion. We make employment decisions on the basis of qualifications, merit and business need.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
0%
Requisition ID
2020-8320
Sr. Project Specialists on the Restaurant Financial Systems team are responsible for working with Restaurant Operators, cross-functional staff teams, and external vendors to design and implement system solutions that meet defined business needs. They develop innovative solutions to end users’ challenges, organize and execute project details, and collaborate with others. He or she will develop comprehensive knowledge of 1-2 systems, serving as a knowledgeable resource for the business and offering input into the strategic technology roadmap supporting them. He or she will also be responsible for deploying changes to those systems to impacted Operators and Staff by executing components of the project plan, communicating key details, and monitoring success metrics.   As a Sr. Project Specialist on the Restaurant Financial Systems team, you will help lead key components of a major system implementation in Chick-fil-A restaurants. The right candidate for this role will enjoy leading work independently, actively pursuing answers and innovative solutions to end users’ challenges, and collaborating with others. The specific scope of work will be focused on restaurants’ labor tools and systems, so experience with labor systems and data (Timekeeping, payroll and/or HRIS systems) will be beneficial. 
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8322
The Lead Data Analyst is responsible for providing support in the critical areas of fraud prevention and payment analytics for Chick-fil-A's Treasury department.  This role will focus on developing robust fraud mitigation strategies, coordinating with subject matter experts and key stakeholders to understand the needs of the business, defining and providing fraud performance goals and metrics, and creating/driving internal processes and systems to ensure appropriate due diligence is applied to business decisions.  In this role, you will have an opportunity to develop relationships with multiple stakeholders within DTT, Financial Services, Marketing, and Operations as you take responsibility of this multifaceted work.  In addition, you will work with various external parties including payment acquirers/processors, card networks, issuers, and wallet providers.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8341
Do you love tax and technology? If you enjoy enhancing and maintaining tax technology systems, this role is for you! You would play a key role in various strategic initiatives and serve as a liaison with internal business partners such as Beyond the Restaurant, Distribution, International, Financial Services, and Digital Technology & Transformation.   How would you serve the Tax Department? - Ensure updates are applied timely to the tax applications - Ensure system accuracy and completeness as new technology is implemented - Leverage new technology tools to solve business problems, analyze and query data sets - Evaluate and implement efficiencies in Tax Department processes   Our Chick-fil-A Tax Department is responsible for tax compliance, technology, special projects, research and audit defense functions for independently owned franchised restaurants and corporate activities. We exist to provide tax planning, regulatory reporting and consulting to stakeholders, governments, external auditors and business leaders.  As we grow in complexity and global footprint, we seek to influence business decisions, reduce tax liability, and mitigate risk.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Requisition ID
2020-8379
A core purpose of the Financial Education team is to strengthen decision making by increasing the financial acumen of Operators.  The Consultant, Financial Education will utilize consulting skills to assess financial needs of Operators, collaborate with appropriate providers of financial knowledge across Financial Services, and deliver foundational financial information through various channels.  Channels include customized market foundational workshops, on-demand delivery and engagements at the Support Center.  The person filling this position will connect with the purpose of the Financial Education team by managing relationships with various stakeholders within Financial Services in order to capture and communicate relevant actionable financial information.  While in this role, the Consultant will increase their advanced knowledge of the information produced within the department, expand their professional network and develop leadership skills.    This professional role requires a person who has exhibited strong communication skills and an ability to assess and meet the financial acumen needs of Operators.  Strong interpersonal skills are a must as Consultants interact with a wide variety of stakeholders across Chick-fil-A.  The Financial Education team works very well together and relies heavily on collaboration in order to meet team goals.  An advanced financial background will be necessary as we specialize in translating financial information to others.   Analytical skills will also be essential as the person in this position will be reviewing performance and making targeted recommendations based on conclusions reached.  Consultants will have broad autonomy as they make decisions independently and with limited reviewed action.  Consultants plan and direct team projects related to role.  Consultants will influence strategy of team and projects through planning and strategic meetings. 
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
30%
Requisition ID
2020-8752
The Chick-fil-A Tax Department is responsible for tax compliance, technology, special projects, research and audit defense functions for independently-owned franchised restaurants and corporate activities. We exist to provide tax planning, regulatory reporting and consulting to stakeholders, governments, external auditors and business leaders.  As we grow in complexity and global footprint, we seek to influence business decisions, reduce tax liability and mitigate risk.   The primary responsibilities of the Sr. Accountant will be to support the Sales Tax Compliance function by assisting with state and local sales and use tax compliance for Operators, Chick-fil-A, Inc., and related affiliates.  A Sr. Accountant, Sales Tax Compliance performs work under limited supervision, conferring with superior on unusual matters.   The Sr. Accountant will be responsible for the growth and development of the department through participation in department meetings, conferences, webinars, and professional/personal development
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
5%
Requisition ID
2020-8768
As a Senior Analyst on the Restaurant Pricing team, you will help support the pricing strategy utilized in Chick-fil-A restaurants.  In this role, you will work with the Restaurant pricing team and other professionals across the business to analyze and implement complex pricing solutions relevant to our Customers and Restaurant Operators.  The right candidate for this role will enjoy analyzing data to generate insights, executing detailed pricing implementations, researching issues and solutions, and collaborating with others.  This role requires a highly responsible person, who loves to analyze data, create insightful visualizations and solve complex problems.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8781
The Chick-fil-A Financial Services Department is made up of many sub-departments that support Chick-fil-A Franchisees and Chick-fil-A, Inc. As an Accountant, you will have the opportunity to contribute to Chick-fil-A through challenging and meaningful work while building your professional brand, gaining accounting experience, and preparing for a successful career.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Requisition ID
2020-8789
The Design Administrator provides overall support to Design Leadership Team within Restaurant Development.
Job Function
Administrative
Position Type
Experienced Professionals
City
Atlanta
Requisition ID
2020-8946
As a part of the Chick-fil-A Supply Chain Restaurant Services team, the Project Lead generates insights by combining data with business knowledge to ensure that all Supply Chain functions have the timely, quality information and applied analytics they need for business decisions supporting Restaurant Operators supported by Chick-fil-A Supply.   This position will be key in developing daily, weekly, monthly, quarterly, annual analytics to support CFA Supply in identifying key insights to improve the overall service experience for Restaurant Operators and Team Members.  In addition, this position will play a key role in understanding business needs and working with business owners and IT to define technical and business requirements to support those needs.  Defining and testing technical requirements will be necessary to support the order management process and the multiple systems (Oracle, ServiceNow, Mobile App, JDA) used to service Restaurants. This role will serve as the main point of contact for gathering requirements and working with the necessary developers to build, test and implement the enhancements. The Project Lead will need to be able to translate new enhancements into learning materials and Standard Operating Procedures that will enable the Restaurant Services Team and other CFA Supply functional teams to execute accordingly.  As a Project Lead, training will need to be conducted with necessary stakeholders (Restaurant Services, Warehouse, Transportation) for upcoming process or system changes in advance of scheduled ServiceNow, Mobile app or Oracle releases. Furthermore, a continuous improvement mindset is certainly required, as this position will constantly identify ways to help the Restaurant Service Team operate more effectively.  This position requires the staff member to utilize a diverse range of skills and experiences in the overall support of company operations and requires a high degree of independence in the execution of these responsibilities.   This position will interface with various functional teams within Chick-fil-A Supply, Chick-fil-A, Inc. Supply Chain, and various external systems partners. The role will also support multiple distribution centers, in addition to off-site thawing. This role will report to the Director, Restaurant Services and and resides in Chick-fil-A Supply LLC.   About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.    Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.   This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.    
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
20%
Requisition ID
2020-8224
The Enterprise Systems Sr. Project Lead - WMS is the System Owner of the Warehouse Management System (WMS) with responsibility for data flows, integrations, configuration and support for both Chick-fil-A Supply and Bay Center Foods.  This person is responsible for understanding the business needs and working with Business Owners and IT to define technical requirements to support those needs.  Additionally, this role will be responsible for supporting warehousing systems for the upstream food production business. As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants. The Chick-fil-A Supply and Bay Center Foods service networks are comprised of three components: - Distribution Center– State-of-the-art warehouses that house supply for Chick-fil-A restaurants - Production Distribution Center– Offsite facilities that prepare select ingredients and menu items for Chick-fil-A restaurants - Transportation– Growing fleet of delivery vehicles that supply Chick-fil-A restaurants
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
25%
Requisition ID
2020-8405
The Supply Chain Facilities Project Coordinator will direct the planning and execution for all CFA Supply facility projects and serve in a key supporting role to Construction & Facilities, Engineering & Implementation & Sustainment teams through critical stages of site selection, due diligence, design, entitlements, permitting, construction on operations go-live.  This is a significant and challenging role that will support and foster Chick-fil-A Inc. Supply Chain innovation strategy and long-term expansion goals. The Supply Chain Facilities Project Coordinator will report directly to the Principal Program Lead of Construction & Facilities and will collaborate with various senior stakeholders to drive Supply Chain network delivery.  This position is located at the Chick-fil-A Inc. Support Center in Atlanta, GA.   About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.    Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.   This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.  
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
15%
Requisition ID
2020-8440
Do you love to be a problem solver and change agent?  We are looking for a leader to serve as the center of excellence for Chick-fil-A Supply’s asset implementation. This includes developing strategies, plans, and standards to meet the business needs, promote operational excellence, drive continuous improvement and innovation, and own the performance of vendor order fulfillment.  Role requires an understanding of the business needs and knowledge of an effective supply chain.  The ideal candidate for this role is a leader who will work collaboratively with operations and vendors to develop strategies and solutions to best meet the business needs in a cost-effective, efficient manner.   About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.    Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.   This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.  
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
25%
Requisition ID
2020-8441
The Enterprise Systems Product Owner - Compliance and Regulatory is the System Owner of the Quality Management System (QMS), Environmental Health and Safety (EHS) and ERP Maintenance systems with responsibility for data flows, integrations, configuration and support for both Chick-fil-A Supply and Bay Center Foods.  This person is responsible for understanding the business needs and working with Business Owners and IT to define technical requirements to support those needs.  Additionally, this role will be responsible for supporting the upstream food production business for all Manufacturing systems. As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.   The Chick-fil-A Supply and Bay Center Foods service networks are comprised of three components: - Distribution Centers– State-of-the-art Warehouses that supply Chick-fil-A restaurants - Production Centers– Offsite facilities that prepare select ingredients and menu items for Chick-fil-A restaurants - Transportation– Growing fleet of delivery vehicles that supply Chick-fil-A restaurants
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
40%
Requisition ID
2020-8442
The Warehouse Profiling Analyst is responsible for optimizing the slotting and storage layouts of Distribution Centers within the Chick-fil-A Supply network in order to maximize the labor efficiency of picking, storage, and retrieval activities. We are looking for someone that can analyze historical sales transaction data and can use the data to determine storage designs, workflow processes, physical layouts; labor and equipment requirements. This role requires an understanding of industry slotting/profiling principles and distribution activities (receiving, putaway, replenishment, picking, loading), as well as a working knowledge of different order picking methods, racking configurations, and equipment types.  The ideal candidate for this role is someone who can work collaboratively with the operations, inventory, and construction teams to determine and implement layout changes that best meet the business needs in a cost-effective, efficient manner. Candidate will be key to the successful launch of new Chick-fil-A Supply locations and ensuring that we’ve used the right data inputs in sizing the facilities and establishing racking layouts and picking methods.    About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.    Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.   This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.  
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
60%
Requisition ID
2020-8443
A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply is a distribution service network focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants. This position will provide multi-site, continuous improvement for our network. The Chick-fil-A Supply distribution service network is comprised of three components: - Distribution Center – State-of-the-art warehouses that house supply for Chick-fil-A restaurants - Production Distribution Center– Offsite facilities that prepare select ingredients and menu items for Chick-fil-A restaurants - Transportation – Growing fleet of delivery vehicles that supply Chick-fil-A restaurants The Process Engineer will help make this vision a reality by supporting the continuous improvement efforts in our first distribution center (DC) in Cartersville, GA. This role will focus on understanding the needs of the business and leading the enhancement of process capabilities and methods by leveraging continuous improvement tools aligned with the objectives of the business. The role will coordinate with subject matter experts and key stakeholders at the DC to create solutions and define performance goals and metrics alongside the analytics team, thereby creating/driving internal processes and systems to ensure appropriate due diligence is applied to business decisions.
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
20%
Requisition ID
2020-8444
Are you an organized problem solver who brings structure and attention to detail while being able to thrive in a start-up environment? Are you a self-starter who is dedicated to landing and delivering all aspects of a dynamic program through proactive leadership and rigorous implementation of program management best practices? We are looking for a program manager to lead and manage the end-to-end stand up of distribution centers and related facilities for Chick-fil-A’s new distribution/production network. This role will support and lead in a PMO capacity the end-to-end activity across all aspects of the Construction & Facilities team including Real Estate site selection, design, construction, asset procurement, implementation, go-live, IFM onboarding, lifecycle asset management.    About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.    Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.   This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
20%
Requisition ID
2020-8445
The Quality Engineer is responsible for providing support in the critical areas of the Distribution Center for Chick-fil-A Supply. This role will focus on understanding the engineering quality needs of the business and overseeing the enhancement of process capabilities. Additionally, it will leverage quality management systems (QMS), engineering and Lean Six Sigma tools to align with the objectives of the Business Excellence team and the overall business. The role will also coordinate with subject matter experts and key stakeholders at the Distribution Center to create solutions and define performance goals and metrics, thereby creating/driving internal processes and systems to ensure appropriate due diligence is applied to business decisions.   About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.    Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.   This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8446
The  Business Analyst is responsible for providing technical systems and software support for modification, implementation, or conversion of business systems. The role will be a communications link between user and technical groups. This role will document and analyze more complex user business processes and requirements, identify solutions including modification of business processes to align with Business Excellence strategy. This role will focus on understanding the needs of the business and overseeing the development of strategy defining and providing performance goals, metrics and also creating/driving internal processes, systems to ensure appropriate due diligence is applied to business decisions.   About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.    Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.   This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8447
This position entails the planning, coordination, and managing of activities related to the physical inventory requirements in the Chick-fil-A Supply Distribution Centers (DC) and Production Distribution Centers (PDC). This includes forecasting, demand planning, inventory management, creating and issuing purchase orders, and supplier integration and relationship management. The position interfaces with suppliers, DC/PDC management, Chick-fil-A, Inc. Supply Chain, Marketing, QA, and Finance. The role will support multiple distribution/manufacturing centers.   This position requires the staff member to utilize a diverse range of skills and experiences in the overall support of company operations and requires a high degree of independence in the execution of these responsibilities. The Sr. Analyst works closely with the Chick-fil-A Supply leadership team to establish and continually improve the organization’s performance, productivity, efficiency, and profitability through effective supply chain management methods and strategies. Furthermore, this role will be uniquely challenged with their participation in the building of a robust demand planning and inventory management organization that will ultimately be responsible for over $3 billion in inventory. This role will report to the Principal Team Lead, Inventory and Demand Planning and resides in Chick-fil-A Supply LLC.   About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.    Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.   This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8448

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Connect with us! We’re always looking for talented minds to join our team. Interested in learning more about Chick-fil-A, but don’t see an opening that’s the perfect fit just yet? Connect with us so we can stay in touch. Want to know more about Chick-fil-A? This video is a great place to start! Chick-fil-A, Inc. Work Full of Life