Chick-fil-A Support Center Career Opportunities

In order to ensure delivery of any future communication regarding any of the below opportunities, please add @agents.icims.com to your trusted senders.

Use the search options below to refine your results

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 1 of 6

City, State Atlanta, GA
  Please review the below information BEFORE expressing interest in the Leadership Development Program:    1. What is LDP?   2.
Job Function
Field Operations
Travel Requirements
100%
Position Type
Experienced Professionals
FLSA Status
Non-Exempt
Requisition ID
2019-6825
City, State San Juan,
Notice All applicants are highly encouraged to attend an information session before submitting their application. You can sign up thorugh Calendly here. Familiarity with the Program and our related expectations of...
Job Function
Field Operations
Travel Requirements
100%
Position Type
Experienced Professionals
FLSA Status
Non-Exempt
Additional Locations
US-GA-Atlanta
Requisition ID
2021-9667
City, State Atlanta, GA
The New Facilities IT Build Project Lead is responsible for coordinating all IT efforts related to building new distribution and food production facilities. Areas of scope include network infrastructure, enterprise systems, technology assets, and more. Core responsibilities include project planning and coordination, procurement, technology asset implementation, and hand off to our day 2 support system. This role will also support the management of new facility requirements in partnership with our business partners, PMO, and our IT Team Members. Success in this role means new facilities and their technology are delivered timely, within budget, and with a high level of care demonstrated throughout the...
Job Function
Information Technology
Travel Requirements
40%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2023-13392
City, State Dallas, TX
The Systems Analyst II (Power, Automation & Controls) will be a technical SME tasked with inventory movement and maintenance, data management, statistical analysis of equipment performance, and assisting the operations with systemic moves all within the Distribution Warehouse. The enviornment in which this team member will be working in will be mostly spent in a control room but will be trained in team member responsibilities to assist in all hands-on deck situations. The tasks associated with interfacing with the Warehouse Execution System and Warehouse Control System are mission critical for the day-to-day buisness. Lastly, this individual will be joining the Chick-fil-A Supply LLC. family with the goals of being able to provide a caring, consistent, and...
Job Function
Manufacturing
Travel Requirements
15%
Position Type
Experienced Professionals
FLSA Status
Non-Exempt
Requisition ID
2023-14956
City, State Atlanta, GA
Every single day our Restaurants serve amazing food and provide an incredible Customer Experience, however things not always go 100% as expected. In those moments that matter, when our Customer's need support you will be there to serve them. This is an incredible opportunity to do significant work by providing extraordinary support in the unique Chick-fil-A way, and our founder Truett Cathy said it best: "In the food business, it only takes one mistake, one rude Team Member or one bad sandwich to lose a customer. Do things right each time, making sure customers get what they expect, and sometimes more." Your role will be to resolve and delight our Customers, to ensure we win their hearts every day. You...
Job Function
Help Desk
Travel Requirements
10%
Position Type
Entry-Level
FLSA Status
Non-Exempt
Requisition ID
2024-16281
City, State Atlanta, GA
Support Now is an essential sub-department of Field Operations. We provide support to our corporate users and quick-service restaurants by making it easy for our Operators, Team Members, and Staff to get answers, solve problems and identify opportunities.  We measure success by the speed, accuracy, and experience we provide. The services we offer include general business support, IT and operation support, systems and application support, networking support, and many other technologies that are utilized by our Franchisees. We also focus on continuous improvement, strategy and insights to make things better for today and where Chick-fil-A is headed tomorrow. 
Job Function
Help Desk
Travel Requirements
10%
Position Type
Entry-Level
FLSA Status
Non-Exempt
Requisition ID
2024-16282
City, State Atlanta, GA
The Sr. Real Estate Representative, New Restaurant Growth, is responsible for the strategic oversight of Chick-fil-A’s real estate deployment strategy within their responsible market territories.   Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community. 
Job Function
Restaurant Development
Travel Requirements
40%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2023-13318
City, State Atlanta, GA
Support Now is an essential sub-department of Field Operations. We provide support to our corporate users and quick-service restaurants by making it easy for our Operators, Team Members, and Staff to get answers, solve problems and identify opportunities.  We measure success by the speed, accuracy, and experience we provide. The services we offer include general business support, IT and operation support, systems and application support, networking support, and many other technologies that are utilized by our Franchisees. We also focus on continuous improvement, strategy and insights to make things better for today and where Chick-fil-A is headed tomorrow.   
Job Function
Help Desk
Travel Requirements
5%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2023-15451
City, State Atlanta, GA
The Sr. Principal Lead, Franchisee Selection is responsible for making franchisee selections for Chick-fil-A Restaurant franchise opportunities while honoring Truett Cathy’s legacy. The Sr. Principal Lead, Franchisee Selection discerns if the candidate is prepared to lead a world class profitable restaurant according to the values and purpose of CFA, deliver Remarkable guest experiences, and positively influence others. The Sr. Principal Lead, Franchisee Selection is responsible for an average of 25 selections of New Operator candidates and the selection of Relocating and Multi-Restaurant Operators that...
Job Function
Franchisee Selection/Recruitment
Travel Requirements
60%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2023-15676
City, State Atlanta, GA
The Sr. Real Estate Representative, Existing Restaurants is responsible for managing and maximizing the value of Chick-fil-A's real estate portfolio in their regional market/territory.   Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Job Function
Restaurant Development
Travel Requirements
40%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2024-16108
City, State Atlanta, GA
Chick-fil-A is looking for a Principal Engineering Manager to revolutionize the Customer Technology Solutions (CTS) commerce product portfolio. In this role, you will collaborate with over 30 agile product teams to ensure seamless operational data management and gain invaluable insights into business performance. By utilizing advanced analytics and machine learning to enhance efficiency and responsiveness, you'll help drive the adoption of cutting-edge solutions across multiple Customer Technology ecosystems.   By leading the charge of data-centric design principles, operational...
Job Function
Information Technology
Travel Requirements
10%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2023-15525
City, State Atlanta, GA
This person will serve as part of the Menu Strategy team within Restaurant Experience, partnering with key stakeholders and industry partners to develop strategies for the menu that support the overall Chick-fil-A Core Strategy. This professional role requires a self-driven, innovative, collaborative and strategic person. This individual must be an exceptional communicator with the ability to influence across multiple levels of the organization. Additionally, he or she must be able to lead and manage projects with excellence. This person must have strong leadership, a high capacity to influence others, and project management capabilities to drive day-to-day projects and process optimization.   This person...
Job Function
Marketing
Travel Requirements
20%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2023-15822
City, State Atlanta, GA
The Principal Design Lead (Reinvestment & Custom Project Solutions) will direct and oversee the design, architecture, and engineering project management for Strategic Reinvestment (Remodels, Scrape & Rebuilds, Relocations) and Custom Projects Solutions projects in multiple regions.   This role will partner with Strategic Reinvestment and Custom Project Solutions leadership teams in developing design strategies for both programs. This role will also partner with Asset Management and Operations leadership teams as well as our...
Job Function
Restaurant Development
Travel Requirements
40%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2024-16106
City, State Atlanta, GA
The Principal Design Lead for Restaurant Design Templates & Standards is a pivotal member of the Design Integration team, overseeing the refinement and upkeep of both New and Existing Restaurant design templates and standards. This role involves providing comprehensive training to stakeholders in Restaurant Development, specifically addressing new or revised design initiatives that impact our templates and standards. The focus is on actively gathering feedback from end users, integrating updates from change management, and ensuring that our building designs consistently meet or surpass industry standards. This role assumes responsibility for guiding both internal and external partners, fostering the ongoing development and...
Job Function
Restaurant Development
Travel Requirements
20%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2024-16151
City, State Atlanta, GA
The Principal Construction Lead is responsible for leading the construction process for all new Chick-fil-A Restaurants within a region. This will include both Free Standing and In-Line Restaurants. The person in this role works closely with Real Estate, Development, Franchisee Selection, Restaurant Launch Support, and Operations as well as many outside professionals and vendors.   Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering...
Job Function
Restaurant Development
Travel Requirements
40%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2024-16215
City, State Atlanta, GA
The Continuous Improvement Engineer (CIE) will be responsible for building and utilizing indirect influence to deliver a supply chain wide process improvement process, with governance, that will ultimately grow into an integrated business process to enable, track, and ensure Chick-fil-A Supply’s and its partners most efficient use of resources and capital for optimization and supply chain wide goal delivery.   About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.   
Job Function
Enterprise Analytics
Travel Requirements
60%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2024-16278
City, State Atlanta, GA
Oversee the maintenance and facilities management activities of the sites within the region including monitoring the performance of internal teams and Facilities Maintenance providers. Execute strategies and plans to meet the business needs, promote operational excellence, drive continuous improvement and innovation, and achieve operational excellence. Role requires an understanding of the business needs and knowledge of leading maintenance and facilities management practices, industry benchmarks and trends, and supplier relationship management techniques. The ideal candidate for this role is a leader who will work collaboratively with maintenance, operations, implementation, and maintenance provider teams to develop strategies and...
Job Function
Supply Chain
Travel Requirements
50%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2024-16285
City, State Atlanta, GA
This position is responsible for developing comprehensive, location-based market plans that drive strategic and tactical growth priorities across Regions/Area Support Teams (“ASTs”). The role includes working in close collaboration with partners across the business in order to influence and drive the most effective strategic location solutions (new site selection, existing restaurant asset strategy, cross-platform) that will best support our Owner/Operators and the communities they serve. The position requires ownership and communication of comprehensive local, regional, and national strategic plans, enabling Chick-fil-A to make the best decisions possible for short and long-term restaurant...
Job Function
Restaurant Development
Travel Requirements
40%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2024-16607
City, State Atlanta, GA
The National Alignment team was established to partner with ER Real Estate and Strategic Reinvestment to support the development and construction of major capital investments at existing restaurants. The Principal Program Lead role will be responsible for assessing, planning, and implementing program changes as well as establishing efficiencies for the entire program. They will require a “can do” “get it done” attitude with the ability to bring others along in the process. This person will contribute innovative thinking and imagine future needs.   Our...
Job Function
Restaurant Development
Travel Requirements
20%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2024-16608
City, State Atlanta, GA
The International Marketing Team exists to support the growth of the Chick-fil-A Brand outside of the U.S.  This role leads creative integration across International Markets and other key partners in the U.S. business.   A crucial player on the International Marketing team, the Sr. Integration Lead leads the creative process for all major customer-facing campaigns inclusive of primary and secondary products, brand tentpoles, and Chick-fil-A Brand advertising campaigns in International Markets.  The role partners closely with...
Job Function
Marketing
Travel Requirements
20%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2024-16687