Chick-fil-A Support Center Career Opportunities

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City, State Atlanta, GA
The Financial Consultant contributes to the healthy, long-term growth of Operator income across an Area Support Team*. This role interacts directly with Operators to help bring business insights and is a catalyst for optimized operations leading to business growth. In addition, the Financial Consultant will be the Financial Services influencer on an Area Support Team. This helps Chick-fil-A maintain a competitive advantage in the industry. The Financial Consultant focuses on bringing business knowledge, innovation, and insight to create distinctive value for Operators and Chick-fil-A Inc. The Financial Consultant role requires an individual who is a self-starter, motivated, and responsible. Autonomy in this role is critical. The Financial Consultant will support Operators across approximately 120-150 restaurants, responsible for the profitability of approximately $750 million - $1 billion in sales. *The Area Support Team is an integrated, cross-functional team that collaborates to foster Area health and develop tailored strategies and solutions for each Operator, Restaurant, and Area that promote long term growth and performance.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
50%
Requisition ID
2020-9079
City, State Atlanta, GA
The Solutions Lab Data Engineer is a professional role focused on supporting the strategy, development, and execution of the Financial Services data and analytics infrastructure.  They must have a solid understanding of the financial subject areas for which they are responsible.   The Solutions Lab Data Engineer will work closely with Financial Services data owners, business stewards, and technical stewards to ensure that Financial Services data remains decision ready for Financial Services staff.  When data irregularities occur and cannot be resolved through automated means, the engineer is the focal point for issue resolution around Financial Services data.   Successful candidates for this role must have strong analytical and data modeling skills, a solid understanding of database technology and data use within analytic platforms. The role requires a skilled problem-solver who is well-versed in applying advanced technology tools and processes to a wide range of financial business activities and can partner with internal and external stakeholders across the department to achieve shared data objectives.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2021-9673
City, State Atlanta, GA
This is a professional level role requiring a person with a high level of data fluency who excels at providing descriptive and diagnostic support for the CFA Servco gift card program and provides predictive analytics for the overall program.    The CFA Servco Analyst develops, delivers and represents the gift card program throughout the organization and is expected to balance intuition and knowledge with the complexity of the data.  This role creates solutions and determines the appropriate tools required for problem solving. They make decisions based on extensive analysis related to forecasting, financial metrics, and process automation.    Analysis completed within this role will drive decisions that affect the organization therefore requires strong cross-functional business-wide relationships. The individual must have a customer service mindset and will be expected to provide 2nd mile service to Operators, team members, staff and 3rd party vendors. Work is primarily performed at the Support Center under minimal supervision. Occasional after hour support or over-time may be required to meet goals or guidelines.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2021-9827
City, State Atlanta, GA
The Benefits & Payroll Solutions Team exists to attract, retain, and retire top talent by providing a precise, industry leading, and seamless benefits, payroll and global mobility experience. We offer benefits, payroll and global mobility solutions to a diverse and growing set of both domestic and international entities while influencing organizational strategy with a focus on financial discipline, ingenuity and compliance.   This professional role applies broad knowledge of principles, practices and procedures in the field of global mobility. This individual works with appreciable latitude for unreviewed action or decision, completing assignments that are broad in nature and require originality and ingenuity. This role will serve as a resource for staff and will be required to demonstrate a desire to serve while employing sound business judgement.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
5%
Requisition ID
2021-9837
City, State Atlanta, GA
Coordinate wellness and EAP benefits with ERISA health plan(s) to maximize effectiveness and stewardship. Proactively manage IRS compliance and required reporting.  Support Abound (wellness benefit) program through integrated technology while safeguarding personal information (PII) and HIPAA health data.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2021-9976
City, State Atlanta, GA
The Restaurant Financial Systems team provides Operators and those who serve them with tools, reports and systems that equip them for profitable growth.  We do this by building robust data infrastructure, maximizing the effectiveness of our systems portfolio, and offering users relevant and timely insights about their businesses. This position is responsible for working with staff teams to support the overall business critical Food & Menu Item Cost systems by accurately entering and maintaining critical data and systems, running monthly processes to create accurate reports for Operators in a timely manner.   The person in this role will develop knowledge of 1-2 systems, serving as a point of contact for knowledge on the system and processes. This staff member will also be responsible for partnering on analysis and visualization of food cost data as business needs emerge.  Specifically, serving as a member of a team and participating in the monthly reporting processes, answering ad hoc questions, while supporting others on the team as they complete their separate responsibilities.    This role requires a high level of drive for accuracy, attention to detail, collaboration and process improvement mindset.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
5%
Requisition ID
2021-10136
City, State Atlanta, GA
The Accounts Payable Operations team within Financial Services is responsible for ensuring that vendor invoices for Chick-fil-A, Inc., Chick-fil-A subsidiaries, and affiliated entities are processed timely, accurately, and in accordance with all applicable compliance requirements & service level agreements.   This position will partner with the Financial Solutions Lab to help streamline & automate processing of PDF invoices received from vendors.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2021-10156
City, State Atlanta, GA
The Benefits & Payroll Solutions Team exists to attract, retain, and retire top talent by providing a precise, industry leading, benefits and payroll experience. We offer benefits and payroll solutions to a diverse and growing set of both domestic and international entities while influencing organizational strategy with a focus on financial discipline, ingenuity, and compliance.    The Sr. Lead Analyst is a professional role that will work closely with the greater Benefits and Payroll Solutions Team to build and improve capabilities related to data access, analysis, and visualization.  The ideal candidate will be well versed in turning financial and benefits data into a compelling story that impacts decision-making at the highest levels.  This individual will be advanced in using technology tools such as Excel and Tableau to analyze data and create visuals that allow leaders to gain insights and make key business decisions.  The role requires a motivated problem-solver who is constantly innovating and learning new skills while engaging with stakeholders across the business to meet shared objectives.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2021-10238
City, State Atlanta, GA
The Sr. Leader Administrator is responsible for providing administrative and project support to the Chick-fil-A Supply Operations Leadership to assist in achieving their work-related goals. This role is responsible for successfully supporting and/or delivering projects of varying size and complexity and is responsible for organizing project activities.  The administrator engages collaboratively throughout the project life cycle with cross-functional project teams, project sponsors and key project stakeholders.   A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply is a distribution service network focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.    The Chick-fil-A Supply distribution service network is comprised of three components: - Distribution Center– State-of-the-art warehouses that house supply for Chick-fil-A restaurants - Production Distribution Center– Offsite facilities that prepare select ingredients and menu items for Chick-fil-A restaurants - Transportation – Growing fleet of delivery vehicles that supply Chick-fil-A restaurants
Job Function
Administration
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2021-10331
City, State Atlanta, GA
In support of the Chick-fil-A Supply® vision and strategy, this role will focus on creating engaging, effective and inspiring communications with Chick-fil-A Supply Staff, a new, diverse and growing audience for this rapidly expanding subsidiary of Chick-fil-A, Inc.   Specifically, this role will help establish the Staff communications strategy and infrastructure for Chick-fil-A Supply, from concept to execution. The successful candidate will work closely with the Chick-fil-A, Inc. Staff communications team to appropriately leverage and integrate Chick-fil-A Supply Staff communications into Chick-fil-A, Inc. platforms, messaging and communications, while also exploring and launching subsidiary-specific platforms, channels and communications unique to this new audience.   This role will consult and collaborate with the Chick-fil-A Supply Leadership Team, Chick-fil-A, Inc. Talent and Corporate Communications departments, and other key business partners to lead the creation and execution of communications strategies and tactics to engage Chick-fil-A Supply Staff and help foster the Chick-fil-A Supply culture.  The role will serve as a key partner with Chick-fil-A Supply leadership, providing strategic communications counsel and support on Staff-facing communications.   Initiatives could include cascading strategy and executive messages; introducing new initiatives and programs; managing change through times of rapid business growth, expansion and innovation; building and introducing new communication channels; and supporting day-to-day communications needs.   The successful candidate must be a creative, collaborative and enterprising communicator with a start-up mindset, who can be nimble and adaptable to help build and refine this new business and function. The individual must be willing and able to quickly learn the business, its audiences and their needs, as well as build relationships across Chick-fil-A, Inc. and its subsidiaries to build comprehensive strategies and ultimately advance the work.   About Chick-fil-A Supply Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care. For more information, visit cfa-supply.com.  
Job Function
Corporate Communications
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2021-10144
City, State Atlanta, GA
The Sr. Business Process Analyst will work as part of the Business Process team and is responsible for designing, documenting, and implementing business processes across the network of Chick-fil-A internal distribution centers to ensure that they meet the needs of the business and operate effectively.  This candidate is responsible for understanding business needs and working with business owners and the IT group to define technical requirements to support those needs.  Over the next several years, this role is expected to grow designing, implementing, and evaluating business processes across multiple distribution centers distributing ~$3B/yr. worth of product to Restaurants. This candidate will have the opportunity to create and integrate enterprise-level processes and will support the drive for supply chain innovation unique to the food service industry.   About Chick-fil-A Supply   Chick-fil-A Supply®, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit cfa-supply.com. 
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
20%
Requisition ID
2021-9671
City, State Atlanta, GA
The Master Data Analyst will support operations by monitoring and analyzing master data, key data, and master relationship data within the organization. This candidate will assist in data management, governance, and quality of master data requirements with other functional data owners to ensure functional master data integrity across the operation is consistent and meets stated business rules. Over the next several years this position is expected to grow into a team supporting multiple distribution center responsible for moving ~$3B worth of product to CFA restaurants.   About Chick-fil-A Supply   Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care. For more information, visit cfa-supply.com.      
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
20%
Requisition ID
2021-9910
City, State Atlanta, GA
The Sr. Team Lead, Warehouse Slotting and Industrial Engineering is responsible for driving business rules across the distribution network to support current and expected business requirements. We are looking for someone that can analyze historical sales transaction data and can use the data to project warehousing activities and determine storage models, workflow processes, physical layout, labor and equipment requirements. This role requires an understanding of the business needs and knowledge of an effective supply chain.  The ideal candidate for this role is someone who can work collaboratively with the operations, inventory, and construction teams to provide the needed data to develop strategies and solutions to best meet the business needs in a cost-effective, efficient manner. Candidate will be key to the successful launch of new Chick-fil-A Supply locations and ensuring that we’ve used the right data inputs in sizing the facility. 
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2021-9986
City, State Atlanta, GA
A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants. Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.   This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation. As the business matures and the team grows, this role is needed lead and oversee all program and portfolio efforts across the entity and leadership team by bringing focus and rigor to planning efforts through annual and quarterly project plan build and execution; leadership and team coordination; risk analysis, escalation and resolution; and tracking, reporting and communications.   This role will oversee all annual and quarterly program and portfolio management for the Chick-fil-A Supply entity. The role requires someone who is comfortable with regularly interfacing with the senior leadership team and driving strategic and tactical planning efforts across the entity, transforming ambiguity into project plans that a cross-functional team can follow and being able to use influence to align stakeholders. This person should also be excited about continuous improvement and driven to constantly progress and improve portfolio and program management processes, standards, and approaches as the entity grows and scales. This leader must be comfortable with enabling decision-making in ambiguous and new situations using quantitative and qualitative data, as well as integrating insights into executive communications and growth initiatives. This role will lead, coach and support a PMO resource in a project coordinator/administrator.   About Chick-fil-A Supply Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care. For more information, visit cfa-supply.com.  
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
20%
Requisition ID
2021-10035
City, State Atlanta, GA
Chick-fil-A Supply is hiring a Transportation Network Planning Analyst to support our growing network. This person will have a leading role in the design and implementation of Chick-fil-A’s North American store delivery network. Using the Blue Yonder Transportation Management System suite of tools, this role will establish a dynamic route optimization model that, in the years ahead, can drive insight across our network, identify efficient resource allocation, and help craft the future of transportation and delivery for a thirty-billion dollar company.   As the CFA Supply’s scope expands, this role will grow with it. This role will have a significant impact on the efficiency and profitability of the company. It will require the staff member to utilize a diverse range of skills and experiences in the overall support of company operations and requires a high degree of independence in the execution of these responsibilities. Successful candidates will be able to lead, analyze, and communicate strategic planning efforts.   To succeed, you must be a creative problem solver and insist on the highest standards for quality, maintainability, and performance. Although the ideal candidate will have experience with transportation management systems and network optimization, there is no expectation they will be an expert. This role is open to individuals with other backgrounds who have demonstrated excellence in creative problem solving, analysis and a willingness to learn. The systems we own are responsible for delivering the food and packaging needed by restaurant Operators to serve millions of customers every day. You will generate and leverage tools to design our network and accompanying TMS in a way that best meets our business goals.   About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.    Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.   This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2021-10096
City, State Atlanta, GA
Principal Lead, Talent Strategy is a highly skilled individual who leads and manages the critical workforce planning needs of our growing organization. Partnering with key leaders to clearly understand the needs of the organization, they develop strategies in alignment with key business outcomes. This includes scoping and forecasting headcount needs, development and implementation of SLAs, and oversight of recruitment outcomes. Serving Chick-fil-A Supply, and other new Chick-fil-A Inc. related entities, the Principal Lead, Talent Strategy will play an exciting role in building the future of distribution and manufacturing operations talent for Chick-fil-A related entities.   In light of steady, year-over-year sales and volume growth and the continued complexity of our restaurants, Chick-fil-A Supply plays a key role in supporting current and emerging restaurant capacity needs through distribution and manufacturing innovation. Chick-fil-A Supply is in the early stages of development and is a dynamic, fast-paced work environment focused on extending Chick-fil-A’s culture of care to those it serves, as well as to those it employs.
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
25%
Requisition ID
2021-10171
City, State Atlanta, GA
The Sr. Lead Engineer of Development & Construction will direct the planning and execution for all assigned ground-up construction and adaptive-reuse/fit-out projects.  Serving in a key role, the Sr. Lead Engineer will lead all site selection, due diligence, design, entitlements, permitting and construction processes for all Supply Chain related facilities.  This is a significant and challenging role that will support and foster Chick-fil-A Inc. Supply Chain innovation strategy and long-term expansion goals. The Sr. Lead Engineer will report directly to the Principal Program Lead of Facilities & Projects and will collaborate with various senior stakeholders to drive Supply Chain network delivery.  This position is located at the Chick-fil-A Inc. Support Center in Atlanta, GA.   About Chick-fil-A Supply Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care. For more information, visit cfa-supply.com. 
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
40%
Requisition ID
2021-10296
City, State Atlanta, GA
Serve as the center of excellence for Chick-fil-A Supply’s maintenance and facilities management operations.   This includes developing strategies, plans, and standards to meet the business needs, promote operational excellence, drive continuous improvement and innovation, and monitor the performance of Facilities Maintenance providers and vendors.  Role requires an understanding of the business needs and knowledge of leading maintenance and facilities management practices, industry benchmarks and trends.  The ideal candidate for this role is a leader who will work collaboratively with operations, maintenance, and IFM provider teams to develop strategies and solutions to best meet the business needs in a cost-effective, efficient manner while meeting Safety, Quality and Compliance (SQC) requirements.   About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.    Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.   This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
25%
Requisition ID
2021-10308
City, State Atlanta, GA
As a Sr. Lead Data Scientist, you will be responsible for leading technically complex role-specific project work as a part of a larger cross-functional team in support of one or more lines of business.  Sr Lead Data Scientists typically analyze data and develop or apply statistical methods, machine learning models, simulation, algorithms, and infrastructure on projects that are technically complex, requiring a working knowledge of components of machine learning and statistical model development, algorithm design, and compute architecture.  They must be able to quickly develop mastery of new subject-matter across any line of business for which they have responsibility.  Our Sr Lead Data Scientists typically work with wide latitude for action or decisions on outcomes for projects that are typically more complex or cross-functional in nature.  They may represent EA in external conversations and may assist with the selection or oversight of outside vendor partners.  Successful candidates for this role must have strong analytical and research skills, a strong understanding of statistics and statistical modeling, a working understanding of modern machine learning and its mathematical underpinnings, and they must have strong programming skills with SQL, R and/or Python.  They will need to be fast learners with a keen eye for detail, systems thinking, and process design.  They must be team players who work steadfastly to create impactful change.  This is a professional track role.
Job Function
Enterprise Analytics
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2021-9519
City, State Atlanta, GA
As a Lead Data Engineer, you will be responsible for leading significant role-specific project work as a part of a larger cross-functional team in support of one or more lines of business.  Lead Data Engineers typically leverage and implement pre-defined analytics infrastructure on projects of moderate technical complexity, focusing on developing solutions to data modeling and/or analytics technology needs.  They must be able to quickly develop mastery of the needed subject across a specific line of business for which they are responsible.  Our Lead Data Engineers typically work with some latitude for action or decisions on specific projects, solutions, or technical issues.  They may represent EA in internal conversations and may assist with the selection or oversight of outside vendor partners.  Successful candidates for this role must have strong analytical and data modeling skills, a solid understanding of database technology and data use within analytic platforms, and they must have strong programming skills with SQL and/or Python.  We expect Lead Data Engineers to have the capacity for fluency and competency in both the technology language of IT and the analyst language of departmental analysts.  They will need to be fast learners with a keen eye for detail, systems thinking, and process design.  They must be team players who work steadfastly to create impactful change.  This is a professional track role.
Job Function
Enterprise Analytics
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2021-9853

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Connect with us! We’re always looking for talented minds to join our team. Interested in learning more about Chick-fil-A, but don’t see an opening that’s the perfect fit just yet? Connect with us so we can stay in touch. Want to know more about Chick-fil-A? This video is a great place to start! Chick-fil-A, Inc. Work Full of Life