Chick-fil-A Support Center Career Opportunities

  Please review the below information BEFORE expressing interest in the Leadership Development Program:    1. What is LDP?   2.

Notice All applicants are highly encouraged to attend an information session before submitting their application. You can sign up thorugh Calendly here. Familiarity with the Program and our related expectations of...

The New Facilities IT Build Project Lead is responsible for coordinating all IT efforts related to building new distribution and food production facilities. Areas of scope include network infrastructure, enterprise systems, technology assets, and more. Core responsibilities include project planning and coordination, procurement, technology asset implementation, and hand off to our day 2 support system. This role will also support the management of new facility requirements in partnership with our business partners, PMO, and our IT Team Members. Success in this role means new facilities and their technology are delivered timely, within budget, and with a high level of care demonstrated throughout the...

The Lead Technical Product Owner, Regulatory & Compliance – CMMS (Computerized Maintenance Management Systems) role is responsible for testing data flows, issue resolution, configuration and technical support for Chick-fil-A Supply, Bay Center Foods, and Offsite Thawing Pilot.  This person also partners with each area of the Business to define, document, and consult on functional and technical requirements to support daily Operations and enable future growth of each Business. As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.

The Systems Analyst II (Power, Automation & Controls) will be a technical SME tasked with inventory movement and maintenance, data management, statistical analysis of equipment performance, and assisting the operations with systemic moves all within the Distribution Warehouse. The enviornment in which this team member will be working in will be mostly spent in a control room but will be trained in team member responsibilities to assist in all hands-on deck situations. The tasks associated with interfacing with the Warehouse Execution System and Warehouse Control System are mission critical for the day-to-day buisness. Lastly, this individual will be joining the Chick-fil-A Supply LLC. family with the goals of being able to provide a caring, consistent, and...

Every single day our Restaurants serve amazing food and provide an incredible Customer Experience, however things not always go 100% as expected. In those moments that matter, when our Customer's need support you will be there to serve them. This is an incredible opportunity to do significant work by providing extraordinary support in the unique Chick-fil-A way, and our founder Truett Cathy said it best: "In the food business, it only takes one mistake, one rude Team Member or one bad sandwich to lose a customer. Do things right each time, making sure customers get what they expect, and sometimes more." Your role will be to resolve and delight our Customers, to ensure we win their hearts every day. You...

Support Now is an essential sub-department of Field Operations. We provide support to our corporate users and quick-service restaurants by making it easy for our Operators, Team Members, and Staff to get answers, solve problems and identify opportunities.  We measure success by the speed, accuracy, and experience we provide. The services we offer include general business support, IT and operation support, systems and application support, networking support, and many other technologies that are utilized by our Franchisees. We also focus on continuous improvement, strategy and insights to make things better for today and where Chick-fil-A is headed tomorrow. 

This role provides Real Estate subject matter expertise to the Special Projects and Investment Strategy functions of the New Restaurant Real Estate (NRRE) Team. In addition to being personally responsible for real estate of new Delivery Kitchens domestically, this role will also provide leadership of real estate for Chick-fil-A Supply, On Demand, New Ventures, 3rd Party Approvals, and the Build-to-Suit program, nationally. This role will report directly to the Executive Director of New Restaurant Real Estate and serve on the department's leadership team and Core Team for Initiating the Acceleration of New Restaurants Strategic Bet.  

The Sr. Real Estate Representative, New Restaurant Growth, is responsible for the strategic oversight of Chick-fil-A’s real estate deployment strategy within their responsible market territories.   Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community. 

The Sr. Principal Design Lead is a corporate professional position responsible for large scale business critical projects, strategic project planning, leading internal cross-functional and external multi-discipline teams and providing design direction on initiatives that impact Restaurant Development and across the organization. As Chick-fil-A continues to innovate and disrupt the restaurant industry, we are looking to add a new talent to define and drive future solutions for our restaurants, in support of key departmental and company-wide strategic initiatives.  

The Sr. Real Estate Representative, Existing Restaurants is responsible for managing and maximizing the value of Chick-fil-A's real estate portfolio in their regional market/territory.   Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

As part of the Corporate Legal team, this Sr. Counsel position is a full-time role designed to provide practical, solutions-based legal advice and strategic direction for a wide variety of regulatory compliance matters that impact Restaurant operations and Chick-fil-A brand extensions.   The position requires independent decision-making and autonomy across complex and expanding subject areas, with a particular focus on sustainability, menu, labeling & nutrition, consumer product safety, and workplace safety & health.  

The Sr. Counsel, Privacy (International) position delivers an opportunity to join a dynamic, pioneering, and collaborative global privacy legal team committed to propelling Chick-fil-A's innovative business strategies through solutions-oriented strategic legal advice. The Sr. Counsel, Privacy (International) role is responsible for providing legal advice on privacy, data security, and other data protection issues to Chick-fil-A's international teams in the U.S., UK, EU, and Asia and will work to ensure Chick-fil-A's regulatory compliance through its global privacy program. This is an in-person role, reporting to Chick-fil-A's Privacy Officer.  

The Consultant, Restaurant Food Safety & TM Health provides specialty consulting services to Operations Leads, Chick-fil-A Franchisees and various other CFA Support Center groups. This consulting service includes providing expertise in all areas related to food safety and the health of restaurant Team Members. This also includes serving Operations Leads and Operators to ensure that regulatory requirements are met in the various local, state and national jurisdictions.   Our Flexible Future model offers a healthy mix of working in person and virtually,...

Chick-fil-A is looking for a Principal Engineering Manager to revolutionize the Customer Technology Solutions (CTS) commerce product portfolio. In this role, you will collaborate with over 30 agile product teams to ensure seamless operational data management and gain invaluable insights into business performance. By utilizing advanced analytics and machine learning to enhance efficiency and responsiveness, you'll help drive the adoption of cutting-edge solutions across multiple Customer Technology ecosystems.   By leading the charge of data-centric design principles, operational...

The Principal Design Lead (Reinvestment & Custom Project Solutions) will direct and oversee the design, architecture, and engineering project management for Strategic Reinvestment (Remodels, Scrape & Rebuilds, Relocations) and Custom Projects Solutions projects in multiple regions.   This role will partner with Strategic Reinvestment and Custom Project Solutions leadership teams in developing design strategies for both programs. This role will also partner with Asset Management and Operations leadership teams as well as our...

The Principal Design Lead for Restaurant Design Templates & Standards is a pivotal member of the Design Integration team, overseeing the refinement and upkeep of both New and Existing Restaurant design templates and standards. This role involves providing comprehensive training to stakeholders in Restaurant Development, specifically addressing new or revised design initiatives that impact our templates and standards. The focus is on actively gathering feedback from end users, integrating updates from change management, and ensuring that our building designs consistently meet or surpass industry standards. This role assumes responsibility for guiding both internal and external partners, fostering the ongoing development and...

Support Now is an essential sub-department of Field Operations. We provide support to our corporate users and quick-service restaurants by making it easy for our Operators, Team Members, and Staff to get answers, solve problems and identify opportunities.  We measure success by the speed, accuracy, and experience we provide. The services we offer include general business support, IT and operation support, systems and application support, networking support, and many other technologies that are utilized by our Franchisees. We also focus on continuous improvement, strategy and insights to make things better for today and where Chick-fil-A is headed tomorrow.   The Application Support & Problem Management...

The Principal Development Lead, Nontraditional Restaurants is responsible for leading and representing the work to support existing Nontraditional Restaurants, a body of work that is growing in volume and complexity. In additional to driving contractual brand requirements and Development & Construction expectations with Licensing Food Service Partners (LFSP), the role works to implement (LFSP) reinvestment obligations, to include brand/capacity reinvestments and roll-outs of equipment and technology to ensure Partner brand standards are met for food safety, food quality, capacity, brand image standards, and overall customer experience.

The Principal Construction Lead is responsible for leading the construction process for all new Chick-fil-A Restaurants within a region. This will include both Free Standing and In-Line Restaurants. The person in this role works closely with Real Estate, Development, Franchisee Selection, Restaurant Launch Support, and Operations as well as many outside professionals and vendors.   Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering...