Chick-fil-A Support Center Career Opportunities

As a member of Entity Technology Solutions within Digital Technology and Transformation (DTT), this role leads the design, build and support of financial systems to enable Chick-fil-A's emerging business lines. This role provides technical expertise and thought leadership as it partners closely with Financial Services stakeholders supporting Chick-fil-A Supply, Bay Center Foods, and Chick-fil-A International. In addition, this role partners with other product owners within DTT and other departments to ensure alignment across all system applications and business outcomes.   Our...

As a member of Entity Technology Solutions within DTT, this role leads the design, build and support of talent and HR systems to enable Chick-fil-A's emerging business lines. This role provides technical expertise and thought leadership as it partners closely with Talent, Learning and Development, HR and Payroll stakeholders supporting Chick-fil-A Supply, Bay Center Foods, and Chick-fil-A International. This role partners with other Technical Product Owners within DTT to ensure alignment across all system applications and business outcomes.   Our Flexible Future model offers a...

As a Lead Systems Analyst, you’ll help transform Chick-fil-A’s Restaurant Labor Technology by leveraging your analytical, problem solving, and documentation expertise. As our business grows and Restaurant labor needs increases in complexity, new processes, and systems to support this growth are required to scale and thrive. In this role, you will partner with our Engineering Leads, Restaurant Financial Services, Identity Management, and Payroll teams to implement solutions that enable a growing digital ecosystem including but not limited to a suite of APIs and services to manage Team Member, Schedule, Payroll, and Timekeeping data. As part of a growing cross functional team, you will also help...

The Digital Commerce team aims to create the Customer’s favorite way to order through a fast and frictionless digital commerce experience. Underneath, the Order Fulfillment sub-team focuses on powering the experience from the time the Customer places a digital order until they receive it. The role of Project Lead, Digital Order Fulfillment is responsible for moments of a Customer’s fulfillment experience like order status updates, which applies across both Pickup and Delivery in our owned and non-owned channels. Chick-fil-A is seeking a digital product and process-minded individual who is a...

The Digital Commerce team aims to create the Customer’s favorite way to order through a fast and frictionless digital commerce experience. Underneath, the Order Creation sub-team focuses on enhancing the digital experience from the moment a Customer expresses interest in ordering until their purchase is completed. The role of Product Lead for Digital Order Creation is responsible for optimizing the cart-building and checkout processes to ensure a seamless and efficient experience for our Customers. The role will steward aspects of the Customer ordering experience such as payment, cart mechanics and navigation, menu item customization, Diet and Nutrition features, and is accountable for ensuring all...

Chick-fil-A is committed to providing remarkable customer experiences, and delivery offers a unique and convenient way to achieve this goal. With the rapid advancement of digital technology, delivery has become a significant part of Chick-fil-A’s business and continued growth is expected. By building a comprehensive delivery portfolio that includes both branded In-House delivery services and partnerships with Third-Party Delivery Service Providers (DSPs), Chick-fil-A is positioned to offer a uniquely superior service when compared to the marketplace.   Chick-fil-A is seeking...

Chick-fil-A’s Shared Platforms team has developed a growing set of industry-leading applications (web, mobile, chat, voice) organized under several product portfolios. These applications streamline the Restaurant support experience, as well as provide the backbone for communications and real-time Restaurant performance tools for Operators and Team Members. Each product in a portfolio is nurtured and supported by an independent team of engineers specializing in a variety of frontend and backend technology stacks.   As an engineering leader of one of these DevSecOps teams, you...

The Procure-to-Pay Operations team within Financial Services is responsible for ensuring that all transaction-based financial services associated with Purchase Order writing, Accounts Payable (invoice processing & payment facilitation), and Cash Reconciliation for Chick-fil-A, Inc., Chick-fil-A subsidiaries, and affiliated entities are processed timely, accurately, and in accordance with all applicable policies, compliance requirements & service level agreements. Each Project Lead will have co-ownership of a Capability Pod within Procure-to-Pay Operations with responsibilities including procedural oversight and escalation of transaction-based activities performed by staff or third parties,...

In the Chick-fil-A Lead Software Engineer role you’ll serve as a team leader, problem solver, mentor, and expert software engineer. We need you to apply the technical experience you have gained in software development to the design, development, and delivery of highly engineered, complex technical products, serving to both oversee your team and contribute as a member. You will not be responsible for HR management of your team, though - you’ll rather be able to focus on the technical aspects of your team’s growth and delivery.   You will be responsible for...

As a Lead Data Scientist on the Restaurant Pricing and Performance Insights team, you will serve a split role between two sub-teams: Restaurant Pricing and Restaurant Performance Insights. We are looking for an individual with strong analytical and research skills, a strong understanding of statistics and statistical modeling, a basic understanding of modern machine learning and its mathematical underpinnings, and strong programming skills in SQL, R and/or Python. We are seeking a quick learner who is passionate about using analytics to derive clear, actionable insights from large datasets. This individual should be comfortable and competent working with partners to understand business problems, working...

As a member of the Treasury/Corporate Cash Management team, this role will participate in supporting cash management functions at both a corporate, restaurant and international level. In this role we are looking for someone with analytical skills, who can independently problem solve and continually seeks process improvement. Previous banking/Treasury experience instrumental in meeting expectations of this role.     Our Flexible Future model offers a healthy mix...

Do you love Android and Kotlin? Do you obsess over great customer experiences?  Are you passionate about building great Android applications using the latest approaches with Kotlin, Compose and Coroutines?    Chick-fil-A is looking for a Senior Android Software Engineer to join the Customer Technology Team to help build the Chick-fil-A Android App that our Guests will use every...

This senior software engineer role is focused on backend development for the Mobile App DevOps team.   The team is responsible for multiple products including: - CFA Supply App – Android/IOS/Ipad app the puts supply chain in the hands of restaurant Operators and enables amazing customer support - RoutCFA App – Android app using by drivers and transportation managers.  This is a critical app that guides drivers...

Restaurant Accounting is one of five teams withing Restaurant Financial Services. Restaurant Accounting consists of two key functional areas: Regional Accounting Support and Accounting Strategy. Within these areas, we provide accounting support and strategy for: Chick-fil-A domestically franchised and company owned restaurants, STC Brands, Beyond the Restaurant, Operations Accounting, International restaurants, and our Restaurant Fee Calculation and Profit/Loss Reporting system. We take pride in providing "Second Mile" service to our customers which consists of Operators, STC Brands Executive General Managers, Team Members, Support Center Staff, and 3rd party vendors.  

The Sr Business Analyst will work as part of the Business Process team and is responsible for designing, documenting, and implementing business processes in the Master Data Management (MDM) space across the network of Chick-fil-A internal distribution centers to ensure that they meet the needs of the business and operate effectively.  This candidate is responsible for understanding business needs and working with business owners and the IT group to define technical requirements to support those needs.  Over the next several years, this role is expected to grow designing, implementing, and evaluating business processes across multiple distribution centers distributing ~$3B/yr. worth of product to Restaurants. This candidate...

In the role of Sr. Software Engineer - Backend, you will have the opportunity to directly impact the digital user experience for millions of Chick-fil-A customers. You will work on a team that strives to provide a positive and friction-free digital ordering experience for customers each day. You will have the opportunity to make key contributions to the design and implementation of systems that support digital sales.   Our teams work in an agile environment as we foster collaboration and provide a good mix of working with new technologies and supporting existing systems. It is a fast-paced environment, and there is no shortage of exciting things to work on.  

Chick-fil-A Supply is hiring a Transportation Network Planning Analyst to support our growing network. This person will have a leading role in the design and implementation of Chick-fil-A’s North American store delivery network. Using the Blue Yonder Transportation Management System suite of tools, this role will establish a dynamic route optimization model that, in the years ahead, can drive insight across our network, identify efficient resource allocation, and help craft the future of transportation and delivery for a thirty-billion dollar company.   As the CFA...

The Subsidiary Staff Communications team serves Chick-fil-A’s subsidiaries, Chick-fil-A Supply and Bay Center Foods, by executing effective, compelling internal communications that build culture, drive change and support business goals. This individual will support the team’s vision of creating clarity and alignment by inspiring, educating and equipping internal audiences.   Specifically, this individual will focus on supporting a set of business leaders within Chick-fil-A Supply and Bay Center Foods to create and execute communications strategies and tactics in...

Chick-fil-A's Content and Channels team supports a suite of enterprise communications solutions, including a multi-audience data aggregation engine, the corporate intranet, and video and podcast management SaaS platforms. This role is responsible for the technology solutions that enable Corporate Communications to successfully execute their role in the business. As an engineer on this team, you will invest your time and craft in building and integrating the services, tools and custom software to make it simpler to serve timely, relevant and personalized information to Operators, Team Members and Staff.

Welcome to the Cybersecurity Incident Response & Operations team (CSIRT) at Chick-fil-A. We are a dedicated group focused on identifying and responding to cyber threats against our organization. As a Cybersecurity Analyst III, you will apply your technical experience to help your peers on the Cybersecurity team identify and build improvements to incident response and security operations, automated workflows, and detection controls. You will respond to threats that have been identified by our partners or internal detection controls. Through your experience responding to cyber threats, you will help identify ways to improve the security posture of Chick-fil-A.