Chick-fil-A Support Center Career Opportunities

The Senior Employee Relations Consultant is responsible for conducting civility recommendations and assigned projects under the guidance of the Talent Relations Director and providing recommendations to leadership. This person will also be involved in research and reporting as needed, aiding in compliance matters, and aiding in the consistent administration and training on employment law matters.   This position is based out of the Chick-fil-A Support Center Office in Atlanta, GA. Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key...

The Chick-fil-A Support Center is launching a new project-based role that is part of the Team Member Experience Team within Marketing department. This Project Full-time role is a TEMPORARY, full-time position up to a maximum of 36 months.   Chick-fil-A, Inc., in its desire to be the world’s most caring company, supports independent Owner/Operators in navigating the talent landscape, and supports Operators in their efforts to be Frontline’s Favorite Place to Work in their local communities. To achieve this, Team Member Experience...

As a Senior Lead Data Engineer, you will be responsible for leading complex project work as a part of a larger cross-functional team in support of Supply Chain.  Sr. Lead Data Engineers typically design, implement, maintain, and optimize necessary analytics infrastructure on technically complex projects, focusing on developing solutions to data modeling and/or analytics technology needs.  You must have a general understanding of Supply Chain operations and be able to quickly develop mastery of the needed subject area across Supply Chain.    Our Senior Lead Data...

This role supports FP&A by monitoring and communicating the story behind Chick-fil-A's corporate financial health and metrics. Primary responsibilities include creating dashboards and visuals to share complex financial information  in an engaging, simple and easy-to-understand way with audiences like Chick-fil-A's Financial Strategy Team, CFO, Executive Committee, and Board of Directors.   This individual will have a strong understanding of Chick-fil-A's position within the QSR industry, restaurant sales performance over time, our Operator Agreement, and how Chick-fil-A, Inc. earns revenue. The ideal candidate will...

Chick-fil-A is looking for a Senior Lead Cybersecurity Engineer to safeguard our vertical business lines and international restaurants (entities).   In this role you'll design and implement cutting-edge security solutions, collaborating with talented teams to protect our systems from evolving cyber threats. This role offers the opportunity to shape cybersecurity strategies, solve complex challenges, and make a real impact on a global scale. If you're a passionate cybersecurity professional who thrives in a fast-paced, innovative environment, we encourage you to apply and...

The Subsidiary Staff Communications team serves Chick-fil-A’s subsidiaries, Chick-fil-A Supply and Bay Center Foods, by executing effective, compelling internal communications that build culture, drive change and support business goals. This individual will support the team’s vision of creating clarity and alignment by inspiring, educating and equipping internal audiences.   Specifically, this individual will focus on consulting and collaborating with a set of business leaders within Chick-fil-A Supply to create and execute communications strategies, tactics and events...

This position will serve as a member of Entity Technical Solutions International (ETSI) team within the Digital Transformation and Technology (DTT) department. This position is responsible for ensuring the successful design, implementation, and on-going support of complex international technology portfolios spanning various functional business areas within the Chick-fil-A enterprise including, but not limited to Operator Technology, Customer Technology, Staff Technology, and Shared Services. This position will also be responsible for navigating new complex business entity structures, varying international regulations, and global infrastructure needs specifically for Canada and Puerto Rico. This role will...

In the Chick-fil-A Senior Lead Software Engineer role you’ll serve as a problem solver, influencer, mentor, architect, and expert software engineer. We need you to apply the technical experience you have gained in software development and infrastructure management to the design, development, and delivery of highly engineered, complex technical products. You will both collaborate through partnerships and contribute as a member but will not be responsible for HR management duties. Instead, you’ll be able to focus on the technical aspects of delivering exceptional capabilities with a primary focus on geospatial solutions.  

This role within the Digital Transformation and Technology department is a member of the Restaurant Development Agile Team and is responsible for products related to Restaurant Development Technology Solutions. These agile teams deliver a suite of APIs and multiple user-facing applications that establish the foundation of technology for Chick-fil-A's Restaurant Development teams. This role will be focused on delivering maximum value to the organization through these products and will be collaborating with Software Engineers, Systems Analysts, Business Analysts, and Scrum Masters. This role requires a high level of autonomy and influence as it partners with others on the Agile team.

Lead Software Engineer, Front-End, Operator Technology Solutions Operator Technology Solutions exists to help Chick-fil-A Operators scale their business as part of the world's most caring company. As an engineer on this team, you will invest your time and craft in building and integrating the services, tools and custom software to make it simpler for operators and team members to succeed in caring for their customers and building the Chick-fil-A brand.   As a Lead Software Engineer, you will be a...

Interested in building an internet-scale commerce platform that will support tens of billions in annual sales while helping propel Chick-fil-A to be a global brand? We are looking for an experienced software engineer who enjoys solving a wide range of cross-cutting technology challenges and building platforms that can sustain tremendous growth from our business. In this role you’ll serve as a leader, problem solver, mentor, and expert software engineer. We need you to apply the technical experience you have gained to the design, development, and delivery of a highly engineered and capable container management platform to run our revenue and other critical APIs.

As a Data Project Lead within Enterprise Item Lifecycle Management (EILM), you will be responsible for leadinghighly complex data and analytics strategic project workstreams as a part of larger cross-functional EILM initiatives. You will be working primarily with the EILM Lead to lead teams of Staff from several business units, Digital Transformation & Technology (DTT), Enterprise Data & Analytics (ED&A), contingent workers, and 3rd party vendors on transformation journeys to deliver the most value out of EILM for the enterprise. In addition, you will partner with the EILM Governance Board and Product Working...

As Chick-fil-A Supply and Bay Center Foods continue to scale, we must think strategically about our current capabilities and long-term goals to determine the best talent strategy to meet our growing business needs. The Lead Advisor supports the day-to-day operations of the talent team by administering and ensuring compliance across occupational and...

This role is responsible for leading the quality engineering automation team for the supply chain vertical business lines.  The team automates testing within Chick-fil-A Supply, Bay Center Foods, and upstream pilots. This leadership role is responsible for taking an API centric approach to automate tests of critical business processes across multiple systems related to: - SIT for launch new distribution centers - Regression testing of our integration platform - Regression testing of major SaaS platforms when being upgraded or...

As the industry leader in overall customer satisfaction, Chick-fil-A thrives on pioneering what’s next. We’re looking for a seasoned professional to guide our technological vision for the Point-of-Sale forward. The role of Lead Android Software Engineer on our Point Of Sale (POS) product is not just about being an expert in Android software development but shaping a crucial experience for team members to create millions of moments of caring for our guests every day.   Collaborating with Product Owners, Designers, Analysts, and Enterprise Architects,...

The Restaurant Financial Systems team provides Operators and those who serve them with tools, reports and systems that equip them for profitable growth. We do this by building robust data infrastructure, maximizing the effectiveness of our systems portfolio, and offering those we serve with relevant and timely insights about their businesses.   Lead Insights Analysts are responsible for sustaining a high degree of technical and analytical competence and project leadership as they partner with...

Chick-fil-A’s In-House Agency (IHA) is growing rapidly, in its 5th year as an established department, producing thousands of assets across all channels. The In-house agency streamlines and optimizes the creative and production processes, providing better, faster, cheaper and consistent creative assets to Operators and staff stakeholders. This individual will manage two field facing software systems leveraged by over 3,000 Chick-fil-A Restaurants. First, The Studio, which is the Restaurant facing portion of our Digital Asset Management system and contains thousands of approved marketing assets and customizable templates. Next, management of our Social Media Publisher (SMP) tool which is utilized by...

The Employee Relations Consultant is responsible for conducting civility recommendations under the guidance of the Talent Relations Director and providing recommendations to leadership. This person will also be involved in research and reporting as needed, aiding in compliance matters, and aiding in the consistent administration and training on employment law matters.   Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

The Lead Business Analyst will work as part of the Business Process team and is responsible for designing, documenting, and implementing business processes across the network of Chick-fil-A internal distribution centers to ensure that they meet the needs of the business and operate effectively. This individual is responsible for understanding business needs and working with business owners and the IT group to define technical requirements to support those needs. Over the next several years, this role is expected to grow designing, implementing, and evaluating business processes across multiple distribution centers distributing ~$3B/yr. worth of product to Restaurants. This candidate will have the...

In the Chick-fil-A Lead Software Engineer role you’ll serve as a team leader, problem solver, mentor, and expert software engineer. We need you to apply the technical experience you have gained in software development to the design, development, and delivery of highly engineered, complex technical products, serving to both oversee your team and contribute as a member. You will not be responsible for HR management of your team, though –you’ll rather be able to focus on the technical aspects of your team’s growth and delivery. The products for which you will lead the engineering effort are part of the Financial Services domain, specifically supporting tax services. You will be...