Chick-fil-A Support Center Career Opportunities

Additional Position Details Leadership Development Program Webpage Our interview process typically takes 90-120 days, and program start dates are on average 4-6 months after the interview process begins.   Job...

The Lead Technical Product Owner, Regulatory & Compliance – CMMS (Computerized Maintenance Management Systems) role is responsible for testing data flows, issue resolution, configuration and technical support for Chick-fil-A Supply, Bay Center Foods, and Offsite Thawing Pilot.  This person also partners with each area of the Business to define, document, and consult on functional and technical requirements to support daily Operations and enable future growth of each Business. As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.

The Senior Principal Team Leader, Membership Program, will lead the strategic vision, execution, and ongoing evolution of Chick-fil-A One. This leader will develop and champion a Membership program strategy that is both deeply connected to broader Chick-fil-A initiatives and meaningfully contributes to overall company objectives with an emphasis on driving Member visit frequency and strengthening Customer relationships.   This role requires a deep understanding of Customer needs and the ability to translate those insights into practical tools and uniquely Chick-fil-A offerings...

The mission of the Identity and Access team is to enable the digital workforce of the Chick-fil-A enterprise to have the right access to the right digital resources at the right time. We are a fast-paced team that partners with multiple teams across the enterprise to enable business outcomes.   The Identity and Access team is responsible for the day-to-day identity operations to enable the digital workforce of Chick-fil-A, US and International. Key focus areas of the team include Identity Lifecycle Management, Access Control, Authentication and Authorization, Identity Governance...

Chick-fil-A, Inc. has a stated intent to expand business interests in Canada, Puerto Rico and to the EMEA and APAC regions. As a result, Chick- fil-A is seeking a highly experienced Principal Engineering Delivery Lead to apply the technical experience you have gained in software development to the design, development, and delivery of highly engineered, complex technical products, serving to both oversee external partner teams and internal engineering stakeholders.   The role will report to the Director for International Technology in Entity Technology Solutions, serve on the ETSI...

As Customer demands for convenience have grown, so have Chick-fil-A's investments in digital ordering. A significant portion of Chick-fil-A's sales are driven by on-demand delivery via Chick-fil-A Delivery and third-party delivery partnerships. Chick-fil-A partners nationally with select Third Party Partners to provide Customers with the ability to order food on-demand for delivery.   As Chick-fil-A looks to maximize ownership & differentiate in the delivery marketplace, we are seeking an experienced professional to lead Chick-fil-A's relationship with one of our third-party...

Within the International Operating Model, the Atlanta-based restaurant design “Hub” defines our global design standards, guidelines and operational principles, then partners with each in-country “Division” on local application and execution.   For the Hub to effectively support the growing number of Divisions, including Canada, Puerto Rico, United Kingdom, and Singapore, clear process documentation, knowledge sharing and change management are essential. The ideal candidate will champion the foundational workflows needed to achieve this goal.

The Test & Rollouts Principal Program Lead’s primary responsibility is to lead, influence, consult, and direct various highly complex, time sensitive and business critical restaurant equipment programs and initiatives. Specifically, this role is designed to keep focus and momentum on business-critical strategic projects that affect all Operators and the overall organization. Additionally, they will partner with T&R Leadership team on developing strategic priorities and a multi-year team plan. Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the...

This person will serve as part of the Menu Strategy team within Restaurant Experience, partnering with key stakeholders and industry partners to develop strategies for the menu that support the overall Chick-fil-A Core Strategy. This professional role requires a self-driven, innovative, collaborative and strategic person. This individual must be an exceptional communicator with the ability to influence across multiple levels of the organization. Additionally, he or she must be able to lead and manage projects with excellence. This person must have strong leadership, a high capacity to influence others, and project management capabilities to drive day-to-day projects and process optimization.

This Restaurant Development position is responsible for developing comprehensive, location-based market build-out plans that drive strategic and tactical growth priorities across the country for Chick-fil-A. This real estate strategy role includes working in close collaboration with partners across the business to influence and drive the most effective strategic location solutions (new site selection and existing restaurant asset strategy) that will best support our Owner/Operators and the communities they serve. This position requires ownership and communication of comprehensive local, regional, and national strategic site selection plans, enabling Chick-fil-A to make the best decisions possible for...

Chick-fil-A is seeking a Menu Sr. Project Lead to support and lead menu, team member simplification and equipment projects from initialization through launch. This individual must be a skilled communicator, display cross functional influence and leadership skills, and excel at project and process management. Projects will consist of new product development, menu simplification, new equipment, ingredients and procedural modifications to existing products.   The Sr. Project Lead will support the Category Leaders on complex projects and lead individual projects with guidance from...

Supply Continuity Stewardship is about managing costs and risks to be faithful stewards over our area of responsibility. Supply Continuity Stewardship activities support CFA and our sourcing leads via commodity analysis & hedging activities. Further, we lead the capacity & contingency planning (CapCon) practice to support future growth and measure supply chain health. We also create informational advantages for negotiations and pricing through our Expected Cost Tool (ECT), negotiation support, sustainability, new risk identification and mitigation strategies, and diverse supplier development.  

In the Chick-fil-A DevOps and Solutions Engineer Lead, Geospatial role you’ll serve as a problem solver, influencer, mentor, architect, and expert software engineer. We need you to apply the technical experience you have gained in software development and infrastructure management to the design, development, and delivery of highly engineered, complex technical products. You will both collaborate through partnerships and contribute as a member but will not be responsible for HR management duties. Instead, you’ll be able to focus on the technical aspects of delivering exceptional capabilities with a primary focus on geospatial solutions.

The Sr. Brand Identity Design Lead specializes in guiding the stewardship of the brand, setting and maintaining visual guidelines across the organization. The Design Lead manages and executes major visual identity projects that are essential to the ongoing commitment to maintain authenticity, leverage scare, create quality and consistency across all touchpoints. The Design Lead manages multiple projects, processes and problems that are difficult or complex; analyzes problems and determines solutions and makes recommendations to senior decision makers. The Design Lead is a subject matter expert who knows...

As part of the Customer & Market Insights team at Chick-fil-A, it is our role to power Customer-informed decisions by providing meaningful insights that fuel innovation around service, product development, messaging, and experience. The role of Senior Lead Insights Analyst for Customer & Market Insights is integral in helping link Customer behavior to business results in order to inform marketing decisions. This role is responsible for providing analytics that guide intentional growth for Chick-fil-A’s order fulfillment channels with a focus on owned and third party delivery. We are looking for someone with a passion for using analytic tools and techniques to...

  As a leader in the quick service industry, Chick-fil-A strives to be best-in-class in poultry as well. This role is responsible for managing the incoming Safety and Quality for chicken.    The person in this role will be responsible for understanding the poultry industry – from the farm through processing – and will partner with Chick-fil-A’s suppliers to proactively address issues and solve challenges.   The role will look at supply quality and safety holistically and partner with suppliers to provide solutions to meet Chick-fil-A’s growth needs and product quality and safety standards. With this in mind, the core responsibility of...

We are seeking a Senior Lead Software Engineer to drive the custom development of software solutions within our Microsoft platform. This role requires a strong blend of technical expertise, leadership, and strategic influence to shape our approach to Microsoft development technologies such as Power Platform, CoPilot Studio, CoPilot Agents, etc.   Technical Leadership & Development - Subject Matter Expert for Microsoft Power Platform and development focused CoPilot tools such as...

The Culinary & Commercialization team is responsible for cultivating remarkable food that drives Customer trust and brand value and can be executed with excellence by Team Members. This includes the development of craveable new menu items, the improvement of existing menu items to increase relevance and protect quality and developing menu process simplifications to improve the Team Member experience. The Sr. Project Lead of Culinary Commercialization will work to equip Operators and Team Members with processes and tools to enable menu growth, consistently meet Customer expectations, and execute with...

In the last several years, Chick-fil-A has established its digital products as some of the premier customer experiences in the industry. The Chick-fil-A apps have soared to the top of their respective app stores several times throughout their history and have experienced exceptional growth of sales and usage along the way. As digital continues to be a larger and larger portion of overall Chick-fil-A transactions, we are constantly aiming to add capabilities to improve the customer experience while simultaneously maturing our tools and improving our security posture. The emergence of dedicated platform teams and an architecture built around core services has enabled our engineers to build targeted...

Chick-fil-A is looking for a Senior Technical Program Lead to drive the portfolio for Restaurant Financial Systems within our International Technology team.   We are seeking an experienced and innovative leader to oversee the development, deployment, and enhancement of financial and reporting systems that support international restaurant operations. This role will drive the integration of financial tools with other restaurant technology systems, ensuring alignment with business needs and regulatory requirements across diverse global markets.