Chick-fil-A Support Center Career Opportunities

Overview Additional Position Details Leadership Development Program...

The Lead Technical Product Owner, Regulatory & Compliance – CMMS (Computerized Maintenance Management Systems) role is responsible for testing data flows, issue resolution, configuration and technical support for Chick-fil-A Supply, Bay Center Foods, and Offsite Thawing Pilot.  This person also partners with each area of the Business to define, document, and consult on functional and technical requirements to support daily Operations and enable future growth of each Business. As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.

The Sr. Real Estate Representative, Existing Restaurants is responsible for managing and maximizing the value of Chick-fil-A's real estate portfolio in their regional market/territory.   Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Chick-fil-A, Inc. has a stated intent to expand business interests in Canada, Puerto Rico and to the EMEA and APAC regions. As a result, Chick- fil-A is seeking a highly experienced Principal Engineering Delivery Lead to apply the technical experience you have gained in software development to the design, development, and delivery of highly engineered, complex technical products, serving to both oversee external partner teams and internal engineering stakeholders.   The role will report to the Director for International Technology in Entity Technology Solutions, serve on the ETSI...

This person will serve as part of the Menu Strategy team within Restaurant Experience, partnering with key stakeholders and industry partners to develop strategies for the menu that support the overall Chick-fil-A Core Strategy. This professional role requires a self-driven, innovative, collaborative and strategic person. This individual must be an exceptional communicator with the ability to influence across multiple levels of the organization. Additionally, he or she must be able to lead and manage projects with excellence. This person must have strong leadership, a high capacity to influence others, and project management capabilities to drive day-to-day projects and process optimization.

The Hospitality & Service Experience (HSE) Team purpose is to grow occasions to care by nourishing Customers with easy and enriching experiences that are unique to CFA. Hospitality and Service Experience is a differentiator for Chick-fil-A in a cluttered industry that is growing with direct and indirect competition, of which Chick-fil-A is experiencing some for the first time. Additional internal and external complexities present new challenges to current hospitality and service models – increase in sales channels, shifts in Team Member behavior norms/desires, increase complexity of team member role, competitor imitation, digital customer expectations and unknown customer of the...

As a Digital Business Product Owner (Product Manager) for Field Insights and Technology, you will be a critical bridge between our field operations business stakeholders and our Digital Transformation & Technology (DTT) product delivery teams.   In this role, you will partner with a Technical Product Owner to manage a medium-sized collection of existing or new enterprise/ custom technology products affecting multiple departments. You will be responsible for collaborating to...

Chick-fil-A, Inc. is dedicated to expanding its business through innovative endeavors both domestically and globally. This technology-dependent approach supports diverse business requirements and operational environments inherent in global expansion and vertical integration.   We are searching for a skilled and motivated engineer to lead Cloud Operations and Site Reliability Engineering (SRE) for our international Restaurants and to provide support to other entities. You will be responsible for the availability, performance, security, and cost-efficiency of cloud infrastructure...

The Workday Talent Sr. Architect, known internally as Sr. Product Lead, owns the CFA enterprise-wide technology strategy, architecture, & delivery for the Talent Product (e.g. Careers, Performance Management, Succession Planning, Org Design & Talent/Resource Agility).   The Product Lead serves as primary Workday technology partner & advisor to Talent Consulting and Org & Talent Readiness teams across multiple entities including Chick-fil-A Corporate, Vertical Business Lines (Chick-fil-A Supply, Bay Center Foods), Launch Support and future...

We are seeking a highly motivated and detail-oriented Process Engineer to join our Data Architecture and Master Data Management (MDM) team. In this role, you will be responsible for analyzing, documenting, and optimizing the flow of data within our organization, ensuring it accurately reflects and supports our physical processes and systems. You will play a key role in designing and implementing improvements to our data lifecycle management and integration between operational processes and analytics. Additionally, you’ll leverage Industrial Engineering, Process Engineering, and Systems Engineering methodologies to design and optimize business process, and how it integrates with data.

The Lead Technical Product Owner is responsible for data flows, integrations, configuration and technical support for Chick-fil-A Supply, Bay Center Foods, and future pilot programs. This person is responsible for partnering with each business to define, document and consult on functional and technical requirements to support daily operations and enable future growth of each business.   A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply is a food production and distribution service network focused entirely on serving the unique needs and growing volume of...

Imagine a role where your Lean Six Sigma expertise directly impacts the success of Chick-fil-A Operators, empowering them to deliver exceptional experiences to guests every day. As the Continuous Improvement Project Lead at Support Now, you'll not only drive process improvements but also champion the Chick-fil-A culture and foster a team environment dedicated to continuous learning and growth. If you are passionate about people, process, and purpose, this is the perfect opportunity for you.   The Continuous Improvement (CI) Project Lead is a pivotal role within the Support Now...

This position will serve as a member of Entity Technical Solutions International (ETSI) team within the Digital Transformation and Technology (DTT) department. This position is responsible for ensuring the successful design, implementation, and on-going support of complex international technology portfolios spanning various functional business areas within the Chick-fil-A enterprise including, but not limited to Operator Technology, Customer Technology, Staff Technology, and Shared Services. This position will also be responsible for navigating new complex business entity structures, varying international regulations, and global infrastructure needs specifically for Canada and Puerto Rico. This role will...

Lead Software Engineer, React Native   Ensuring our supply chain effectively meets the demands of our restaurants is key to enabling Chick-fil-A's continued growth. We are looking for a Lead Software Engineer to help us build and scale a mobile application that directly supports restaurant operations. This is a high-impact role for someone who is passionate about mobile technology, loves shipping great products, and is eager to mentor and lead a team of engineers.  

The Chick-fil-A Tax Department is responsible for tax compliance, technology, special projects, research, and audit defense functions for independently owned franchised restaurants and corporate activities. We exist to provide tax planning, regulatory reporting and consulting to stakeholders, governments, external auditors, and business leaders. As we grow in complexity and global...

The Restaurant Cash Management Team facilitates and provides accounting support for end-to-end Restaurant payment processes and cash management insights. This is a professional level role responsible for leading and managing initiatives that support the Restaurant Cash Management team’s core functions, including systems, integrations, and related processes. Individual will oversee the product management lifecycle of one or more systems leveraged by the Restaurant Cash Management team that enable cash management, payment, and reconciliation support for Chick-fil-A Operators and their teams. This role serves as a subject matter expert for assigned systems, ensuring they meet evolving business needs...

This role exists to support the Family Enterprise. The role combines expertise in tax strategy, compliance, and reporting, that often requires an understanding of complex family structures, trusts, and wealth management. A successful candidate must be comfortable giving advice to both Owners and Senior Leader Leadership. This is a professional role, and the individual must possess a servant’s heart.   Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and...

The primary purpose of this role is to set strategy for and manage the design, implementation, system administration and maintenance of technology for the Legal Department.  As a member of the Legal Operations team, the Project Lead will design and implement a best-in-class ecosystem of technology to drive greater efficiency, as well as deliver more robust analytics to drive better decision-making across each practice area of the Legal Department.  This role involves developing trusted partnerships with legal staff and Chick-fil-A IT staff and deliver on common goals as well having the ability to clearly articulate and present technical information to a broad/diverse audience.

As a Lead Business Analyst, you will join a team responsible for supporting technology for Chick-fil-A’s Staff Technology. As our business grows in sales and complexity, new processes and systems to support this growth are required to scale and thrive. In this role, you will serve as a liaison between DTT and Organizational Planning, providing technical and functional solutions to support Chick-fil-A’s growth. You will partner with Organizational Planning, Financial Planning and Talent Planning to implement technology to support our annual planning process and supporting processes.  

A Technical Program Lead in the Digital Transformation and Technology department acts as the “bridge” between business challenges and technology solutions. They work with functional partners to understand how data-driven changes to process, products, services, software, and hardware can improve efficiencies and add value to our Consumer technology product portfolio.   In this role, the Technical Program Lead will be responsible for creating technology solutions that ensure our Consumer digital ordering, membership, brand engagement, and customer relationship management...