Chick-fil-A Support Center Career Opportunities

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The Principal Team Leader – Communications and Strategic Projects will be responsible for developing the strategy and direction for all Restaurant Development communications and necessary project support functions needed to support the lifecycle of Restaurants. This position will also be responsible for the leadership and oversight of the sub-teams performing the work and creating necessary deliverables.
Job Function
Restaurant Development
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
5%
Requisition ID
2020-8777
The Chick-fil-A Financial Services Department offers an incredibly unique summer internship experience.   As an Accounting Summer Intern, you will contribute to Chick-fil-A’s growth through challenging and meaningful work. Under the guidance of an intern coach, our interns build their personal leadership brand while gaining accounting experience and developing key skills necessary for a successful career.  With hands-on work assignments, exposure to C-Level executives, and activities that connect you to our unique culture, Chick-fil-A’s Accounting Internship is among the most competitive in the industry.   Because our applicant pool is so competitive, we utilize an Accounting Test as an objective tool to assess a candidate’s knowledge of basic accounting principles.  If you continue past our initial review, you will be asked to complete this test. In order to be considered in our priority applicant pool, it’s important that you schedule and complete this assessment as soon as possible.    The Chick-fil-A Accounting Department is made up of many sub-departments that support Chick-fil-A Franchisees and Chick-fil-A, Inc.  By applying for the 2021 Accounting Summer Internship, you will automatically be considered for all positions listed below, and will be placed based on your skills, interests, and business need.   When you submit your application, you will be asked which Accounting Team interests you most. Please rank your preference: 1 = most preferred and 5 = least preferred. We will make every effort to accommodate your preference based on available positions remaining on each team.    To learn more about each team, please click the video links provided below.
Job Function
Accounting/Financial Services
Position Type
Internships
City
Atlanta
Requisition ID
2020-8260
The Benefits & Payroll Solutions Team exists to attract, retain, and retire top talent by providing a precise, industry leading, and seamless benefits and payroll experience. We offer benefits and payroll solutions to a diverse and growing set of both domestic and international entities while influencing organizational strategy with a focus on financial discipline, ingenuity and compliance.    As Chick-fil-A begins to expand globally, this role will ensure compliant and effective oversight of International Payroll, related payroll taxes, and benefits serving Corporate and Related Entities Staff. Additionally, this role will be responsible for execution of Domestic Mobility policy for Corporate Staff. This role requires attention to detail while also taking a broad perspective to identify solutions, the ability to assume responsibility with minimal supervision, conferring on unusual matters, and an eagerness to learn in a dynamic environment. As a Sr. Analyst on the Benefits team, this individual will be responsible for complex assignments and for leading small projects and programs independently.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8283
The Sr. Lead Analyst is primarily responsible for providing financial support for the Upstream / Offsite Thawing projects within Supply Chain. This individual will have experience communicating complex financial concepts to cross-functional team members and partnering closely with them to drive improved return on investment. They will be comfortable operating within a new / undefined business framework and initiating action where they see opportunities for innovation and improvement. This individual will also be comfortable communicating to numerous levels of the organization and providing thought leadership related to the financial impact of the project.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8309
This intern will lead data and automation intensive projects to help manage and evaluate financial health for the company.  This corporate role will focus on complex problem-solving by leveraging financial data to complete analysis that may be related to forecasting, cost of payments, lease versus buy exploration, benchmarking, net present value & return on investment metrics, the Chick-fil-A One App, bank risk, robotic process automation, data analytics, as well as additional modeling projects.  This internship requires a thorough understanding of Microsoft Office tools but also allows for personal growth in various corporate financial aptitudes.
Job Function
Accounting/Financial Services
Position Type
Internships
City
Atlanta
Requisition ID
2020-8336
Do you love tax and technology? If you enjoy enhancing and maintaining tax technology systems, this role is for you! You would play a key role in various strategic initiatives and serve as a liaison with internal business partners such as Beyond the Restaurant, Distribution, International, Financial Services, and Digital Technology & Transformation.   How would you serve the Tax Department? - Ensure updates are applied timely to the tax applications - Ensure system accuracy and completeness as new technology is implemented - Leverage new technology tools to solve business problems, analyze and query data sets - Evaluate and implement efficiencies in Tax Department processes   Our Chick-fil-A Tax Department is responsible for tax compliance, technology, special projects, research and audit defense functions for independently owned franchised restaurants and corporate activities. We exist to provide tax planning, regulatory reporting and consulting to stakeholders, governments, external auditors and business leaders.  As we grow in complexity and global footprint, we seek to influence business decisions, reduce tax liability, and mitigate risk.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Requisition ID
2020-8379
The Chick-fil-A Tax Department is responsible for tax compliance, technology, special projects, research and audit defense functions for independently-owned franchised restaurants and corporate activities. We exist to provide tax planning, regulatory reporting and consulting to stakeholders, governments, external auditors and business leaders.  As we grow in complexity and global footprint, we seek to influence business decisions, reduce tax liability and mitigate risk.   The Accounting Coordinator, Payroll Tax responsibilities will be to support the Payroll Tax Department’s Payroll Tax Compliance function by assisting with U.S. Federal, state, and local payroll tax compliance and audits for Chick-fil-A, Inc., related affiliates, and third-party franchisees. This role’s primary responsibilities are to process payroll tax payments, and process and file payroll tax returns.  This role will also assist with all year-end payroll tax compliance requirements.  As Chick-fil-A grows into the International market, this role will include any international responsibilities to support third-party franchisees, payroll systems and payroll tax compliance. 
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
5%
Requisition ID
2020-8746
A core purpose of the Financial Education team is to strengthen decision making by increasing the financial acumen of Operators.  The Consultant, Financial Education will utilize consulting skills to assess financial needs of Operators, collaborate with appropriate providers of financial knowledge across Financial Services, and deliver foundational financial information through various channels.  Channels include customized market foundational workshops, on-demand delivery and engagements at the Support Center.  The person filling this position will connect with the purpose of the Financial Education team by managing relationships with various stakeholders within Financial Services in order to capture and communicate relevant actionable financial information.  While in this role, the Consultant will increase their advanced knowledge of the information produced within the department, expand their professional network and develop leadership skills.    This professional role requires a person who has exhibited strong communication skills and an ability to assess and meet the financial acumen needs of Operators.  Strong interpersonal skills are a must as Consultants interact with a wide variety of stakeholders across Chick-fil-A.  The Financial Education team works very well together and relies heavily on collaboration in order to meet team goals.  An advanced financial background will be necessary as we specialize in translating financial information to others.   Analytical skills will also be essential as the person in this position will be reviewing performance and making targeted recommendations based on conclusions reached.  Consultants will have broad autonomy as they make decisions independently and with limited reviewed action.  Consultants plan and direct team projects related to role.  Consultants will influence strategy of team and projects through planning and strategic meetings. 
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
30%
Requisition ID
2020-8752
The Chick-fil-A Tax Department is responsible for tax compliance, technology, special projects, research and audit defense functions for independently-owned franchised restaurants and corporate activities. We exist to provide tax planning, regulatory reporting and consulting to stakeholders, governments, external auditors and business leaders.  As we grow in complexity and global footprint, we seek to influence business decisions, reduce tax liability and mitigate risk.   The primary responsibilities of the Sr. Accountant will be to support the Sales Tax Compliance function by assisting with state and local sales and use tax compliance for Operators, Chick-fil-A, Inc., and related affiliates.  A Sr. Accountant, Sales Tax Compliance performs work under limited supervision, conferring with superior on unusual matters.   The Sr. Accountant will be responsible for the growth and development of the department through participation in department meetings, conferences, webinars, and professional/personal development
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
5%
Requisition ID
2020-8768
As a Senior Analyst on the Restaurant Pricing team, you will help support the pricing strategy utilized in Chick-fil-A restaurants.  In this role, you will work with the Restaurant pricing team and other professionals across the business to analyze and implement complex pricing solutions relevant to our Customers and Restaurant Operators.  The right candidate for this role will enjoy analyzing data to generate insights, executing detailed pricing implementations, researching issues and solutions, and collaborating with others.  This role requires a highly responsible person, who loves to analyze data, create insightful visualizations and solve complex problems.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8781
The Chick-fil-A Financial Services Department is made up of many sub-departments that support Chick-fil-A Franchisees and Chick-fil-A, Inc. As an Accountant, you will have the opportunity to contribute to Chick-fil-A through challenging and meaningful work while building your professional brand, gaining accounting experience, and preparing for a successful career.
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
City
Atlanta
Requisition ID
2020-8789
As a part of the Chick-fil-A Supply Chain Restaurant Services team, the Project Lead generates insights by combining data with business knowledge to ensure that all Supply Chain functions have the timely, quality information and applied analytics they need for business decisions supporting Restaurant Operators supported by Chick-fil-A Supply.   This position will be key in developing daily, weekly, monthly, quarterly, annual analytics to support CFA Supply in identifying key insights to improve the overall service experience for Restaurant Operators and Team Members.  In addition, this position will play a key role in understanding business needs and working with business owners and IT to define technical and business requirements to support those needs.  Defining and testing technical requirements will be necessary to support the order management process and the multiple systems (Oracle, ServiceNow, Mobile App, JDA) used to service Restaurants. This role will serve as the main point of contact for gathering requirements and working with the necessary developers to build, test and implement the enhancements. The Project Lead will need to be able to translate new enhancements into learning materials and Standard Operating Procedures that will enable the Restaurant Services Team and other CFA Supply functional teams to execute accordingly.  As a Project Lead, training will need to be conducted with necessary stakeholders (Restaurant Services, Warehouse, Transportation) for upcoming process or system changes in advance of scheduled ServiceNow, Mobile app or Oracle releases. Furthermore, a continuous improvement mindset is certainly required, as this position will constantly identify ways to help the Restaurant Service Team operate more effectively.  This position requires the staff member to utilize a diverse range of skills and experiences in the overall support of company operations and requires a high degree of independence in the execution of these responsibilities.   This position will interface with various functional teams within Chick-fil-A Supply, Chick-fil-A, Inc. Supply Chain, and various external systems partners. The role will also support multiple distribution centers, in addition to off-site thawing. This role will report to the Director, Restaurant Services and and resides in Chick-fil-A Supply LLC.   About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.    Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.   This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.    
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
20%
Requisition ID
2020-8224
The Enterprise Systems Product Owner – Manufacturing is the System Owner of ERP-Manufacturing and Manufacturing Execution Systems with responsibility for data flows, integrations, configuration and support for both Chick-fil-A Supply and Bay Center Foods.  This person is responsible for understanding the business needs and working with Business Owners and IT to define technical requirements to support those needs.  Additionally, this role will be responsible for supporting the upstream food production business for all Manufacturing systems. About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.    Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.   This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
50%
Requisition ID
2020-8404
The Enterprise Systems Product Owner - WMS/TMS is the System Owner of the Warehouse Management System (WMS) and Transportation Management System (TMS) with responsibility for data flows, integrations, configuration and support for both Chick-fil-A Supply and Bay Center Foods.  This person is responsible for understanding the business needs and working with Business Owners and IT to define technical requirements to support those needs.  Additionally, this role will be responsible for supporting the upstream food production business for all Warehousing and Transportation systems. About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.    Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.   This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
25%
Requisition ID
2020-8405
The Supply Chain Facilities Project Coordinator will direct the planning and execution for all CFA Supply facility projects and serve in a key supporting role to Construction & Facilities, Engineering & Implementation & Sustainment teams through critical stages of site selection, due diligence, design, entitlements, permitting, construction on operations go-live.  This is a significant and challenging role that will support and foster Chick-fil-A Inc. Supply Chain innovation strategy and long-term expansion goals. The Supply Chain Facilities Project Coordinator will report directly to the Principal Program Lead of Construction & Facilities and will collaborate with various senior stakeholders to drive Supply Chain network delivery.  This position is located at the Chick-fil-A Inc. Support Center in Atlanta, GA.   About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.    Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.   This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.  
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
15%
Requisition ID
2020-8440
Do you love to be a problem solver and change agent?  We are looking for a leader to serve as the center of excellence for Chick-fil-A Supply’s asset implementation. This includes developing strategies, plans, and standards to meet the business needs, promote operational excellence, drive continuous improvement and innovation, and own the performance of vendor order fulfillment.  Role requires an understanding of the business needs and knowledge of an effective supply chain.  The ideal candidate for this role is a leader who will work collaboratively with operations and vendors to develop strategies and solutions to best meet the business needs in a cost-effective, efficient manner.   About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.    Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.   This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.  
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
25%
Requisition ID
2020-8441
The Enterprise Systems Product Owner - Compliance and Regulatory is the System Owner of the Quality Management System (QMS), Environmental Health and Safety (EHS) and ERP Maintenance systems with responsibility for data flows, integrations, configuration and support for both Chick-fil-A Supply and Bay Center Foods.  This person is responsible for understanding the business needs and working with Business Owners and IT to define technical requirements to support those needs.  Additionally, this role will be responsible for supporting the upstream food production business for all Manufacturing systems. As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.   The Chick-fil-A Supply and Bay Center Foods service networks are comprised of three components: - Distribution Centers– State-of-the-art Warehouses that supply Chick-fil-A restaurants - Production Centers– Offsite facilities that prepare select ingredients and menu items for Chick-fil-A restaurants - Transportation– Growing fleet of delivery vehicles that supply Chick-fil-A restaurants
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
40%
Requisition ID
2020-8442
The Warehouse Profiling Analyst is responsible for optimizing the slotting and storage layouts of Distribution Centers within the Chick-fil-A Supply network in order to maximize the labor efficiency of picking, storage, and retrieval activities. We are looking for someone that can analyze historical sales transaction data and can use the data to determine storage designs, workflow processes, physical layouts; labor and equipment requirements. This role requires an understanding of industry slotting/profiling principles and distribution activities (receiving, putaway, replenishment, picking, loading), as well as a working knowledge of different order picking methods, racking configurations, and equipment types.  The ideal candidate for this role is someone who can work collaboratively with the operations, inventory, and construction teams to determine and implement layout changes that best meet the business needs in a cost-effective, efficient manner. Candidate will be key to the successful launch of new Chick-fil-A Supply locations and ensuring that we’ve used the right data inputs in sizing the facilities and establishing racking layouts and picking methods.    About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.    Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.   This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.  
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
60%
Requisition ID
2020-8443
A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply is a distribution service network focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants. This position will provide multi-site, continuous improvement for our network. The Chick-fil-A Supply distribution service network is comprised of three components: - Distribution Center – State-of-the-art warehouses that house supply for Chick-fil-A restaurants - Production Distribution Center– Offsite facilities that prepare select ingredients and menu items for Chick-fil-A restaurants - Transportation – Growing fleet of delivery vehicles that supply Chick-fil-A restaurants The Process Engineer will help make this vision a reality by supporting the continuous improvement efforts in our first distribution center (DC) in Cartersville, GA. This role will focus on understanding the needs of the business and leading the enhancement of process capabilities and methods by leveraging continuous improvement tools aligned with the objectives of the business. The role will coordinate with subject matter experts and key stakeholders at the DC to create solutions and define performance goals and metrics alongside the analytics team, thereby creating/driving internal processes and systems to ensure appropriate due diligence is applied to business decisions.
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
20%
Requisition ID
2020-8444
Are you an organized problem solver who brings structure and attention to detail while being able to thrive in a start-up environment? Are you a self-starter who is dedicated to landing and delivering all aspects of a dynamic program through proactive leadership and rigorous implementation of program management best practices? We are looking for a program manager to lead and manage the end-to-end stand up of distribution centers and related facilities for Chick-fil-A’s new distribution/production network. This role will support and lead in a PMO capacity the end-to-end activity across all aspects of the Construction & Facilities team including Real Estate site selection, design, construction, asset procurement, implementation, go-live, IFM onboarding, lifecycle asset management.    About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.    Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.   This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
20%
Requisition ID
2020-8445

Connect With Us!

Connect with us! We’re always looking for talented minds to join our team. Interested in learning more about Chick-fil-A, but don’t see an opening that’s the perfect fit just yet? Connect with us so we can stay in touch. Want to know more about Chick-fil-A? This video is a great place to start! Chick-fil-A, Inc. Work Full of Life