Chick-fil-A Support Center Career Opportunities

Additional Position Details Leadership Development Program Webpage Our interview process typically takes 90-120 days, and program start dates are on average 4-6 months after the interview process begins.   Job...

The Chick-fil-A Philanthropic Financial Services team exists to provide financial guidance, financial reporting and compliance support surrounding philanthropic activities. We aim to raise the financial and business acumen of charitable stakeholders and influence philanthropic strategy. As an intern within Philanthropic Financial Services, you will contribute to Chick-fil-A’s impact through meaningful work in support of philanthropic initiatives. This role will receive guidance from an intern coach, be exposed to leaders throughout the business, and contribute to financial projects related to various charitable entities.

The Lead Technical Product Owner, Regulatory & Compliance – CMMS (Computerized Maintenance Management Systems) role is responsible for testing data flows, issue resolution, configuration and technical support for Chick-fil-A Supply, Bay Center Foods, and Offsite Thawing Pilot.  This person also partners with each area of the Business to define, document, and consult on functional and technical requirements to support daily Operations and enable future growth of each Business. As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.

This senior engineering role is a software engineering role that integrates and implements custom business logic for our most critical systems using a cloud-based workflow engine.  The role will give you the opportunity to continue your professional development and enable you to make impactful contributions in a fast-paced, dynamic environment. In this role, you will work as a core contributor on a agile DevOps team that solves large scale problems using the latest cloud technologies. You will actively contribute in every part of the development lifecycle, from design and development to CI/CD and delivery.   About Chick-fil-A Supply As wholly owned subsidiaries of...

Every single day our Restaurants serve amazing food and provide an incredible Customer Experience, however things not always go 100% as expected. In those moments that matter, when our Customer's need support you will be there to serve them. This is an incredible opportunity to do significant work by providing extraordinary support in the unique Chick-fil-A way, and our founder Truett Cathy said it best: "In the food business, it only takes one mistake, one rude Team Member or one bad sandwich to lose a customer. Do things right each time, making sure customers get what they expect, and sometimes more." Your role will be to resolve and delight our Customers, to ensure we win their hearts every day. You...

Support Now is an essential sub-department of Field Operations. We provide support to our corporate users and quick-service restaurants by making it easy for our Operators, Team Members, and Staff to get answers, solve problems and identify opportunities.  We measure success by the speed, accuracy, and experience we provide. The services we offer include general business support, IT and operation support, systems and application support, networking support, and many other technologies that are utilized by our Franchisees. We also focus on continuous improvement, strategy and insights to make things better for today and where Chick-fil-A is headed tomorrow. 

This position will support all work across the Real Estate Portfolio Management team for the assigned region. The position will specifically support the work of the Property Management and Leasing and Investment teams and will have broad responsibility to track lease dates, ensure the team is obtaining necessary approvals, research required information, prepare presentations, correspond with operators, and other assigned duties to support the work of the Real Estate Portfolio Management team. Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

The Puerto Rico Operations Lead is responsible for providing operations expertise, customized consulting, and market leadership for Franchise Operators in Puerto Rico. The Puerto Rico Operations Lead is a brand representative and business partner, responsible for supporting Puerto Rico Operators by helping them maximize opportunities individually and collectively. The Puerto Rico Operations Lead is responsible for working with internal and external partners to support market expansion and to identify and respond to the unique needs of Puerto Rico Operators. In addition, the Puerto Rico Operations Lead is responsible for overseeing Company-operated Restaurants (CORs), Operator transitions, and coaching...

The Sr. Real Estate Representative, Existing Restaurants is responsible for managing and maximizing the value of Chick-fil-A's real estate portfolio in their regional market/territory.   Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

The Marketing Consultant (MC) serves as the trusted advisor to Operators and a strategic member of each Area Support Team (AST*) by providing timely, tailored solutions to address the evolving, unique marketing challenges of each area across Chick-fil-A. The Marketing Consultant is a unique role, tasked with consulting both to markets within each area, as well as consulting to local Operators across each area.   At the market level, the Marketing Consultant influences and consults Operator groups to align on their market-level strategy, accrual,...

Are you ready to play a vital role in shaping the strategies for an industry-leading company, partnering in its success for years to come? At Chick-fil-A, we believe the future is full of possibilities, and we're looking for someone with a passion for combining business strategy, process, and technology to help us stay ahead of the game. Our Business Architecture practice is seeking a talented individual to join our team and work closely with technical and functional leaders to help define Chick-fil-A's strategy and drive its implementation through innovative solutions and problem-solving.  

Chick-fil-A is seeking a Principal Culinary Lead on the Culinary & Commercialization team, which is part of the Menu & Packaging team in Marketing.    The Culinary & Commercialization team is responsible for cultivating remarkable food that drives Customer trust and brand value and is executable with excellence by Team Members.  This includes the development of craveable new menu items, the improvement of existing menu items to increase relevance and protect quality and developing menu process simplifications to improve the Team Member...

  As Chick-fil-A Supply continues to scale, we must think strategically about our current capabilities and long-term goals to determine the best talent support structure to meet our growing business needs. The Talent Relations Leader will support these capabilities and scale to meet these needs.   The Talent Relations Leader will serve as the People leader of the Talent Relations Team. The Talent Relations Leader will oversee the assignment, management, and direction of Talent Relations matters and Compliance. This role is responsible for directing the work of future Talent Relations Advisors to mitigate...

As the Principal Team Leader – Fleet Safety & Compliance, you will lead development and implementation of the Chick-fil-A Supply® Corporate Fleet Safety & Compliance programs within the Safety, Quality and Compliance (“SQC”) function. In this role, you will have the opportunity to enhance standards, processes, trainings, and data systems that meet the needs of the organization and your colleagues – which in turn will help drive continued innovation at an operation like no other in the food service industry.   About Chick-fil-A Supply

The primary responsibility for the International Restaurant Experience (IRE) team is to help preserve and protect the Chick-fil-A brand while entering and operating in countries outside of the United States. The particular areas of focus are menu, packaging, service & hospitality, as well as, back of house kitchen equipment and systems. The primary role for the International Restaurant Experience (IRE) Program Leader will be to liaison with local teams outside of the United States on the planning and execution of any modifications related to the restaurant experience.

As Customer demands for convenience have grown globally, so have Chick-fil-A's investments in digital ordering. As Chick-fil-A continues to grow the international business, we will need to expand and accelerate our International solutions for digital ordering and loyalty opportunities for our Customers.   As Chick-fil-A looks to maximize ownership & differentiate in the digital marketplace, we are seeking a strategically minded individual to lead our International Digital solutions, including Delivery Partnerships, Owned Digital Channels, and...

The mission of the Identity and Access team is to enable the digital workforce of the Chick-fil-A enterprise to have the right access to the right digital resources at the right time. We are a fast-paced team that partners with multiple teams across the enterprise to enable business outcomes.   The Identity and Access team is responsible for the day-to-day identity operations to enable the digital workforce of Chick-fil-A, US and International. Key focus areas of the team include Identity Lifecycle Management, Access Control, Authentication and Authorization, Identity Governance...

Chick-fil-A, Inc. has a stated intent to expand business interests in Canada, Puerto Rico and to the EMEA and APAC regions. As a result, Chick- fil-A is seeking a highly experienced Principal Engineering Delivery Lead to apply the technical experience you have gained in software development to the design, development, and delivery of highly engineered, complex technical products, serving to both oversee external partner teams and internal engineering stakeholders.   The role will report to the Director for International Technology in Entity Technology Solutions, serve on the ETSI...

The Production Throughput Consultant is a field facing role offering consultative services to individual Chick-fil-A Restaurant Operators upon their request. The Production Throughput Consultant focuses on increasing the rate of production and optimizing Chick-fil-A Restaurants. Furthermore, the result of increased throughput enables consistency in customer expectations, growth in top line sales and profits, increasing transaction count, and retention in Team Members. The Production Throughput Consultant will serve approximately 50 to 80 Operators per year. ` The Production Throughput Consultant will serve...

Operator Technology Engineering serves Chick-fil-A Operators by building technical products that reduce complexity and enable business outcomes at scale in a collaborative, engaging and high-growth environment.   Within Operator Technology Solutions, Restaurant Payroll & Labor serves Chick-fil-A Operators across many Team Member functions, enabling systems for hiring, scheduling, timekeeping, payroll, benefits, and more. This role will work with DTT functional product leaders and Financial Services to evaluate the feasibility of business requirements and partner closely with...