Chick-fil-A Support Center Career Opportunities

Additional Position Details Leadership Development Program Webpage Our interview process typically takes 90-120 days, and program start dates are on average 4-6 months after the interview process begins.   Job...

The Chick-fil-A Philanthropic Financial Services team exists to provide financial guidance, financial reporting and compliance support surrounding philanthropic activities. We aim to raise the financial and business acumen of charitable stakeholders and influence philanthropic strategy. As an intern within Philanthropic Financial Services, you will contribute to Chick-fil-A’s impact through meaningful work in support of philanthropic initiatives. This role will receive guidance from an intern coach, be exposed to leaders throughout the business, and contribute to financial projects related to various charitable entities.

The Lead Technical Product Owner, Regulatory & Compliance – CMMS (Computerized Maintenance Management Systems) role is responsible for testing data flows, issue resolution, configuration and technical support for Chick-fil-A Supply, Bay Center Foods, and Offsite Thawing Pilot.  This person also partners with each area of the Business to define, document, and consult on functional and technical requirements to support daily Operations and enable future growth of each Business. As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.

This senior engineering role is a software engineering role that integrates and implements custom business logic for our most critical systems using a cloud-based workflow engine.  The role will give you the opportunity to continue your professional development and enable you to make impactful contributions in a fast-paced, dynamic environment. In this role, you will work as a core contributor on a agile DevOps team that solves large scale problems using the latest cloud technologies. You will actively contribute in every part of the development lifecycle, from design and development to CI/CD and delivery.   About Chick-fil-A Supply As wholly owned subsidiaries of...

Every single day our Restaurants serve amazing food and provide an incredible Customer Experience, however things not always go 100% as expected. In those moments that matter, when our Customer's need support you will be there to serve them. This is an incredible opportunity to do significant work by providing extraordinary support in the unique Chick-fil-A way, and our founder Truett Cathy said it best: "In the food business, it only takes one mistake, one rude Team Member or one bad sandwich to lose a customer. Do things right each time, making sure customers get what they expect, and sometimes more." Your role will be to resolve and delight our Customers, to ensure we win their hearts every day. You...

Support Now is an essential sub-department of Field Operations. We provide support to our corporate users and quick-service restaurants by making it easy for our Operators, Team Members, and Staff to get answers, solve problems and identify opportunities.  We measure success by the speed, accuracy, and experience we provide. The services we offer include general business support, IT and operation support, systems and application support, networking support, and many other technologies that are utilized by our Franchisees. We also focus on continuous improvement, strategy and insights to make things better for today and where Chick-fil-A is headed tomorrow. 

As the chief ambassador of our franchise system, primary Operator contact, and integral member of the Area Support Team*, the Operations Lead will provide immersive, front line Operator support, accessible 24 hours per day, seven days each week, including holidays to meet the unique demands of the quick service restaurant business and our Operators. The Principal Operations Lead will support 25 – 35 Operator relationships across 35 restaurants, responsible for approximately $175M in sales.   The Principal Operations Lead is entrusted with partnering with Operators and...

Chick-fil-A is seeking undergraduate students majoring in a technical field to join our Spring and Fall 2025 Digital Transformation & Technology (DTT) Co-Op Program   The DTT Co-Op Program offers participants a unique environment to learn Chick-fil-A’s business, culture, and technology in a safe and supportive environment at our Atlanta based Corporate Support Center. The program is committed to developing participants personally and professionally...

The Puerto Rico Operations Lead is responsible for providing operations expertise, customized consulting, and market leadership for Franchise Operators in Puerto Rico. The Puerto Rico Operations Lead is a brand representative and business partner, responsible for supporting Puerto Rico Operators by helping them maximize opportunities individually and collectively. The Puerto Rico Operations Lead is responsible for working with internal and external partners to support market expansion and to identify and respond to the unique needs of Puerto Rico Operators. In addition, the Puerto Rico Operations Lead is responsible for overseeing Company-operated Restaurants (CORs), Operator transitions, and coaching...

The Sr. Real Estate Representative, Existing Restaurants is responsible for managing and maximizing the value of Chick-fil-A's real estate portfolio in their regional market/territory.   Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

The Employee Relations Senior Manager will serve as the leader of the Employee Relations Investigation Team. This role will report to the Director, Employee Relations & Compliance. The Employee Relations Senior Manager will oversee the assignment, management, and direction of Employee Relations investigations for Chick-fil-A, Inc. They will also consult to Talent leaders in our Vertical Business Lines (VBLs) and International teams to ensure Chick-fil-A's Employee Relations Strategy is executed in all areas of the business to mitigate risk and protect the enterprise's culture. This role is responsible for directing the work of Employee Relations Consultants to mitigate risk and develop solutions to...

The Principal Program Lead is responsible for managing the development and construction of strategic reinvestment projects on existing Chick-fil-A locations in conjunction with outside partners and vendors.   Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

The Principal Design Lead for Restaurant Design Templates & Standards is a pivotal member of the Design Integration team, overseeing the refinement and upkeep of both New and Existing Restaurant design templates and standards. This role involves providing comprehensive training to stakeholders in Restaurant Development, specifically addressing new or revised design initiatives that impact our templates and standards. The focus is on actively gathering feedback from end users, integrating updates from change management, and ensuring that our building designs consistently meet or surpass industry standards. This role assumes responsibility for guiding both internal and external partners, fostering the ongoing development and...

The Continuous Improvement Engineer (CIE) will be responsible for building and utilizing indirect influence to deliver a supply chain wide process improvement process, with governance, that will ultimately grow into an integrated business process to enable, track, and ensure Chick-fil-A Supply’s and its partners most efficient use of resources and capital for optimization and supply chain wide goal delivery.   About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.   

The National Alignment team was established to partner with ER Real Estate and Strategic Reinvestment to support the development and construction of major capital investments at existing restaurants. The Principal Program Lead role will be responsible for assessing, planning, and implementing program changes as well as establishing efficiencies for the entire program. They will require a “can do” “get it done” attitude with the ability to bring others along in the process. This person will contribute innovative thinking and imagine future needs.   Our...

The Marketing Consultant (MC) serves as the trusted advisor to Operators and a strategic member of each Area Support Team (AST*) by providing timely, tailored solutions to address the evolving, unique marketing challenges of each area across Chick-fil-A. The Marketing Consultant is a unique role, tasked with consulting both to markets within each area, as well as consulting to local Operators across each area.   At the market level, the Marketing Consultant influences and consults Operator groups to align on their market-level strategy, accrual,...

This position is an engineering leadership role within Entity Technology Engineering serving the Supply Chain domain by supporting subsidiary vertical business lines includes distribution and food manufacturing.  These are strategic and fast-growing business domains rely on cutting edge technology more than ever.   This leader is responsible for leading staff engineers and sourcing contract partners to co-deliver cloud-based solutions supporting these business areas. Through a leadership team, direct reports, and partnerships, both internal and external to DTT and...

Are you ready to play a vital role in shaping the strategies for an industry-leading company, partnering in its success for years to come? At Chick-fil-A, we believe the future is full of possibilities, and we're looking for someone with a passion for combining business strategy, process, and technology to help us stay ahead of the game. Our Business Architecture practice is seeking a talented individual to join our team and work closely with technical and functional leaders to help define Chick-fil-A's strategy and drive its implementation through innovative solutions and problem-solving.  

Chick-fil-A is seeking a Principal Culinary Lead on the Culinary & Commercialization team, which is part of the Menu & Packaging team in Marketing.    The Culinary & Commercialization team is responsible for cultivating remarkable food that drives Customer trust and brand value and is executable with excellence by Team Members.  This includes the development of craveable new menu items, the improvement of existing menu items to increase relevance and protect quality and developing menu process simplifications to improve the Team Member...

  As Chick-fil-A Supply continues to scale, we must think strategically about our current capabilities and long-term goals to determine the best talent support structure to meet our growing business needs. The Talent Relations Leader will support these capabilities and scale to meet these needs.   The Talent Relations Leader will serve as the People leader of the Talent Relations Team. The Talent Relations Leader will oversee the assignment, management, and direction of Talent Relations matters and Compliance. This role is responsible for directing the work of future Talent Relations Advisors to mitigate...