In order to ensure delivery of any future communication regarding any of the below opportunities, please add @agents.icims.com to your trusted senders.
Use the search options below to refine your results
The system cannot access your location for 1 of 2 reasons:
Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
Your location information has yet to be received. Please wait a moment then hit [Search] again.
As part of the Customer & Market Insights team at Chick-fil-A, it is our role to capitalize the Customer and provide meaningful insights that fuel innovation around service, product development, messaging, and experience. This role leads Chick-fil-A’s media measurement strategy within the Customer & Market Insights team. It owns the end-to-end assessment of advertising performance, including delivery, effectiveness, and ROI, and translates that into clear, actionable insights for senior leadership. The scope spans media delivery analytics, Marketing Mix Modeling, attribution, optimizations, and investment recommendations that guide national and market level marketing decisions. This position will have two senior...
Come lead our vital team of cybersecurity advisors as we help colleagues across the company learn and follow cybersecurity best practices to defend Chick-fil-A systems and people against cybercriminals. As part of Cybersecurity Consulting within the Digital Transformation and Technology (DTT) department’s Cybersecurity team, you will coach, mentor, and lead those who provide cybersecurity leadership and consultation to technical and non-technical colleagues across Chick-fil-A. You will also navigate complex issues related to multiple interrelated platforms and relationships at all levels of management. In this role, you will use your leadership, technical, and cybersecurity experience to establish and guide consulting...
The Principal Data Scientist is a senior individual contributor responsible for defining and leading advanced analytical approaches to complex and ambiguous business problems. This role shapes modeling strategy and technical direction for high-impact analytics initiatives, primarily supporting Restaurant Development while influencing broader enterprise analytics capabilities.
The role is responsible not only for building models but also for framing analytical problems, defining modeling approaches, and establishing reusable analytical patterns that other data scientists can build upon. The Principal Data Scientist works closely with...
We are seeking an experienced and strategic Principal Program Lead to oversee and shape national advertising campaigns. This role leads the development, execution, and optimization of large-scale advertising, integrating audience strategy, first-party data, media, and creative to deliver insight-driven, high-impact marketing campaigns. This leader will define how campaigns come to life—driving business and creative strategy across advertising—ensuring alignment with brand and business objectives while driving measurable growth.
The Chick-fil-A Customer & Market Insights (CMI) team is the trusted source and strategic thought partner for consumer, Customer, and competitor insights. This role is an experienced research professional who is passionate about deeply understanding Customers and driving brand growth. The Senior Lead Researcher candidate should be a confident and agile leader who can effectively lead and consult across opportunities for the Chick-fil-A brand including the creation of strategic research plans, insights design, analytics, and activation. This role supports Supply Chain with Customer research to inform supply continuity and supply innovation projects including vetting new suppliers, existing suppliers, and transformational...
The Chick-fil-A Tax Department is responsible for tax compliance, technology, special projects, research and audit defense functions for independently-owned franchised restaurants and corporate activities. We provide tax planning, regulatory reporting, and consulting to stakeholders, governments, external auditors, and business leaders. As Chick-fil-A grows in complexity and global footprint, we seek to influence business decisions, reduce tax liability, and mitigate risk.
The primary purpose of the Sr. Research Lead, Sales Tax Consulting is to prepare and/or review complex tax research and projects...
As a Sr. Lead Systems Analyst on the Identity team, you play a pivotal role in shaping Chick-fil-A's Identity ecosystem. You will leverage your specialized skillsets across key identity platforms and deep expertise in Provisioning and Lifecycle Management.
Beyond technical execution, you will be instrumental in shaping and leading the strategic vision for our Provisioning and Lifecycle Management program. This includes driving key strategic conversations, influencing program direction, and defining a roadmap that ensures our identity solutions are robust, scalable, and aligned with Chick-fil-A's evolving business needs. As...
The Sr. Operations Research Analyst/Simulation Consultant plays a critical role in research and modeling of restaurant systems and processes. This position leverages advanced analytical techniques, including simulation modeling and statistical analysis, to provide data-driven insights and strategic recommendations to enhance efficiency, improve design performance, and support key decisions across the business.
Chick-fil-A, Inc. is dedicated to expanding its business through innovative endeavors both domestically and globally. This technology-dependent approach supports diverse business requirements and operational environments inherent in global expansion and vertical integration.
We are searching for a skilled and motivated engineer to lead the technology operations for Chick-fil-A's vertical business lines and international restaurants (entities). This role will be critical in ensuring the availability, performance, security, and cost-efficiency of the underlying IT infrastructure and services, often delivered and maintained through external...
The Sr. Lead Advisor, HR Compliance, is a full-time role within the Talent Operations Team in the People Department. The Sr, Lead Advisor is responsible for developing, implementing, and maintaining HR Compliance programs across Chick-fil-A, Inc., its subsidiaries, affiliated entities, and new ventures. The Sr. Lead Advisor will facilitate consistent and compliant employment practices aligned with federal, state, and local employment laws and regulations while maintaining operational excellence. The Sr. Lead Advisor will be a critical partner to business leaders, Legal and Talent Teams, providing strategic guidance and solutions. This role will proactively identify compliance risks, design effective...
This Sr. Lead Technical Product Owner (TPO) works within Customer Technology Solutions (CTS) of the Digital Transformation and Technology (DTT) department. The Sr. Lead TPO is a member of the Agile team accountable and responsible for all 3rd Party Integrations (3PI) Delivery Experiences & Services (DES). This team is dedicated to integrating with national delivery partners as well as delivery “ghost” kitchens to support Chick-fil-A’s rapid growth of on demand delivery. These complex experiences require the product owner to build and maintain relationships to accomplish these objectives; partnerships include national 3rd Party Delivery (3PD) technology providers as well as Chick-fil-A business stakeholders such as Marketing's...
The Lead Technical Product Owner is responsible for data flows, integrations, configuration and technical support for Chick-fil-A Supply, Bay Center Foods, and future pilot programs. This person is responsible for partnering with each business to define, document and consult on functional and technical requirements to support daily operations and enable future growth of each business.
A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply is a food production and distribution service network focused entirely on serving the unique needs and growing volume of...
This role exists to support the Family Enterprise. The role combines expertise in tax strategy, compliance, and reporting, that often requires an understanding of complex family structures, trusts, and wealth management. A successful candidate must be comfortable advising both Owners and Senior Leadership. This position provides professional influence and consultation, so one must operate with a servant's heart.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration...
The Labor & Incremental Profit Opportunity (“IPO”) Lead Insights Analyst is responsible for maintaining a high degree of analytical competence as they partner with product leads, analytics engineers, business partners, and field staff to discover, test, and deliver insights to Restaurants that drive better decisions. The individual in this role will be responsible for leading the advanced analytics for Restaurant profit opportunity and labor benchmarking and enhancing the suite of reporting insights for Operators.
The Learning Enablement Team is responsible for aligning and serving Learning & Development projects through the deployment of shared services, including but not limited to Project Management. This team is also responsible for stewarding the strategy and implementation of the operating model for the learning function.
This role will be responsible for leading multiple, concurrent projects as part of the Field learning, Staff learning, and Learning Operations annual plan.
This role is responsible for enabling most strategic learning project teams through effective consultation on project...
The Lead Analyst, Talent Digital Enablement, serves as a technical expert, project leader, and owner for Product Support Strategy within the People department. This role is responsible for supporting the evolution of our digital talent landscape, specifically focusing on Careers, Performance, Development, Succession, & Talent Acquisition. By leading technical projects and focusing on continual improvement, this individual ensures our systems—including Workday, iCIMS, and emerging AI technologies—are optimized to support Chick-fil-A’s staff and talent strategies.
Functional Specific Duties:
- Manage and collaborate with a...
This individual will be responsible for leading, coordinating, and executing sensory activities on and off-site. The successful candidate will be responsible for developing the recommended learning plans in addition to operation, maintenance, organization, and cleanliness of all sensory panel activities. This includes working with project owners and third-party groups to design the testing needed, identify all resources, interpret test results, and report key stakeholders across the organization. This role would collaborate with the Insights (CMI) team to develop consumer learning plans that integrate sensory with customer assessments as needed for a project.
This individual will have the ability to build strong relationships and provide leadership to internal...
The Senior Business Analyst serves as a subject matter expert for all Direct-to-Consumer (D2C) Channels, including the Chick-fil-A app on Android & iOS, and Web Ordering, possessing a deep understanding of each platform's unique nuances and challenges while focused on offers, rewards, tiers, and campaign-based features that drive the Chick-fil-A One loyalty program. The role will gather requirements, create documentation, implement changes of considerable complexity, setting up and measuring the performance of changes, and demonstrating leadership within their team and with cross-functional partners.
This role also requires technical...
The Sr. Insights Analyst is a professional track role whose primary role is to identify and communicate insights for an assigned scope of business through the transformation, visualization, and critical evaluation of data through descriptive, diagnostic, and select predictive methods relying on CFA’s established analytics tooling stack. This role will be expected to provide analytical support for multiple related projects or workstreams across Supply Chain functions, including those with dependencies on other departments. It will require acting as a Subject Matter Expert in a broad suite of standard data, methods, and tools, including complex features. The Sr. Insights Analyst may receive occasional guidance from Analytics Program Leads and Data...
