Chick-fil-A Support Center Career Opportunities

Additional Position Details Leadership Development Program Webpage Our interview process typically takes 90-120 days, and program start dates are on average 4-6 months after the interview process begins.   Job...

  Please review the below information BEFORE expressing interest in the Leadership Development Program:    1. What is LDP?  

The Lead Technical Product Owner, Regulatory & Compliance – CMMS (Computerized Maintenance Management Systems) role is responsible for testing data flows, issue resolution, configuration and technical support for Chick-fil-A Supply, Bay Center Foods, and Offsite Thawing Pilot.  This person also partners with each area of the Business to define, document, and consult on functional and technical requirements to support daily Operations and enable future growth of each Business. As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.

The Senior Principal Team Leader, Membership Program, will lead the strategic vision, execution, and ongoing evolution of Chick-fil-A One. This leader will develop and champion a Membership program strategy that is both deeply connected to broader Chick-fil-A initiatives and meaningfully contributes to overall company objectives with an emphasis on driving Member visit frequency and strengthening Customer relationships.   This role requires a deep understanding of Customer needs and the ability to translate those insights into practical tools and uniquely Chick-fil-A offerings...

This person will be responsible for personally executing the leasing work, surplus property dispositions, and other assigned duties in an assigned area within Existing Restaurants. As such, this individual will: - Execute existing restaurant leasing strategy(s). - Develop leasing expertise relative for all Chick-fil-A concept types (including FSRs; free standing restaurant, malls, in lines and in the future other location types). - Develop leasing strategies for all...

The mission of the Identity and Access team is to enable the digital workforce of the Chick-fil-A enterprise to have the right access to the right digital resources at the right time. We are a fast-paced team that partners with multiple teams across the enterprise to enable business outcomes.   The Identity and Access team is responsible for the day-to-day identity operations to enable the digital workforce of Chick-fil-A, US and International. Key focus areas of the team include Identity Lifecycle Management, Access Control, Authentication and Authorization, Identity Governance...

Chick-fil-A, Inc. has a stated intent to expand business interests in Canada, Puerto Rico and to the EMEA and APAC regions. As a result, Chick- fil-A is seeking a highly experienced Principal Engineering Delivery Lead to apply the technical experience you have gained in software development to the design, development, and delivery of highly engineered, complex technical products, serving to both oversee external partner teams and internal engineering stakeholders.   The role will report to the Director for International Technology in Entity Technology Solutions, serve on the ETSI...

As Customer demands for convenience have grown, so have Chick-fil-A's investments in digital ordering. A significant portion of Chick-fil-A's sales are driven by on-demand delivery via Chick-fil-A Delivery and third-party delivery partnerships. Chick-fil-A partners nationally with select Third Party Partners to provide Customers with the ability to order food on-demand for delivery.   As Chick-fil-A looks to maximize ownership & differentiate in the delivery marketplace, we are seeking an experienced professional to lead Chick-fil-A's relationship with one of our third-party...

The primary responsibility for the International Restaurant Experience (IRE) team is to help preserve and protect the Chick-fil-A brand while entering and operating in countries outside of the United States. The particular areas of focus are menu, packaging, service & hospitality, as well as, back of house kitchen equipment and systems. The primary role for the International Restaurant Experience (IRE) Program Leader will be to liaison with local teams outside of the United States on the planning and execution of any modifications related to the restaurant experience. For changes initiated from the United States, they will lead in the development, adaptation, and validation of the capability. For those changes initiated at the...

Within the International Operating Model, the Atlanta-based restaurant design “Hub” defines our global design standards, guidelines and operational principles, then partners with each in-country “Division” on local application and execution.   For the Hub to effectively support the growing number of Divisions, including Canada, Puerto Rico, United Kingdom, and Singapore, clear process documentation, knowledge sharing and change management are essential. The ideal candidate will champion the foundational workflows needed to achieve this goal.

This person will serve as part of the Menu Strategy team within Restaurant Experience, partnering with key stakeholders and industry partners to develop strategies for the menu that support the overall Chick-fil-A Core Strategy. This professional role requires a self-driven, innovative, collaborative and strategic person. This individual must be an exceptional communicator with the ability to influence across multiple levels of the organization. Additionally, he or she must be able to lead and manage projects with excellence. This person must have strong leadership, a high capacity to influence others, and project management capabilities to drive day-to-day projects and process optimization.

This position is responsible for maintaining the value of Chick-fil-A’s real estate portfolio by evaluating and leveraging Chick-fil-A’s property and operational rights and obligations. Areas of Expertise: - Project Management - Cross Functional Peer Collaboration - Decision Making - Problem...

This Restaurant Development position is responsible for developing comprehensive, location-based market build-out plans that drive strategic and tactical growth priorities across the country for Chick-fil-A. This real estate strategy role includes working in close collaboration with partners across the business to influence and drive the most effective strategic location solutions (new site selection and existing restaurant asset strategy) that will best support our Owner/Operators and the communities they serve. This position requires ownership and communication of comprehensive local, regional, and national strategic site selection plans, enabling Chick-fil-A to make the best decisions possible for...

Chick-fil-A is seeking a Menu Sr. Project Lead to support and lead menu, team member simplification and equipment projects from initialization through launch. This individual must be a skilled communicator, display cross functional influence and leadership skills, and excel at project and process management. Projects will consist of new product development, menu simplification, new equipment, ingredients and procedural modifications to existing products.   The Sr. Project Lead will support the Category Leaders on complex projects and lead individual projects with guidance from...

Supply Continuity Stewardship is about managing costs and risks to be faithful stewards over our area of responsibility. Supply Continuity Stewardship activities support CFA and our sourcing leads via commodity analysis & hedging activities. Further, we lead the capacity & contingency planning (CapCon) practice to support future growth and measure supply chain health. We also create informational advantages for negotiations and pricing through our Expected Cost Tool (ECT), negotiation support, sustainability, new risk identification and mitigation strategies, and diverse supplier development.  

In the Chick-fil-A DevOps and Solutions Engineer Lead, Geospatial role you’ll serve as a problem solver, influencer, mentor, architect, and expert software engineer. We need you to apply the technical experience you have gained in software development and infrastructure management to the design, development, and delivery of highly engineered, complex technical products. You will both collaborate through partnerships and contribute as a member but will not be responsible for HR management duties. Instead, you’ll be able to focus on the technical aspects of delivering exceptional capabilities with a primary focus on geospatial solutions.

The Sr. Brand Identity Design Lead specializes in guiding the stewardship of the brand, setting and maintaining visual guidelines across the organization. The Design Lead manages and executes major visual identity projects that are essential to the ongoing commitment to maintain authenticity, leverage scare, create quality and consistency across all touchpoints. The Design Lead manages multiple projects, processes and problems that are difficult or complex; analyzes problems and determines solutions and makes recommendations to senior decision makers. The Design Lead is a subject matter expert who knows...

Chick-fil-A is looking for a Sr. Lead Software Engineer that will design, build, and support software for Chick-fil-A's Customer Payments team. As Chick-fil-A continues to expand, the importance of reliable, available, and flexible payment systems is a critical part of supporting a remarkable guest experience. The customer payments team is positioned to help provide a robust platform for processing Chick-fil-A payment traffic including gift cards, card payments, and digital wallets.   As an individual contributor, your technical contributions will help set the...

The Customer and Market Insights team is the trusted source and strategic thought partner for Customer, Consumer, Team Member, and competitive insights. Team Members are Operators’ employees that serve on the frontline to deliver positive guest experiences in Restaurant. This role is an experienced research professional who is passionate about deeply understanding Operators’ Team Members and using insights to make Chick-fil-A the frontlines’ favorite place to work.   This role supports the Team Member Experience team with insights...

As part of the Customer & Market Insights team at Chick-fil-A, it is our role to power Customer-informed decisions by providing meaningful insights that fuel innovation around service, product development, messaging, and experience. The role of Senior Lead Insights Analyst for Customer & Market Insights is integral in helping link Customer behavior to business results in order to inform marketing decisions. This role is responsible for providing analytics that guide intentional growth for Chick-fil-A’s order fulfillment channels with a focus on owned and third party delivery. We are looking for someone with a passion for using analytic tools and techniques to...