Chick-fil-A Support Center Career Opportunities

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City, State Atlanta, GA
Chick-fil-A is expanding in Canada, Puerto Rico, as well as launching into EMEA and APAC regions. As a result, we are looking for a dynamic leader to spearhead the implementation strategy of our new and developing International Technology Ecosystem.   This role is crucial in defining and executing a cohesive global implementation strategy that aligns with our international business objectives. The ideal candidate excels in strategic planning, stakeholder management, problem-solving, and navigating difficult and ambiguous situations.  
Job Function
Information Technology
Travel Requirements
10%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2024-17249
City, State Atlanta, GA
As the Principal Team Leader – Fleet Safety & Compliance, you will lead development and implementation of the Chick-fil-A Supply® Corporate Fleet Safety & Compliance programs within the Safety, Quality and Compliance (“SQC”) function. In this role, you will have the opportunity to enhance standards, processes, trainings, and data systems that meet the needs of the organization and your colleagues – which in turn will help drive continued innovation at an operation like no other in the food service industry.   About Chick-fil-A Supply
Job Function
Distribution
Travel Requirements
25%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2024-17256
City, State Atlanta, GA
Corporate Communications partners across the Chick-fil-A organization to execute effective, compelling communications that build culture, drive change and support business goals. The team serves as a communications service organization for all of Chick-fil-A, Inc. and its Vertical Business Lines. This individual will support the team’s vision of creating clarity and alignment by inspiring, educating and equipping key audiences.   Specifically, this individual will lead communications strategy and efforts for Distribution-related programs within Chick-fil-A, Inc.’s...
Job Function
Corporate Communications & External Affairs
Travel Requirements
15%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2024-17272
City, State Atlanta, GA
The primary responsibility for the International Restaurant Experience (IRE) team is to help preserve and protect the Chick-fil-A brand while entering and operating in countries outside of the United States. The particular areas of focus are menu, packaging, service & hospitality, as well as, back of house kitchen equipment and systems. The primary role for the International Restaurant Experience (IRE) Program Leader will be to liaison with local teams outside of the United States on the planning and execution of any modifications related to the restaurant experience. For changes initiated from the United States, they will lead in the development, adaptation, and validation of the capability. For...
Job Function
International
Travel Requirements
25%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2024-17325
City, State Atlanta, GA
The Principal Program Lead, International Strategic Projects, is responsible for managing the various programs and strategic projects within the Americas division of the International business unit. The objectives of this role will be to support the division and team members within a matrix environment in the successful delivery of strategic projects and initiatives, leveraging program and project management skills, resources, and expertise. This role reports to the division leader.   Our Flexible Future model offers a healthy...
Job Function
International
Travel Requirements
20%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2024-17360
City, State Atlanta, GA
Chick-fil-A is seeking a Menu Sr. Project Lead to support and lead menu, team member simplification and equipment projects from initialization through launch. This individual must be a skilled communicator, display cross functional influence and leadership skills, and excel at project and process management. Projects will consist of new product development, menu simplification, new equipment, ingredients and procedural modifications to existing products. The Sr. Project Lead will support the Category Leaders on complex projects and lead individual projects with guidance from the Sr. Category Leader and Team Director. This person must be able to manage multiple projects simultaneously and work closely with...
Job Function
Marketing
Travel Requirements
30%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2023-15580
City, State Atlanta, GA
The Sr. Lead Restaurant Safety Advisor is responsible for providing technical leadership and consultation in the field of Restaurant specific Environmental, Health and Safety.  This role would serve as an advisor on Restaurant workplace safety efforts and initiatives. This role would be responsible for maintaining updated knowledge of People Safety regulations (e.g., OSHA), support compliance efforts, perform regular trend analyses to identify areas for safety intervention & oversight, and perform safety assessments and education where needed.
Job Function
Enterprise Risk Management
Travel Requirements
25%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2023-15753
City, State Atlanta, GA
The Sr. Lead Product Owner – EHS and QA Compliance Systems role is responsible for testing data flows, issue resolution, configuration and technical support for Chick-fil-A Supply, Bay Center Foods, and Supply Chain Development Center.  This person also partners with each area of the Business to define, document, and consult on functional and technical requirements to support daily Operations and enable future growth of each Business. As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants. The Chick-fil-A Supply and Bay...
Job Function
Information Technology
Travel Requirements
20%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2024-16146
City, State Atlanta, GA
The Senior Design Lead for Restaurant Design Application & Training plays a crucial role in the Design Integration team, overseeing the enhancement and maintenance of the design catalog and providing training to stakeholders in Restaurant Development and across the organization regarding the use of the catalog and any new or updated design initiatives.   With a focus on gathering constant feedback from end users, this role also assumes some design leadership responsibilities for both internal and external partners, ensuring the continued development and improvement of the restaurant design catalog. Strategic efforts are required to clarify the purpose and functionality of the catalog, aiming to create a...
Job Function
Restaurant Development
Travel Requirements
20%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2024-16148
City, State Atlanta, GA
The Sr. Project Lead serves a critical function on the Marketing Investment Team, overseeing the day-to-day execution of all paid national and market level media investments. The Sr. Project Lead supports both the national and market media operations required to facilitate the stewardship of Chick-fil-A’s domestic marketing investment. The Sr. Project Lead works closely with our media agency to ensure our strategies are accurately implemented and our investments optimized on a continuous basis. Working cross functionally, the Sr. Project Lead ensures our investments complement and align with other enterprise work (Brand Strategy, Marketing Consulting, Performance Marketing, Customer Relations Management, Customer and Market Insights, Digital Transformation,...
Job Function
Marketing
Travel Requirements
10%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2024-16169
City, State Atlanta, GA
This role will support the Restaurant Development department by delivering analytical insights that support decisions around new restaurant and existing restaurant strategies. Strategies include measuring the performance and influencing the prioritization of new restaurants, facilities, equipment, and major remodels. In addition, this position will be expected to coach others in methods spanning across the analytical spectrum.   Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering...
Job Function
Restaurant Development
Travel Requirements
10%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2024-16436
City, State Atlanta, GA
Chick-fil-A is looking for a Sr Team Leader and Java Software Engineer that will provide both people leadership and hands on technical expertise as a Lead Java (Backend) Software Engineer for the Chick-fil-A’s Menu DNA engineering team.   This team is responsible for enterprise Menu and Pricing systems that power our Digital Commerce ecosystem which includes the Chick-fil-A Mobile application, Chick-fil-A.com digital experiences, digital menu boards, and the point of sale devices in all of our restaurants. The team delivers the foundation and provides...
Job Function
Information Technology
Travel Requirements
10%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2024-16449
City, State Atlanta, GA
Stewardship within Supply Continuity centers around risk analysis and mitigation activities to be faithful stewards over our area of responsibility as well as for the greater CFA. CFA Supply Continuity stewardship activities include commodity analysis & hedging, capacity/contingency planning (CapCon) to support future growth, category/supplier/supply chain risk assessments/analysis/mitigation strategy development, sustainability, risk identification, and diverse supplier development. Through our work, we interact with all our sourcing leads, their suppliers, and the raw materials needed to create finished goods. We require strong analytical skills balanced with creativity to identify, strategize, and communicate our priorities to attain cross-functional...
Job Function
Supply Chain
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2024-16452
City, State Atlanta, GA
Supply Continuity Stewardship is about managing costs and risks to be faithful stewards over our area of responsibility. Supply Continuity Stewardship activities support CFA and our sourcing leads via commodity analysis & hedging activities. Further, we lead the capacity & contingency planning (CapCon) practice to support future growth and measure supply chain health. We also create informational advantages for negotiations and pricing through our Expected Cost Tool (ECT), negotiation support, sustainability, new risk identification and mitigation strategies, and diverse supplier development.  
Job Function
Supply Chain
Travel Requirements
10%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2024-16621
City, State Atlanta, GA
The Sr. Lead Corporate Fleet & Drivers Safety Advisor is responsible for providing leadership and consultation for Chick-fil-A, Inc. corporate fleet and drivers' safety development, implementation, and mitigation strategies.  This role would serve as the corporate advisor for fleet and drivers safety efforts and initiatives. This role would be responsible for maintaining updated knowledge of fleet and drivers' safety practices and regulatory (e.g., DOT), support compliance efforts, engage with a collaborative team to integrate the fleet and drivers safety program within different departments (e.g. CORs TDP), perform regular trend analyses to identify areas for safety intervention &...
Job Function
Enterprise Risk Management
Travel Requirements
20%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2024-16623
City, State Atlanta, GA
The Engineering Group within Chick-fil-A, Inc. focuses on innovating revolutionary systems to care for Operators, Team Members, and Customers. The unique needs of Chick-fil-A restaurants have necessitated the development of innovative equipment solutions to solve challenges related to capacity, complexity, and that meet our rigorous quality standards.   The Senior Manufacturing Project Engineer role is tasked with influencing our equipment suppliers in the specification, design, development, testing, validation, and approval of equipment for cooking, processing, and hot and cold...
Job Function
Marketing
Travel Requirements
25%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2024-16692
City, State Atlanta, GA
This role is responsible for leading the Mobile App DevOps team for the supply chain vertical business lines (VBL’s).   The team is responsible for multiple products including: - CFA Supply App – Android/IOS/Ipad app the puts supply chain in the hands of restaurant Operators and enables amazing customer support - RoutCFA App – Android app using by drivers and transportation managers. This is a critical app that...
Job Function
Information Technology
Travel Requirements
10%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2024-16764
City, State Atlanta, GA
This role has an influential impact on the organization by leading Cloud Operations, specifically focusing on our cloud deployments across multiple supply chain vertical business lines. You'll be a pivotal part of a dynamic team, driving operational excellence in our cloud infrastructure and services. This position requires a candidate with an engineering mindset to operations, strong ability to communicate, and a commitment to continuous learning and leadership growth.   About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A...
Job Function
Information Technology
Travel Requirements
10%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2024-16930
City, State Atlanta, GA
The GIS Insights Analyst will work serving as the primary mapping and programming contact to sub-departments in Restaurant Development, other departments at Chick-fil-A, and store Operators. This role is responsible for the development of geographic datasets, applications, end-user support and training. Additionally, this role will create and maintain programming capabilities to increase efficiencies that improve existing tools and processes.   Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture...
Job Function
Restaurant Development
Travel Requirements
10%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2024-16932
City, State Atlanta, GA
Chick-fil-A, Inc. has a stated intent to expand business interests in Canada and Puerto Rico. As a result, Chick-fil-A is seeking a Senior Lead Software Engineer to support solutions for our International Technology Strategy that we consume, create, and compose.   In this role, we are seeking an exceptionally talented Senior Lead Software Engineer to support solutions for our Canada and Puerto Rico Divisions. The International team currently operates as a small team within the Enterprise. You will be responsible for architecting, delivering, testing, and supporting solutions to...
Job Function
Information Technology
Travel Requirements
10%
Position Type
Experienced Professionals
FLSA Status
Exempt
Requisition ID
2024-16942

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