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Every single day our Restaurants serve amazing food and provide an incredible Customer Experience, however things not always go 100% as expected. In those moments that matter, when our Customer's need support you will be there to serve them. This is an incredible opportunity to do significant work by providing extraordinary support in the unique Chick-fil-A way, and our founder Truett Cathy said it best: "In the food business, it only takes one mistake, one rude Team Member or one bad sandwich to lose a customer. Do things right each time, making sure customers get what they expect, and sometimes more." Your role will be to resolve and delight our Customers, to ensure we win their hearts every day. You...
Support Now is an essential sub-department of Field Operations. We provide support to our corporate users and quick-service restaurants by making it easy for our Operators, Team Members, and Staff to get answers, solve problems and identify opportunities. We measure success by the speed, accuracy, and experience we provide. The services we offer include general business support, IT and operation support, systems and application support, networking support, and many other technologies that are utilized by our Franchisees. We also focus on continuous improvement, strategy and insights to make things better for today and where Chick-fil-A is headed tomorrow.
The Engineering Group within Chick-fil-A, Inc. focuses on innovating revolutionary restaurant system solutions to care for Operators, Team Members, and Customers in 3000+ restaurants. The unique needs of Chick-fil-A restaurants have necessitated the innovation of new cutting-edge equipment, processes, and systems to solve challenges related to restaurant capacity and team member complexity while continuing to meet our rigorous quality standards.
The Engineer role is tasked testing and evaluating food preparation & assembly equipment, processes, and systems against...
Are you interested in a career in the digital technology space but looking for a caring and encouraging learning environment in which to thrive and grow? Chick-fil-A’s Digital Fellow Program is a 2-year, full-time rotational learning accelerator for aspiring digital leaders in the early stages of their career. As a Fellow in the DFP, you will:
- Gain exposure to key technical skills and capabilities in a real-world business context. DFP Fellows participate in three eight-month rotational assignments across the Digital Transformation and Technology Department, with the goal...
Todos los días nuestros Restaurantes sirven comida increíble y proporcionan una Experiencia al Cliente excepcional, sin embargo las cosas no siempre salen 100% como esperamos. En esos momentos importantes, cuando nuestros Clientes necesitan ayuda, tú estarás allí para ayudarlos. Se trata de una oportunidad increíble de realizar una labor significativa proporcionando una ayuda extraordinaria al estilo único de Chick-fil-A, y nuestro fundador Truett Cathy lo ha dicho mejor que nadie: "En el negocio de la comida, solo hace falta un solo error, un Miembro del Equipo maleducado o un mal sándwich para perder un cliente. Haz siempre...
The Concierge Representative is responsible for greeting all customers (Operators, staff, contractors and guests) with eye contact and a warm welcome, providing name badges for all appropriate customers entering the Support Center Campus, serving all customers with remarkable hospitality in addition prioritizing projects in between answering Support Center calls, My Campus Services calls and inputting service request into Service Now.
