Chick-fil-A Support Center Career Opportunities

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Requisition ID 2022-12955
The Chick-fil-A Software Engineering II role will give you the opportunity to grow in a fast-paced dynamic environment solving high-impact problems using code. You’ll serve on a team that develops and operates several products for Chick-fil-A that are utilized by other staff members to operate our business model. In the role, you’ll rotate through various aspects of the products cultivating skills in a team-oriented environment.   Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Job Function
Information Technology
Position Type
Entry-Level
Posting Location : Location
US-GA-Atlanta
Requisition ID 2022-13180
The Projects Accounting and Fixed Assets team is entrusted with accounting for and maintaining accurate financial records for projects and purchased capital assets in support of Chick-fil-A, Inc. and its subsidiaries. This professional role requires an individual to perform intermediate Projects and Fixed Asset accounting in support of Corporate Financial Services for Chick-fil-A, Inc. specializing in vertical business line subsidiaries.   A Projects & Fixed Assets Corporate Accountant II will possess and apply a broad understanding of Chick-fil-A’s acquisition policies and practices and apply knowledge to distinguish between capital costs and expenses. This role requires relationships with key personnel within Financial Services to support the projects accounting and fixed assets functions for Chick-fil-A, Inc. and its Vertical Business Lines. The Projects Accounting and Fixed Assets team is looking for an independent, coachable, detail-oriented, individual who continually seeks process improvement.   Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community. 
Job Function
Accounting/Financial Services
Travel Requirements
10%
Position Type
Entry-Level
Posting Location : Location
US-GA-Atlanta
Requisition ID 2022-12876
Support Now is an essential sub-department of Field Operations. We provide support to our corporate users and quick-service restaurants by making it easy for our Operators, Team Members, and Staff to get answers, solve problems and identify opportunities.  We measure success by the speed, accuracy, and experience we provide. The services we offer include general business support, IT and operation support, systems and application support, networking support, and many other technologies that are utilized by our Franchisees. We also focus on continuous improvement, strategy and insights to make things better for today and where Chick-fil-A is headed tomorrow.    IT Helpdesk Agents are responsible for providing support for all technologies used by our Chick-fil-A Franchisees. IT Agents look for ways to serve, get answers, and solve problems in a timely manner for our Operators, Team Members and each other.   If you are passionate about joining a championship team that focuses efforts on making it easy with care, Support Now is the place for you.   Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Job Function
Help Desk
Travel Requirements
10%
Position Type
Entry-Level
Posting Location : Location
US-GA-Atlanta
Requisition ID 2022-12884
Every single day our Restaurants serve amazing food and provide an incredible Customer Experience, however things not always go 100% as expected. In those moments that matter, when our Customer's need support you will be there to serve them. This is an incredible opportunity to do significant work by providing extraordinary support in the unique Chick-fil-A way, and our founder Truett Cathy said it best: "In the food business, it only takes one mistake, one rude Team Member or one bad sandwich to lose a customer. Do things right each time, making sure customers get what they expect, and sometimes more." Your role will be to resolve and delight our Customers, to ensure we win their hearts every day. You will have an incredible impact on everyone you come in contact with and you will represent our Chick-fil-A brand with every Customer interaction whether via phone or our online channel.   The ideal candidate is a problem solver that can easily build rapport with Customers. Candidates will be eager to exceed Customer expectations by using active listening skills, demonstrating empathy and advocacy, diagnosing and fully resolving issues, managing cases efficiently, using positive language, and having passion for doing the right thing.   As our customers’ first point of contact, you are the friendly voice of Chick-fil-A, providing outstanding Customer service, troubleshooting, and technical support. We’ll rely on you to listen to our Customers and use your technical knowledge, creativity, and passion to meet their needs — and remind them that "My Pleasure" is not just an expression, behind that expression we have amazing people. Because we believe our individual backgrounds, perspectives, and passions will help us be the World's Most Caring Company. You'll be trained to reach your highest potential.   Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Job Function
Help Desk
Travel Requirements
10%
Position Type
Entry-Level
Posting Location : Location
US-GA-Atlanta
Requisition ID 2022-13104
Every single day our Restaurants serve amazing food and provide an incredible Customer Experience, however things not always go 100% as expected. In those moments that matter, when our Customer's need support you will be there to serve them. This is an incredible opportunity to do significant work by providing extraordinary support in the unique Chick-fil-A way, and our founder Truett Cathy said it best: "In the food business, it only takes one mistake, one rude Team Member or one bad sandwich to lose a customer. Do things right each time, making sure customers get what they expect, and sometimes more." Your role will be to resolve and delight our Customers, to ensure we win their hearts every day. You will have an incredible impact on everyone you come in contact with and you will represent our Chick-fil-A brand with every Customer interaction whether via phone or our online channel.   The ideal candidate is a problem solver that can easily build rapport with Customers. Candidates will be eager to exceed Customer expectations by using active listening skills, demonstrating empathy and advocacy, diagnosing and fully resolving issues, managing cases efficiently, using positive language, and having passion for doing the right thing.   As our customers’ first point of contact, you are the friendly voice of Chick-fil-A, providing outstanding Customer service, troubleshooting, and technical support. We’ll rely on you to listen to our Customers and use your technical knowledge, creativity, and passion to meet their needs — and remind them that "My Pleasure" is not just an expression, behind that expression we have amazing people. Because we believe our individual backgrounds, perspectives, and passions will help us be the World's Most Caring Company. You'll be trained to reach your highest potential.   Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Job Function
Help Desk
Travel Requirements
10%
Position Type
Entry-Level
Posting Location : Location
US-GA-Atlanta
Requisition ID 2020-8789
The Chick-fil-A Financial Services Department is made up of many sub-departments that support Chick-fil-A Franchisees and Chick-fil-A, Inc. As an Accountant, you will have the opportunity to contribute to Chick-fil-A through challenging and meaningful work while building your professional brand, gaining accounting experience, and preparing for a successful career.   By applying for this position, applicants will automatically be considered for all positions listed below and will be placed based on their skills, interests, and business need.   Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Job Function
Accounting/Financial Services
Travel Requirements
10%
Position Type
Entry-Level
Posting Location : Location
US-GA-Atlanta