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Chick-fil-A is investing in Automation, Analytics and Data Literacy in all areas of the business. The Advanced Analytics & Automation team in DTT exists to enable Embedded Intelligence across the enterprise by equipping Operators and Staff to make informed decisions and achieve optimal outcomes. We enable and deliver data, analytics, and AI/automation capabilities and outcomes through empowering foundational capabilities, continuing to maximize the value of complex data products, and accelerating implementation and adoption advanced analytics and AI/automation products.
As a Sr. Principal Team Leader at Chick-fil-A, you...
The Principal Data Scientist is a senior individual contributor responsible for defining and leading advanced analytical approaches to complex and ambiguous business problems. This role shapes modeling strategy and technical direction for high-impact analytics initiatives, primarily supporting Restaurant Development while influencing broader enterprise analytics capabilities.
The role is responsible not only for building models but also for framing analytical problems, defining modeling approaches, and establishing reusable analytical patterns that other data scientists can build upon. The Principal Data Scientist works closely with...
The Chick-fil-A Customer & Market Insights (CMI) team is the trusted source and strategic thought partner for consumer, Customer, and competitor insights. This role is an experienced research professional who is passionate about deeply understanding Customers and driving brand growth. The Senior Lead Researcher candidate should be a confident and agile leader who can effectively lead and consult across opportunities for the Chick-fil-A brand including the creation of strategic research plans, insights design, analytics, and activation. This role supports Supply Chain with Customer research to inform supply continuity and supply innovation projects including vetting new suppliers, existing suppliers, and transformational...
The Labor & Incremental Profit Opportunity (“IPO”) Lead Insights Analyst is responsible for maintaining a high degree of analytical competence as they partner with product leads, analytics engineers, business partners, and field staff to discover, test, and deliver insights to Restaurants that drive better decisions. The individual in this role will be responsible for leading the advanced analytics for Restaurant profit opportunity and labor benchmarking and enhancing the suite of reporting insights for Operators.
This role is responsible for building and maintaining deep technical understanding of the customer recovery ecosystem so that:
- Future work is designed correctly the first time
- Architectural decisions are intentional rather than emergent
- Stories, initiatives, and platform changes are grounded in how the systems actually behave today
The role serves as the technical throughline across multiple recovery system,...
The Financial Solutions Lab team within Financial Enablement supports business partners with data engineering, analytics, and AI expertise. This role will support the team’s existing business clients with ad-hoc advanced analysis and/or production predictive machine learning (ML) pipelines. In addition, this role will support the Financial Services department’s AI automation needs, combining generative artificial intelligence (GenAI) and ML through close collaboration with engineering partners to meet business requirements.
Corporate Communications & External Affairs (CCEA) partners across the Chick-fil-A organization to execute effective, compelling communications that build culture, drive change and enhance the reputation of the company. The team delivers strategic messages across a variety of social, digital, video and event platforms to inspire and engage our internal and external audiences.
Specifically, this individual will be a member of the Staff Communications team within CCEA. The role will focus on consulting and collaborating with a set of business leaders within Chick-fil-A to create and execute communications strategies in support of Chick-fil-A Inc., Staff.
The Chick-fil-A Financial Services Department is made up of many sub-departments that support Chick-fil-A Franchisees and Chick-fil-A, Inc. As an Accountant, you will have the opportunity to contribute to Chick-fil-A through challenging and meaningful work while building your professional brand, gaining accounting experience, and preparing for a successful career.
By applying for this position, applicants will automatically be considered for all positions listed below and will be placed based on their skills, interests, and business need.
