Chick-fil-A Support Center Career Opportunities

In order to ensure delivery of any future communication regarding any of the below opportunities, please add @agents.icims.com to your trusted senders. Detailed instructions on how to do this can be found here.

Use the search options below to refine your results

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 7 of 10

Requisition ID 2022-13005
The Principal Operations Lead/Franchisee Selection is responsible for making franchisee selections for Chick-fil-A Restaurant franchise opportunities while honoring Truett Cathy’s legacy. The role discerns if the candidate is prepared to lead a world class profitable restaurant according to the values and purpose of CFA, deliver Remarkable guest experiences, and positively influence others.  The role is responsible for an average of 30 selections of New Operator candidates and the selection of Relocating and Multi-Restaurant Operators that generate and average of $200M in sales each year. The role leads the selection process for a specified region or Area Support Team and partners with Field Operations Region leaders to make all selection recommendations. He/she also leads the communication strategy and initiatives to senior leaders and the Operator Selection team. The role is an active member of an Area Support Team, a Regional team and potentially a Regional Leadership team to help think strategically about the current and future impact of selection decisions. He/she has strong partnership and influences decision making with the Field Operations Region Team Directors and/or Regional Leaders. The role has market insights that allows for a strong understanding of how decisions and selections impact the overall business and shares this insight with Regional Leadership. The role is often sought after for knowledge beyond selections. The role brings a partnership mindset to the Operator Selection Team, developing relationships, rapport and trust. They play and active role on the team to influence department and team initiatives. He/she partners with Operator Selection leadership to influence strategy and direction for the department. Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.  
Job Function
Franchisee Selection/Recruitment
Travel Requirements
60%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2022-13018
The Principal Program Lead is responsible for managing the development and construction of major capital custom projects on existing Chick-fil-A locations in conjunction with outside partners and vendors.     As of the date of this posting, a good faith estimate of the current pay scale for this position is $181,000 to $191,000. This pay scale takes into account a wide range of business factors and may change over time.
Job Function
Restaurant Development
Travel Requirements
40%
Position Type
Experienced Professionals
Posting Location : Location
US-CA-Irvine
Requisition ID 2022-13025
The Principal Pre-Construction Lead supports regional New Restaurant capital project execution by partnering with Development & Construction (D&C) Regional Directors, Sr. Principal & Principal Development Leads, Sr. Principal & Principal Construction Leads, outsourced partners, General Contractors, and other professional firms.  The role is responsible for leading regional strategic sourcing for General Contractors and professional partners; leading the General Contractor and professional partner procurement process; implementing cost and schedule controls; providing accurate budgets to support planning; and supporting ongoing change management / innovation through analysis to drive strategy.   Role is a trusted partner with D&C personnel and works autonomously with the D&C regional teams to facilitate procurement strategies and lead the General Contractor Request For Proposal (RFP) process for regional construction projects.    Role is an experienced professional role and reports to Sr. Director, Development & Construction Services.   Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Job Function
Restaurant Development
Travel Requirements
20%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2022-13027
The Production Throughput Consultant is a field facing role offering consultative services to individual Chick-fil-A Restaurant Operators upon their request.  The Production Throughput Consultant focuses on increasing the rate of production and optimizing Chick-fil-A restaurants by “following the path of food within the four walls”.  Furthermore, the result of increased throughput enables consistency in customer expectations, growth in top line sales and profits, increasing transaction count, and retention in Team Members. The Production Throughput Consultant will support approximately 50 to 80 Operator engagements in an annual year.   The Production Throughput Consultant will serve as a strategic coach, building trusted advisor relationships and coaching Operators to maximize their potential while upholding the Operator Agreement.  Furthermore, the Production Throughput Consultant will advise and influence with field perspective various teams within Restaurant Development, Marketing, Financial Services, Supply Chain, and Digital Transformation & Technology.   This is a Non-People Leader role.
Job Function
Restaurant Development
Travel Requirements
60%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2022-13043
The primary responsibilities of this role are to lead, develop and manage the logistics and distribution of all items for our new International efforts the Asia market. In addition, this role will act as a liaison between International team, Singapore Team and our key internal stakeholders. Facilitate and support various projects, programs and enterprise initiatives involving Distribution, Restaurant Development, Restaurant Experience, IT, Field Operations, Legal and the International Team. Specifically, the role will focus on recommending, influencing, implementing and supporting logistics strategies through interaction with Chick-fil-A internal and external stakeholders to provide the best service and supply to International locations. 
Job Function
Supply Chain
Travel Requirements
60%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2022-13044
The primary responsibilities of this role are to lead, develop and manage the logistics and distribution of all items for our new NA International efforts. In addition, this role will act as a liaison between International team and our key internal stakeholders. Facilitate and support various projects, programs and enterprise initiatives involving Distribution, Restaurant Development, Restaurant Experience, IT, Field Operations, Legal and the International Team. Specifically, the role will focus on recommending, influencing, implementing and supporting logistics strategies through interaction with Chick-fil-A internal and external stakeholders to provide the best service and supply to NA International locations. 
Job Function
Supply Chain
Travel Requirements
40%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2022-13045
The primary responsibilities of the Principal Program Lead role are to lead, develop and manage the sourcing of all locally sourced in-country items for our new International efforts. In addition, this role will act as a liaison between the entire Sourcing team in Supply Chain with the International team. Facilitate and support various projects, programs and enterprise initiatives involving Sourcing, SQS, Distribution, Menu, Culinary, DTT, Legal and the International Team. Specifically, the role will focus on recommending, influencing, implementing and supporting sourcing strategies through interaction with Chick-fil-A internal and external stakeholders to provide the best service and supply to International locations. The role is accountable for ensuring trusted supply by focusing on stewardship, strategic initiatives, supply continuity, sustainable sourcing and personal/professional development.
Job Function
Supply Chain
Travel Requirements
30%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2022-13053
The Principal Design Lead (Reinvestment & Custom Project Solutions) position will be based in the Irvine, CA Support Center and will direct and oversee the design, architecture, and engineering project management for Strategic Reinvestment (Remodels and Scrape & Rebuilds) and Custom Projects Solutions in the West Region. This role partners with Strategic Reinvestment, Custom Project Solutions, Asset Management, Operations and our local Operators (Franchisees) to design each Restaurant that is fully optimized ensuring operational effectiveness, brand expression, and ensuring the right investment in our existing Restaurants.    Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Job Function
Restaurant Development
Travel Requirements
20%
Position Type
Experienced Professionals
Posting Location : Location
US-CA-Irvine
Requisition ID 2022-13084
The Principal Development Lead is responsible for managing the development process (design,entitlement and permitting) for new Chick-fil-A locations. This includes both Free Standing units and InLine units. This person in this role works closely with Real Estate, Legal, Franchisee Selection and Construction, as well as outside professionals and vendors.
Job Function
Restaurant Development
Travel Requirements
40%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2022-13155
This position is responsible for developing comprehensive, location-based market plans that drive strategic and tactical growth priorities across Regions/Area Support Teams (ASTs).  The role includes working in close collaboration with partners across the business in order to influence and drive the most effective strategic location solutions (new, existing, cross-platform) that will best support our Owner/Operators and the communities they serve.  The position requires ownership and communication of comprehensive local, regional, and national strategic plans, enabling Chick-fil-A to make the best decisions possible for short and long-term restaurant growth.  This role will help lead and influence through the following capabilities:  market expertise (local knowledge, context, perspective), growth strategy ownership, data interpretation (details + big-picture thinking), strategic-level guidance for larger bodies of work (including enterprise-level strategic bets), objective insights and recommendations, competitive intelligence, and portfolio management (perspective on broader network strategy and financial metrics). 
Job Function
Restaurant Development
Travel Requirements
20%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2022-13157
This position is responsible for developing comprehensive, location-based market plans that drive strategic and tactical growth priorities across Regions/Area Support Teams (ASTs).  The role includes working in close collaboration with partners across the business in order to influence and drive the most effective strategic location solutions (new, existing, cross-platform) that will best support our Owner/Operators and the communities they serve.  The position requires ownership and communication of comprehensive local, regional, and national strategic plans, enabling Chick-fil-A to make the best decisions possible for short and long-term restaurant growth.  This role will help lead and influence through the following capabilities:  market expertise (local knowledge, context, perspective), growth strategy ownership, data interpretation (details + big-picture thinking), strategic-level guidance for larger bodies of work (including enterprise-level strategic bets), objective insights and recommendations, competitive intelligence, and portfolio management (perspective on broader network strategy and financial metrics).  As of the date of this posting, a good faith estimate of the current pay scale for this position is $181,000 - 191,000. This pay scale takes into account a wide range of business factors and may change over time.
Job Function
Restaurant Development
Travel Requirements
20%
Position Type
Experienced Professionals
Posting Location : Location
US-CA-Irvine
Requisition ID 2022-13160
The Principal Program Lead is responsible for managing the development and construction of major capital custom projects on existing Chick-fil-A locations in conjunction with outside partners and vendors.
Job Function
Restaurant Development
Travel Requirements
40%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2023-13229
As a Principal Data Program Lead, you will be responsible for leading complex data and analytics strategic work as a part of a larger cross-functional team in support of multiple lines of business, orchestrating the collection of people, processes, and technology, focused on specific competencies and capabilities that enable and empower the delivery of scalable and consistent data and analytic products through multiple consumption patterns, including business intelligence, data visualization, and reporting automation. Principal Data Program Leads design and implement the disciplines, standards, best practices, and expectations on technically complex data & analytic capabilities, focusing on developing cross-functional solutions with input from multiple parties across the business, DTT, and Enterprise Data & Analytics to develop and maximize the adoption and scalability of the capability. They must be able to quickly develop mastery of the capability gaps across the many lines of business that leverage the Program, influencing strategic direction and impact of related programs, projects, and outcomes, while overseeing the delivery of technical solutions and best practices that enable scalable data & analytic outcomes.   Our Principal Data Program Leads typically work with extensive latitude for action or decisions on projects that are highly complex and cross-functional in nature, acting as a subject-matter-expert on a specific capability, while partnering with DTT to prioritize and implement technical platforms. The Principal Data Program Lead is also responsible for facilitating the adoption of technical best practices across multiple DTT audience teams and business data & analytics teams. They may represent ED&A in external conversations and will regularly assist with the selection or oversight of outside vendor partners.   Successful candidates for this role must have a strong understanding of database technology and data use within analytic platforms, as well as the data & analytic product lifecycle, and they must have strong strategic thinking, communication, and project management skills, including prioritization and the ability to influence difficult trade-off decisions. We expect our Principal Data Program Leads to have demonstrated fluency and competency across the technical-functional spectrum, able to effectively interface with diverse audiences including DTT, insights analysts, data scientists, and other business leaders. They should have experience developing and implementing data & analytics best practices for broad business use and a moderate level of experience with cloud database architecture. They will need to be fast learners with a keen eye for detail, systems thinking, and process design. They must be team players who work steadfastly to create impactful change. This is a professional track role.   Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Job Function
Enterprise Analytics
Travel Requirements
10%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2023-13230
The Total Rewards team, in Chick-fil-A’s People Department, serves as a strategic partner to the Support Center and provides consultation to leadership as it relates to the Talent Management System. Specifically, this position is responsible for evaluation roles and providing input into the design, implementation, and communication of compensation programs ensuring they are competitive, sustainable, scalable, and supportive of the company's total rewards philosophy   Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Job Function
Human Resources/People
Travel Requirements
20%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2023-13251
The Talent Partner serves as a strategic business advisor, providing HR consultation to staff and leaders and developing resources to match business needs as the organization grows. The Talent Partner will support the Talent Director in the design and execution of people strategy and initiatives across Chick-fil-A Supply. This role will be tasked with providing strategic and tactical HR consulting and thought leadership in the areas of organization development, leadership coaching, culture activation, sustainment and measurement, change management, program/project management, facilitation, performance management, employee engagement, and overall talent management. About Chick-fil-A Supply Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care. For more information, visit cfa-supply.com. 
Job Function
Human Resources/People
Travel Requirements
20%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2023-13302
The Principal Program Lead for Government Relations position is a full-time position responsible for supporting the development and execution of Chick-fil-A’s government relations strategy and educating CFA leaders, staff and Operators on policy trends and developments.    The role will (1) work closely with the Director of Chick-fil-A’s government relations to develop and implement Chick-fil-A’s government relations strategy; (2) identify legislative activity of interest to Chick-fil-A and partner with Chick-fil-A business leaders to analyze and understand impacts; (3) lead meetings with government officials and their staff to provide feedback about legislative proposals, raise awareness about important issues, develop policy initiatives and discuss issues facing the restaurant and franchise industries; (4) manage outside consultants as well as memberships with trade associations and think tanks; (5) initiate relationship building opportunities and host hospitality events with key government officials, trade associations, and other partners for Chick-fil-A; (6) update Chick-fil-A business leaders on political and policy trends and developments (internal regular reports, briefings, town halls, lunch and learns); (7) prepare and coach Chick-fil-A staff and Operators on interactions with government officials as needed, (8) field requests from government officials, including requests for political contributions, government engagement and event participation; (9) provide advice, research and strategic direction for additional government relations and regulatory matters as needed.   Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Job Function
Corporate Communications
Travel Requirements
10%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2023-13306
The International Technology PMO, Planning, and Special Projects Leader will manage the growing international technology portfolio and facilitate planning for all of Chick-fil-A’s international technology teams across four countries in three regions. The role will be responsible for designing, creating, and socializing the framework and methodology. They will also help drive international technology organizational effectiveness and optimization as the international technology organization grows and scales to support Chick-fil-A’s rapid international expansion.   As part of the international technology team, this individual will report directly to the International Technology Leader. This role will also work with regional technology leaders and in-region program managers to ensure a holistic international portfolio and cross-region collaboration. In addition to the above responsibilities, this individual will have responsibility for the following areas: • International Technology Portfolio Management • International Technology Special Projects • International Technology Organizational Effectiveness and Optimization • International Technology Planning • International Technology Budget Coordination   The position is based in Atlanta, GA.   Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Job Function
Information Technology
Travel Requirements
10%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2023-13315
The Principal Program Lead role is a position within Facilities Management, Equipment Strategy that will lead work in a fast-paced environment that will reach across Restaurant Development. The focus will be developing, socializing, and implementing a service network to reduce Operator complexity. The Principal Program Lead role will balance several launches in different markets partnering with other areas of Facility Management as well as Supply Chain and Operations. Organization skills and strong time management ability are a must. This role will be expected to cast the vision of this program to Operators as well different departments with-in CFA. The Principal Program Leader will also be expected to share the narrative of their progress with senior leadership across Facilities Management and the organization. This role will also develop the long-term strategy to supporting, implementing and fostering a restaurant service network that can support restaurants beyond the current support level to allow operators to focus on the health of their business, teams and community.
Job Function
Restaurant Development
Travel Requirements
25%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2023-13340
The Principal Strategic Project Lead, Enterprise Viability serves on the Enterprise Viability Leadership Team (EVLT) and works directly with the Vice President of Enterprise Viability to provide leadership to shape the strategic direction of a rapidly evolving enterprise function. This individual will lead the annual planning and budgeting process, align the department’s strategic priorities with the organization, create accountability for making progress to the work shown on the 2030 Enterprise Viability roadmap, and serve as a liaison to multiple cross-departmental groups. This role will craft and communicate key messages from the (EVLT) to key stakeholders including Enterprise Viability staff and strategic partners across the enterprise. The person filling this role will be adept at strategic planning and communications and will use this expertise to facilitate and influence the EVLT and department planning leaders. They will excel at managing up and across the organization without formal authority. This role will work autonomously and be given wide latitude in decision-making. Our Flexible Future model offers a healthy mix of in person and remote work, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Job Function
Enterprise Viability
Travel Requirements
15%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2023-13389
The Principal Team Leader Analytics is responsible for leading a team of analysts and data developers and developing business intelligence applications, reports, and queries that provide relevant, timely and insightful information to support decision making and improve operational performance. This role will oversee the design and development of all metrics and reports to support the business requirements and play a key role in Business Process Design and Improvement and successfully execute. The Leader will also be tasked with producing solutions by working closely with the business users throughout all phases of the data development lifecycle. The role will coordinate with cross functional businesses to create solutions and define performance goals and metrics, thereby creating/driving internal processes and systems to ensure appropriate due diligence is applied to business decisions. The role will be responsible for leading key process improvement initiatives and provide data driven insight and resolution recommendations. The leader will work across business functions to drive change and influence associated with systems enhancements, reporting and process improvements.   About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.   Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs. This subsidiary is in the early stages  
Job Function
Supply Chain
Travel Requirements
30%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta