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The Senior Lead Engineer will lead and be responsible for the technical design, improvement and maintenance relationship of projects within Supply Chain Innovation development and prototyping operations. This role will be located within the Supply Chain Development Center (SCDC), focused on innovating distribution facility, equipment, tools, machinery, and related areas of a world-class food Production Distribution Center (PDC) serving Chick-fil-A Operators, team members, and Customers.
Leveraging their mechanical and electrical expertise, this role will lead process and equipment design, build, testing, improvement, installation and startup in support of pilot transformation/production/distribution facilities. This role will troubleshoot complex problems and will directly interface with the third-party maintenance team.
Given this is a new venture, this role will have the unique opportunity to help build our management approach and culture as it pertains to food transformation and distribution systems, by establishing standards, processes, job aids, trainings, and programs. This role will work closely with PDC leadership and different types of personnel, such as plant employees, truck drivers, equipment operators, etc., in addition to the Safety, Quality, and Compliance Lead to ensure the mission of the PDC is fulfilled.
The Senior Lead Engineer will report directly to the SCDC Manager.
A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.
Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.
This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.
This role will support the Restaurant Development department by delivering analytical insights that support decisions around new restaurant and existing restaurant strategies. Strategies include measuring the performance and influencing the prioritization of new restaurants, facilities, equipment, and major remodels. In addition, this position will be expected to coach others in methods spanning across the analytical spectrum.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
The Talent Privacy and Records Retention Senior Lead Advisor will work with the ongoing development and operations of the talent functions and records management activities. The Senior Lead Advisor will be a thought partner in developing and executing a records retention strategy, schedules for retention, developing and conducting training, and implementing methods of inventory completion and preserving and purging vital Talent records. This role will be an expert in the processes and procedures related to record retention and privacy. In addition, the Senior Lead Advisor will be responsible for compliance requirements, records keeping best practices, electronic and offsite storage solutions, and other records management issues related to Staff and vendors. In addition, the role will maintain electronic and paper talent files as a critical coordinator of offsite records activities, monitor activities of vendors and users, and will inform policy and procedural improvements to existing workflows.
This individual will be primarily responsible for developing, coordinating, and monitoring Chick-fil-A's safety and quality programs for the Equipment and Smallwares supplied to our restaurants. This individual will also be responsible for facility inspections of approved vendor plant locations and providing technical assistance to both Operators and vendors in regards to Food Safety and Quality. Additional responsibilities include implementing and updating the audit program for supplier performance management.
The Sr. Design Lead, Integration Readiness role consults to solution ideation and is responsible for leading and directing the creation of design implementation guidelines and standards to help expedite the integration of innovation and solutions into the Test and Rollouts and Change Management process. The role will lead validation of solutions for their respective area and coordinate multi-vendor engagement needed to execute solutions. This role will work directly with Design staff and the Test & Rollouts team as well as others across the organization to help expedite the integration of new design solutions, operational strategies, and Restaurant designs to the field for both new and existing Restaurants. This role will work closely within Design Integration team, including National Accounts and Integration Execution Support, to make sure vendors and partners are prepared and changes are incorporated into DesigNotes, templates and standards.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
In the Chick-fil-A Senior Lead Software Engineer role you’ll serve as a leader, problem solver, mentor, expert software engineer, and influencer of software engineering at Chick-fil-A. We need you to apply the technical experience you have gained in software development and SRE to the design, development, and delivery of highly engineered, complex technical products. This role presents an exciting opportunity to design and build a comprehensive digital commerce intelligence hub that will aid in incident prevention and response solutions that will enable digital commerce at Chick-fil-A to operate at scale, with high availability and resiliency, and with uncompromising security and care for our customers and Chick-fil-A Operators.
Welcome to the Cybersecurity Incident Response & Operations team at Chick-fil-A. We are a dedicated group focused on identifying and neutralizing cyber threats against our organization. Currently, we are seeking an experienced analyst to join our team. In this role, you will collaborate closely with our Customer Technology Solutions Team (CTS) to proactively identify and respond to cybersecurity threats and attacks specifically aimed at our customer-facing systems, including our web properties, APIs, and customer loyalty program.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
The Sr. Team Leader, Delivery & Faculty is responsible for ensuring the delivery of high impact learning and development programs across all Chick-fil-A audiences. Responsible for leading a shared service model of highly capable and tenured facilitators, this leader understands the facilitation requirements and objectives for each learning solution, determines the facilitation resourcing strategy, whether internal or external, best suitable for each individual learning offering.
S/he has learning industry experience and knows how to select, prepare, coach, develop and lead Talent to deliver a wide range of content, across diverse audiences in a dynamic, multi-modal environment. S/he is accountable for ensuring the successful implementation of facilitation across Learning audience.
S/he is responsible for understanding current learning and facilitation trends while also anticipating and preparing for future needs and opportunities.
The Sr. Team Leader, Delivery & Faculty is a practitioner of the profession and is expected to facilitate 10%.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
The Benefits, Payroll & Mobility Solutions Team (BPMS) exists to attract, retain, and retire top talent by providing a precise, industry leading, and seamless benefits and payroll experience. We offer benefits, payroll, and mobility solutions to a diverse and growing set of both domestic and international entities while influencing organizational strategy with a focus on financial discipline, ingenuity, and compliance.
This professional role leverages a working knowledge of Chick-fil-A, Inc. benefits, payroll and mobility policies and practices, combined with accounting knowledge and expertise to ensure compliant and appropriate accounting. This role is responsible for the preparation, reconciliation and reporting of various general ledger accounts and bank accounts, including activity between Chick-fil-A, our Vertical Business Lines, and other related entities. This role will possess an understanding of GAAP and any relevant Chick-fil-A accounting policies and practices. This professional role requires a high degree of integrity and confidentiality when working with sensitive data.
The Benefits, Payroll & Mobility Solutions Team is seeking a natural problem solver who enjoys digging into details, continuous process improvement and a mix of both independent work and collaborative partnerships.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
As the industry leader in overall customer satisfaction, Chick-fil-A thrives on pioneering what’s next. We’re looking for a seasoned professional to drive our technological vision for the point of sale forward. The role of Senior Lead Mobile Engineer on our point of service product is not just about being an expert in mobile software development but shaping a crucial experience for team members to create millions of moments of caring for our guests every day.
In this strategic leadership role, you will serve as both a beacon and a bridge, illuminating the path for developers to stay on task and unblocked while connecting the larger commerce program’s roadmap of milestones and deliverables. Your extensive experience in mobile software development will underpin the design, development, and delivery of complex, state-of-the-art commerce solutions. You will guide your teams through final development and rollout of generational advancement of currently-in-development POS products.
You will spearhead up to three technology initiatives simultaneously, leading diverse teams comprised of staff members and external vendors. Your domain will encompass everything from the initial design discovery of new features, through specification phase, to final solution acceptance by managing the software delivery lifecycle.
Collaborating with Product Owners, Designers, Analysts, and Enterprise Architects, you will leverage the expertise around you to ensure the successful development and implementation of our projects. Your leadership will play a crucial role in shaping the way we use technology to delight our customers through radically convenient and remarkably human interactions. We aren’t just making a new point-of-sale, but an innovative point-of-service to power our core value exchange in ways technology is just now making possible.
This role calls for a technology enthusiast with a strategic mindset, outstanding leadership skills, and a hands-on approach. We need individuals that are highly collaborative and can work across team and functional boundaries with ease. The problems that you’ll be solving are challenging and require teams to tackle the complexity. This means that you need to be able to do hard things with kindness. If you are excited about making a significant impact through cutting-edge mobile technology and doing it on a team that values each member’s contributions, we’d love to talk to you.
This role is based in Atlanta, GA, and will involve some travel in the field.
This role is responsible for leading the functional design of the critical Oracle-based restaurant systems that our Chick-fil-A owner/operators and team members use chain-wide for HR, Payroll and Benefits, as well as the integrations to other CFA systems. As a member of the Restaurant Labor Technology team, this role serves as a payroll and benefits functional liaison partnering with the associated teams in Financial Services, Legal and other areas of the business.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
The Lead Business Analyst, Restaurant Labor Technology posiiton is responsible for leading the functional design of the restaurant labor systems that Chick-fil-A owner/operators may choose to use, as well as the integration of these restaurant systems to other CFA systems. As a member of the Restaurant Labor Technology team, this role serves as a functional liaison partnering with the associated teams in Financial Services, Legal and other areas of the business, as well as interacting with Restaurant Operators.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
This role is located in our Irvine, CA offices. Chick-fil-A does offer relocation assistance.
The Lead Analyst’s primary role is to identify and communicate insights for Learning & Development through the blending, transformation, and critical evaluation of data through descriptive, diagnostic, and select predictive methods relying on Chick-fil-A’s established analytics tooling stack. This role is expected to provide analytical support for multiple Learning & Development teams with dependencies on other departments. It will require acting as a subject matter expert in a broad suite of standard data, methods, and tools, including complex features. The Lead Analyst may receive occasional guidance from Principal analytics talent to produce insights and make recommendations to senior leaders that inform departmental strategy.
The Lead Analyst must have strong technology and data analysis skills, a solid understanding of database technology and data use within analytic platforms, and strong programming skills with SQL and/or Python. This individual needs to be a fast learner with a keen eye for detail, systems thinking, and process design. In addition, this individual must be a highly relational collaborator (given the cross-disciplinary nature) and culture builder.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
The Restaurant Financial Data & Systems team provides Operators and those who serve them with tools, reports and systems that equip them for profitable growth. We do this by building robust data infrastructure, maximizing the effectiveness of our systems portfolio, and offering users relevant and timely insights about their businesses.
This Team Leader role is on the Restaurant Benchmarking & Costing Systems sub-team and is leading both large system-related projects and a team of staff and/or contractors. Work will include partnering with Restaurant Operators, cross-functional staff teams and external vendors. With their teams, they maintain a high level of subject matter expertise for a particular system and are often considered data & process owners within the organization. Team Leaders are responsible for both proactive and responsive system enhancement requirements, analysis, project planning and executing project details, and collaborating with others. He or she will develop comprehensive knowledge of 1-3 systems, serving as a subject matter expert for the business and offering input into the strategic technology roadmap supporting them. He or she will also be responsible for recommending and partnering closely with other teams in deploying changes to those systems to impacted Operators and Staff, by creating and ensuring execution of the project plan, communicating key details, and escalating issues, and responding to results.
The individual in this role will be responsible for leading a team of analyst for Food costing and financial benchmarking analysis. They will assess, train and coach individuals to pursue excellence as a team.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
This Lead Insights Analyst position will provide business intelligence regarding each functional body of work in support of planning and strategic bet execution, provide analysis of the current operational performance and trends through data analysis and reporting visualization.
The ideal candidate will be skilled in turning complex operational data and performance metrics into an engaging story that impacts decision-making using a blend of process acumen and creativity/storytelling.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Operator Technology Solutions exists to help Chick-fil-A Operators scale their business as part of the world's most caring company. As an engineer on this team, you will invest your time and craft in building and integrating the services, tools and custom software to make it simpler for operators and team members to succeed in caring for their customers and building the Chick-fil-A brand.
As a Lead Software Engineer, you will be a technical leader on an agile, product-focused team where you can influence the product direction, system architecture and engineering patterns, while mentoring other staff engineers. You will set the standard for code contribution on your team while keeping the systems you are responsible for running, stable and secure. You will leverage and contribute to existing frameworks while following and extending accepted architectural patterns.
We leverage a set of modern, common tools like AWS, GitHub Actions and Spring to build and deploy microservices to kubernetes with a focus on meeting business demand. This is an exciting time to join a great team of smart engineers working hard to solve problems for Chick-fil-A operators and team members.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Chick-fil-A restaurants come in many shapes and sizes, all of them delivering thousands of meals a day to happy customers. Have you ever wondered how varying sizes of restaurants, including mall fronts, can keep an abundant of stock items to serve all their customers? The answer is the data management system that feeds internal applications the data needed to perform their daily operations. The Data Management team tracks and stores data pertaining to distributors, suppliers, restaurant items. Another key component of the Data Management team is the Order Guide, which determines what restaurants can order for their stores.
The Chick-fil-A Lead Software Engineer position, for the Supply Chain Data Management team, will allow you to grow in a fast-paced dynamic environment, solving high-impact problems using cutting-edge technologies. In this role, you will have architectural oversight in core data management platform as well as adding new features to support operators in the supply ordering process. As the Lead Software Engineer for supply chain software products, you will be working on complex features while also supervising and mentoring engineers. You will be collaborating with product owners to strategically plan out new requirements, as well as well as working with agile engineering practices and standards. The team is leveraging cloud-based technologies to create enterprise services and APIs for our Operator-facing ordering platforms and analytics.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
This role is based in Atlanta, Georgia. If a candidate meets our relocation policy guidelines, Chick-fil-A does offer relocation.
The Product Lead will be responsible for the daily support of our Restaurant e-commerce ordering platform, Supply
Central. Supply Central allows Restaurants to purchase operational supplies, excluding food and menu packaging,
from 20 suppliers/ distributors. This role will also oversee the inventory levels of the 20 suppliers/distributors at a
high level. They would also be responsible for passing along opportunity areas to the Chick-fil-A distribution
performance leads who will ensure improvement at their respective supplier/distributor. Finally, this role will work
with the IT counterparts to manage performance and maintain the relationship with the Supply Central platform
provider. This role is located on our Support Center campus in Atlanta, GA.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Chick-fil-A, Inc. has a stated intent to expand business interests through the creation of complementary, expansive and innovative domestic and global entity businesses. Chick-fil-A International, Chick-fil-A Supply, Bay Center Foods are current entity businesses that have emerged from this strategy. This requires technology to support the diverse business environments and requirements inherent in global expansion (multi-lingual, multi-currency, etc.) and vertical integration through entity businesses.
This role will design and deliver solutions that proactively eliminate Cybersecurity risks in the Chick-fil-A Entities' manufacturing and distribution environments. Through partnerships with technical and operational teams in the Chick-fil-A Entities and the others in Cybersecurity, this role will help design and build new preventative cybersecurity controls that keep entity systems safe and operations running in our manufacturing and distribution environments.
The role will report to the Entity Technical Services (ETS) Common Services leader, serve as part of the ETS Common Services team and will partner closely with others in the ETS team and within the larger Digital Transformation and Technology (DTT) department. The position is based in Atlanta, GA.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Chick-fil-A, Inc. has a stated intent to expand business interests in Canada, Puerto Rico and to the EMEA and APAC regions. As a result, Chick-fil-A is seeking a Team Leader to lead a team of Engineers, Analysts and Partners focused on our Canada and Puerto Rico Technology Strategy.
In this role, you will be responsible for managing and mentoring a small group of highly skilled professionals and ensuring delivery excellence. You will work closely with the Technical Leader for International Technology in Entity Technical Services to align team priorities with broader organizational initiatives and influence the strategic direction by providing input that may directly impact specific programs or areas of the business that may have a broader impact across the organization.
The role will report to the Technical Leader for International Technology in Entity Technical Services and will partner closely with other technical leaders within the Digital Transformation and Technology (DTT) department. The position is based in Atlanta, GA.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by
fostering collaboration and community.
