Chick-fil-A Support Center Career Opportunities

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Search Results Page 6 of 10

Requisition ID 2022-12845
The Sr. Principal Lead, Officer Audience, is responsible for understanding the overall vision and strategic direction for the audience set by the Director, People Leader & Senior Leader Audience and aligning a portfolio of learning solutions that serve a particular audience segment to that vision and strategy. S/he provides oversight to a product team of learning professionals, has learning industry experience, and is accountable to managing the entire learning product lifecycle. S/he does this by synthesizing audience insights, engaging with business SMEs, collaborating with product teams, prioritizing, scoping and directing the ongoing development of features within the learning product.   The People Leader & Senior Leader Audience Learning team is a group of senior learning professionals responsible for the vision, strategy, insights, creation, deployment oversight and maintenance of the suite of learning products that encompass each audience's learning ecosystem. Simultaneously, the team is responsible for managing product portfolio and business stakeholders while applying departmental learning strategy, technology, content strategy, measurement and resource systems and processes to ensure effective and efficient learning solutions at scale.
Job Function
Learning & Development
Travel Requirements
10%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2022-13022
The Sr. Real Estate Representative, Existing Restaurants is responsible for managing and maximizing the value of Chick-fil-A's real estate portfolio in their regional market/territory.
Job Function
Restaurant Development
Travel Requirements
40%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2022-13024
The Sr. Real Estate Representative, Existing Restaurants is responsible for managing and maximizing the value of Chick-fil-A's real estate portfolio in their regional market/territory.   Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Job Function
Restaurant Development
Travel Requirements
40%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2022-13030
The Senior Counsel, Real Estate Legal - New Restaurants position is a full-time position primarily responsible for providing legal counsel, strategy and direction on a wide variety of real estate matters associated with new restaurant locations. Leadership responsibilities include, but are not limited to, managing a large number of real estate transactions from LOI through restaurant opening by working closely with internal business partners and outside counsel and providing related legal counsel to Chick- fil-A, Inc. and its affiliated entities as well as outside professionals. This position is based in our Atlanta Support Center. Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Job Function
Legal
Travel Requirements
20%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2022-13069
This position is responsible for providing legal counsel, strategy and direction on a wide variety of real estate matters associated with our existing real estate portfolio.  Leadership responsibilities include, but are not limited to, providing legal counsel and risk-analysis on matters that require a high-touch due to their potential operational impact, determining the level of legal review and partnership necessary for newly created projects or ventures and providing legal counsel, strategy and direction for business-critical reinvestment projects from LOI through restaurant re-opening by partnering closely with internal business partners and outside counsel.  The right person for this role will be able to work effectively across many different teams, manage the tension between senior leaders with strong divergent views, influence strategy and provide real estate and general contract expertise.   Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Job Function
Legal
Travel Requirements
20%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2022-13093
This role is responsible for leading the integration of Design needs with our National Account partners as it relates to the sourcing and managing of building materials, building systems and finishes incorporated into Chick-fil-A Restaurants. This role provides support to new construction, reinvestments, rollouts and the day-to-day needs of our business.  This individual will serve as the primary interface between internal staff and our National Account suppliers.  This role will provide strategic leadership for the work in assigned categories to support Chick-fil-A’s ongoing innovation associated with the Accelerating New Restaurant Growth, change in Existing Restaurants and the development of Restaurant Ecosystems.   They will provide prospective and leadership in developing primary and secondary supply chains as it applies to the evolving global supply of products for Chick-fil-A Restaurants in North America, Puerto Rico and globally.  This role will operate with high degree of autonomy and will be expected to navigate the complexity of Chick-fil-A's Restaurant Development's needs while holding National Account vendors accountable to their expectations for all building and maintenance programs
Job Function
Restaurant Development
Travel Requirements
60%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2023-13221
Take on leadership of the web and mobile engineers responsible for capturing over 25% of Chick-fil-A sales through direct-to-consumer ordering channels including our native mobile apps and web ordering platform. The Sr. Principal Team Leader, Consumer Commerce Clients role on the Customer Technology Solutions team in Digital Transformation and Technology (DTT) provides software engineering strategy and leadership for all custom-engineered software that captures direct-to-consumer sales for Chick-fil-A.   The scope of the role is global, covering domestic and international product deployments.  Performance in this role will have direct impact on millions of customers worldwide.  This role will champion consistency of user experience and promote the greatest possible use of shared patterns, technology components, and code across native mobile and web experiences, as well as coordinate with in-restaurant product teams to maximize code sharing and reuse across both the direct-to-consumer and in-restaurant product portfolios.   This leader is responsible for mentoring and developing senior software engineering talent skilled in native mobile (iOS and Android) and web technologies. These engineers will be deployed to 4 or more product teams.   The individual in this role will also be expected to provide engineering leadership across the entire direct-to-consumer commerce portfolio, influencing individuals on at least 9 agile delivery teams building APIs and user experiences. This role will assist with vendor and partner qualification, selection, and ongoing technical oversight for all direct-to-consumer products. This individual will also be required to develop people leaders and effectively delegate responsibility within the team.   Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Job Function
Information Technology
Travel Requirements
10%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2023-13318
The Sr. Real Estate Representative, New Restaurant Growth, is responsible for the strategic oversight of Chick-fil-A’s real estate deployment strategy within their responsible market territories.   Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Job Function
Restaurant Development
Travel Requirements
50%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2023-13319
The Sr. Real Estate Representative, New Restaurant Growth, is responsible for the strategic oversight of Chick-fil-A’s real estate deployment strategy within their responsible market territories.   Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Job Function
Restaurant Development
Travel Requirements
50%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2022-11394
Interested in defining the future of technology with us? The future is an exciting place at Chick-fil-A, especially for those with a penchant for applying emerging technology to a growing business. Enterprise Architecture needs to add another game-changer to our team to help us grow our technology capabilities in our Restaurants. This role will be a balance of providing business architecture thought leadership and high-level solution design guidance to several Digital Technology teams.    The Enterprise Architecture team is responsible for ensuring that Chick-fil-A’s technology strategy and capabilities enable business outcomes to be successful. We work with technology and business leaders to set strategic direction, and we work with software engineering teams to help them with hard engineering problems. We look to maximize freedom and autonomy for our engineering teams, but also provide standards and principles to help ensure that engineering teams are aligned across the organization.   Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Job Function
Information Technology
Travel Requirements
5%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2022-11678
The Customer Support Services Lead oversees the following areas of customer support: Quality Assurance, Knowledge, Process Improvement, Root Cause Analysis, and Customer-impacting Roll-outs.   This role will set the vision and direction for continuously improving Chick-fil-A customer support and will lead individuals with expertise in the areas listed above (e.g., Quality Assurance, process improvement, etc.). This person must possess strong leadership skills to create alignment between individual expertise and the team’s goal of continuously improving customer support.   Candidates should have a strong background in Leadership, and in at least two of the following areas: Lean or Six Sigma methodologies, business process analysis (re-engineering/redesign), and program management. This role requires strong leadership to ensure the right improvement strategies are implemented and followed and a desire to personally coach and teach individuals in some of the disciplines above mentioned. Ideally candidates will demonstrate an analytical mindset to ensure the right KPIs are used to measure and improve the customer support experience. Strong candidates will be adaptable, fast learners, detail-oriented, organized, and self-motivated. Candidates need to demonstrate strong influence skills, experience with win-win results with business partners, and be able to lead others to successful outcomes.   Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Job Function
Help Desk
Travel Requirements
20%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2022-11735
The CFA Supply Entities Architect role is a senior role that combines some enterprise and solution architecture.  In this role you will partner with our system owners to evaluate new products, existing products, and create roadmaps and strategies to match business needs with IT capabilities and systems.   This role will also partner with our agile DevOps teams to drive and deliver cloud architecture best practices and proof of concepts for innovation initiatives and projects from big data to business critical high transaction platforms required for manufacturing and distribution.  The right person for this role is an ambitious activator who is comfortable leading efforts, influencing, collaborating, and continuously improving designs in an agile fashion.   About Chick-fil-A Supply and Bay Center Foods As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.   The Chick-fil-A Supply and Bay Center Foods service networks are comprised of three components: - Distribution Center – State-of-the-art warehouses that house supply for Chick-fil-A restaurants - Production Distribution Center – Offsite facilities that prepare select ingredients and menu items for Chick-fil-A restaurants - Transportation – Growing fleet of delivery vehicles that supply Chick-fil-A restaurants   About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.    Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.   This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.
Job Function
Information Technology
Travel Requirements
10%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2022-11889
The Principle Design Lead is a corporate professional position responsible for planning projects, leading teams and providing design direction on initiatives that impact Restaurant Development and across the organization.  As Chick-fil-A continues to innovate and disrupt the restaurant industry, we are looking to add a new talent to define and drive future solutions for our restaurants, in support of key departmental and company-wide strategic initiatives.   As a Principle Design Lead on the Restaurant Design Team, you will be responsible for leading a design-thinking approach to create experiences and environments that are industry-leading and relevant to our Guests, Team Members, and Operators. As part of a multidisciplinary team, you will tackle all aspects of the design process from research to ideation to physical and/or digital prototyping and validation of design solutions for our restaurant chain. You must be able to clearly define project goals and parameters in an ambiguous state of imagining future needs of the business. You must be an ambitious problem solver, flexible, and able to succeed within a cross-functional environment. The ideal candidate for this position will influencing strategic direction and   be at ease blending business strategy with design methodologies to execute ideas into solid designs and experiences for all areas of the restaurant.   This role will provide advanced Design expertise to multiple strategic initiatives that will have a broad impact across the organization and deliver projects with major complexity. - Leads and/or influences the vision and execution of various guest and/or team member innovation projects ranging from inside restaurant experiences to the drive-thru and site experience - Leads the creation of whole new restaurant formats and experiences that include exterior and interior design, site layout and incorporate future innovations around guest ordering and pick-up experience as well as potential new businesses - Leads the creation of design solutions for both new and existing restaurants that alleviate pain points and create growth opportunities for Operators, Team Members, and Guests - Provides guidance on how the organizational initiatives will impact the design of new restaurants, existing restaurants, and rollouts - Influences the strategies of future restaurant designs and experiences. - May represent the Design Team organization in outside discussions and technical forums   This role requires a curious leader who can collaborate across the business to ensure successful design solutions. - Build and manage appropriate cross-functional teams and partners from across the business to ensure successful design solutions - Ensure alignment during the innovation process that includes various approvals/inputs from key stakeholders such as Operators, Field Operations, Marketing, Food Safety, IT, Risk Management and Restaurant Development teams - Leverage key insights from Operators, Team Members, Guests, and industry trends to identify both now and future design concepts - Must be able to build strong relationships and influence people - Work with wide latitude for unreviewed  action or decisions on all outcomes Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Job Function
Restaurant Development
Travel Requirements
20%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2022-12696
This position is responsible for maintaining the value of Chick-fil-A’s real estate portfolio by evaluating and leveraging Chick-fil-A’s property and operational rights and obligations.   Areas of Expertise: Project Management Cross Functional Peer Collaboration Decision Making Problem Solving Contract Negotiations Relationship Management Risk Evaluation  
Job Function
Restaurant Development
Travel Requirements
40%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2022-12820
The Talent Partner serves as an advisor to entry through mid-level leaders and Staff providing HR consultation as well as developing resources to match business needs. The role serves as a member of the Talent Consulting team supporting the design and execution of people strategy and initiatives. Talent Partners support growth of leadership capability, organizational change management, and improve processes that scale people practices for the future. Talent Partners have the opportunity to work across multiple departments and in tandem with Talent Directors who support senior leaders. This position is based in Atlanta, Georgia at our Chick-fil-A Support Center.
Job Function
Human Resources/People
Travel Requirements
10%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2022-12900
As the Principal Team Leader – Food Safety Quality Assurance, you will lead development and implementation of the Chick-fil-A Supply™ Corporate Food Safety Quality Assurance (“FSQA”) programs within the Safety, Quality and Compliance (“SQC”) function. In this role, you will have the opportunity to enhance standards, processes, trainings, and data systems that meet the needs of the organization and your colleagues – which in turn will help drive continued innovation at an operation like no other in the food service industry.   About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.    Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.   This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.
Job Function
Supply Chain
Travel Requirements
40%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2022-12949
Chick-fil-A is seeking a Principal Category Leader dedicated to provide strategic leadership to menu items and deletions, menu simplification and equipment projects from initialization through launch.  This individual must be an exceptional communicator with the ability to influence others, make decisions, and represent recommendations across all levels of the organization including Chick-fil-A Operators, the Chick-fil-A Executive Committee and Chick-fil-A Board.   Additionally, he or she must be able to lead multiple projects simultaneously with excellence, ensuring that milestones and deliverables are met.  He or she will work closely with Menu Strategy, Culinary Developers, Menu Services, Production Design, Facilities & Equipment, Brand Strategy, fellow Category Leaders, Operators and Team Members to achieve desired results.  This person must be extremely flexible and adaptable and hold partners and leaders accountable to decisions, dates and timeline.   This leader must excel at listening to multiple perspectives and ideas, and then provide a comprehensive recommendation to leadership on how to move forward. This individual must be comfortable confronting others and having tense conversations while maintaining authentic and trusted relationships. This individual requires a high-level of self-direction and a proactive mindset that can provide innovative solutions to drive business growth.   Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Job Function
Marketing
Travel Requirements
10%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2022-12973
The Business Development Principal Lead, Catering oversees the Catering business channel for Chick-fil-A including menu stewardship, sales development and service models that enable Operators to execute with excellence in alignment with the Catering vision and strategy.   The Business Development Principal Lead, Catering will update the organization's Catering strategy and deliver on annual, 3-5-10 year goals. In addition, the Catering Principal Program Lead will be asked to serve as a Catering industry expert delivering trends, strategic shifts, points-of-view, etc. and be the foremost overall Catering expert in the Chick-fil-A business.   Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Job Function
Innovation & New Ventures
Travel Requirements
30%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2022-12982
The Principal Program Lead is responsible for managing the development and construction of major capital custom projects on existing Chick-fil-A locations in conjunction with outside partners and vendors.  
Job Function
Restaurant Development
Travel Requirements
40%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta
Requisition ID 2022-12996
As the chief ambassador of our franchise system, primary Operator contact, and integral member of the Area Support Team*, the Operations Lead will provide immersive, front line Operator support, accessible 24 hours per day, seven days each week, including holidays to meet the unique demands of the quick service restaurant business and our Operators. The Principal Operations Lead will support 25 – 35 Operator relationships across 35 restaurants, responsible for approximately $175M in sales.   The Principal Operations Lead is entrusted with partnering with Operators and Operator Groups to achieve their vision and goals, execute the Area vision and strategy, and uphold the Operator Agreement. The Principal Operations Lead will serve as a strategic coach and business partner, building trusted advisor relationships and coaching Operators to maximize their potential. The Principal Operations Lead will act as a thought partner to individual Operators and Operator Groups to strengthen their leadership capabilities, foster their growth, and help individual Operators align their plans to Area strategies. The Principal Operations Lead will advise Operators in individual and group settings. The Principal Operations Lead will promote collaborative and performance building opportunities among Operators in the Area. The Principal Operations Lead will sit on the Area Support Team, representing and influencing on behalf of individual Operators and Operator Groups.   The Principal Operations Lead will report to the Area Director. This is a Non-People Leader role.   Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.   *The Area Support Team is an integrated, cross-functional team that collaborates to foster Area health and develop tailored strategies and solutions for each Operator, Restaurant, and Area that promote long term growth and performance.
Job Function
Field Operations
Travel Requirements
60%
Position Type
Experienced Professionals
Posting Location : Location
US-GA-Atlanta