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Chick-fil-A, Inc. has a stated intent to expand business interests in Canada, Puerto Rico and to the EMEA and APAC regions. As a result, Chick-fil-A is seeking a Lead Software Engineer to build custom solutions for our International Technology Strategy.
In this role, we are seeking an exceptionally talented Lead Software Engineer to spearhead solutions for our International Technology Ecosystem. The International Technology Ecosystem team currently operates as a start-up within an Enterprise. As this team works to bring Chick-fil-A beyond the borders of the US, there will be...
This is a professional level role requiring a person who will lead and manage assignments that support Restaurant Cash Management functions specifically related to Customer Payment Operations. This role will be responsible for projects related to credit card chargebacks, fraud mitigation, digital payment support, and daily Restaurant cash management support.
This individual will be expected to provide 2nd mile service to Operators, 3rd party vendors, and internal staff. Work is often completed with significant latitude and is a flexible mix of working in person and virtually guided by...
As the industry leader in overall customer satisfaction, Chick-fil-A thrives on pioneering what’s next. We’re looking for a seasoned professional to guide our technological vision for the Point-of-Sale forward. The role of Lead Android Mobile Engineer on our POS product is not just about being an expert in Android software development but shaping a crucial experience for team members to create millions of moments of caring for our guests every day.
Collaborating with Product Owners, Designers, Analysts, and Enterprise Architects, you will leverage your Android...
As a member of the Treasury/Corporate Cash Management team, this role will participate in supporting cash management functions at both a corporate, restaurant and international level. In this role we are looking for someone with analytical skills, who can independently problem solve and continually seeks process improvement. Previous banking/Treasury experience instrumental in meeting expectations of this role.
Our Flexible Future model offers a healthy mix...
Restaurant Accounting is one of five teams within Restaurant Financial Services. Restaurant Accounting consists of two key functional areas: Regional Accounting Support and Accounting Strategy. Within these areas, we provide accounting support and strategy for: Chick-fil-A domestically franchised and company owned restaurants, STC Brands, Beyond the Restaurant, Operations Accounting, International restaurants, and our Restaurant Fee Calculation and Profit/Loss Reporting system. We take pride in providing “Second Mile” service to our customers which consists of Operators, STC Brand Executive General Managers, Team Members, Support Center Staff and 3rd party vendors.
This position entails the planning, coordination, and managing of activities related to the physical inventory requirements in the Chick-fil-A Supply Distribution Centers (DC). This includes forecasting, demand planning, inventory management, creating and issuing purchase orders, and supplier integration and relationship management. The position interfaces with suppliers, DC management, Chick-fil-A, Inc. Supply Chain, Marketing, QA, and Finance. The role will support multiple distribution centers.
This position requires the staff member to utilize a diverse range of skills and experiences in the overall support of company operations and requires a high degree of independence in the execution of these...
As a Senior Regional Pricing Analyst on the Restaurant Pricing team, you will help support the pricing strategy utilized in Chick-fil-A restaurants. In this role, you will work with the Restaurant pricing team and other professionals across the business to analyze and implement complex pricing solutions relevant to our Customers and Restaurant Operators. The right candidate for this role will enjoy collaborating with others, executing detailed pricing implementations, analyzing data to generate insights, and researching issues and solutions. This role requires a highly responsible...
The Sr. Insights Analyst’s primary role is to identify and communicate insights for an assigned scope of business. They will do this through the transformation, visualization, and critical evaluation of data using descriptive, diagnostic, and select predictive analytical techniques. This role will be expected to provide analytical support for multiple related projects or workstreams across Supply Chain functions, including those with dependencies on other departments. It will require acting as a subject matter expert in a broad suite of standard data, methods, and tools. The Sr. Insights Analyst may receive occasional guidance from, and work collaboratively with, Analytics Leads and Data Scientists to produce insights...
Chick-fil-A aims to provide Remarkable experiences to all Customers, and delivery presents an opportunity to do so in a way that is uniquely convenient. Accelerated by advancements in digital, delivery has become a meaningful part of Chick-fil-A’s business and continued growth is anticipated in the future. By building a branded, “in-house” delivery capability, Chick-fil-A is able to serve Customers in a way that is unique and elevated relative to the marketplace.
The Sr. Delivery Logistics Product Specialist serves as one of two primary product owners for...
The Sr. Technical Product Specialist, Configuration Management, is a member of the Change & Configuration team within the Digital Transformation & Technology department. This role will collaborate with a cross-functional group of Support Center staff members to design, implement, and maintain a best of breed Configuration Management System (CMS), enabling Chick-fil-A's multi-service-provider ecosystem to operate together efficiently, make informed decisions, and deliver innovation and benefits to allow the Support Center to scale with the unprecedented growth and future of the enterprise. Housed within this Configuration Management System is Chick-fil-A's Asset Tagging, which enables the vision of...
The Chick-fil-A Support Center is launching a new project-based role that is part of the Culture Experience Services Team within the Culture department. This Project Full-time role is a TEMPORARY, full-time position up to a maximum of 36 months.
This Project Full-Time Specialist position will support Archives as we look to innovate and grow our Archives strategy and experiences. We are looking for a highly skilled individual who can help cast a vision and strategy for the Archives and the new Archives space. This position will also partner with the principal team leader and rest...
The Commercial Transactions Team is seeking a contracts paralegal to assist with contract review, negotiation, and management.
Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
The Benefits, Payroll & Mobility Solutions (BPMS) team exists to attract, retain, and retire top talent by providing a precise, industry leading, and seamless benefits and payroll experience. We offer benefits and payroll solutions to a diverse and growing set of both domestic and international entities while influencing organizational strategy with a focus on financial discipline, ingenuity and compliance.
The Benefits, Payroll & Mobility Operations team focuses on supporting Staff systems as data...
The Sr Systems Analyst role serves on the Customer Technology Solutions (CTS) team within the Digital Transformation and Technology (DTT) department. In this role, you will have the opportunity to partner with System Analysts and Product Owners across all experiences within CTS and SupportNow (Chick-fil-A's front line support for Customers, Operators, and Team Members).
In this role, you will advise, consult, and coach product/service teams on our standards-based Chick-fil-A technical support framework; enabling teams to implement and operate within the framework. You will work...
Support Now is an essential sub-department of Field Operations. We provide support to our corporate users and quick-service restaurants by making it easy for our Operators, Team Members, and Staff to get answers, solve problems and identify opportunities. We measure success by the speed, accuracy, and experience we provide. The services we offer include general business support, IT and operation support, systems and application support, networking support, and many other technologies that are utilized by our Franchisees. We also focus on continuous improvement, strategy, and insights to make things better for today and where Chick-fil-A is headed tomorrow.
Specialist, Support Now (Network)...
Support Now is an essential sub-department of Field Operations. We provide support to our corporate users and quick-service restaurants by making it easy for our Operators, Team Members, and Staff to get answers, solve problems and identify opportunities. We measure success by the speed, accuracy, and experience we provide. The services we offer include general business support, IT and operation support, systems and application support, networking support, and many other technologies that are utilized by our Franchisees. We also focus on continuous improvement, strategy and insights to make things better for today and where Chick-fil-A is headed tomorrow.
The Operations IT Specialists are...
This role will be responsible for inventory item master data maintenance, item life cycle management maintaining partner supplier performance and sourcing all sellable inventory in Chick-fil-A's Support Center Warehouse (SCW). The Chick-fil-A SCW distributes over 1,600 items through the following channels: CFA Restaurants- marketing, administrative, training and catering items; Direct to Consumer- merchandise through e-commerce; Campus Shop- merchandise sellable to campus visitors/staff. Developing and maintaining relationships with internal project stakeholders is essential. The Sourcing Specialist should have extensive Enterprise Resource Planning (ERP) and Warehouse Management System (WMS) experience.
As a Systems Analyst III, you will contribute your design, analytical, and problem-solving skills in support of Chick-fil-A's 3rd Party Delivery experiences and integrations. You will support Customer Technology Solutions dev teams, within the Digital Transformation and Technology (DTT) department, dedicated to integrating with national delivery partners as well as delivery “ghost” kitchens to maintain and expand on demand delivery platforms for Chick-fil-A.
The role partners with stakeholders in the Marketing, Tax & Restaurant Accounting departments, as well as other teams within DTT, such as Staff Technology Solutions. You will collaborate with stakeholders to understand the current delivery pain points encountered by...
This position entails the planning, coordination, and managing of activities related to the physical inventory requirements in the Chick-fil-A Supply Distribution Centers (DC). This includes forecasting, inventory management, and other analytical activities to optimize the flow of product and overall inventory productivity. The position interfaces with suppliers, DC Operations and leaders, Chick-fil-A, Inc. Supply Chain, Marketing, QA, and Finance. The role will support multiple DC and functions within the Inventory and Demand Planning space.
This position requires the staff member to utilize a diverse range of skills and experiences in the overall support of company operations and requires a high...
Chick-fil-A's Corporate Procurement Team is experiencing a transformation that will impact the entire organization and we want you to join us in the journey. During this transformation, the Enterprise Supplier Management (ESM) Program was created to stand up a single end-to-end process that helps Staff understand how to source, contract, onboard and manage suppliers. The Procurement Coordinator will shepherd staff through the purchasing journey by navigating through processes and systems, while adhering to procurement policies. This will enable the Corporate Procurement team and ESM Program to increase oversight, operational efficiencies, financial stewardship, and stakeholder...
