Chick-fil-A Support Center Career Opportunities

In this role, you will serve as the leader of a strong team of engineers responsible for the increasingly complex set of APIs that power digital ordering at Chick-fil-A. The position requires a critical thinker, a problem solver, and a decisive leader. We are looking for a thoughtful software engineer who values and takes pride in maintainable and extensible software. We need you to apply the technical experience you have gained in software development to the design, development, delivery, and operation of complex and highly critical technical products in a fun and fast-paced environment. You will not be responsible for HR management of your team, which will allow you to be able to oversee the...

The Lead Technical Product Owner, Manufacturing Systems role is responsible for assessing, designing, and testing data flows, end-end issue resolution, configuration, and technical support for Chick-fil-A Supply, Bay Center Foods, Cold Storage, and automated distribution centers. This person also partners with each area of the business to define, document, and consult on functional and technical requirements to support daily operations and enable future growth of each business.   As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food...

This individual will be responsible for leading, coordinating, and executing all sensory activities on and off-site. The successful candidate will be responsible for developing the recommended learning plans in addition to operation, maintenance, organization and cleanliness of all sensory panel activities. This includes working with project owners and third-party groups to design the testing needed, identify all resources, interpret test results, and report out to key stakeholders across the organization. This role will collaborate with the Customer & Market Insights (CMI) team to develop consumer learning plans that integrate sensory with customer assessments, as needed for projects. This person will serve as the Menu Services SME on all projects that require...

The Legal Operations Lead Insights Analyst role is a full-time, professional track role whose primary responsibility is to identify, generate and communicate insights for the Legal Department through the blending, transformation, and critical evaluation of data through descriptive, diagnostic and limited predictive methods relying on Chick-fil-A’s established analytics tooling stack. The Legal Department is in the early stages of this capability so this role will build from the ground up and influence the metrics and KPIs of the department. This role will also be expected to provide analytical support for multiple projects or workstreams in the Legal Department with some dependencies on other...

The Technology Purchasing Lead position will support the operations of the IT Sourcing, Procurement and Vendor Management Office (SPVM) reporting to the SPVM Sr. Principal Team Leader. They will support a comprehensive sourcing strategy and framework, including leading business leads and stakeholders through processes, and leveraging tools and reporting to actively manage third-party sourcing across the IT organization. They will collaborate with IT technology owners and Corporate Procurement to forecast the technology needs, gather solution requirements, conduct industry research for benchmarking pricing and solution capabilities, support the negotiation of vendor contracts and manage the procurement...

As a Lead Data Scientist, you will be responsible for leading significant role-specific project work as a part of a larger cross-functional team in support of one or more lines of business.  Lead Data Scientists typically leverage and implement pre-defined analytics patterns and infrastructure on projects that are moderately complex, requiring working knowledge of a more limited set of machine learning or advanced modeling approaches.  They must be able to quickly learn new subject-matter in support of a specific project or...

A Professional with a dedicated responsibility to support a group of Sourcing leads that are responsible for nearly $750MM+ of packaging spend across multiple commodities (paper, plastic, etc.) This individual will be responsible for supporting the strategic relationship owner for a set of supplier partners, learning how to effectively execute on managing pricing and supply continuity for 450+ SKUs (cups, bowls, carry-out bags, boxes, cartons, towels, etc.), and work with key internal stakeholders to build and sustain a packaging pipeline for a $22B+ Restaurant Chain across over 3000 Restaurants. This role will include process and results ownership of managing and expanding the...

The Lead Demand Planner, Limited Time Offers will be the product owner for LTO forecasting, owning the LTO forecast and developing it in collaboration with key partners, such as the LTO Inventory Lead, Supply Chain Data & Analytics, Launch Teams, and other LTO-related workstreams. This role will connect the dots between analytics, supplier and distribution center communications, promotion strategy, and business requirements in order to optimize LTO campaigns throughout the year.   This role will partner with Supply Chain Data & Analytics to ensure data quality and add business context to the mathematics in order to help create the best possible forecasting methods. They will leverage the forecast...

The Project Lead will support Supply Chain's partnership with Innovation & New Ventures and Consumer Packaged Goods. By working closely with cross-functional stakeholders including Innovation & New Ventures, Consumer Packaged Goods, Menu Strategy, Legal, and Culinary, this role will execute scopes, timelines, and objectives in accordance with Supply Chain capabilities. This role will partner with their leader and cross functional partners to identify, vet, and contract suppliers to ensure food safety, continuity, quality, and stewardship objectives are met and tradeoffs are aligned upon organizationally.  

As a Data Project Lead within Enterprise Item Lifecycle Management (EILM), you will be responsible for leadinghighly complex data and analytics strategic project workstreams as a part of larger cross-functional EILM initiatives. You will be working primarily with the EILM Lead to lead teams of Staff from several business units, Digital Transformation & Technology (DTT), Enterprise Data & Analytics (ED&A), contingent workers, and 3rd party vendors on transformation journeys to deliver the most value out of EILM for the enterprise. In addition, you will partner with the EILM Governance Board and Product Working...

The Project Lead (PL) plays a critical role in supporting orchestration and design of Procurement Operations activities for with indirect, international spend. The PL will research compliance requirements, tax regulations, and legal obligations in existing and future international jurisdictions. The PL will provide guidance and serve as a subject matter expert between business end users, suppliers, Procurement Operations, and Accounts Payable. The PL will continue to monitor adoption, systems and processes to track performance (introducing change when needed). Team / stakeholder...

This individual will focus on leading the day to day activities that are associated with Event Planning & Execution. In this role, they will lead the supply planning management of various menu item promotions, new product rollouts, market level tests, product depletions and conversions, and packaging initiatives. This position will require frequent interaction with all levels of personnel and management and is expected to exhibit subject matter expertise and professional behavior consistent with Chick-fil-A, Inc core values.

As a member of the Corporate Financial Systems team, this role will participate in the design and support of financial systems that supply critical financial information and enable Financial Services business processes. This role will partner with business stakeholders that work in the Support Center’s Financial Business process, which include Procure-to-Pay (PTP), Record to Report (RTR), Acquire to Retire (ATR), Order to Cash (OTC), and Order Management (OM), and will work with teams within Financial Services to design, run, and transform applications that will achieve desired business outcomes. They will partner with Senior Leadership across Financial Services, Digital Technology &...

A Technical Program Lead in the Digital Transformation and Technology (DTT) department is a techno-functional leader responsible for influencing and implementing transformational technical strategies, initiatives, and programs that impact multiple areas of the organization.   This role serves on the Support Ecosystem team, whose mission is to enable Chick-fil-A to provide simple, seamless support to customers, restaurants, and internal staff. This role is responsible for technical leadership of the solutions that support our contact center operations, including but not limited to,...

Come join us on our journey to build a top notch strategic sourcing function! Corporate Procurement is relatively new at Chick-fil-A, and we are amidst an exciting transformation across all areas of our function!  We pursue meaningful impact, have access to innovative tools and work collaboratively across the business.  The culture is second to none - we are a growing, purpose driven company and strive to be the world’s most caring company.  This entry level role will work with internal stakeholders to identify their business requirements, identify viable suppliers, and execute a value driven strategic sourcing process.  It will report to a team leader and...

Come join us on our journey to build a top-notch strategic sourcing function! Corporate Procurement is relatively new at Chick-fil-A, and we are amidst an exciting transformation across all areas of our function!  We pursue meaningful impact, have access to innovative tools and work collaboratively across the business.  The culture is second to none - we are a growing, purpose driven company and strive to be the world’s most caring company.  This entry level role will work with internal stakeholders to identify their business requirements, identify viable suppliers, and execute a value driven strategic sourcing process.  It will report to a team leader and...

As Chick-fil-A Supply and Bay Center Foods continue to scale, we must think strategically about our current capabilities and long-term goals to determine the best talent strategy to meet our growing business needs. The Lead Advisor supports the day-to-day operations of the talent team by administering and ensuring compliance across occupational and...

Chick-fil-A partners nationally with select Third-Party Delivery Service Providers (DSPs) to serve Customers who place a premium on convenience and desire access to our food when they cannot physically make it to our restaurants. The Third-Party Partnerships team is focused on building, operating, and growing strategic partnerships with DSPs in coordination with our franchised Restaurant Operators to provide our Customers Chick-fil-A food when and where they want it.   Chick-fil-A is seeking a process-minded individual who is passionate about building business...

This Supply Chain role is primarily responsible for supporting and monitoring Chick-fil-A’s food safety and quality programs for perishable food products supplied to our Restaurants. Responsibilities include maintenance of Supplier monitoring and documentation systems used in Supplier performance management. Provides technical assistance to both Restaurant Operators and internal stakeholders concerning Food Safety and Quality issues.   This position is based out of the Chick-fil-A Support Center Office in Atlanta, GA.  

The Chick-fil-A Tax Department is responsible for tax compliance, technology, special projects, research and audit defense functions for independently owned franchised restaurants and corporate activities. We exist to provide tax planning, regulatory reporting and consulting to stakeholders, governments, external auditors and business leaders. As we grow in complexity and global footprint, we seek to influence business decisions, reduce tax liability, and mitigate risk. Primary responsibilities of this role is to support the Tax Department’s Sales Tax function performing complex tax...