Chick-fil-A Support Center Career Opportunities

The Lead Analyst will directly support and coordinate analytical work across multiple high-level business functions to provide insights for strategic decision making and drive operational performance. They will develop and maintain complex models and dashboards, combining various external and internal data sources to derive insights. This role will be tasked with producing solutions by working closely with the business users throughout all phases of the data development lifecycle. The role will work collaboratively and independently in the areas of requirements gathering and understanding the needs of the business and align with the objectives of Business Excellence. The role will coordinate with cross functional businesses to create...

This role is responsible for leading the quality engineering automation team for the supply chain vertical business lines.  The team automates testing within Chick-fil-A Supply, Bay Center Foods, and upstream pilots. This leadership role is responsible for taking an API centric approach to automate tests of critical business processes across multiple systems related to: - SIT for launch new distribution centers - Regression testing of our integration platform - Regression testing of major SaaS platforms when being upgraded or...

As the industry leader in overall customer satisfaction, Chick-fil-A thrives on pioneering what’s next. We’re looking for a seasoned professional to guide our technological vision for the Point-of-Sale forward. The role of Lead Software Engineer - Android Mobile Development on our POS product is not just about being an expert in Android software development but shaping a crucial experience for team members to create millions of moments of caring for our guests every day.   Collaborating with Product Owners, Designers, Analysts, and Enterprise...

Chick-fil-A, Inc. has a stated intent to expand business interests in Canada, Puerto Rico and to the EMEA and APAC regions. As a result, Chick-fil-A is seeking a Lead Software Engineer to build custom solutions for our International Technology Strategy. In this role, we are seeking an exceptionally talented Lead Software Engineer to spearhead solutions for our International Technology Ecosystem. The International Technology Ecosystem team currently operates as a start-up within an Enterprise. As this team works to bring Chick-fil-A beyond the borders of the US, there will be custom solutions that will need...

The Restaurant Financial Systems team provides Operators and those who serve them with tools, reports and systems that equip them for profitable growth. We do this by building robust data infrastructure, maximizing the effectiveness of our systems portfolio, and offering those we serve with relevant and timely insights about their businesses.   Lead Insights Analysts are responsible for sustaining a high degree of technical and analytical competence and project leadership as they partner with...

This position will serve as a member of Entity Technical Solutions International (ETSI) team within the Digital Transformation and Technology (DTT) department. This position is responsible for ensuring the successful design, implementation, and on-going support of complex international technology portfolios spanning various functional business areas within the Chick-fil-A enterprise including, but not limited to Operator Technology, Customer Technology, Staff Technology, and Shared Services. This position will also be responsible for navigating new complex business entity structures, varying international regulations, and global infrastructure needs specifically for Canada and Puerto Rico. This role will...

The Employee Relations Consultant is responsible for conducting civility recommendations under the guidance of the Talent Relations Director and providing recommendations to leadership. This person will also be involved in research and reporting as needed, aiding in compliance matters, and aiding in the consistent administration and training on employment law matters.   Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

This role will serve on the Fee Calculation Report (FCR) Systems team within Restaurant Accounting Strategy and Systems. The FCR Systems team maintains and enhances various Restaurant Financial Systems.   Project Leads on the team are responsible for project strategy, leadership, and execution as they partner with Accountants and other stakeholders across the business. They leverage their deep knowledge and expertise to advise stakeholders, make strategic recommendations and influence both...

The Lead Business Analyst will work as part of the Business Process team and is responsible for designing, documenting, and implementing business processes across the network of Chick-fil-A internal distribution centers to ensure that they meet the needs of the business and operate effectively. This individual is responsible for understanding business needs and working with business owners and the IT group to define technical requirements to support those needs. Over the next several years, this role is expected to grow designing, implementing, and evaluating business processes across multiple distribution centers distributing ~$3B/yr. worth of product to Restaurants. This candidate will have the...

As a Lead Data Engineer, you will be responsible for leading significant project work as a part of a larger cross-functional team in support of Supply Chain. This role is essential to enabling Supply Chain Analytics by ensuring high quality of data at large scale. Lead Data Engineers work in collaboration with other Data stakeholders and contribute to strengthening the links between data quality and data catalogs, data lineage, DataOps pipelines, etc., focusing on increasing the adoption of reliable data products built by the data engineering team. They must be able to quickly develop mastery of the needed subject across the area of Supply Chain for which they are responsible.  Our Lead Data Engineers work with substantial...

In the Chick-fil-A Lead Software Engineer role you’ll serve as a team leader, problem solver, mentor, and expert software engineer. We need you to apply the technical experience you have gained in software development to the design, development, and delivery of highly engineered, complex technical products, serving to both oversee your team and contribute as a member. You will not be responsible for HR management of your team, though –you’ll rather be able to focus on the technical aspects of your team’s growth and delivery. The products for which you will lead the engineering effort are part of the Financial Services domain, specifically supporting tax services. You will be...

The Lead Advisor will: - Respond promptly to requests for facilities-related repair work and be responsible for developing scopes of work collaboratively for our General Contractors to execute for a multitude of projects, including but not limited to HVAC, Plumbing, Roofs, Equipment, etc. - Serve as a regional project management professional initiating and executing work in conjunction with General Contractors, Field Consultants, Operators, and third-party vendors. - Be the central...

As a member of the Treasury/Corporate Cash Management team, this role will participate in supporting cash management functions at both a corporate, restaurant and international level. In this role we are looking for someone with analytical skills, who can independently problem solve and continually seeks process improvement. Previous banking/Treasury experience instrumental in meeting expectations of this role.     Our Flexible Future model offers a healthy mix...

As a Senior Regional Pricing Analyst on the Restaurant Pricing team, you will help support the pricing strategy utilized in Chick-fil-A restaurants. In this role, you will work with the Restaurant pricing team and other professionals across the business to analyze and implement complex pricing solutions relevant to our Customers and Restaurant Operators. The right candidate for this role will enjoy collaborating with others, executing detailed pricing implementations, analyzing data to generate insights, and researching issues and solutions. This role requires a highly responsible...

Scope of responsibility: The International Onboarding Sr. Specialist will take charge of overseeing and orchestrating the seamless onboarding of new international suppliers into our procurement systems.  The Onboarding Sr. Specialist will work with the Project Lead - Corporate Procurement Operations to understand compliance requirements, tax regulations, and legal obligations in existing and future international and help ensure process and system adaptations are made to encompass these new jurisdictions.  The Onboarding Sr. Specialist will be responsible for monitoring progressing of...

Do you love Android and Kotlin? Do you obsess over great customer experiences?  Are you passionate about building great Android applications using the latest approaches with Kotlin, Compose and Coroutines?    Chick-fil-A is looking for a Senior Software Engineer - Android Mobile Development to join the Customer Technology Team to help build the Chick-fil-A Android App that our...

This senior software engineer role is focused on backend development for the Mobile App DevOps team.   The team is responsible for multiple products including: - CFA Supply App – Android/IOS/Ipad app the puts supply chain in the hands of restaurant Operators and enables amazing customer support - RoutCFA App – Android app using by drivers and transportation managers.  This is a critical app that guides drivers...

The Sr. Specialist – Supplier Relationship Management position will support the operations and development of the Supplier Relationship Management Center of Excellence (CoE) reporting to the Principal Team Leader – Supplier Relationship Management.  They will support the development, piloting, documentation, and execution of a comprehensive supplier relationship strategy to provide consistency in supplier onboarding, performance and risk management, supplier segmentation, and contractual obligations.  They will collaborate with business stakeholders, legal and other areas of procurement to gather risk parameters, performance/SLA metrics, conduct industry research for...

Restaurant Accounting is one of five teams withing Restaurant Financial Services. Restaurant Accounting consists of two key functional areas: Regional Accounting Support and Accounting Strategy. Within these areas, we provide accounting support and strategy for: Chick-fil-A domestically franchised and company owned restaurants, STC Brands, Beyond the Restaurant, Operations Accounting, International restaurants, and our Restaurant Fee Calculation and Profit/Loss Reporting system. We take pride in providing "Second Mile" service to our customers which consists of Operators, STC Brands Executive General Managers, Team Members, Support Center Staff, and 3rd party vendors.  

The Sr Business Analyst will work as part of the Business Process team and is responsible for designing, documenting, and implementing business processes in the Master Data Management (MDM) space across the network of Chick-fil-A internal distribution centers to ensure that they meet the needs of the business and operate effectively.  This candidate is responsible for understanding business needs and working with business owners and the IT group to define technical requirements to support those needs.  Over the next several years, this role is expected to grow designing, implementing, and evaluating business processes across multiple distribution centers distributing ~$3B/yr. worth of product to Restaurants. This candidate...