Chick-fil-A Support Center Career Opportunities

The Property Management Representative position is responsible for maintaining the value of Chick-fil-A’s real estate portfolio by evaluating and leveraging Chick-fil-A’s property and operational rights and obligations.   Areas of Expertise: - Project Management - Cross Functional -

Chick-fil-A Supply Chain is responsible for ensuring Chick-fil-A Restaurants receive safe and reliable product in a manner that flows as seamlessly with restaurant operations as possible.     As a Senior Lead Analyst on the Supply Chain International team, you will influence our success through deriving and reporting actionable insights into various international Supply Chain initiatives. Combining advanced analytical skills with business knowledge, you will help support decision making, opportunity identification, and operational efficiencies across...

This role will support the Restaurant Development department by delivering analytical insights that support decisions around new restaurant and existing restaurant strategies. Strategies include measuring the performance and influencing the prioritization of new restaurants, facilities, equipment, and major remodels. In addition, this position will be expected to coach others in methods spanning across the analytical spectrum.   Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering...

As a Sr. Lead Data Engineer within the Strategic Insights team, you will be responsible for leading and executing complex data engineering project work in support of multiple Restaurant Development analytics and reporting needs. Sr. Lead Data Engineers typically design, implement, maintain, and optimize necessary analytics infrastructure on technically complex projects, focusing on developing solutions to data modeling and/or analytics technology needs. They must be able to quickly develop mastery of the needed subject across Restaurant Development for which they are responsible. Our Sr. Lead Data Engineers typically work with...

The business imperative of developing and supporting healthy Chick-fil-A Market Ecosystems has placed more emphasis than ever on the development and integration of new non-traditional restaurant concepts. This emphasis has served as a catalyst for growth in this area and requires more intentional focus than ever before to ensure the sustainability and success of these non-standard concept types. The need to influence strategic direction to ensure long term financial health, pursue automation and integration sequences to establish scalable supporting infrastructure, and create analytical competency and insights to ensure an accurately informed narrative is as great as it ever has been as...

Stewardship within Supply Continuity centers around risk analysis and mitigation activities to be faithful stewards over our area of responsibility as well as for the greater CFA. CFA Supply Continuity stewardship activities include commodity analysis & hedging, capacity/contingency planning (CapCon) to support future growth, category/supplier/supply chain risk assessments/analysis/mitigation strategy development, sustainability, risk identification, and diverse supplier development. Through our work, we interact with all our sourcing leads, their suppliers, and the raw materials needed to create finished goods. We require strong analytical skills balanced with creativity to identify, strategize, and communicate our priorities to attain cross-functional...

Supply Continuity Stewardship is about managing costs and risks to be faithful stewards over our area of responsibility. Supply Continuity Stewardship activities support CFA and our sourcing leads via commodity analysis & hedging activities. Further, we lead the capacity & contingency planning (CapCon) practice to support future growth and measure supply chain health. We also create informational advantages for negotiations and pricing through our Expected Cost Tool (ECT), negotiation support, sustainability, new risk identification and mitigation strategies, and diverse supplier development.  

The Sr. Lead Corporate Fleet & Drivers Safety Advisor is responsible for providing leadership and consultation for Chick-fil-A, Inc. corporate fleet and drivers' safety development, implementation, and mitigation strategies.  This role would serve as the corporate advisor for fleet and drivers safety efforts and initiatives. This role would be responsible for maintaining updated knowledge of fleet and drivers' safety practices and regulatory (e.g., DOT), support compliance efforts, engage with a collaborative team to integrate the fleet and drivers safety program within different departments (e.g. CORs TDP), perform regular trend analyses to identify areas for safety intervention &...

The Spotlight Senior Lead Engineer is responsible for the engineering vision and execution for Spotlight, our internal customer relationship management tool. Chick-fil-A is built on a model of locally owned restaurants with strong customer relationships, and Spotlight is the tool that allows local operators to manage those relationships through promotions, customer recovery, and analytics. Spotlight’s Java backend services integrate with our data lake and numerous internal production systems to power a web UI that is accessed by operators and senior restaurant team members. The Spotlight engineering lead is responsible for building strong relationships with engineering and functional peers that will...

Chick-fil-A is looking for a Senior Network Engineering Lead - Cloud Transformation to expand and migrate our business processes and applications from an on-prem Data Center environment to sustainable cloud environments. This newly created role is part of the Digital Transformation and Technology (DTT) Infrastructure and Network team who is responsible for implementing and maintaining connectivity to Chick-fil-A Restaurants and Support Center locations supporting critical business areas.  In this role you will utilize your networking expertise to design, build, deliver, and maintain a highly reliable, scalable, and complex cloud...

The Order-to Cash team within Financial Services is responsible for meeting key performance metrics around customer billing, cash collections, and cash application activities for Chick-fil-A, Inc., Chick-fil-A subsidiaries, and affiliated entities. This position reports to the Principal Team Leader, Operational Financial Services.

The Engineering Group within Chick-fil-A, Inc. focuses on innovating revolutionary systems to care for Operators, Team Members, and Customers. The unique needs of Chick-fil-A restaurants have necessitated the development of innovative equipment solutions to solve challenges related to capacity, complexity, and that meet our rigorous quality standards.   The Senior Lead Product Engineer role is tasked with influencing our equipment suppliers in the specification, design, development, testing, validation, and approval of equipment for cooking, processing, and hot and cold holding. A...

The Service & Hospitality Team designs “REMARK”able service experiences that bring care to life.  This team is responsible for helping to ensure that Chick-fil-A remains a customer service leader within the fast-food industry by meeting the changing demands of our business and the customers we serve.  The Service & Hospitality team is one of the sub-teams of the Restaurant Experience group, which is a sub-department within the Marketing department.   The role of Sr. Integration Lead, Test & Launch is to refine, validate and scale...

The Service & Hospitality Team designs “REMARK”able service experiences that bring care to life.  This team is responsible for helping to ensure that Chick-fil-A remains a customer service leader within the fast-food industry by meeting the changing demands of our business and the customers we serve.  The Service & Hospitality team is one of the sub-teams of the Restaurant Experience group, which is a sub-department within the Marketing department.   The role of Sr. Integration Lead is to refine, validate and scale “REMARK”able service...

The Rollout Sr. Project Lead’s primary responsibility is to lead, influence, consult, and direct various highly complex, time sensitive and business critical restaurant equipment programs and initiatives. Specifically, the role will focus on implementing and managing various equipment roll-outs, organizational process changes, equipment R&D projects and facility improvement projects. They will also serve as the primary interface to key business leaders, internal staff and valued business partners.  

The Benefits, Payroll & Mobility Solutions team exists to attract, retain, and retire top talent by providing a precise, industry leading, and seamless benefits and payroll experience. We offer benefits and payroll solutions to a diverse and growing set of both domestic and international entities while influencing organizational strategy with a focus on financial discipline, ingenuity, and compliance.    The Lead Analyst is a professional role that will serve in the...

Lead Software Engineer, Front-End, Operator Technology Solutions Operator Technology Solutions exists to help Chick-fil-A Operators scale their business as part of the world's most caring company. As an engineer on this team, you will invest your time and craft in building and integrating the services, tools and custom software to make it simpler for operators and team members to succeed in caring for their customers and building the Chick-fil-A brand.   As a Lead Software Engineer, you will be a...

The Lead Analyst is a member of the Total Rewards team within the People & Planning Department and will have primary responsibility for analytical work related to the maintenance of the Talent Management System, including compensation and rewards programs, in support of Chick-fil-A Support Center Staff and Staff in our vertical businesses.   This position is based out of the Chick-fil-A Support Center Office in Atlanta, GA.   Our Flexible Future model...

The Lead Technical Product Owner within the Digital Transformation and Technology department is a member of the Agile team who is accountable and responsible for the product to which they are assigned.   As a CommercePoint Edge Services Lead Technical Product Owner, you will serve as the owner of a service that opens the CommercePoint ecosystem within the restaurant to enable transformative technologies including, but not limited to, robotics, ML modeling, and computer vision solutions. Edge Services is an in-restaurant service that is on the leading edge of demand management and automation. This service supports many of Chick-fil-A's unique operations and service models which allow Team Members to ensure...

Interested in building an internet-scale commerce platform that will support billions in annual sales while helping propel Chick-fil-A to be a global brand? We are looking for an experienced software engineer who enjoys solving a wide range of cross-cutting technology challenges and building platforms that can sustain tremendous growth from our business. In this role you’ll serve as a leader, problem solver, mentor, and expert software engineer. We need you to apply the technical experience you have gained to the design, development, and delivery of a highly engineered and capable cloud commerce platform to run our revenue critical APIs. Our cloud platform provides microservices used by our...