Are you an organized problem solver who brings structure and attention to detail while being able to thrive in a start-up environment? Are you a self-starter who is dedicated to landing and delivering all aspects of a dynamic program through proactive leadership and rigorous implementation of program management best practices? We are looking for a program manager to lead and manage the end-to-end stand up of distribution centers and related facilities for Chick-fil-A’s new distribution/production network. This role will support and lead in a PMO capacity the end-to-end activity across all aspects of the Facilities team including: Transportation, Inventory Planning, Finance, Safety, Quality & Compliance, Information Technology, Public Communications, Warehouse Operations & Implementation, Restaurant Services, Operational Excellence, and Human Resources.
The Chick-fil-A Supply distribution service network is comprised of three components:
o Distribution Center – State-of-the-art warehouses that house supply for Chick-fil-A restaurants
o Production Distribution Center – Offsite facilities that prepare select ingredients and menu items for Chick-fil-A restaurants
o Transportation – Growing fleet of delivery vehicles that supply Chick-fil-A restaurants
About Chick-fil-A Supply
A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.
Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.
This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.
The Smart Restaurant Team, within the Production Design engineering organization, creates data-driven systems to improve production in our restaurants. As our production equipment becomes smarter and more connected, we have the opportunity to use its data to improve how we manage production at the restaurant level.
We are looking for an individual who is interested in designing, developing, and prototyping the future of production and conveyance systems for Chick-fil-A restaurants. This role also includes working cross-functionally with organizational partners to validate and launch production systems and ensuring our systems remain up to date as processes, equipment, and menu items change. This role will be responsible for communicating and collaborating with stakeholders across our organization, influencing them to understand the value of the work. This role may also include selecting or overseeing external partnerships to achieve these goals.
Success in this role will require someone who has strong industrial and systems engineering capabilities and proficiency in working cross-functionally with technical engineering teams and software development teams. The main goals of this role are to develop and improve integrated production, information, and conveyance systems in our restaurants in order to increase our capacity, reduce Team Member complexity, and add business value to Chick-fil-A. While working inside of the Smart Restaurant Team strategy, this role will require the expertise to work with a wide latitude for independent direction and decision making freedom to determine how best to accomplish these goals.
This role will be expected to plan and direct work independently and provide technical leadership and consultation to co-workers. This role is also expected to be an influencer within Chick-fil-A, helping to inform and influence work across the organization through their expertise and meaningful working relationships.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
About Chick-fil-A Supply
A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.
Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.
This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.The Lead Power Automation and Controls (PAC) Engineer will be a Technical Subject Matter Expert (SME) responsible for uptime, continuous improvement, troubleshooting, leading and training operators on all automation equipment within the Chick-fil-A Supply Distribution Warehouse. This individual will be working with state-of-the-art industrial controls hardware and will be working with a diverse team to help deliver automation processes to the highest standards. The PAC Engineer will be expected to work in a start-up environment with all types of trades, standing up sophisticated Material Handling Automation Equipment and transition to Site Controls Engineer to manage equipment and support daily Operations.
The Chick-fil-A Supply service networks are comprised of two components:
· Distribution Center – State-of-the-art warehouses that house supply for Chick-fil-A restaurants
Transportation – Growing fleet of delivery vehicles that supply Chick-fil-A restaurants
The Philanthropic Financial Services team exists to safeguard Chick-fil-A’s reputation by providing financial guidance, financial reporting, and compliance support surrounding philanthropic activities. We aim to raise the financial and business acumen of charitable stakeholders and influence philanthropic strategy.
This role will serve as a subject matter expert and will require relationships with key personnel both within and outside Philanthropic Financial Services. The ideal candidate is a natural problem-solver who is independent, coachable, detail-oriented, and continually seeks process improvement. The role requires a person who can operate with significant autonomy in complex situations by seeking direction, when needed, and providing recommendation through his or her substantial expertise.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Scope of responsibility:
This position leads product & service strategic sourcing activity for a minimum of two departments within Chick-fil-A Inc, a sub-set of indirect spend which today equates to $3.1B. This leader will be responsible for the development and execution of sourcing strategy for a broad and complex set of projects within those categories.
Team / stakeholder interaction:
This position will interact and manage relationships at the Director/Officer Level.
Work Complexity & variability:
This position will lead and execute sourcing work for a broad and complex set of categories inclusive of services and products. These categories will vary greatly in type, scale, and complexity. Some examples of this include construction services, OEM Materials, professional consulting, software/hardware, digital marketing, Managed Service Providers, Benefits Services, Enterprise Risk Services, Travel, Group Purchasing Organizations, Design & Engineering, Specialized Legal Services, Security, Training and more, ERP Systems and integration, and more.
Effective Leadership Characteristics:
This position requires medium level experience and knowledge within spend categories. It will require a person of mature thinking and temperament who can effectively activate a team, provide clear leadership direction, set priorities, and lead effective delivery of project work.
Autonomy & Decision Making:
This position will have autonomy and decision-making authority in interacting with stakeholder leadership. They will interact and influence and medium to higher levels of the organization especially at the Director/Officer level and be expected to provide a mature and experienced business acumen and orientation toward the business.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
This role supports the Intelligent Automation (IA) program at Chick-fil-A, which exists to enable Chick-fil-A to scale for growth and create margin for people. This role will drive the growth of intelligent automation at Chick-fil-A through leadership within the Targeted Automation Acceleration program, an internal automation consulting program. This role will also serve as the program lead for 2 strategically aligned organizational automation capabilities: Robotics Process Automation (RPA) and Intelligent Document Processing (IDP).
This role will enable all Chick-fil-A audiences across the organization to maximize their strategic contributions to our organization by implementing automations for their existing and future work. Solutions implemented and leveraged by the person in this role will enable efficiencies and create operational insights across all Chick-fil-A audiences.
The Targeted Automation Acceleration program is a focused approach to increasing staff potential through automation. With this program, self-selected sub-departments across the organization partner with the Intelligent Automation group to focus attention on specific processes and identify opportunities for automation. This role will lead project and program management, vendor management, and implementation tracking for the opportunities identified through the Targeted Automation Acceleration program.
This role will also partner with multiple stakeholders and teams across the enterprise to set the direction, vision, design, and strategy at Chick-fil-A for RPA and IDP. It will develop and implement organizational strategy, standards, endorsed tools and technologies, and best practice guidelines. This role will serve as the subject matter expert (SME) and thought leader for these capabilities that service and support all Chick-fil-A audiences. This role will be responsbile for making decisions related to vendor management, budgeting, and planning for the automation capabilities in its scope and will represent the capabilities to leadership across the enterprise.
This role is based in the Atlanta, GA area. Relocation is available for the selected candidate.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Chick-fil-A Restaurants depend on high quality sales forecasts as a critical input to several automated systems and process, such as labor scheduling and inventory ordering. The Sr. Lead Technical Product Owner is a member of a growing Agile-based DevOps team responsible for Restaurant Demand Forecasting and will play a pivotal role in driving innovation and efficiency at Chick-fil-A.
In this role, the Technical Product Owner will act as the liaison between Supply Chain, Enterprise Analytics, DTT, and other areas of the business leveraging the Restaurant Sales Forecast, working across multiple organization roadmaps to deliver forecast improvements. This individual will be responsible for partnering with cross-functional leaders to define and execute the product strategy, document functional use cases, define the problems to be solved, research in-field scenarios, and coordinate work with multiple engineering teams to continually build out and improve the capabilities of the Forecast engine.
The ideal candidate will have a strong grasp of technical and statistical concepts, as well as an effective relational and communicative presence.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
In the Chick-fil-A Senior Lead Software Engineer role you’ll serve as a team leader, problem solver, mentor, and expert software engineer. We need you to apply the technical experience you have gained in software development to the design, development, and delivery of highly engineered, complex technical products, serving to both oversee your team and contribute as a member. You will be able to focus on the techincal aspects of your team's growth and delivery.
The Sr. Lead Technical Product Owner within the Digital Transformation and Technology department isa member of the Agile team who is accountable and responsible for the product to which they are assigned. In this role, the Technical Product Owner will be responsible for leading Chick-fil-A’s growing digital payment solutions that enable e-commerce payment acceptance in our digital ordering channels. These complex solutions will require the product owner to build and maintain relationships with multiple stakeholders within the Digital Transformation and Technology, Treasury, and Marketing departments in pursuit of a shared goal to create a remarkably convenient ecommerce payment experience. They will partner closely with our payment acquirers/processors, payment gateways, card networks, and alternative payment method providers to manage ongoing solutions and identify new innovative opportunities that align with Chick-fil-A’s payment strategy.
The Senior Advisor, Field Public Affairs will manage crises in real time, identify evolving and emerging stakeholder expectations to partner with External Affairs and provide counsel to Operators and senior business leaders on how to manage those changing expectations. This role requires the ability to manage complex issues with a nuanced approach. The role will work with the media relations team, stakeholders, and business leaders.
The role serves as the trusted advisor to Operators and a strategic member of each Area Support Team (AST) by providing timely, tailored solutions to address the evolving, unique reputation challenges and opportunities of each Area across Chick-fil-A. The Advisor is a unique role, tasked with consulting both to markets within each Area, as well as consulting to local Operators across each Area.
In addition, this role will utilize research and analytics to identify the issues important to Operators and represent them appropriately to both internal and external partners. This role will provide proactive public relations and reputation counsel including identifying and fueling the right stories that will positively influence Chick-fil-A’s reputation, and reactive support for real time issues in the field.
This role will need to do all the above for Operators in our West Region including Hawaii, as well as our growing restaurant base in Puerto Rico. This role will have experience and an intimate understanding of the Hispanic Community in both the U.S. and Puerto Rico. They will serve as the Multicultural lead on the team and represent the Field Public Affairs Team working closely with the Brand PR Multicultural Advisor.
Additionally, this person must:
- Have a strong sense of initiative, be highly responsive and be able to skillfully handle multiple assignments at once.
- Provided trusted counsel to business leaders, partners, Operators and community leaders.
- Develop rapport and trust quickly.
- Thrive in fast-paced environments, while being flexible, collaborative and deadline driven.
- Maintain composure under pressure.
- Have a fundamental understanding of social media, digital platforms and traditional media relations.
- Think creatively about systems and processes, and then ensure proper execution of those processes.
- High attention to detail but also an ability to navigate “grey” areas and make gut decisions.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
As of the date of this posting, a good faith estimate of the current pay scale for this position is $182,000 to $192,000. This pay scale takes into account a wide range of business factors and may change over time.
International experience and Embraer EBM550 preferred.
An aircraft Pilot is accountable to the Director of Aviation for the safe conduct of assigned flights in accordance with all applicable laws, regulations, and policies.
Please see distinctions for Pilot-in-Command (PIC) and Second-in-Command (SIC) under Qualifications “a” and “b,” below.
The Pilot-in-Command (PIC) of a flight shall have exclusive and final authority in accordance with CFR 91.3 as to whether the aircraft shall proceed to any destination or undertake any flight. The PIC shall not be overruled by any passenger or executive, nor disciplined for well-considered decisions having to do with weather, mechanical condition of the aircraft or other hazards. The PIC will utilize all available resource in making decisions related to flight and ground operations of the aircraft.
Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
The DTT Co-Op Program offers participants a unique environment to learn Chick-fil-A’s business, culture, and technology in a safe and supportive environment. The program is committed to developing participants personally and professionally through hands-on experience, workshops, mentorship, and project work. Participants have the opportunity to explore both technical and functional tracks, enabling cross-functional skill development. This is anticipated to be a 3 semester Co-Op operating on a non-sequential, every-other-semester, basis. After working full-time for Chick-fil-A for the first semester of the Co-Op, students will return to school for their next semester, and will continue this pattern until having served 3 semesters for Chick-fil-A and 3 semesters of college coursework. The tentative start dates for this co-op are Spring or Fall 2024. The 1st semester is the Foundations semester for Co-Ops where you will gain hands-on learning and project experience. The 2nd and 3rd semesters are apprenticeship semesters where Co-Ops are embedded into a team. Co-Ops will rotate college coursework between each semester they serve with Chick-fil-A, Inc. Co-Ops will also have the opportunity to rotate work locations at Chick-fil-A’s corporate headquarters. The DTT Co-Op is a separate program from Chick-fil-A’s traditional, summer internship program at the Support Center (corporate headquarters). The tentative start dates for this co-op are Spring or Fall of 2024.
· This is a paid opportunity
· Only full-time opportunities are available (Co-Ops are encouraged to not take coursework while working)
· Must commit to working 3 semesters for Chick-fil-A
· Must have at least 3 semesters of college coursework remaining before graduation and must be pursuing an undergraduate degree in a technical field
Hiring for both Technical and Functional roles.
The Digital Transformation & Technology (DTT) Co-Op will have the opportunity to:
· Utilize cloud-based software products using modern code technologies and practices in an agile, team-based environment
· Develop proficiency in programming languages such as Java, JavaScript, Python, and Go
· Create technology plans and solutions to enable a digital workplace for corporate staff and restaurants.
· Build relationships across technical and functional peers and Chick-fil-A Technology leadership
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
The Chick-fil-A Financial Services Department offers an incredibly unique summer internship experience. Accounting Summer Interns contribute to Chick-fil-A’s growth through challenging and meaningful work. Under the guidance of an intern coach, our interns build their personal leadership brand while gaining accounting experience and developing key skills necessary for a successful career. With hands-on work assignments, exposure to C-Level executives, and activities that connect interns to our unique culture, Chick-fil-A’s Accounting Internship is among the most sought after in the industry.
Because the Accounting internship requires specific skills, we utilize an Accounting Test as an objective tool to assess a candidate’s knowledge of basic accounting principles. If you continue past our initial review, you will be asked to complete this test. To be considered in our priority applicant pool, it’s important that you schedule and complete this assessment as soon as possible. Here is a general overview of our timeline:
- Applicants are asked to apply by our Priority Application deadline of September 15
- Accounting Test August 1 – September 15
- First round video interviews take place September 11 – October 13
- Second round video interviews take place October 16 – October 27
- Final intern selections will be made by November 3
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
The Benefits, Payroll & Mobility Solutions Team exists to attract, retain, and retire top talent by providing a precise, industry leading, and seamless benefits and payroll experience. We offer benefits and payroll solutions to a diverse and growing set of both domestic and international entities while influencing organizational strategy with a focus on financial discipline, ingenuity, and compliance.
The Benefits, Payroll & Mobility Solutions Operations Team (BPMS Ops) is a technical oriented team that supports the larger Benefits, Payroll & Mobility Solutions Team. The BPMS Ops Team has responsibility for the operation and configuration of Workday, Chick-fil-A's Human Resources Information System (HRIS), for all employee benefits, including Health, Retirement, Timekeeping and Payroll. Many of the functions that the intern will assist with involve working within Workday in the areas of process improvement, report generation, and data analysis. As a member of the BPMS Ops team, the summer intern may also be asked to assist with other initiatives that support the broader Benefits and Payroll team.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Come join us on our journey to build a top-notch strategic sourcing function! Corporate Procurement is relatively new at Chick-fil-A, and we are amidst an exciting transformation across all areas of our function! We pursue meaningful impact, have access to innovative tools and work collaboratively across the business. The culture is second to none - we are a growing, purpose driven company and strive to be the world’s most caring company. This entry level role will work with internal stakeholders to identify their business requirements, identify viable suppliers, and execute a value driven strategic sourcing process. It will report to a team leader and there is significant opportunity to learn and grow on a team that works collaboratively and effectively together. This position will require the use of analytical rigor, effective communication skills, initiative, curiosity, and judgment.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Have you ever been curious about the AI that enables Chick-fil-A’s warp speed drive through or the tech stack behind its innovative Chick-fil-A One App? What about the digital architecture behind that delicious Chicken Sandwich or the hardware behind those hot, fresh Waffle Fries? Would you like to be a part of the digital community where innovations like these, and many more, are conceived, developed, and supported every day? Chick-fil-A’s Digital Transformation and Technology (DTT) Department exists to enable and empower innovation and digital transformation at the world’s most caring company! As a DTT Summer Intern (Functional track/Business Analyst), you’ll have the opportunity to:
- Gain exposure to Product Ownership and project management disciplines by supporting proprietary CFA applications like our CFA OneApp, Payments, and Kitchen Production System, and/or non-proprietary systems like Workday, Teams, and ServiceNow.
- Collaborate with Engineers, Scrum Masters, Architects, QA Testers, and other subject matter experts in an Agile/DevOps based environment to create solutions for real business outcomes.
- Connect with Chick-fil-A executives, DTT department leadership, and other key stakeholders across Chick-fil-A to build your network, learn more about Chick-fil-A culture and distinctives, and explore future career opportunities in the digital space at Chick-fil-A.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
The Financial Consulting (FC) Services Co-Op will assist the FC team in accomplishing our shared purpose of helping Operators optimize their opportunities and promoting financial stewardship across the enterprise.
This is anticipated to be a 3 semester Co-Op operating on non-sequential, every other-semester, basis. After working full-time for Chick-fil-A for the first semester of the Co-Op, students will return to school for their next semester, and will continue this pattern until having served 3 semesters for Chick-fil-A and 3 semesters of college coursework. The tentative start date for this co-op is Summer 2024.
The FC Services Co-Op will accelerate our efforts to achieve the FC Strategic Bets, primarily targeting increased role efficiency/optimized capacity for the FC and building out forward-looking perspectives.
To accomplish these objectives, the FC Services Co-Op will partner closely with FC Resources team to ideate and develop tools/dashboards that will provide insights for Operators and staff. The specific resources to be developed will be determined by real-time Operator and FC feedback along with learnings from the Trends and Escalations Report maintained by the FC team.
Additionally, the FC Services Co-Op will partner with the Center of Excellence (COE) within FC Services to aide in responding to Operators’/Team Members’ inquiries. Through this partnership, the Co-Op will be exposed to common questions and some of the most pressing issues facing Operators and their teams, and he/she will use this perspective to shape future capabilities of the FC COE. The FC Services Co-Op will also have opportunities to travel with FCs in the field and attend monthly team meetings throughout the internship.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
As a member of the Financial Solutions team, this role will participate in the transformation and automation of key financial technology systems widely leveraged by Chick-fil-A staff and integral to decision making. This team ensures staff have access to critical data, focus within their role and support of core financial systems. This role will participate in various technology focused projects to further change the way we work, develop use cases for emerging technology and enhance access to decision ready data. They may partner with various stakeholders across Financial Services, Digital Technology & Transformation, and various Experience Teams to effectively ensure digital technology enablement by all user groups.
This is anticipated to be a 3 semester Co-Op operating on non-sequential, every other-semester, basis. After working full-time for Chick-fil-A for the first semester of the Co-Op, students will return to school for their next semester, and will continue this pattern until having served 3 semesters for Chick-fil-A and 3 semesters of college coursework. The tentative start date for this co-op is Summer 2024.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Chick-fil-A is in the business of serving our guests great food and remarkable service. Family-owned and privately held, our company and our local independent franchised Operators are devoted to serving the local communities in which we operate, while offering great-tasting food made with quality ingredients — including the Original Chick-fil-A Chicken Sandwich. Today, Chick-fil-A restaurants serve millions of guests every year, in more than 2,900 locations in 48 states, Washington, D.C., Canada, and Puerto Rico.
As an International Intern at Chick-fil-A, you will contribute to our growth through challenging and meaningful work. You will build cross-cultural competency as you work on impactful projects, immerse yourself in our unique culture, and experience the city of Atlanta. Under the guidance of an intern coach, our interns build their personal leadership brand while gaining accounting experience and developing key skills necessary for a successful career.
Because the Accounting internship requires specific skills, we utilize an Accounting Test as an objective tool to assess a candidate’s knowledge of basic accounting principles. If you continue past our initial review, you will be asked to complete this test. To be considered in our priority applicant pool, it’s important that you schedule and complete this assessment as soon as possible.
This is an 11 week position at Chick-fil-A’s Support Center in Atlanta, with an anticipated start date in May 2024.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
This role will support the Production Design Team, which develops processes, systems, and equipment for use in Chick-fil-A restaurants. The Production Design team manages projects through all phases of development: Understand, Imagine, Prototype, Validate, and Launch. It is our mission to engineer revolutionary restaurant systems operators, team members, and customers love.
In this co-op position, you will be provided with thought-provoking assignments to implement real-world restaurant solutions and gain tangible experience that you can leverage throughout your career. You will have opportunities to present learnings, visit restaurants, and interact cross-functionally within the business. Additionally, you will connect with a mentor for career coaching throughout the program who will support your growth personally and professionally.
This is anticipated to be a 3 semester Co-Op operating on non-sequential, every other-semester, basis. After working full-time for Chick-fil-A for the first semester of the Co-Op, students will return to school for their next semester, and will continue this pattern until having served 3 semesters for Chick-fil-A and 3 semesters of college coursework. The tentative start date for this co-op is Spring of 2024.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
