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The Sr. Lead Restaurant Safety Advisor is responsible for providing technical leadership and consultation in the field of Restaurant specific Environmental, Health and Safety. This role would serve as an advisor on Restaurant workplace safety efforts and initiatives. This role would be responsible for maintaining updated knowledge of People Safety regulations (e.g., OSHA), support compliance efforts, perform regular trend analyses to identify areas for safety intervention & oversight, and perform safety assessments and education where needed.
Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Chick-fil-A’s history is rich with elevated experiences, going above and beyond the fast-food norm to manifest the little things. Shifts in the advertising industry, in concert with our customers’ trust and affinity for the Chick-fil-A brand, all open up an opportunity for Chick-fil-A to extend our role in customers lives and deliver value beyond the expected.
Our aim is to provide engaging four-quadrant family entertainment that creates opportunities for co-viewing, co-listening and co-play for the families and fans of Chick-fil-A. We are looking to produce original entertainment – entertainment not necessarily about Chick-fil-A products or the Chick-fil-A brand -- but rather, content that accomplishes the following:
- Connection: provide families a good reason to gather
- Care: fuel moments of kindness & optimism
- Community: facilitate conversation, activity & life beyond the screen
The Entertainment Producer over gaming (or Gaming Producer) is a new full-time position at Chick-fil-A, charged with overseeing the day-to-day creative exploration, development, and production of original games from Chick-fil-A.
These might include video games— be they console, mobile games, “free to play” games, or other digital activities—as well as analog games, including board games, card games, and other family and group activities.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
The Sr. Lead Safety Advisor, Product Safety is responsible for providing Product and People Safety leadership and consultation for Chick-fil-A branded product items working collaboratively with Legal - Regulatory, Supply Chain, Marketing and Brand Strategy. This role would liaison with process owners of these departments to evaluate and advise on People Safety risks within product categories such as Kids Meal Premiums, Plush, E-Commerce/Retail, NEXT, Team Member Appreciation, Evergreen, CFA Support Center Store, Pennycake, and Future of Play, Marketing events etc.
Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
The Sr. Lead Product Owner – EHS and QA Compliance Systems role is responsible for testing data flows, issue resolution, configuration and technical support for Chick-fil-A Supply, Bay Center Foods, and Supply Chain Development Center. This person also partners with each area of the Business to define, document, and consult on functional and technical requirements to support daily Operations and enable future growth of each Business.
As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.
The Chick-fil-A Supply and Bay Center Foods service networks are comprised of three components:
- Distribution Center – State-of-the-art warehouses that house supply for Chick-fil-A restaurants
- Production Distribution Center – Offsite facilities that prepare select ingredients and menu items for Chick-fil-A restaurants
- Transportation – Growing fleet of delivery vehicles that supply Chick-fil-A restaurants
The Senior Design Lead for Restaurant Design Application & Training plays a crucial role in the Design Integration team, overseeing the enhancement and maintenance of the design catalog and providing training to stakeholders in Restaurant Development and across the organization regarding the use of the catalog and any new or updated design initiatives.
With a focus on gathering constant feedback from end users, this role also assumes some design leadership responsibilities for both internal and external partners, ensuring the continued development and improvement of the restaurant design catalog. Strategic efforts are required to clarify the purpose and functionality of the catalog, aiming to create a user-friendly resource that supports stakeholders and end-users within Restaurant Development and beyond.
Collaboration with various internal partners throughout the organization is essential for developing a comprehensive training strategy for new or updated design solutions. Close collaboration with stakeholders within Restaurant Design is necessary to fully convey the design intent behind introduced design projects and ensure that a training strategy is appropriate for end users.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
As a Sr. Lead Data Engineer, you will be responsible for leading complex work with high visibility in support of Customer & Market Insights (CMI), specifically the Media & Measurement team. This work will support the strategic partnerships that Chick-fil-A has with media partners that provide or require data, as well as internal business performance measurement. Sr. Lead Data Engineers typically design, implement, maintain, and optimize necessary analytics infrastructure on technically complex projects, focusing on developing solutions to data modeling and/or analytics technology needs.
This role will interface with internal stakeholders and media partners to translate business and operational needs and requirements into efficient and optimized ETL processes that scale. This role will need to quickly develop mastery of internal data and the data available from media partners that can be used by CMI to inform and power decision making within the Brand Strategy, Advertising, and Media team.
Our Sr. Lead Data Engineers typically work with wide latitude for action or decisions on projects that are more complex or cross-functional in nature. They act as a subject-matter-expert and resource on data and/or analytics technology issues. This role may represent CMI in external conversations, particularly with media partners. They may also assist with the selection or oversight of outside vendor partners. They are expected to influence project execution with IT and CMI teams.
Successful candidates for this role must have strong analytical and data modeling skills, a deep understanding of database technology and data use within analytic platforms, and they must have strong programming skills with SQL and Python. Experience with Databricks, Spark, and/or DBT ideal. We expect our Sr. Lead Data Engineers to have demonstrated fluency and competency in both the technology language of IT and the analyst language of departmental analysts. They should have experience developing and implementing data models for analytic use and a moderate level of experience with cloud database architecture. They will need to be fast learners with a keen eye for detail, systems thinking, and process design. They must be team players who work steadfastly to create impactful change. This is a professional track role. Additionally, this role will work in concert with other CMI Data Engineers and with Data Engineers in our Enterprise Data & Analytics function.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
As a Sr Lead Data Scientist, you will be responsible for leading technically complex role-specific project work as a part of a larger cross-functional team in support of one or more lines of business. Sr Lead Data Scientists typically analyze data and develop or apply statistical methods, machine learning models, optimization, simulation, algorithms, and infrastructure on projects that are technically complex, requiring a working knowledge of components of machine learning and statistical model development, algorithm design, and compute architecture. They must be able to quickly develop mastery of new subject-matter across any line of business for which they have responsibility.
Our Sr Lead Data Scientists typically work with wide latitude for action or decisions on outcomes for projects that are typically more complex or cross-functional in nature. Successful candidates for this role must have strong analytical and research skills, a strong understanding of statistics and statistical modeling, a working understanding of modern machine learning and its mathematical underpinnings, and they must have strong programming skills with SQL, R and/or Python. They will need to be fast learners with a keen eye for detail, systems thinking, and process design. They must be team players who work steadfastly to create impactful change. This is a professional track role.
The Sr. Project Lead serves a critical function on the Marketing Investment Team, overseeing the day-to-day management of all paid national and market level media investments, with a focus on digital channels. The Sr. Project Lead supports both the national and market media operations required to facilitate the stewardship of Chick-fil-A’s domestic marketing investment.
The Sr. Project Lead works closely with our media agency to ensure our strategies are accurately implemented and our investments optimized on a continuous basis. Working cross functionally, the Sr. Project Lead ensures our investments complement and align with other enterprise work (Brand Strategy, Marketing Consulting, Performance Marketing, Customer Relations Management, Customer and Market Insights, Digital Transformation, Customer Digital Experience, Delivery, etc.).
The successful candidate will be an enthusiastic, high-capacity leader with strong media experience. They must have deep functional media knowledge, be a strategic thinker, demonstrate a high degree of accuracy and prioritized sense of urgency.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Chick-fil-A is looking for a Senior Product Lead that will drive Restaurant Inventory Management capabilities by delivering Inventory Automation technologies and strategies.
This position sits within the Digital Transformation & Technology (DTT) Department and will support our Chick-fil-A restaurants across the US, Canada and Puerto Rico.
The Senior Product Lead will improve our restaurants’ ability to manage inventory by testing and implementing hardware and software solutions that increase accuracy and decrease complexity. In this role, you will partner with Supply Chain business partners as well as third party vendors to define requirements, test, pilot, and roll-out solutions that our restaurants will love. By managing data, integrations, configurations, and support of strategic Inventory Automation technology, you will help drive the continued success of Chick-fil-A.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
The Production Design Group within Chick-fil-A, Inc. focuses on engineering revolutionary restaurant system solutions that Operators, Team Members, and Customers love for 3,000+ restaurants.
The Senior Lead Engineer in the Industrial & Systems Engineering group of Production Design provides Operational consulting to cross-functional stakeholders who drive new menu or packaging items and new food-production equipment, systems, and process projects from conception to implementation. This engineer is specifically tasked with developing and influencing solutions to increase the production capacity of restaurants and decrease complexity, labor, or ergonomic risk for Team Members.
This engineer needs to be skilled and confident influencing and communicating to cross-functional partners at all levels of the organization. A chief contribution will be to utilize disciplined principles of engineering analysis, problem-solving, and innovative design. Position must be able to understand current state-of-the art food-industry equipment designs and apply innovative, forward-thinking design initiative prior to the need being explicitly stated or identified.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
The Benefits, Payroll & Mobility Solutions team exists to attract, retain, and retire top talent by providing a precise, industry leading, and seamless benefits and payroll experience. We offer benefits, payroll and mobility solutions to a diverse and growing set of both domestic and international entities while influencing organizational strategy with a focus on financial discipline, ingenuity and compliance.
The Domestic Mobility Sr. Lead role will ensure compliant and effective oversight of the domestic mobility program, which ensures payroll compliance for Chick-fil-A, Inc. and related entity Staff traveling domestically. This role requires an ability to balance attention to detail alongside the broader program to identify solutions. This role will work with minimal supervision, requires effective project management skills, and should have deep knowledge and experience in state wage reporting/withholding requirements. As a Sr. Lead on the BPMS team, this individual will be responsible for complex assignments and leading large projects and programs independently.
Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
The Sr. Product Lead, Inventory Strategy will lead innovative activities to automate capturing and collecting restaurant inventory data. They will assist with optimizing inventory levels and defining the replenishment strategy for new and existing nodes within Chick-fil-A’s Supply Chain. This role will be responsible for setting and maintaining inventory parameters, creating or enhancing replenishment logic and algorithms, minimizing product waste while ensuring high in-stock rates, and developing key performance indicators to measure adherence to inventory parameters and their impacts on restaurant and business objectives. This role will also be responsible for advising restaurants and Chick-fil-A Field Staff on in-Restaurant Inventory Management best practices.
This role will serve as the In-Restaurant Inventory Product Owner supporting the build and rollout of the new Supply Chain back-office system, Signal. As the Inventory Product Owner, this role will be responsible for developing product requirements to improve on-hand inventory accuracy and address waste in current state inventory processes in alignment with restaurant and business objectives. The Inventory Product Owner will work with a cross-functional team to prioritize the product requirement backlog, support the development process, test functionality, and plan releases to Signal restaurants.
Additionally, this role will directly oversee the day-to-day inventory performance of pilot location concepts within the Supply Chain – quickly root causing exceptions and executing any needed changes and parameter updates to ensure smooth operations. This role will work closely with multiple cross-functional stakeholders in Distribution Center Operations and Transportation to align inventory strategy with operational constraints.
This role is a part of the PLAN value chain within Chick-fil-A’s Supply Chain organization. PLAN sits at the beginning of the Supply Chain operational flow and is responsible for ensuring the creation, setup, and maintenance of all necessary inputs to enable proper product to flow to the restaurants. These include areas such as demand and supply planning, replenishment algorithms, channel management, limited time offering buys, and distribution center and restaurant inventory management.
Procurement professional with full responsibility for ensuring continuity of supply for 20+ operationally critical skus in Chick-fil-A Restaurants. With a network spend responsibility of over $385M, the individual will work with suppliers and internal stakeholders to build and sustain the product pipeline for a +$30 Billion Restaurant Chain with over 3000 Restaurants. Role will include managing and expanding a supplier network of over 40 partners and building robust capacity and contingency plans to continue to fuel Restaurant sales and growth. In addition, professional will be responsible for negotiating pricing models for core items that ensure market leading cost of goods for Chick-fil-A Operators. Individual will create and own commodity risk management strategies of responsible categories to ensure chainwide savings by leveraging the collective buying power of the Chick-fil-A network. Effective relationship management capability required to influence external suppliers and internal stakeholders of products within category responsibilities.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
The purpose of the External Research & Development Team is to harness the power of an external venture network to create competitive advantage. We aim to accelerate solutions to core business challenges, support the development of alternative revenue streams beyond the core business, serve as a reliable resource for internal partners and provide real world understanding of emerging solutions/technologies. Supporting these outcomes are three key strategies: building an expansive global venture network, cultivating strong internal relationships and influencing external innovation.
With the increasing pace of change, we believe an open innovation model is needed to effectively support the enterprise; this model acknowledges one company does not have a monopoly on good ideas and actively leverages innovation from outside the company to solve challenges, seize opportunities and prevent disruption. Open innovation requires an expansive network to be successful. The Senior External Research & Development Lead is responsible for supporting our strategic approach to building our global external network. The role leads our efforts to build external relationships, expand our understanding of innovation happening across the globe, identify the most promising solutions and connect potential solutions with internal teams to accelerate the business.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
The Property Management Representative position is responsible for maintaining the value of Chick-fil-A’s real estate portfolio by evaluating and leveraging Chick-fil-A’s property and operational rights and obligations.
Areas of Expertise:
- Project Management
- Cross Functional
- Peer Collaboration
- Decision Making
- Problem Solving
- Contract Negotiations
- Relationship Management
- Risk Evaluation
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Chick-fil-A Supply Chain is responsible for ensuring Chick-fil-A Restaurants receive safe and reliable product in a manner that flows as seamlessly with restaurant operations as possible.
As a Senior Lead Analyst on the Supply Chain International team, you will influence our success through deriving and reporting actionable insights into various international Supply Chain initiatives. Combining advanced analytical skills with business knowledge, you will help support decision making, opportunity identification, and operational efficiencies across our international supply chain and global business partners.
This individual will use their advanced analytical knowledge to develop and maintain complex models and dashboards, combining various external and internal data sources to derive insights. This experienced individual will direct their own work with wide latitude while also providing technical leadership to co-workers. This individual may also help select and oversee outside partners.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
The International Marketing Team is responsible for introducing the Chick-fil-A Brand in non-U.S. states. The Puerto Rico Advertising and Communications Lead is responsible for delivering Puerto Rico specific marketing materials for Puerto Rico restaurants and Brand. This includes identifying annual creative needs and ensuring they are relevant for the Puerto Rico audience.
The Advertising and Communications Lead is a both a project manager, with experience in partnership across teams and an experienced creative lead. The role will be expected to deliver in the following areas:
Project Management: Able to manage the various ongoing projects meant to fuel growth in the Puerto Rico Market
Creative Development: Articulate Puerto Rico creative adaptations and/or unique needs and provide feedback
Collaboration: Work closely across U.S. and Puerto Rico Teams and build relationships with Puerto Rico Operators
Perspective: Balance local needs with a global brand
Relationships: Influence local Operators with the needs of the business and the needs of the Brand
The Advertising and Communications Lead role will report to the International Marketing Director. It is a non-people leader role.
This role will support the Restaurant Development department by delivering analytical insights that support decisions around new restaurant and existing restaurant strategies. Strategies include measuring the performance and influencing the prioritization of new restaurants, facilities, equipment, and major remodels. In addition, this position will be expected to coach others in methods spanning across the analytical spectrum.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
As a Sr. Lead Data Engineer within the Strategic Insights team, you will be responsible for leading and executing complex data engineering project work in support of multiple Restaurant Development analytics and reporting needs. Sr. Lead Data Engineers typically design, implement, maintain, and optimize necessary analytics infrastructure on technically complex projects, focusing on developing solutions to data modeling and/or analytics technology needs. They must be able to quickly develop mastery of the needed subject across Restaurant Development for which they are responsible.
Our Sr. Lead Data Engineers typically work with some latitude for action or decisions on specific projects, solutions, or technical issues. Successful candidates for this role must have strong analytical and data modeling skills, a deep understanding of database technology and data use within analytic platforms, and they must have strong programming skills with SQL and/or Python. We expect Sr. Lead Data Engineers to have the capacity for fluency and competency in both the technology language of IT and the analyst language of departmental analysts. They will need to be fast learners with a keen eye for detail, systems thinking, and process design. They must be team players who work steadfastly to create impactful change.
Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Stewardship within Supply Continuity centers around risk analysis and mitigation activities to be faithful stewards over our area of responsibility as well as for the greater CFA. CFA Supply Continuity stewardship activities include commodity analysis & hedging, capacity/contingency planning (CapCon) to support future growth, category/supplier/supply chain risk assessments/analysis/mitigation strategy development, sustainability, risk identification, and diverse supplier development. Through our work, we interact with all our sourcing leads, their suppliers, and the raw materials needed to create finished goods. We require strong analytical skills balanced with creativity to identify, strategize, and communicate our priorities to attain cross-functional support. From our position in the organization, we see a broader picture and from this angle, we can create a more cohesive view of our supply.
The Supply Chain Supply Continuity Analyst, specializing in data analytics and modeling, will be instrumental in leveraging data-driven insights to mitigate risk for supply chain operations. This role involves building and running analytical models, creating visualizations, and collaborating with internal and external stakeholders to ensure future supply chain continuity.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.