Chick-fil-A Support Center Career Opportunities

Supply Continuity Stewardship is about managing costs and risks to be faithful stewards over our area of responsibility. Supply Continuity Stewardship activities support CFA and our sourcing leads via commodity analysis & hedging activities. Further, we lead the capacity & contingency planning (CapCon) practice to support future growth and measure supply chain health. We also create informational advantages for negotiations and pricing through our Expected Cost Tool (ECT), negotiation support, sustainability, new risk identification and mitigation strategies, and diverse supplier development.  

The Sr. Lead Corporate Fleet & Drivers Safety Advisor is responsible for providing leadership and consultation for Chick-fil-A, Inc. corporate fleet and drivers' safety development, implementation, and mitigation strategies.  This role would serve as the corporate advisor for fleet and drivers safety efforts and initiatives. This role would be responsible for maintaining updated knowledge of fleet and drivers' safety practices and regulatory (e.g., DOT), support compliance efforts, engage with a collaborative team to integrate the fleet and drivers safety program within different departments (e.g. CORs TDP), perform regular trend analyses to identify areas for safety intervention &...

This role is responsible for leading the Mobile App DevOps team for the supply chain vertical business lines (VBL’s).   The team is responsible for multiple products including: - CFA Supply App – Android/IOS/Ipad app the puts supply chain in the hands of restaurant Operators and enables amazing customer support - RoutCFA App – Android app using by drivers and transportation managers. This is a critical app that...

This role has an influential impact on the organization by leading Cloud Operations, specifically focusing on our cloud deployments across multiple supply chain vertical business lines. You'll be a pivotal part of a dynamic team, driving operational excellence in our cloud infrastructure and services. This position requires a candidate with an engineering mindset to operations, strong ability to communicate, and a commitment to continuous learning and leadership growth.   About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A...

The GIS Insights Analyst will work serving as the primary mapping and programming contact to sub-departments in Restaurant Development, other departments at Chick-fil-A, and store Operators. This role is responsible for the development of geographic datasets, applications, end-user support and training. Additionally, this role will create and maintain programming capabilities to increase efficiencies that improve existing tools and processes.   Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture...

Chick-fil-A, Inc. has a stated intent to expand business interests in Canada and Puerto Rico. As a result, Chick-fil-A is seeking a Senior Lead Software Engineer to support solutions for our International Technology Strategy that we consume, create, and compose.   In this role, we are seeking an exceptionally talented Senior Lead Software Engineer to support solutions for our Canada and Puerto Rico Divisions. The International team currently operates as a small team within the Enterprise. You will be responsible for architecting, delivering, testing, and supporting solutions to...

The Senior Employee Relations Consultant is responsible for conducting civility recommendations and assigned projects under the guidance of the Talent Relations Director and providing recommendations to leadership. This person will also be involved in research and reporting as needed, aiding in compliance matters, and aiding in the consistent administration and training on employment law matters.   This position is based out of the Chick-fil-A Support Center Office in Atlanta, GA. Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key...

The Sr. Project Lead is responsible for serving as the Supply Chain project manager and sourcing lead for a portfolio of new food-touching equipment and smallware projects, spanning all phases of Chick-fil-A’s innovation process (Understand, Imagine, Prototype, Validate, Launch). Working closely with key crossfunctional stakeholders, including Production Design, Legal, Restaurant Development, Restaurant Food Safety, etc.), the Sr. Project Lead will influence scopes, timelines, and objectives in accordance with Supply Chain capabilities; identify, vet, and contract suppliers to ensure food safety, continuity, quality, and stewardship objectives are met and tradeoffs are aligned upon organizationally....

The Chick-fil-A Support Center is launching a new project-based role that is part of the Team Member Experience Team within Marketing department. This Project Full-time role is a TEMPORARY, full-time position up to a maximum of 36 months.   Chick-fil-A, Inc., in its desire to be the world’s most caring company, supports independent Owner/Operators in navigating the talent landscape, and supports Operators in their efforts to be Frontline’s Favorite Place to Work in their local communities. To achieve this, Team Member Experience sub-department (within the...

As a Senior Lead Data Engineer, you will be responsible for leading complex project work as a part of a larger cross-functional team in support of Supply Chain.  Sr. Lead Data Engineers typically design, implement, maintain, and optimize necessary analytics infrastructure on technically complex projects, focusing on developing solutions to data modeling and/or analytics technology needs.  You must have a general understanding of Supply Chain operations and be able to quickly develop mastery of the needed subject area across Supply Chain.    Our Senior Lead Data...

The Sr. Lead Advisor role is responsible for providing outstanding customer service to Restaurant Operators and Team Members regarding their Chick-fil-A (CFA) Supply orders and deliveries. This role will help drive innovative solutions between Restaurants and CFA Supply. The Sr. Lead Advisor role is part of the CFA Supply Restaurant Services Team and will work collaboratively with Restaurants to facilitate Restaurant onboarding, optimize CFA Supply and Restaurant delivery processes and improve overall Restaurant satisfaction. This role supports Owner/Operators within certain markets and requires significant travel and time in Restaurants. This role works closely with Owner/Operators and Restaurant Team...

This role supports FP&A by monitoring and communicating the story behind Chick-fil-A's corporate financial health and metrics. Primary responsibilities include creating dashboards and visuals to share complex financial information  in an engaging, simple and easy-to-understand way with audiences like Chick-fil-A's Financial Strategy Team, CFO, Executive Committee, and Board of Directors.   This individual will have a strong understanding of Chick-fil-A's position within the QSR industry, restaurant sales performance over time, our Operator Agreement, and how Chick-fil-A, Inc. earns revenue. The ideal candidate will...

The Test & Rollouts Sr. Project Lead serves a critical function on the T&R Operations Team, overseeing various programs and initiatives that support our ability to scale with the growth of the business. As the programs led by Test & Rollouts continue to increase in volume, complexity, and scope, it is crucial that our internal systems and processes support the work of our team, fostering efficiencies and bolstering our operational effectiveness.   The Sr. Project Lead, Operations will focus on driving overall process improvement, identifying opportunities and...

Support Now is an essential sub-department of Field Operations. We provide support to our corporate users and quick-service restaurants by making it easy for our Operators, Team Members, and Staff to get answers, solve problems and identify opportunities.  We measure success by the speed, accuracy, and experience we provide. The services we offer include general business support, IT and operation support, systems and application support, networking support, and many other technologies that are utilized by our Franchisees. We also focus on continuous improvement, strategy and insights to make things better for today and where Chick-fil-A is headed tomorrow.    The Sr. Project Lead will first have a...

Lead Software Engineer, Front-End, Operator Technology Solutions Operator Technology Solutions exists to help Chick-fil-A Operators scale their business as part of the world's most caring company. As an engineer on this team, you will invest your time and craft in building and integrating the services, tools and custom software to make it simpler for operators and team members to succeed in caring for their customers and building the Chick-fil-A brand.   As a Lead Software Engineer, you will be a...

Chick-fil-A is looking for a Lead Cloud Platform Engineer to join the Digital Transformation and Technology (DTT) Organization supporting the our Customer Technology Solutions (CTS) team.  In this role you will lead the charge in building an internet-scale commerce platform that will support billions in annual sales while helping propel Chick-fil-A to be a global brand.   We are looking for an experienced cloud platform engineer who enjoys solving a wide range of cross-cutting technology challenges while building platforms that can sustain tremendous...

The Lead Technical Product Owner, Manufacturing Systems role is responsible for assessing, designing, and testing data flows, end-end issue resolution, configuration, and technical support for Chick-fil-A Supply, Bay Center Foods, Cold Storage, and automated distribution centers. This person also partners with each area of the business to define, document, and consult on functional and technical requirements to support daily operations and enable future growth of each business.   As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food...

The Legal Operations Lead Insights Analyst role is a full-time, professional track role whose primary responsibility is to identify, generate and communicate insights for the Legal Department through the blending, transformation, and critical evaluation of data through descriptive, diagnostic and limited predictive methods relying on Chick-fil-A’s established analytics tooling stack. The Legal Department is in the early stages of this capability so this role will build from the ground up and influence the metrics and KPIs of the department. This role will also be expected to provide analytical support for multiple projects or workstreams in the Legal Department with some dependencies on other...

As Chick-fil-A Supply and Bay Center Foods continue to scale, we must think strategically about our current capabilities and long-term goals to determine the best talent strategy to meet our growing business needs. The Lead Advisor supports the day-to-day operations of the talent team by administering and ensuring compliance across occupational and...

This is a professional level role requiring a person who will lead and manage assignments that support Restaurant Cash Management functions specifically related to Customer Payment Operations. This role will be responsible for projects related to credit card chargebacks, fraud mitigation, digital payment support, and daily Restaurant cash management support. This individual will be expected to provide 2nd mile service to Operators, 3rd party vendors, and internal staff.  Work is often completed with significant latitude and is a flexible mix of working in person and virtually guided by...