Chick-fil-A Support Center Career Opportunities

Chick-fil-A, Inc. is dedicated to expanding its business through innovative endeavors both domestically and globally. This technology-dependent approach supports diverse business requirements and operational environments inherent in global expansion and vertical integration.   We are searching for a skilled and motivated engineer to lead Cloud Operations and Site Reliability Engineering (SRE) for our international Restaurants and to provide support to other entities. You will be responsible for the availability, performance, security, and cost-efficiency of cloud infrastructure...

This role is responsible for leading the quality engineering automation team for the supply chain vertical business lines.  The team automates testing within Chick-fil-A Supply, Bay Center Foods, and upstream pilots. This leadership role is responsible for taking an API centric approach to automate tests of critical business processes across multiple systems related to: - SIT for launch new distribution centers - Regression testing of our integration platform - Regression testing of major SaaS platforms when being upgraded or...

Chick-fil-A is looking for a Lead Software Engineer - Customer 360 Data Application that will serve as the leader to a strong team of Software Engineers responsible for the application development, data management and support of Chick-fil-A's Customer 360 data systems.   Chick-fil-A is in the process of enhancing its data infrastructure, processes, data governance and management with a goal to care for our customers personally. Chick-fil-A has experienced tremendous growth in our digital customer engagement through Chick-fil-A...

Support Now at Chick-fil-A, Inc. delivers 24/6 support services to over 3,000 quick-service restaurants, ensuring seamless operations for Chick-fil-A Franchisees—Operators and their Team Members. As part of this mission, the Team Lead, Support Now – Restaurant Support, plays a critical role in leading, coaching, and motivating a team of Level I Analysts who provide essential IT troubleshooting and technical support to restaurant teams. **This role supports our Phone IT Agent team and will be a shift start time of 2:00pm-11:00pm end**   Our Flexible Future model offers...

The Chick-fil-A Tax Department is responsible for tax compliance, technology, special projects, research and audit defense functions for independently-owned franchised restaurants and corporate activities. We exist to provide tax planning, regulatory reporting and consulting to stakeholders, governments, external auditors and business leaders.  As we grow in complexity and global footprint, we seek to influence business decisions, reduce tax liability and mitigate risk.   This role is essential to the international tax reporting function and requires collaboration with other functional teams as...

Chick-fil-A is looking for a Lead Cybersecurity Engineer to safeguard our vertical business lines and international restaurants (entities).   In this role you'll design and implement cutting-edge security solutions, collaborating with talented teams to protect our systems from evolving cyber threats. This role offers the opportunity to shape cybersecurity strategies, solve complex challenges, and make a real impact on a global scale. If you're a passionate cybersecurity professional who thrives in a fast-paced, innovative environment, we encourage you to apply and experience the...

The Lead Technical Product Owner is responsible for data flows, integrations, configuration and technical support for Chick-fil-A Supply, Bay Center Foods, and future pilot programs. This person is responsible for partnering with each business to define, document and consult on functional and technical requirements to support daily operations and enable future growth of each business.   A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply is a food production and distribution service network focused entirely on serving the unique needs and growing volume of...

Imagine a role where your Lean Six Sigma expertise directly impacts the success of Chick-fil-A Operators, empowering them to deliver exceptional experiences to guests every day. As the Continuous Improvement Project Lead at Support Now, you'll not only drive process improvements but also champion the Chick-fil-A culture and foster a team environment dedicated to continuous learning and growth. If you are passionate about people, process, and purpose, this is the perfect opportunity for you.   The Continuous Improvement (CI) Project Lead is a pivotal role within the Support Now...

Corporate Communications partners across the Chick-fil-A organization to execute effective, compelling internal communications that build culture, drive change and support business goals. This individual will support the team’s vision of creating clarity and alignment by inspiring, educating and equipping internal audiences.   Specifically, this individual will focus on consulting and collaborating with a set of business leaders within...

Corporate Communications and External Affairs exists to enhance and protect the reputation of Chick-fil-A so we can fully live out our Corporate Purpose.   This role, which sits within the Business Communications + Campaigns Public Relations team, will help support external communication development and execution for bodies of work across the business- primarily in service of Restaurant Experience, with specific focus on Menu, Consumer Packaged Goods (CPG) and Brand Advertising and Media initiatives, as-needed. This person will also support Influencer Relations across all...

The Events Management Project Lead will oversee Corporate Communications and External Affairs (CCEA) events, playing a key role in ensuring seamless and successful events that align with CCEA’s department mission to “Educate, equip and engage key stakeholders to build goodwill, earn and expand the right to do business and have a positive impact on communities around the world.”    This role is responsible for overseeing the execution of events to meet departmental needs, including managing...

The Corporate Communications and External Affairs (CCEA) department has a mission to educate, equip and engage key stakeholders to build goodwill, earn and expand the right to do business, and have a positive impact in communities around the world. To support this, the Enabling Services & Operations team “Stewards Chick-fil-A’s collective voice through our network of channels.”   The Corporate Communications Content Manager is responsible for managing content across all internal...

The Sr. Insights Analyst is a professional track role whose primary role is to identify and communicate insights for an assigned scope of business through the transformation, visualization, and critical evaluation of data through descriptive, diagnostic, and select predictive methods relying on CFA’s established analytics tooling stack. This role will be expected to provide analytical support for multiple related projects or workstreams across Supply Chain functions, including those with dependencies on other departments. It will require acting as a Subject Matter Expert in a broad suite of standard data, methods, and tools, including complex features. The Sr. Insights Analyst may receive...

Sr. Software Engineer, Front End, Supply Chain   Ensuring our supply chain effectively meets the demands of our restaurants is key to enabling Chick-fil-A's continued growth. We are looking for a Sr. Software Engineer to join our team as we focus our efforts on optimizing the order management lifecycle, delivering real value for Operators.   This role will live within our Digital Transformation and Technology (DTT) department and work closely with an Agile...

Chick-fil-A, Inc. has a stated intent to expand business interests in Canada, Puerto Rico and to the EMEA and APAC regions. As a result, Chick-fil-A is seeking a Sr. React Native Engineer to build custom solutions for our International Technology Ecosystem. The International Technology Ecosystem team currently operates as a start-up within an Enterprise.   As we grow internationally, you'll play a crucial role in developing custom solutions tailored to global markets. Your responsibilities will include creating proof-of-concepts, architecture within React or React Native...

The Assistant to the Officer VP of Restaurant Development will serve as administrative support. In this role, you will perform key activities including building a strong RD Culture and Community, closely working with other administrators, special projects, meeting facilitation, time investment strategy, meeting coordination, serving on cross functional groups, and communication support.   Our Flexible Future model offers a healthy mix of working in person and virtually,...