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Support Now at Chick-fil-A, Inc. delivers 24/6 support services to over 3,000 quick-service restaurants, ensuring seamless operations for Chick-fil-A Franchisees—Operators and their Team Members. As part of this mission, the Team Lead, Support Now – Restaurant Support, plays a critical role in leading, coaching, and motivating a team of Level I Analysts who provide essential IT troubleshooting and technical support to restaurant teams. **This role supports our Online IT Agent team and will be a shift start time of 10:00am-6:00pm end**
Our Flexible Future model...
The Executive Assistant serves as a strategic and relational partner to the President, providing high-level administrative and operational support to ensure she is fully equipped to lead with clarity, focus and care. This role manages the President’s daily priorities and key initiatives, plans travel, oversees meeting preparation and calendar management, and supports Executive communication.
The Executive Assistant ensures both the work and the people connected to it are thoughtfully supported at every touchpoint with the relational excellence, warmth, professionalism and hospitality that defines the office of the...
At Chick-fil-A, Site Reliability Engineering is a technical function which mixes in influence. Across our 3000+ North American stores, cloud, and private data centers, SREs work with our DevOps teams to introduce and hone SRE principles, establish reliability goals, and develop tooling for operational observability. We are a small team working through many different patterns to bring observability to everyone. SREs at Chick-fil-A collaborate across teams and roles, feed learnings back into the organization, and learn all the ways technology is used along the way. The team is focused on tooling and enablement rather than traditional SRE roles.
The Payroll Operations Specialist serves as the primary payroll liaison for the Leave Accommodations team, managing all payroll processes related to leaves of absence for Chick-fil-A, Inc. and its Related Entities. This role also encompasses leading customer service and inquiry management for the Payroll Operations team, in addition to executing various other essential payroll tasks. The position requires comprehensive technical payroll principles and practices, works with minimal supervision on complex matters, and demonstrates the ability to consult with and advise colleagues effectively. In addition, this role will elevate processes and procedures by thoughtfully applying current and emerging technologies, such as...
The Administrative Coordinator role for Entity Technology Solutions (ETS) within the Digital Technology and Transformation department serves to support the Executive Director and Leadership Team of ETS. ETS exists to provide technology support to emerging business areas; these currently include Chick-fil-A International and Supply Chain Vertical Business Lines (Chick-fil-A Supply, Bay Center Foods). The Administrative Coordinator role for ETS extends beyond traditional administrative responsibilities, requiring a continuous improvement mindset and agility in the performance of daily tasks for the team. This role delivers support by managing complex schedules, coordinating travel arrangements, and...
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