Chick-fil-A Support Center Career Opportunities

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The Quality Engineer is responsible for providing support in the critical areas of the Distribution Center for Chick-fil-A Supply. This role will focus on understanding the engineering quality needs of the business and overseeing the enhancement of process capabilities. Additionally, it will leverage quality management systems (QMS), engineering and Lean Six Sigma tools to align with the objectives of the Business Excellence team and the overall business. The role will also coordinate with subject matter experts and key stakeholders at the Distribution Center to create solutions and define performance goals and metrics, thereby creating/driving internal processes and systems to ensure appropriate due diligence is applied to business decisions.   About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.    Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.   This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8446
The  Business Analyst is responsible for providing technical systems and software support for modification, implementation, or conversion of business systems. The role will be a communications link between user and technical groups. This role will document and analyze more complex user business processes and requirements, identify solutions including modification of business processes to align with Business Excellence strategy. This role will focus on understanding the needs of the business and overseeing the development of strategy defining and providing performance goals, metrics and also creating/driving internal processes, systems to ensure appropriate due diligence is applied to business decisions.   About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.    Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.   This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8447
This position entails the planning, coordination, and managing of activities related to the physical inventory requirements in the Chick-fil-A Supply Distribution Centers (DC) and Production Distribution Centers (PDC). This includes forecasting, demand planning, inventory management, creating and issuing purchase orders, and supplier integration and relationship management. The position interfaces with suppliers, DC/PDC management, Chick-fil-A, Inc. Supply Chain, Marketing, QA, and Finance. The role will support multiple distribution/manufacturing centers.   This position requires the staff member to utilize a diverse range of skills and experiences in the overall support of company operations and requires a high degree of independence in the execution of these responsibilities. The Sr. Analyst works closely with the Chick-fil-A Supply leadership team to establish and continually improve the organization’s performance, productivity, efficiency, and profitability through effective supply chain management methods and strategies. Furthermore, this role will be uniquely challenged with their participation in the building of a robust demand planning and inventory management organization that will ultimately be responsible for over $3 billion in inventory. This role will report to the Principal Team Lead, Inventory and Demand Planning and resides in Chick-fil-A Supply LLC.   About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.    Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.   This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8448
The Sr. Financial Analyst is responsible for providing support in the critical areas of Financial Planning and Enterprise Analytics for Chick-fil-A Supply. This role will focus on understanding the needs of the business and helping to develop the strategy and financial modeling aligned with its objectives, coordinating with subject matter experts and key stakeholders to create solutions, defining and providing performance goals and metrics, and creating/driving internal processes and systems to ensure appropriate due diligence is applied to business decisions. About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving theunique needs of Chick-fil-A restaurants. This position will provide multi-site, financial planning and analysis (FP&A) leadership for our network. Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs. The Chick-fil-A Supply distribution service network is comprised of three components: - Distribution Center– State-of-the-art warehouses that house supply for Chick-fil-A restaurants - Upstream Production– Offsite facilities that prepare select ingredients and menu items for Chick-fil-A restaurants - Transportation– Growing fleet of delivery vehicles that supply Chick-fil-A restaurants
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8449
As the Principal Program Lead – Fleet Safety & Compliance, you will lead development and implementation of the Chick-fil-A Supply® Corporate Fleet Safety & Compliance programs within the Safety, Quality and Compliance (“SQC”) function. In this role, you will have the opportunity to enhance standards, processes, trainings, and data systems that meet the needs of the organization and your colleagues – which in turn will help drive continued innovation at an operation like no other in the food service industry.   About Chick-fil-A Supply® A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply® is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.    Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply® supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.   This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.
Job Function
Distribution
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
25%
Requisition ID
2020-8520
As a Lead Data Engineer, you will be responsible for leading significant role-specific project work as a part of a larger cross-functional team in support of one or more major analytics technology tools.  Lead Data Engineers typically leverage and implement pre-defined analytics infrastructure on projects of moderate technical complexity, focusing on developing solutions to data modeling and/or analytics technology needs.  They must be able to quickly develop mastery of the needed subject across a specific line of business for which they are responsible.  Our Lead Data Engineers typically work with some latitude for action or decisions on specific projects, solutions, or technical issues.  They may represent EA in internal conversations and may assist with the selection or oversight of outside vendor partners.  Successful candidates for this role must have strong technology and data analysis skills, a solid understanding of database technology and data use within analytic platforms, and they must have strong programming skills with SQL and/or Python.  We expect Lead Data Engineers to have the capacity for fluency and competency in both the technology language of IT and the analyst language of departmental analysts.  They will need to be fast learners with a keen eye for detail, systems thinking, and process design.  They must be team players who work steadfastly to create impactful change. 
Job Function
Enterprise Analytics
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8286
As a Sr. Lead Data Management Platforms Engineer, you will be responsible for leading significant enterprise wide work as a part of a larger cross-functional team in support of multiple major analytics technology tools.  The role will leverage and implement both pre-defined analytics infrastructure as well as create and deploy new patterns on projects of significant technical complexity, focusing on developing solutions to data modeling and/or analytics technology needs.  They must be able to quickly develop mastery of the needed subject across a specific line of business for which they are responsible.  Our Sr. Lead Data Engineers typically work with wide latitude for action or decisions on specific projects, solutions, or technical issues.  They will represent EA in internal conversations and may assist with the selection or oversight of outside vendor partners.  Successful candidates for this role must have strong technology and data analysis skills, a solid understanding of database technology and data use within analytic platforms, and they must have strong programming skills with SQL and/or Python.  We expect Sr. Lead Data Engineers to have the capacity for fluency and competency in both the technology language of IT and the analyst language of departmental analysts.  They will need to be fast learners with a keen eye for detail, systems thinking, and process design.  They must be team players who work steadfastly to create impactful change.  This is a professional track role.
Job Function
Enterprise Analytics
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8287
As a Sr. Lead Master Data Engineer, you will be responsible for leading complex role-specific project work as a part of a larger cross-functional team in support of one or more lines of business during the implementation of our master data management initiative.  Sr. Lead Master Data Engineers will design and implement necessary master data infrastructure on technically complex projects, focusing on developing solutions to master data management and technology needs based upon business requirements.  They must be able to quickly develop mastery of the master data lifecycle across any line of business for which they are responsible.  Our Sr. Lead Master Data Engineers will work with wide latitude for action or decisions on projects that are more complex or cross-functional in nature.  They act as a subject-matter-expert and resource on master data management and technology issues for the larger community of analysts, and they may represent EA in external conversations and may assist with the selection or oversight of outside vendor partners.  They are expected to influence the project execution of IT and analyst teams. Successful candidates for this role must have strong analytical and data modeling skills, a deep understanding of database technology and data use within analytic platforms, and they must have strong programming skills with SQL and/or Python.  We expect our Sr. Lead Master Data Engineers to have demonstrated fluency and competency in both the technology language of IT and the analyst language of departmental analysts.  They should have experience developing and implementing master data management platforms and a moderate level of experience with cloud database architecture.  They will need to be fast learners with a keen eye for detail, systems thinking, and process design.  They must be team players who work steadfastly to create impactful change.  This is a professional track role.
Job Function
Enterprise Analytics
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8410
Candidates MUST watch the 2 videos below BEFORE expressing interest in the Leadership Development Program:    LDP Experience Password: LDP   LDP Info. Session   The Leadership Development Program is a 24 to 36-month developmental program that requires 100% travel including weekends. It is available to individuals who are interested in growing their business acumen and restaurant leaderships skills in their pursuit of future leadership opportunities with Chick-fil-A or other businesses. As a Leadership Development Participant, you will be required to gain full knowledge of what it takes to lead and operate a Chick-fil-A Restaurant. Your first 4 to 6-months will be spent working in a restaurant learning brand standards and working alongside team members to learn restaurant roles and responsibilities.   After being prepared to lead a Chick-fil-A restaurant, you will enter a two-year training process to develop the key competencies needed to own a Chick-fil-A Franchise, work at the Chick-fil-A Support Center in Atlanta or obtain an opportunity in another organization. LDP participants serve as leaders in roles that support the business needs of Chick-fil-A, including ensuring restaurant excellence at grand openings and in Chick-fil-A operated restaurants, primarily through the capacity as a Grand Opening Supervisor and Interim Manager.
Job Function
Field Operations
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
100%
Requisition ID
2019-6825
The Consultant, Restaurant Food Safety & TM Health provides specialty consulting services to Business Consultants, Chick-fil-A Franchisees and various other CFA Support Center groups. This consulting service includes providing expertise in all areas related to food safety and the health of restaurant Team Members.  This also includes serving Business Consultants and Operators to ensure that regulatory requirements are met in the various local, state and national jurisdictions.
Job Function
Field Operations
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
60%
Requisition ID
2020-8368
A Sr. Lead Advisor, Contingent Labor is a strategic position supporting People leadership team to develop strategies, design plans, coordinate negotiations, implement contracts, and drive successful supplier relationships in the leading the Contingent Worker Program Office. This role will oversee the strategy and direction of the overall management for the Contingent Worker program.
Job Function
Human Resources/People
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
0%
Requisition ID
2020-8225
The Talent Partner serves as an advisor to entry through mid-level leaders and staff providing HR consultation and developing resources to match business needs.  The role serves as a member of the Talent Consulting team supporting the design and execution of people strategy and initiatives. Talent Partners support growth of leadership capability, organizational change management, and improve processes that scale people practices for the future. Talent Partners have the opportunity to work across multiple departments and in tandem with Talent Directors who support senior leaders. This position is based in Atlanta, Georgia at our Chick-fil-A Support Center.
Job Function
Human Resources/People
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8539
This role designs the processes, systems and tools to manage performance management and career development for Chick-fil-A Corporate Staff.  The individual will identify and prioritize strategic performance management and career development needs and design recommendations to deepen Staff and Leadership understanding of performance management and career development practices. He/She will be responsible to oversee the design and development of processes and initiatives leveraging data and partnerships within People Planning to create agile, progressive, and business- focused development strategies that prepare talent for the future in a high growth environment.
Job Function
Human Resources/People
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8788
Do you enjoy working with project teams to formulate and apply industry leading security strategies? Are you energized by the challenge of protecting and securing the information assets across a diverse and rapidly expanding line of growing businesses?  Are you a self-starter who is motivated to lead in a critical area of the business? The Cybersecurity Analyst Lead role gives you the opportunity to partner with the Digital Transformation and Technology (DTT) Security team to lead and tailor the security strategy for Chick-fil-A subsidiary businesses (entities), advise on best practices, coordinate remediations to cybersecurity requirements and requests, and ensure the overall security posture of solutions provided by DTT Entity Technical Services (ETS). You will provide critical leadership between the ETS infrastructure group and those using technology solutions in entity businesses.
Job Function
Information Technology
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8170
The Payments Product Lead Business Analyst on the Customer Technology Solutions team in DTT will serve as the owner of payments processing software developed by Chick-fil-A.  These solutions sit at the intersection of ordering and fulfillment.  They must be efficient, flexible, and robust.  Business continuity, security, and cost must be considered as you build omnichannel payments experiences that will be used by Chick-fil-A Customers nationwide.   In this role, you will have an opportunity to develop relationships with multiple stakeholders within DTT, Treasury, Marketing, and Operations as you take responsibility of this multifaceted product.  In addition, you will work with various payment acquirers/processors, card networks, issuers, wallet providers, and hardware manufacturers as you build out Chick-fil-A’s next generation payment experiences.
Job Function
Information Technology
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8173
Chick-fil-A is rolling out one of the largest Kubernetes deployments in the industry to support Internet of Things and Edge Computing use cases in our 2000+ North American restaurants. We need an experienced, passionate distributed systems engineering lead to drive the rollout and continued improvements to this critical platform.   At Chick-fil-A, in the Software Engineering Team Lead role, you will serve as a team leader, problem solver, mentor, and expert software engineer. We need you to apply your technical experience to the design, development, and delivery of complex technical products. You will oversee the work on your team and contribute hands-on as a team member.     
Job Function
Information Technology
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8329
Chick-fil-A is leveraging the ServiceNow platform to drive enterprise effectiveness. The DTT Shared Platforms team exists to help transform how Chick-fil-A staff get their work done as well as how we support our restaurants. The Lead Platform Engineer, ServiceNow Operations and Architecture role will be key in helping us to build strong processes and practices around the operations of the ServiceNow platform as well as helping us to architect solutions with sustainability and maintainability in mind.   As a Lead Platform Engineer, you will be responsible for helping the ServiceNow team realize operational excellence and help us build and run an operating model that will support future growth. You will be responsible for the tactical relationship with managed services partners which will be responsible for executing on operational tasks for our system. You will also be responsible for identifying processes and tasks that we can move over to the managed services teams to help us build staff capacity.
Job Function
Information Technology
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
5%
Requisition ID
2020-8330
The Restaurant Payments Lead System Analyst is a member of the Operator Technology Solutions team within the Digital Transformation & Technology department. They will serve as the owner for the restaurant payments portfolio and act as the liaison with the Treasury and Restaurant Accounting organizations, as well as with various teams in DTT.  This person will be responsible for partnering with Treasury and Restaurant Accounting to define and execute the Restaurant payments strategy, understand and document use cases, define the problems to be solved, research in-field scenarios, and coordinate work with vendors and internal developers to continually improve the capabilities of the Restaurant Payments portfolio.  This role will require significant interaction with multiple sub-teams in DTT and across the business, as well as external business partners.    
Job Function
Information Technology
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8331
Positions open for Summer 2021 and Fall 2021   Hiring for both Technical and Functional roles.    The 2021 Digital Technology Graduate Co-Opwill have the opportunity to: - Build cloud-based software products using modern code technologies and practices in an agile, team-based environment - Build technology plans and solutions to enable a digital workplace for corporate staff and restaurants.  - Build relationships across technical and functional peers and Chick-fil-A Technology leadership - Build application development skills to understand how different systems interact Co-Ops in the Digital Technology program devote time to prototyping and experimenting with technology to improve the lives of Customers, Operators and Team Members.  In this Co-Op, you’ll leverage technology like Blockchain, IoT, Machine Learning and more to create innovative technology solutions. Projects previous interns have contributed to include Google Glass, mobile app development (Chick-fil-A One), Computer Vision and automation. You'll connect with a mentor for career coaching throughout the program and experience leadership opportunities who will personally and professionally develop you. Additionally, Graduate Co-Ops will be offered the unique opportunity to help coach and develop undergraduate members of the program.   This program gives you the opportunity to leverage your programming and project management skills in a real-life working environment. You’ll get to experience first-hand Chick-fil-A’s corporate culture and participate in a range of IT/DTT projects.  In addition to project work, you’ll meet with key leaders across each function to better understand all aspects of the business. You will also have the opportunity to rotate across our various IT/DTT offices and functions while gaining key skills and perspective necessary for a successful career in IT/DTT at Chick-fil-A, Inc. or in IT/DTT more broadly. To see some of the exciting work our team is engaged in, visit our Medium Blog.     ABOUT THE Co-Op    This is a brand-new Co-Op Program that Chick-fil-A’s Technology team is using to partner with students on experimental projects while also preparing the future IT workforce for Chick-fil-A and IT more broadly. We are committing to developing you as a technical professional who will be ready to take on the real-world challenges of the technical world.  This is a 2 or 3 semester Co-Op operating on a non-sequential semester basis where students will spend their first semester working full-time at Chick-fil-A. After working full-time for Chick-fil-A for the first semester of the Co-Op, students will partner with their university to create a co-op schedule that allows at least 2 full-time working semesters with Chick-fil-A and then returning to school for the off semesters. Co-Ops will also have the opportunity to rotate work locations at Chick-fil-A’s corporate headquarters. The Technology Innovation Co-Op is a separate program from Chick-fil-A’s traditional, summer internship program at the Support Center (corporate headquarters).      - This is a paid opportunity  - Only full-time opportunities are available (Co-Ops may not be taking coursework while working) - Must commit to working 2-3 semesters for Chick-fil-A - Must have at least 2-3 semesters of college coursework remaining before graduation and must be pursuing a Master’s degree in a technical field - Must reside within 50 miles of the Chick-fil-A Support Center located on Buffington Road in Atlanta, GA.  
Job Function
Information Technology
Position Type
Internships
City
Atlanta
Requisition ID
2020-8398
  Positions open for Summer 2021 and Fall 2021   Hiring for both Technical and Functional roles.    The 2021 Digital Technology Undergraduate Co-Op will have the opportunity to: - Build cloud-based software products using modern code technologies and practices in an agile, team-based environment - Build technology plans and solutions to enable a digital workplace for corporate staff and restaurants.  - Build relationships across technical and functional peers and Chick-fil-A Technology leadership - Build application development skills to understand how different systems interact Co-Ops in the Digital Technology program devote time to prototyping and experimenting with technology to improve the lives of Customers, Operators and Team Members.  In this Co-Op, you’ll leverage technology like Blockchain, IoT, Machine Learning and more to create innovative technology solutions. Projects previous interns have contributed to include Google Glass, mobile app development (Chick-fil-A One), Computer Vision and automation. You'll connect with a mentor for career coaching throughout the program and experience leadership opportunities who will personally and professionally develop you.    This program gives you the opportunity to leverage your programming and project management skills in a real-life working environment. You’ll get to experience first-hand Chick-fil-A’s corporate culture and participate in a range of IT/DTT projects.  In addition to project work, you’ll meet with key leaders across each function to better understand all aspects of the business. You will also have the opportunity to rotate across our various IT/DTT offices and functions while gaining key skills and perspective necessary for a successful career in IT/DTT at Chick-fil-A, Inc. or in IT/DTT more broadly. To see some of the exciting work our team is engaged in, visit our Medium Blog.     ABOUT THE Co-Op    This is a brand-new Co-Op Program that Chick-fil-A’s Technology team is using to partner with students on experimental projects while also preparing the future IT workforce for Chick-fil-A and IT more broadly. We are committing to developing you as a technical professional who will be ready to take on the real-world challenges of the technical world.  This is a 3 semester Co-Op operating on a non-sequential, every-other-semester, basis. After working full-time for Chick-fil-A for the first semester of the Co-Op, students will return to school for the next semester, and will continue this pattern until having served 3 semesters for Chick-fil-A and 3 semesters of college coursework. Co-Ops will also have the opportunity to rotate work locations at Chick-fil-A’s corporate headquarters. The Technology Innovation Co-Op is a separate program from Chick-fil-A’s traditional, summer internship program at the Support Center (corporate headquarters).      - This is a paid opportunity  - Only full-time opportunities are available (Co-Ops may not be taking coursework while working) - Must commit to working 3 semesters for Chick-fil-A - Must have at least 3 semesters of college coursework remaining before graduation and must be pursuing an undergraduate degree in a technical field - Must reside within 50 miles of the Chick-fil-A Support Center located on Buffington Road in Atlanta, GA.  
Job Function
Information Technology
Position Type
Internships
City
Atlanta
Requisition ID
2020-8399

Connect With Us!

Connect with us! We’re always looking for talented minds to join our team. Interested in learning more about Chick-fil-A, but don’t see an opening that’s the perfect fit just yet? Connect with us so we can stay in touch. Want to know more about Chick-fil-A? This video is a great place to start! Chick-fil-A, Inc. Work Full of Life