Chick-fil-A Supply is hiring a Transportation Network Planning Analyst to support our growing network. This person will have a leading role in the design and implementation of Chick-fil-A’s North American store delivery network. Using the Blue Yonder Transportation Management System suite of tools, this role will establish a dynamic route optimization model that, in the years ahead, can drive insight across our network, identify efficient resource allocation, and help craft the future of transportation and delivery for a thirty-billion dollar company.
As the CFA Supply’s scope expands, this role will grow with it. This role will have a significant impact on the efficiency and profitability of the company. It will require the staff member to utilize a diverse range of skills and experiences in the overall support of company operations and requires a high degree of independence in the execution of these responsibilities. Successful candidates will be able to lead, analyze, and communicate strategic planning efforts.
To succeed, you must be a creative problem solver and insist on the highest standards for quality, maintainability, and performance. Although the ideal candidate will have experience with transportation management systems and network optimization, there is no expectation they will be an expert. This role is open to individuals with other backgrounds who have demonstrated excellence in creative problem solving, analysis and a willingness to learn. The systems we own are responsible for delivering the food and packaging needed by restaurant Operators to serve millions of customers every day. You will generate and leverage tools to design our network and accompanying TMS in a way that best meets our business goals.
About Chick-fil-A Supply
A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.
Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.
This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.
The Governance Sr. Paralegal position is a full-time position in the Legal Department which will support a wide variety of increasingly complex matters in corporate governance and corporate transactions for Chick-fil-A, Inc. and related entities.
This role is based in Atlanta, GA. For candidates that do not live in the Atlanta Metropolitan area, Chick-fil-A offers a full relocation policy.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
This senior engineering role is a software engineering role that integrates and implements custom business logic for our most critical systems using a cloud-based workflow engine. The role will give you the opportunity to continue your professional development and enable you to make impactful contributions in a fast-paced, dynamic environment. In this role, you will work as a core contributor on a agile DevOps team that solves large scale problems using the latest cloud technologies. You will actively contribute in every part of the development lifecycle, from design and development to CI/CD and delivery.
About Chick-fil-A Supply
As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.
The Chick-fil-A Supply and Bay Center Foods service networks are comprised of three components:
- Distribution Center – State-of-the-art warehouses that house supply for Chick-fil-A restaurants
- Production Distribution Center – Offsite facilities that prepare select ingredients and menu items for Chick-fil-A restaurants
Transportation – Growing fleet of delivery vehicles that supply Chick-fil-A restaurants
As a Senior Systems Analyst, you will join a team responsible for supporting technology for Chick-fil-A’s Staff Technology. As our business grows in sales and complexity, new processes and systems to support this growth are required to scale and thrive. In this role, you will serve as a liaison between Digital Transformation & Technology and Organizational Planning, providing technical and functional solutions to support Chick-fil-A’s growth. You will partner with Organizational Planning, Financial Planning and Talent Planning to implement a strategy execution management system to capture strategy, tie key work to the strategy, and monitor progress of ongoing projects.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
This Senior Paralegal currently sits in Legal Regulatory, Privacy and Compliance and will work with a team of lawyers, other paralegals, compliance professionals and administrators. The Senior Paralegal will track and implement new law and maintain ongoing compliance programs, including anti-bribery, across Chick-fil-A, Inc. Support Center departments and Chick-fil-A subsidiaries. The ability to work on a team, thrive in a dynamic, changing regulatory environment and global business as well as demonstrate strong legal, knowledge management, problem-solving and project management skills are keys to success in this role.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
As a Sr. Systems Analyst on the People Solutions Team, you will join a team responsible for supporting Chick-fil-A’s Talent, Franchisee Selection, Sustainability, Learning & Development, and Campus Ops Systems. Our Corporate Staff continues to grow, and our business needs are becoming more complex, so we are aiming to use and maintain the best technology platforms to sustain this evolution. In this role, you will be responsible for overseeing the systems that enable the Support Center campus’ operations. This requires detailed knowledge of the architecture of multiple systems, in order to troubleshoot issues that arise and the ability to recommend changes. You will play a vital part in the health, stability, and scalability of these systems.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Operator Technology Solutions exists to help Chick-fil-A Operators scale their business as part of the world's most caring company. As an engineer on this team, you will invest your time and craft in building and integrating the services, tools and custom software to make it simpler for operators and team members to succeed in caring for their customers and building the Chick-fil-A brand.
In this OTS Engineering role, you will work to standardize and decouple systems and integrations to enable scale and high velocity change as business requirements are refined. You will leverage and contribute to existing frameworks while following and extending accepted architectural patterns. You will be a technical leader on a small product team where you can influence the product direction and engineering patterns, while mentoring other staff engineers.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
The Chick-fil-A Financial Services Department is made up of many sub-departments that support Chick-fil-A Franchisees and Chick-fil-A, Inc. As an Accountant, you will have the opportunity to contribute to Chick-fil-A through challenging and meaningful work while building your professional brand, gaining accounting experience, and preparing for a successful career.
By applying for this position, applicants will automatically be considered for all positions listed below and will be placed based on their skills, interests, and business need.
Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
The Sr Technician, Power Automation and Controls will be a technical SME responsible for assisting the Controls Engineer in equipment uptime, continuous improvement, troubleshooting, and maintaining the Warehouse Execution System (SynQ) and Warehouse Control System (BCI) within the Distribution Warehouse. This individual will be working with state-of-the-art industrial controls hardware and will be working with a diverse team to help deliver automation processes to the highest standards. This individual will be joining the Chick-fil-A Supply LLC. family with the goals of being able to provide a caring, consistent, and reliable service through its distribution networks helping support Chick-fil-A restaurants and their communities.
As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.
The Chick-fil-A Supply service networks are comprised of two components:
- Distribution Center – State-of-the-art warehouses that house supply for Chick-fil-A restaurants
- Transportation – Growing fleet of delivery vehicles that supply Chick-fil-A restaurants
Support Now is an essential sub-department of Field Operations. We provide support to our corporate users and quick-service restaurants by making it easy for our Operators, Team Members, and Staff to get answers, solve problems and identify opportunities. We measure success by the speed, accuracy, and experience we provide. The services we offer include general business support, IT and operation support, systems and application support, networking support, and many other technologies that are utilized by our Franchisees. We also focus on continuous improvement, strategy, and insights to make things better for today and where Chick-fil-A is headed tomorrow.
Specialist, Support Now (Network) role is focused on advanced WAN/LAN troubleshooting, technical coaching and training of network support team, proactive monitoring and auditing of the Chick-fil-A network and resolving chronic network issues at Chick-fil-A restaurants. The Specialist role works with senior leaders across the company. This role is focused on supporting Chick-fil-A Operators, staff, an escalation point for analysts within help desk teams by troubleshooting network issues, as well as triaging these issues by collaborating with vendor business partners. This role works closely with Digital Transformation Team on tool improvement, which aids in quickly identifying the network health of a restaurant. In addition, this role works with Operators, business partners and like-minded professionals to ensure Grand Openings network performances are healthy prior to day one of operations. This role requires an ambitious activator, driven leadership attributes and a high ownership mentality to hallmark success on this team.
If you are passionate about joining a championship team that focuses efforts on making it easy with care, Support Now is the place for you.
The Systems Analyst II (Power, Automation & Controls) will be a technical SME tasked with inventory movement and maintenance, data management, statistical analysis of equipment performance, and assisting the operations with systemic moves all within the Distribution Warehouse. The enviornment in which this team member will be working in will be mostly spent in a control room but will be trained in team member responsibilities to assist in all hands-on deck situations. The tasks associated with interfacing with the Warehouse Execution System and Warehouse Control System are mission critical for the day-to-day buisness. Lastly, this individual will be joining the Chick-fil-A Supply LLC. family with the goals of being able to provide a caring, consistent, and reliable service through its distribution networks helping support Chick-fil-A restaurants and their communities.
As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.
The Chick-fil-A Supply service networks are comprised of two components:
- Distribution Center – State-of-the-art warehouses that house supply for Chick-fil-A restaurants
- Transportation – Growing fleet of delivery vehicles that supply Chick-fil-A restaurants
The Financial Transformation Team is entrusted with the responsibility of enabling the transformation of the Financial Services department by translating the future vision of the department into intentional and integrated change initiatives. This is a professional role which is responsible for coordinating classes, meetings, and events in support of the team and department. The person filling this role will build and utilize a network across the department and levels. They will partner with members of the Financial Transformation team to execute strategies related to department effectiveness, education, and communication. This role is also responsible for culture related work and coordinating innovation and professional development events. The person filling this role will have excellent communication skills, time management skills, interpersonal skills, the ability to self-manage and planning/coordination skills. Work is performed with a healthy mix of working in person at the Support Center and virtually, both with limited supervision.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
The Chick-fil-A Tax Department is responsible for tax compliance, technology, special projects, research and audit defense functions for independently-owned franchised restaurants and corporate activities. We exist to provide tax planning, regulatory reporting and consulting to stakeholders, governments, external auditors, and business leaders. As we grow in complexity and global footprint, we seek to influence business decisions, reduce tax liability and mitigate risk.
The Accountant II, Payroll Tax responsibilities will be to support the Payroll Tax Department’s Payroll Tax Compliance function by assisting with U.S. Federal, state, and local payroll tax compliance and audits for Chick-fil-A, Inc., related affiliates, and third-party franchisees. This role’s primary responsibilities are to process payroll tax payments, and process and file payroll tax returns. This role will also assist with all year-end payroll tax compliance requirements. As Chick-fil-A grows into the International market, this role will include any international responsibilities to support third-party franchisees, payroll systems and payroll tax compliance.
Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Support Now is an essential sub-department of Field Operations. We provide support to our corporate users and quick-service restaurants by making it easy for our Operators, Team Members, and Staff to get answers, solve problems and identify opportunities. We measure success by the speed, accuracy, and experience we provide. The services we offer include general business support, IT and operation support, systems and application support, networking support, and many other technologies that are utilized by our Franchisees. We also focus on continuous improvement, strategy and insights to make things better for today and where Chick-fil-A is headed tomorrow.
IT Helpdesk Agents are responsible for providing support for all technologies used by our Chick-fil-A Franchisees. IT Agents look for ways to serve, get answers, and solve problems in a timely manner for our Operators, Team Members and each other.
If you are passionate about joining a championship team that focuses efforts on making it easy with care, Support Now is the place for you.
Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Every single day our Restaurants serve amazing food and provide an incredible Customer Experience, however things not always go 100% as expected. In those moments that matter, when our Customer's need support you will be there to serve them. This is an incredible opportunity to do significant work by providing extraordinary support in the unique Chick-fil-A way, and our founder Truett Cathy said it best: "In the food business, it only takes one mistake, one rude Team Member or one bad sandwich to lose a customer. Do things right each time, making sure customers get what they expect, and sometimes more." Your role will be to resolve and delight our Customers, to ensure we win their hearts every day. You will have an incredible impact on everyone you come in contact with and you will represent our Chick-fil-A brand with every Customer interaction whether via phone or our online channel.
The ideal candidate is a problem solver that can easily build rapport with Customers. Candidates will be eager to exceed Customer expectations by using active listening skills, demonstrating empathy and advocacy, diagnosing and fully resolving issues, managing cases efficiently, using positive language, and having passion for doing the right thing.
As our customers’ first point of contact, you are the friendly voice of Chick-fil-A, providing outstanding Customer service, troubleshooting, and technical support. We’ll rely on you to listen to our Customers and use your technical knowledge, creativity, and passion to meet their needs — and remind them that "My Pleasure" is not just an expression, behind that expression we have amazing people. Because we believe our individual backgrounds, perspectives, and passions will help us be the World's Most Caring Company. You'll be trained to reach your highest potential.
Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Chick-fil-A Supply is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation. As the business matures and the team grows, the Regional Talent Leader is needed to lead, develop and oversee the distribution center talent teams within a multi-state environment. The Regional Talent Leader is responsible for providing talent support to the staff members within the assigned region, as well as being a key member of the regional team. This role works closely with Chick-fil-A Supply Chain leadership teams to enable growth by proactively assessing needs and delivering talent management solutions that maximizes engagement and minimize risk. While strategy and guidance will be provided by the Talent Director and Talent leadership, it is essential that the person in this role is skilled at execution and is an exceptional self-starter and initiator.
About Chick-fil-A Supply
Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care. For more information, visit cfa-supply.com.
The Human Resources (HR) Leader will report to the Regional Human Resource Leader and oversee the day-to-day operations of the human resources team at the Chick-fil-A Supply Distribution Center (DC) in Cartersville GA. This individual will help lead a workforce to distribute millions of cases of inventory annually to Chick-fil-A Operators throughout the southeast. The HR Leader will ensure that the workforce can meet the demands of the DC, working closely with HR leaders at Chick-fil-A, Inc. and other Chick-fil-A Supply distribution centers to drive the HR strategy at the DC. Most importantly, the HR Leader will lead in a way that supports Chick-fil-A’s vision and strategy while embodying the corporate purpose.
This roles requires for the team member to be onsite in Cartersville GA. Relocation assistance will be provided if the team member lives over 60 miles outside of the distribution center in Cartersville GA.
About Chick-fil-A Supply
A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.
Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.
This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.
Chick-fil-A, Inc. has a stated intent to expand business interests in Canada, Puerto Rico and to the EMEA and APAC regions. As a result, Chickfil-A is seeking a highly experienced Data Architect to join our team focused on our International Technology Strategy for Canada, Puerto Rico and the EMEA and APAC regions.
In this role, you will provide technical leadership and consultation to co-workers with significant technical expertise and knowledge. You will plan and direct projects and/or outcomes of major complexity and possess and apply more advanced knowledge of Data architecture,
privacy, and analytics specialization to the completion of these projects. You will work with wide latitude for unreviewed action or decision on all outcomes and may represent the organization in outside discussions and technical forums. You will also assist with or lead the selection and oversight (including assistance with financial and/or budgetary management) of outside partners and professionals to effectively deliver outcomes and results.
The role will report to the Team Leader for International Technology in Entity Technical Services and will partner closely with other senior
technical leaders within the support regions and Digital Transformation and Technology (DTT) department. The position is based in Atlanta, GA.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
This position has a high preference for intermediate or advanced Spanish speaking skills.
The Consultant, Restaurant Food Safety & TM Health provides specialty consulting services to Operations Leads, Chick-fil-A Franchisees and various other CFA Support Center groups. This consulting service includes providing expertise in all areas related to food safety and the health of restaurant Team Members. This also includes serving Operations Leads and Operators to ensure that regulatory requirements are met in the various local, state and national jurisdictions.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
The Sr Oracle SCM Technical Architect is the Technical System Owner of the Oracle ERP system (Finance, EPM, Demand/Supply Planning, Supply Chain, Order Management, Maintenance, Manufacturing) with responsibility for data flows, integrations, configuration and technical support for Chick-fil-A Supply, Bay Center Foods, and Offsite Thawing Pilot. This person is responsible for partnering with each Business to define, document and consult on technical requirements to support daily Operations and enable future growth of each Business.
As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.
The Chick-fil-A Supply and Bay Center Foods service networks are comprised of three components:
- Distribution Center – State-of-the-art warehouses that house supply for Chick-fil-A restaurants
- Production Distribution Center – Offsite facilities that prepare select ingredients and menu items for Chick-fil-A restaurants
- Transportation – Growing fleet of delivery vehicles that supply Chick-fil-A restaurants
