Chick-fil-A Support Center Career Opportunities

The Continuous Improvement Engineer (CIE) will be responsible for building and utilizing indirect influence to deliver a supply chain wide process improvement process, with governance, that will ultimately grow into an integrated business process to enable, track, and ensure Chick-fil-A Supply’s and its partners most efficient use of resources and capital for optimization and supply chain wide goal delivery.   About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.   

Oversee the maintenance and facilities management activities of the sites within the region including monitoring the performance of internal teams and Facilities Maintenance providers. Execute strategies and plans to meet the business needs, promote operational excellence, drive continuous improvement and innovation, and achieve operational excellence. Role requires an understanding of the business needs and knowledge of leading maintenance and facilities management practices, industry benchmarks and trends, and supplier relationship management techniques. The ideal candidate for this role is a leader who will work collaboratively with maintenance, operations, implementation, and maintenance provider teams to develop strategies and...

The Digital Learning Team is responsible for the digital learning transformation at Chick-fil-A – redefining and modernizing learning approaches and how our audiences experience learning, accelerating individual and collective growth and development at Chick-fil-A and Field audiences.   As part of the Digital Learning Team the Learning Technology Principal Program Lead is a learning technology professional responsible for leading the charge to define the technology strategy and roadmap utilizing existing L&D and enterprise...

As a Principal Advanced Analytics Portfolio Lead, you lead the work to successfully scope, develop, launch and integrate into the business a substantial portfolio of advanced analytics products stewarded by the Advanced Analytics (AA) team within Enterprise Data & Analytics (ED&A). You will own the development of the vision and strategy for the products within this portfolio, plan for and lead their successful execution, and act as the primary representative of this portfolio to the business. This requires a person who has an entrepreneurial spirit and agile mindset with the enthusiasm and ability to develop trusted relationships and influence leaders and colleagues across the enterprise,...

The Employee Relations Manager will serve as the leader of the Employee Relations Investigation Team. The Employee Relations Manager will oversee the assignment, management, and direction of Employee Relations investigations. This role is responsible for directing the work of Employee Relations Advisors to mitigate risk and develop solutions to complex talent matters while serving as an ambassador for a civil work environment for Staff.  In conjunction with senior leaders in Talent, this leader will influence the implementation of strategies to mitigate risk and protect the enterprise's culture.   

This position is responsible for developing comprehensive, location-based market plans that drive strategic and tactical growth priorities across Regions/Area Support Teams (“ASTs”). The role includes working in close collaboration with partners across the business in order to influence and drive the most effective strategic location solutions (new site selection, existing restaurant asset strategy, cross-platform) that will best support our Owner/Operators and the communities they serve. The position requires ownership and communication of comprehensive local, regional, and national strategic plans, enabling Chick-fil-A to make the best decisions possible for short and long-term restaurant...

The National Alignment team was established to partner with ER Real Estate and Strategic Reinvestment to support the development and construction of major capital investments at existing restaurants. The Principal Program Lead role will be responsible for assessing, planning, and implementing program changes as well as establishing efficiencies for the entire program. They will require a “can do” “get it done” attitude with the ability to bring others along in the process. This person will contribute innovative thinking and imagine future needs.   Our...

  The Principal Team Leader, Regulatory Compliance and Risk Assessment & Mitigation for Restaurant Food Safety will lead a team of food safety professionals to implement strategy, design, and execution of all work related to food safety regulatory compliance.  The FDA Food Code is updated bi-annually and becomes the framework that each state uses to create their own code.  Individual municipalities also have the latitude to make changes to the state level code.  The Restaurant Food Safety, Regulatory Compliance team has the responsibility for staying current with Food Code at all three levels to ensure all restaurant procedures, equipment/small wares, and restaurant design are in compliance in every city we conduct...

The Marketing Consultant (MC) serves as the trusted advisor to Operators and a strategic member of each Area Support Team (AST*) by providing timely, tailored solutions to address the evolving, unique marketing challenges of each area across Chick-fil-A. The Marketing Consultant is a unique role, tasked with consulting both to markets within each area, as well as consulting to local Operators across each area.   At the market level, the Marketing Consultant influences and consults Operator groups to align on their market-level strategy, accrual, marketing tactics and marketing investment for the year. At the...

Senior Team Leaders on the Restaurant Financial Data & Systems team are responsible for recommending strategic direction and implementing change with Restaurant Operators, cross-functional staff teams and external vendors. They represent systems and data with significant scope and complexity based on the number of users, size of budget or complexity of connected processes. They may also select, lead, and negotiate with outside partners.  They usually manage more than one complex or significant project and/or system at a time, from development of business case to execution and monitoring post-rollout.  They may also recommend and implement strategic business changes to system strategy...

As a Sr. Lead Data Engineer, you will be responsible for leading and executing complex data engineering project work in support of multiple products field operations analytics needs. The person in this role will work as part of a larger, cross-functional, full-stack execution team charged with designing, building, and deploying analytics products within the Field Operations Analytics portfolio under the stewardship of the ED&A Service Analytics team within Enterprise Data & Analytics (ED&A).  

The Sr. Lead Restaurant Safety Advisor is responsible for providing technical leadership and consultation in the field of Restaurant specific Environmental, Health and Safety.  This role would serve as an advisor on Restaurant workplace safety efforts and initiatives. This role would be responsible for maintaining updated knowledge of People Safety regulations (e.g., OSHA), support compliance efforts, perform regular trend analyses to identify areas for safety intervention & oversight, and perform safety assessments and education where needed.

The Sr. Lead Safety Advisor, Product Safety is responsible for providing Product and People Safety leadership and consultation for Chick-fil-A branded product items working collaboratively with Legal - Regulatory, Supply Chain, Marketing and Brand Strategy. This role would liaison with process owners of these departments to evaluate and advise on People Safety risks within product categories such as Kids Meal Premiums, Plush, E-Commerce/Retail, NEXT, Team Member Appreciation, Evergreen, CFA Support Center Store, Pennycake, and Future of Play, Marketing events etc.  

The Sr. Lead Product Owner – EHS and QA Compliance Systems role is responsible for testing data flows, issue resolution, configuration and technical support for Chick-fil-A Supply, Bay Center Foods, and Supply Chain Development Center.  This person also partners with each area of the Business to define, document, and consult on functional and technical requirements to support daily Operations and enable future growth of each Business. As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants. The Chick-fil-A Supply and Bay...

The Senior Design Lead for Restaurant Design Application & Training plays a crucial role in the Design Integration team, overseeing the enhancement and maintenance of the design catalog and providing training to stakeholders in Restaurant Development and across the organization regarding the use of the catalog and any new or updated design initiatives.   With a focus on gathering constant feedback from end users, this role also assumes some design leadership responsibilities for both internal and external partners, ensuring the continued development and improvement of the restaurant design catalog. Strategic efforts are required to clarify the purpose and functionality of the catalog, aiming to create a...

The Sr. Project Lead serves a critical function on the Marketing Investment Team, overseeing the day-to-day execution of all paid national and market level media investments. The Sr. Project Lead supports both the national and market media operations required to facilitate the stewardship of Chick-fil-A’s domestic marketing investment. The Sr. Project Lead works closely with our media agency to ensure our strategies are accurately implemented and our investments optimized on a continuous basis. Working cross functionally, the Sr. Project Lead ensures our investments complement and align with other enterprise work (Brand Strategy, Marketing Consulting, Performance Marketing, Customer Relations Management, Customer and Market Insights, Digital Transformation,...

The Production Design Group within Chick-fil-A, Inc. focuses on engineering revolutionary restaurant system solutions that Operators, Team Members, and Customers love for 3,000+ restaurants.   The Senior Lead Engineer in the Industrial & Systems Engineering group of Production Design provides Operational consulting to cross-functional stakeholders who drive new menu or packaging items and new food-production equipment, systems, and process projects from conception to implementation. This engineer is specifically tasked with developing and influencing solutions to increase the...

The Benefits, Payroll & Mobility Solutions team exists to attract, retain, and retire top talent by providing a precise, industry leading, and seamless benefits and payroll experience. We offer benefits, payroll and mobility solutions to a diverse and growing set of both domestic and international entities while influencing organizational strategy with a focus on financial discipline, ingenuity and compliance.    The Domestic Mobility Sr. Lead role will ensure compliant and effective oversight of the domestic mobility program, which ensures payroll compliance for Chick-fil-A, Inc. and related entity Staff traveling domestically....

  The Sr. Product Lead, Inventory Strategy will lead innovative activities to automate capturing and collecting restaurant inventory data. They will assist with optimizing inventory levels and defining the replenishment strategy for new and existing nodes within Chick-fil-A’s Supply Chain. This role will be responsible for setting and maintaining inventory parameters, creating or enhancing replenishment logic and algorithms, minimizing product waste while ensuring high in-stock rates, and developing key performance indicators to measure adherence to inventory parameters and their impacts on restaurant and business objectives. This role will also be responsible for advising restaurants and Chick-fil-A Field Staff on...

The purpose of the External Research & Development Team is to harness the power of an external venture network to create competitive advantage. We aim to accelerate solutions to core business challenges, support the development of alternative revenue streams beyond the core business, serve as a reliable resource for internal partners and provide real world understanding of emerging solutions/technologies. Supporting these outcomes are three key strategies: building an expansive global venture network, cultivating strong internal relationships and influencing external innovation.