Chick-fil-A Support Center Career Opportunities

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The role of Sr. Lead Safety Advisor includes: - Leverage advanced knowledge in the field of safety and risk management to mitigate enterprise risks - Lead and direct safety related projects - Assist in the development of safety policies, programs and protocols - Perform regular trend analyses to identify areas for safety intervention and oversight - Complete safety assessments - Work with the Enterprise Risk Management team to directly key organizational stakeholders
Job Function
Enterprise Analytics
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
20%
Requisition ID
2020-9014
The Lead Analyst, Data Literacy is responsible for the curation, implementation and facilitation of Data Literacy development opportunities for the 250+ member cross-functional Community of Practicing Analysts (COPA). The Lead Analyst, Data Literacy specifically focuses on curating content and development opportunities for the diverse set of data and analytics capabilities and needs among COPA, but will also be expected to provide hands-on analytics support and coaching.  With common Data Literacy objectives and skillsets, analysts will be better equipped to optimally apply data, analytics and technology to business problems to generate value for the business. This role reports to the Principal Analytics Lead, Enterprise Analytics.
Job Function
Enterprise Analytics
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-9080
The role of Sr. Lead Safety Advisor includes: - Leverage advanced knowledge in the field of safety and risk management to mitigate enterprise risks - Lead and direct safety related projects - Assist in the development of safety policies, programs and protocols - Perform regular trend analyses to identify areas for safety intervention and oversight - Complete safety assessments - Work with the Risk Management team to directly key organizational stakeholders
Job Function
Enterprise Risk Management
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
20%
Requisition ID
2020-8935
Candidates MUST watch the 2 videos below BEFORE expressing interest in the Leadership Development Program:    LDP Experience Password: LDP   LDP Info. Session   If you would like to know more information before applying, please sign up for a Q&A Session here: LDP Live   The Leadership Development Program is a 24 to 36-month developmental program that requires 100% travel including weekends. It is available to individuals who are interested in growing their business acumen and restaurant leaderships skills in their pursuit of future leadership opportunities with Chick-fil-A or other businesses. As a Leadership Development Participant, you will be required to gain full knowledge of what it takes to lead and operate a Chick-fil-A Restaurant. Your first 4 to 6-months will be spent working in a restaurant learning brand standards and working alongside team members to learn restaurant roles and responsibilities.   After being prepared to lead a Chick-fil-A restaurant, you will enter a two-year training process to develop the key competencies needed to own a Chick-fil-A Franchise, work at the Chick-fil-A Support Center in Atlanta or obtain an opportunity in another organization. LDP participants serve as leaders in roles that support the business needs of Chick-fil-A, including ensuring restaurant excellence at grand openings and in Chick-fil-A operated restaurants, primarily through the capacity as a Grand Opening Supervisor and Interim Manager.
Job Function
Field Operations
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
100%
Requisition ID
2019-6825
The ideal candidate will provide administrative support to the Sr Director, LDP, at Chick-fil-A. This candidate will bring a strong organizational skill set and proactive, forward-thinking, and confident presence.  
Job Function
Field Operations
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8221
The Consultant, Restaurant Food Safety & TM Health provides specialty consulting services to Business Consultants, Chick-fil-A Franchisees and various other CFA Support Center groups. This consulting service includes providing expertise in all areas related to food safety and the health of restaurant Team Members.  This also includes serving Business Consultants and Operators to ensure that regulatory requirements are met in the various local, state and national jurisdictions.
Job Function
Field Operations
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
60%
Requisition ID
2020-8368
  The Principal New Restaurant Lead (NRL) is responsible for supporting business startup for Chick-fil-A’s Core Restaurant Concepts and Satellite Location Concepts which includes an emphasis on Licensee Locations run by Food Service Providers. When needed, the Principle New Restaurant Lead (NRL) may support Operators as they navigate major strategic reinvestment projects. The Principle New Restaurant Lead (NRL) will support a rolling business portfolio of 6 to 8 Operator relationships at any given time.   The Principal New Restaurant Lead (NRL) is directly responsible for ensuring a successful opening of and handover of new restaurants.  Therefore, the Principal New Restaurant Lead (NRL) is entrusted with making business decisions that set the Operators and the business up for sustained success.   These decisions include setting the opening and transition dates, addressing legal and PR needs and ensuring the Chick-fil-A brand is protected.   The Principal New Restaurant Lead (NRL) primarily works with individual Operators, acting as a thought partner for Operators to help them maximize their business opportunity.  For new-to-Chick-fil-A Operators, this partnership includes pre-opening support and post-opening support throughout their first 8-12mo of business operations.  For existing Operators with Chick-fil-A experience, this partnership includes pre-opening support.   At all Restaurant Openings, the Principal New Restaurant Lead (NRL) is responsible for the providing direction and oversight for 10-20 Leadership Development Participants and serving as their primary coach as they provide on-site support for Operators.     At the Support Center, the Principal New Restaurant Lead (NRL) is responsible for coordinating with Support Center staff who support the opening (e.g. Marketing/PR, Restaurant Development, DTT, Facilities and Equipment, etc).   The Principal New Restaurant Lead (NRL) is responsible for building and maintaining a strong working relationship with the market’s Principle Operator Lead to ensure alignment with business initiatives and priorities.    Within the Field Development Strategies Organization,  the Principal New Restaurant Lead (NRL) may participate in special projects.    This role is based at the Chick-fil-A Support Center in Atlanta, Georgia and involves 40-60% (note: 2 days = 40%; 3 days = 60%) travel during the business work week. The Principle New Restaurant Lead (NRL) will report to the Team Director. This is a Non-People Leader role.
Job Function
Field Operations
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
60%
Requisition ID
2020-8559
The Lead Recruiter, International Field Selection will serve within the Field Selection team in the Talent Acquisition department at Chick-fil-A’s Support Center in Atlanta, Georgia. The Talent Acquisition Department is responsible for ensuring our staff is a competitive advantage by sourcing, recruiting, and selecting top-tier talent.   The Lead Recruiter, Field Selection will have the responsibility for building and executing a recruitment strategy to find and select international field talent. The Lead Recruiter will work closely with our International and Field Operations departments to establish and deliver on selection goals needed to support our Grand Openings in international markets. The Lead Recruiter will be accountable for managing interactions with candidates in accordance with employment law and in a manner that fosters honor, dignity, and respect.   The Lead Recruiter must have excellent communication, relationship building, and presentation abilities. They will also have a strategic mind and sound business judgment with an ability to work in a fast-paced, entrepreneurial culture are essential. Candidates must be comfortable traveling and working in international markets. Executive presence, the ability to work independently, and prior recruiting experience will be pivotal as we expand our presence outside the United States.
Job Function
Human Resources/People
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
50%
Requisition ID
2020-8961
The Lead Analyst is a member of the Total Rewards team and will have primary responsibility for analytical work related to the maintenance of the Talent Management System, including compensation and rewards programs, in support of Chick-fil-A Support Center Staff and Staff in our vertical businesses.  
Job Function
Human Resources/People
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-9016
Unprecedented increases in sales, business growth and business complexity has created opportunities for us to challenge and change the way we scale the workforce through intentional planning. As Chick-fil-A continues a double-digit headcount growth rate, we need to ensure we are hiring the right talent, in the right place, at the right time. With this in mind we have created the Workforce Planning Manager position which will play a key role in Growing our Staff and Staffing for Growth. This role will sit with People Planning leadership and will partner closely with leaders in various functions (e.g., Finance, Corporate Strategy, IT, etc.) to develop workforce planning processes, harmonize data, and assess workforce opportunities to fuel growth for CFA. This role will also support HR Business Partners and HR Centers of Excellence to design and monitor an integrated workforce strategy for the enterprise.
Job Function
Human Resources/People
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-9054
A Sr. Lead Advisor, Contingent Labor is a strategic position supporting People leadership team to develop strategies, design plans, coordinate negotiations, implement contracts, and drive successful supplier relationships in the leading the Contingent Worker Program Office. This role will oversee the strategy and direction of the overall management for the Contingent Worker program.
Job Function
Human Resources/People
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
0%
Requisition ID
2021-9199
Do you enjoy working with project teams to formulate and apply industry leading security strategies? Are you energized by the challenge of protecting and securing the information assets across a diverse and rapidly expanding line of growing businesses?  Are you a self-starter who is motivated to lead in a critical area of the business? The Cybersecurity Analyst Lead role gives you the opportunity to partner with the Digital Transformation and Technology (DTT) Security team to lead and tailor the security strategy for Chick-fil-A subsidiary businesses (entities), advise on best practices, coordinate remediations to cybersecurity requirements and requests, and ensure the overall security posture of solutions provided by DTT Entity Technical Services (ETS). You will provide critical leadership between the ETS infrastructure group and those using technology solutions in entity businesses.
Job Function
Information Technology
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8170
Positions open for Fall 2021 start date   Hiring for both Technical and Functional roles.    The 2021 Digital Technology Graduate Co-Opwill have the opportunity to: - Build cloud-based software products using modern code technologies and practices in an agile, team-based environment - Build technology plans and solutions to enable a digital workplace for corporate staff and restaurants.  - Build relationships across technical and functional peers and Chick-fil-A Technology leadership - Build application development skills to understand how different systems interact Co-Ops in the Digital Technology program devote time to prototyping and experimenting with technology to improve the lives of Customers, Operators and Team Members.  In this Co-Op, you’ll leverage technology like Blockchain, IoT, Machine Learning and more to create innovative technology solutions. Projects previous interns have contributed to include Google Glass, mobile app development (Chick-fil-A One), Computer Vision and automation. You'll connect with a mentor for career coaching throughout the program and experience leadership opportunities who will personally and professionally develop you. Additionally, Graduate Co-Ops will be offered the unique opportunity to help coach and develop undergraduate members of the program.   This program gives you the opportunity to leverage your programming and project management skills in a real-life working environment. You’ll get to experience first-hand Chick-fil-A’s corporate culture and participate in a range of IT/DTT projects.  In addition to project work, you’ll meet with key leaders across each function to better understand all aspects of the business. You will also have the opportunity to rotate across our various IT/DTT offices and functions while gaining key skills and perspective necessary for a successful career in IT/DTT at Chick-fil-A, Inc. or in IT/DTT more broadly. To see some of the exciting work our team is engaged in, visit our Medium Blog.     ABOUT THE Co-Op    This is a brand-new Co-Op Program that Chick-fil-A’s Technology team is using to partner with students on experimental projects while also preparing the future IT workforce for Chick-fil-A and IT more broadly. We are committing to developing you as a technical professional who will be ready to take on the real-world challenges of the technical world.  This is a 2 or 3 semester Co-Op operating on a non-sequential semester basis where students will spend their first semester working full-time at Chick-fil-A. After working full-time for Chick-fil-A for the first semester of the Co-Op, students will partner with their university to create a co-op schedule that allows at least 2 full-time working semesters with Chick-fil-A and then returning to school for the off semesters. Co-Ops will also have the opportunity to rotate work locations at Chick-fil-A’s corporate headquarters. The Technology Innovation Co-Op is a separate program from Chick-fil-A’s traditional, summer internship program at the Support Center (corporate headquarters).      - This is a paid opportunity  - Only full-time opportunities are available (Co-Ops may not be taking coursework while working) - Must commit to working 2-3 semesters for Chick-fil-A - Must have at least 2-3 semesters of college coursework remaining before graduation and must be pursuing a Master’s degree in a technical field - Must reside within 50 miles of the Chick-fil-A Support Center located on Buffington Road in Atlanta, GA.  
Job Function
Information Technology
Position Type
Internships
City
Atlanta
Requisition ID
2020-8398
  Positions open for Fall 2021 start date   Hiring for both Technical and Functional roles.    The 2021 Digital Technology Undergraduate Co-Op will have the opportunity to: - Build cloud-based software products using modern code technologies and practices in an agile, team-based environment - Build technology plans and solutions to enable a digital workplace for corporate staff and restaurants.  - Build relationships across technical and functional peers and Chick-fil-A Technology leadership - Build application development skills to understand how different systems interact Co-Ops in the Digital Technology program devote time to prototyping and experimenting with technology to improve the lives of Customers, Operators and Team Members.  In this Co-Op, you’ll leverage technology like Blockchain, IoT, Machine Learning and more to create innovative technology solutions. Projects previous interns have contributed to include Google Glass, mobile app development (Chick-fil-A One), Computer Vision and automation. You'll connect with a mentor for career coaching throughout the program and experience leadership opportunities who will personally and professionally develop you.    This program gives you the opportunity to leverage your programming and project management skills in a real-life working environment. You’ll get to experience first-hand Chick-fil-A’s corporate culture and participate in a range of IT/DTT projects.  In addition to project work, you’ll meet with key leaders across each function to better understand all aspects of the business. You will also have the opportunity to rotate across our various IT/DTT offices and functions while gaining key skills and perspective necessary for a successful career in IT/DTT at Chick-fil-A, Inc. or in IT/DTT more broadly. To see some of the exciting work our team is engaged in, visit our Medium Blog.     ABOUT THE Co-Op    This is a brand-new Co-Op Program that Chick-fil-A’s Technology team is using to partner with students on experimental projects while also preparing the future IT workforce for Chick-fil-A and IT more broadly. We are committing to developing you as a technical professional who will be ready to take on the real-world challenges of the technical world.  This is a 3 semester Co-Op operating on a non-sequential, every-other-semester, basis. After working full-time for Chick-fil-A for the first semester of the Co-Op, students will return to school for the next semester, and will continue this pattern until having served 3 semesters for Chick-fil-A and 3 semesters of college coursework. Co-Ops will also have the opportunity to rotate work locations at Chick-fil-A’s corporate headquarters. The Technology Innovation Co-Op is a separate program from Chick-fil-A’s traditional, summer internship program at the Support Center (corporate headquarters).      - This is a paid opportunity  - Only full-time opportunities are available (Co-Ops may not be taking coursework while working) - Must commit to working 3 semesters for Chick-fil-A - Must have at least 3 semesters of college coursework remaining before graduation and must be pursuing an undergraduate degree in a technical field - Must reside within 50 miles of the Chick-fil-A Support Center located on Buffington Road in Atlanta, GA.  
Job Function
Information Technology
Position Type
Internships
City
Atlanta
Requisition ID
2020-8399
The Workday Security Architect is responsible for overall security architecture and governance across the Workday platform at Chick-fil-A.   Chick-fil-A is transforming its people infrastructure by centralizing multiple legacy systems and providing a new digital employee experience on Workday. Maintaining security across data, processes, and reporting is one of the most important aspects of the new solution. This role is responsible for ensuring the right people have access to the right areas of the system.   The Workday Security Architect will partner with other Workday administrators on security configuration across all domains including: Core HCM, Compensation, Talent, Payroll, Time, Absence, Benefits, Integrations, and Reporting. This includes security for Chick-fil-A, Inc. and all related entities (e.g. CFA Supply, Pinewood) on the Workday platform. This role will partner closely with stakeholders in People, Financial Services, IT, and Legal and external consulting partners.   This Professional role has a high-level of autonomy and will need to drive multiple projects independently.
Job Function
Information Technology
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8515
  In the Chick-fil-A Lead Software Engineer role you’ll serve as a team leader, problem solver, mentor, and expert software engineer. We need you to apply the technical experience you have gained in software development to the design, development, and delivery of highly engineered, complex technical products, serving to both oversee your team and contribute as a member. You will not be responsible for HR management of your team, though – you’ll rather be able to focus on the technical aspects of your team’s growth and delivery.
Job Function
Information Technology
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8763
The Sr. Team Leader Site Reliability Engineering is a senior technical leader who manages the Site Reliability Engineering practice. This role will lead a team of other Site Reliability Engineers. This technical leader will set strategy and ensure execution on SRE principles across all Engineering products in the practice.
Job Function
Information Technology
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
5%
Requisition ID
2020-8854
Chick-fil-A is leveraging machine learning and artificial intelligence to drive enterprise effectiveness and create meaningful insights in all areas of the business. Applying DevOps to machine learning is a cutting-edge field that is quickly evolving.      As a Software Engineer III, you will serve as a member of a development and research team.  We leverage DevOps and Agile principles to deliver machine learning solutions and support our partners.  In a team environment, you will support and enhance existing solutions, design and deliver new solutions, and research new machine learning tools offered by AWS and the open source community. This role will be responsible for working with teams of Data Scientists, DevOps engineers, and Data Engineers to deliver solutions. 
Job Function
Information Technology
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
0%
Requisition ID
2020-8889
As a Lead Business Analyst on the Intelligent Automation (IA) team, your initial focus will be scaling Chick-fil-A’s (CFA) Robotic Process Automation (RPA) enterprise practice throughout our organization. In this role, you will manage relationships with functional and technical partners to create capacity for Support Center Staff and reduce operational and project costs through process simplification and automation. As the liaison between the Intelligent Automation team and “automation champions” across CFA, you will lead this work with a team of internal Staff, Contingent Workers, and 3rd party vendors to design, implement, and support solutions using automation platforms. With the guidance of an IA Steering Committee and the support of an IA Center of Excellence, you will have significant autonomy to solve business problems and create end-to-end solutions. As our enterprise RPA capability matures and becomes operational, you will have the opportunity to expand the portfolio of automation solutions that you support. This is a professional-track role.  
Job Function
Information Technology
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8920
The Chick-fil-A Networking team is responsible for implementing and maintaining core connectivity to support Chick-fil-A corporate campuses, datacenters, and hybrid clouds supporting critical business functions.  In this role you will utilize your expertise to design, build, and maintain a complex LAN and WAN infrastructure.  You will also influence and contribute to strategic planning efforts as we continuously improve the delivery of networking services supporting our rapidly growing business.
Job Function
Information Technology
Position Type
Experienced Professionals
City
Atlanta
Travel Requirements
10%
Requisition ID
2020-8966

Connect With Us!

Connect with us! We’re always looking for talented minds to join our team. Interested in learning more about Chick-fil-A, but don’t see an opening that’s the perfect fit just yet? Connect with us so we can stay in touch. Want to know more about Chick-fil-A? This video is a great place to start! Chick-fil-A, Inc. Work Full of Life