Chick-fil-A Support Center Career Opportunities

The Principal Team Leader, Emerging Talent will lead a team of professionals focused on identifying, attracting, and recruiting pipelines of emerging talent for internships, co-ops, fellowships, and field talent programs.  This role will be responsible for designing the strategic infrastructure, systems, and processes to enable cutting-edge recruiting programs in support of existing and future talent needs.    The Principal Team Leader oversees Chick-fil-A's co-op/internship program to ensure a best-in-class experience.  This role is also responsible for the...

The Human Resources Business Partner (Talent Partner) serves as an advisor to entry through mid-level leaders and Staff providing HR consultation as well as developing resources to match business needs. The role serves as a member of the Talent Consulting team supporting the design and execution of people strategy and initiatives. Talent Partners support growth of leadership capability, organizational change management, and improve processes that scale people practices for the future. Talent Partners have the opportunity to work across multiple departments and in tandem with Talent Directors who support senior leaders. This position is based in Atlanta, Georgia at our Chick-fil-A Support...

The Food Safety team at Chick-fil-A exists to serve safe food to protect our guests and our good name by keeping safe service first. Food Safety resides in the Field Operations department which is focused on helping Operators thrive in a dynamic restaurant environment.   The Principal Program Lead, Food Safety Systems role leads critical Food Safety Programs including Third Party Food Safety Audits, Self-Assessment, Integrated Pest Management, Chemical Program, and Employee Health. These programs work together to equip Restaurants with robust systems to enable active managerial...

Chick-fil-A is seeking a Menu Sr. Project Lead to support and lead menu, team member simplification and equipment projects from initialization through launch. This individual must be a skilled communicator, display cross functional influence and leadership skills, and excel at project and process management. Projects will consist of new product development, menu simplification, new equipment, ingredients and procedural modifications to existing products.   The Sr. Project Lead will support the Category Leaders on complex projects and lead individual projects with guidance from...

The Sr. Project Lead serves a critical function on the Marketing Investment Team, overseeing the day-to-day execution of all paid national and market level media investments. The Sr. Project Lead supports both the national and market media operations required to facilitate the stewardship of Chick-fil-A’s domestic marketing investment. The Sr. Project Lead works closely with our media agency to ensure our strategies are accurately implemented and our investments optimized on a continuous basis. Working cross functionally, the Sr. Project Lead ensures our investments complement and align with other enterprise work (Brand Strategy, Marketing Consulting, Performance Marketing, Customer Relations Management, Customer and Market Insights, Digital Transformation,...

Supply Continuity Stewardship is about managing costs and risks to be faithful stewards over our area of responsibility. Supply Continuity Stewardship activities support CFA and our sourcing leads via commodity analysis & hedging activities. Further, we lead the capacity & contingency planning (CapCon) practice to support future growth and measure supply chain health. We also create informational advantages for negotiations and pricing through our Expected Cost Tool (ECT), negotiation support, sustainability, new risk identification and mitigation strategies, and diverse supplier development.  

The Sr. Lead Corporate Fleet & Drivers Safety Advisor is responsible for providing leadership and consultation for Chick-fil-A, Inc. corporate fleet and drivers' safety development, implementation, and mitigation strategies.  This role would serve as the corporate advisor for fleet and drivers safety efforts and initiatives. This role would be responsible for maintaining updated knowledge of fleet and drivers' safety practices and regulatory (e.g., DOT), support compliance efforts, engage with a collaborative team to integrate the fleet and drivers safety program within different departments (e.g. CORs TDP), perform regular trend analyses to identify areas for safety intervention &...

This role is responsible for leading the Mobile App DevOps team for the supply chain vertical business lines (VBL’s).   The team is responsible for multiple products including: - CFA Supply App – Android/IOS/Ipad app the puts supply chain in the hands of restaurant Operators and enables amazing customer support - RoutCFA App – Android app using by drivers and transportation managers. This is a critical app that...

The GIS Insights Analyst will work serving as the primary mapping and programming contact to sub-departments in Restaurant Development, other departments at Chick-fil-A, and store Operators. This role is responsible for the development of geographic datasets, applications, end-user support and training. Additionally, this role will create and maintain programming capabilities to increase efficiencies that improve existing tools and processes.   Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture...

As a Senior Lead Data Engineer, you will be responsible for leading complex project work as a part of a larger cross-functional team in support of Supply Chain.  Sr. Lead Data Engineers typically design, implement, maintain, and optimize necessary analytics infrastructure on technically complex projects, focusing on developing solutions to data modeling and/or analytics technology needs.  You must have a general understanding of Supply Chain operations and be able to quickly develop mastery of the needed subject area across Supply Chain.    Our Senior Lead Data...

Chick-fil-A is looking for a Senior Lead Cybersecurity Engineer to safeguard our vertical business lines and international restaurants (entities).   In this role you'll design and implement cutting-edge security solutions, collaborating with talented teams to protect our systems from evolving cyber threats. This role offers the opportunity to shape cybersecurity strategies, solve complex challenges, and make a real impact on a global scale. If you're a passionate cybersecurity professional who thrives in a fast-paced, innovative environment, we encourage you to apply and...

In the Chick-fil-A Senior Lead Software Engineer role you’ll serve as a problem solver, influencer, mentor, architect, and expert software engineer. We need you to apply the technical experience you have gained in software development and infrastructure management to the design, development, and delivery of highly engineered, complex technical products. You will both collaborate through partnerships and contribute as a member but will not be responsible for HR management duties. Instead, you’ll be able to focus on the technical aspects of delivering exceptional capabilities with a primary focus on geospatial solutions.  

The Enterprise Systems – Sr. Lead Mobile App Product Owner role is the System Owner and Functional Lead of the Restaurant and Transportation facing systems including Restaurant Mobile App, Driver Mobile App, Supply Hub, and ServiceNow applications with responsibility for data flows, integrations, configuration and technical support for Chick-fil-A Supply, Bay Center Foods, and Supply Chain Development Center.  This person is responsible for partnering with each Business to define, document and consult on functional and technical requirements to support daily Operations and enable future growth of each Business.     As wholly owned subsidiaries of Chick-fil-A, Inc.,...

This role within the Digital Transformation and Technology department is a member of the Restaurant Development Agile Team and is responsible for products related to Restaurant Development Technology Solutions. These agile teams deliver a suite of APIs and multiple user-facing applications that establish the foundation of technology for Chick-fil-A's Restaurant Development teams. This role will be focused on delivering maximum value to the organization through these products and will be collaborating with Software Engineers, Systems Analysts, Business Analysts, and Scrum Masters. This role requires a high level of autonomy and influence as it partners with others on the Agile team.

Chick-fil-A is seeking a passionate and experienced technology professional to guide our company's workforce into the age of AI-augmented productivity and innovation. As Generative AI (GenAI) rapidly transforms the global business landscape, Chick-fil-A is committed to leveraging the power of GenAI to empower our employees. Our goal is to create a future of work where AI augments human capabilities, allowing our employees to focus on more fulfilling tasks and flourish in their roles.   This role will serve as a key team member of the GenAI Foundation, leading critical business...

The Treasury Financial Risk Analytics (Capital Markets) team strives to be ambassadors who take calculated risks to provide value-added analysis and maintain a Center of Excellence bounded by forward thinking and integrity.  We aim to tell stories that bridge the gap between data and decision making.  Our team is responsible for mitigating the financial risk for the company. The Financial Risk Analytics team manages credit risk, interest rate risk, commodity risk, currency risk, liquidity risk, payment risk, market risk, bank risk, operational risk, vendor financial health risk, fraud risk, working capital, and economic market risk.  

In the Chick-fil-A Sr. Lead Software Engineer for Analytics role you’ll serve as a team leader, problem solver, mentor, and software engineer with an expertise in data and analytics. We need you to apply the technical experience you have gained in software development to the design, development, and delivery of highly engineered and complex data infrastructure and pipelines. In this role, you would be responsible for managing a cloud-based analytics platform, developing ETL pipelines, and the operational data management of confidential data that will ultimately serve to provide valuable insights and analytics for the business. Working with confidential data, an understanding of designing secured...

The Sr. Brand Identity Design Lead specializes in guiding the stewardship of the brand, setting and maintaining visual guidelines across the organization. The Design Lead manages and executes major visual identity projects that are essential to the ongoing commitment to maintain authenticity, leverage scare, create quality and consistency across all touchpoints. The Design Lead manages multiple projects, processes and problems that are difficult or complex; analyzes problems and determines solutions and makes recommendations to senior decision makers. The Design Lead is a subject matter expert who knows...

The Sr. Packaging Design Lead is responsible for leading the vision and design strategy for Chick-fil-A packaging from ideation to creation. The Design Lead is a strategic design thinker who leads ideation, development, design, and execution of all 2D packaging while influencing 3D packaging. The Design Lead will establish visual guidelines and ensure a consistent representation of the brand across all touch points.   The Design Lead manages multiple projects, processes and problems that are difficult or complex; analyzes problems and determines solutions and makes...

Support Now is an essential sub-department of Field Operations. We provide support to our corporate users and quick-service restaurants by making it easy for our Operators, Team Members, and Staff to get answers, solve problems and identify opportunities.  We measure success by the speed, accuracy, and experience we provide. The services we offer include general business support, IT and operation support, systems and application support, networking support, and many other technologies that are utilized by our Franchisees. We also focus on continuous improvement, strategy and insights to make things better for today and where Chick-fil-A is headed tomorrow.    As a Data & Analytics Consultant on the...