Sr. Lead Software Engineer

Job Function
Information Technology
Position Type
Experienced Professionals
Requisition ID


In this role you’ll serve as a technology guide, problem solver, solutions architect, and expert software engineer for software development teams provided by our technology partners. We need you to apply the technical experience you have gained in software development to the design, development, and delivery of highly engineered, complex commerce solutions. You will lead up to three (3) outside vendors in the actual development of these solutions. You will be responsible for the design, specification, vendor management and final acceptance. You will be leading up to three simultaneous engagements. You will have access to staff Product Owners, Enterprise Architects and other resources to help you achieve your goal.


This role is based in Atlanta, GA


  • Own solution architecture decisions for the team’s product.
  • Design and specify the required solution based on requirements received from the product owner. Your specifications will become the statement of work for the vendor partner. You will help select the right vendor for the engagement.
  • Interview, select, on-board and oversee contract software engineers and partner engineering teams.
  • Collaborate with partner engineering teams: challenge them to leverage best practices, help to solve knotty problems, review code, and share stories.
  • Review the partner’s progress to ensure it is meeting requirements, Chick-fil-A engineering standards, deadlines and SLAs.
  • Identify & propose emerging software engineering technologies, methodologies and/or approaches


Customer Technology Solutions is responsible for the customer digital experience in our restaurants consisting of Points-of-Sale, Mobile Commerce and Engagement experiences, and Fulfillment technologies.  Your projects will fall into these domains.


Currently we are seeking candidates to help us with a Mobile Point-of-Sale platform, to help us create infrastructure to enable order Aggregation and Delivery through 3rd Parties, and to help innovate our Production and Fulfillment solutions in-restaurant. Experience in one of these domains is preferred.


Note - Working in a DevOps model, this opportunity includes both building and running solutions that could require off hours support. This support is shared amongst the team members to cover weekends and weeknights. The goal is to design for failure and, using cloud-native infrastructure patterns, automate responses to possible issues so they can be worked during.

Minimum Qualifications

  • Experience leading engineering teams, including good interpersonal and team collaboration skills as well as demonstrated ability to drive for quality results
  • Experience managing partner engagements to achieve outcomes defined in an SOW
  • Broad and deep programming experience in modern software development languages
  • Experience working with an agile development methodology featuring sprints, points estimation, and daily standups
  • Familiarity with version control systems and code merging/branching; specific experience with git desirable
  • Experience in solutions architecture for distributed, highly available systems as well as cloud solutions
  • Proven ability to positively influence the engineering culture and practices in a professional environment
  • 5+ Years Relevant Work Experience
  • Bachelor’s Degree or the equivalent combination of education, training and experience from which comparable skills can be acquired

Preferred Qualifications

  • Experience with TDD, CI/CD, agile, Kanban, or similar software development practices
  • Deep understanding of AWS architecture
  • Experience with Edge Computing
  • Experience with Retail Commerce solutions, mobile commerce solutions, publicly available APIs
  • Experience in design, data collection, and data analysis
  • 5+ Years Relevant Work Experience
  • Bachelor’s Degree in Computer Engineering, Computer Science, or related technical field

Minimum Years of Experience


Travel Requirements


Required Level of Education

Bachelor's Degree


Bachelor’s Degree in Computer Engineering, Computer Science, or related technical field

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