Cloud Architect and Cloud Operations Leader

Job Function
Information Technology
Position Type
Experienced Professionals
Requisition ID


The Cloud Architect and Cloud Operations Senior Lead role has two main function. First, the role is responsible for leading and building our cloud operations capability. This requires leading a small team of cloud operations engineers that will be responsible for installing, maintaining, and operating infrastructure and systems needed for our manufacturing and distribution businesses.  This will require setting up a team that automates extensively, measures success, and drives operational excellence in the cloud.

Second, this role will partner with our agile DevOps teams to drive and deliver cloud architecture best practices and proof of concepts for innovation initiatives and projects from big data to business critical high transaction platforms required for manufacturing and distribution. 


This role requires the ability to develop a thorough understanding of business needs and craft a vision to architect and operate excellent solutions.  This role requires an ambitious activator who is comfortable leading efforts to invest in automating processes and continuously improve designs to maximize resiliency.


About Chick-fil-A Supply

Chick-fil-A Supply®, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care. For more information, visit  


About Bay Center

Bay Center Foods, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is a fresh food production company focused on producing real lemon juice and lemon byproducts. Based in Valencia, California, Bay Center™ supplies real lemon juice for Chick-fil-A restaurants chainwide with the longer-term vision of fostering innovation to improve the Chick-fil-A Team Member and Guest experience.


  • Design and build a cloud operations capability, including monitoring, measuring, maintenance, deployment automation, alerting/on call rotations, and resource strategy


  • Lead a small team of cloud operations engineers through manufacturing system deployments and operations in AWS


  • Leverage agile project management tools and methods to lead your team through system enhancements with a focus on small, frequent releases and continuous improvement


  • Develop relationships and own communications with IT and Business leaders on operations KPI’s and any unplanned outages or planned upgrades


  • Partner with DevOps team to architect solutions in AWS using Kubernetes and other AWS services


  • Identify & propose emerging software engineering technologies, methodologies and/or approaches


Minimum Qualifications

  • 8+ years of related professional experience as a Senior Software Engineer and/or Architect
  • Expert-level knowledge in design and programming using Java, Python, Go, and/or similar languages
  • Experience designing and improving cloud operations capabilities specifically related to automating deployments, monitoring, alerting, and logging
  • Experience implementing a project using Teraform for automation
  • AWS Solutions Architect certified
  • A deep understanding of security best practices in the cloud and experience implementing them

Note - This opportunity includes both building, deploying, and running solutions that could require off hours support. This support is shared amongst the team members to cover weekends and weeknights.  The goal is to design for failure and automate responses in the cloud to possible issues so they can be worked during normal hours. 

Preferred Qualifications

  • Experience with TDD, CI/CD, agile, or similar software development practices
  • Experience developing/delivering/supporting microservices
  • Familiarity with SRE concepts
  • Experience with Kubernetes
  • Experience with Windows technologies in AWS
  • Experience managing databases in a cloud environment
  • Experience mentoring software engineers

Minimum Years of Experience


Travel Requirements


Required Level of Education

Bachelor's Degree


Computer Science, Engineering, Information Technology or related field

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Connect with us! We’re always looking for talented minds to join our team. Interested in learning more about Chick-fil-A, but don’t see an opening that’s the perfect fit just yet? Connect with us so we can stay in touch. Want to know more about Chick-fil-A? This video is a great place to start! Chick-fil-A, Inc. Work Full of Life