Lead Process Engineer

Job Function
Position Type
Experienced Professionals
Requisition ID


A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply is a distribution service network focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants. This position will provide multi-site, continuous improvement for our network.

The Chick-fil-A Supply distribution service network is comprised of three components:

  • Distribution Center – State-of-the-art warehouses that house supply for Chick-fil-A restaurants
  • Production Distribution Center – Offsite facilities that prepare select ingredients and menu items for Chick-fil-A restaurants
  • Transportation – Growing fleet of delivery vehicles that supply Chick-fil-A restaurants

The Process Engineer will help make this vision a reality by supporting the continuous improvement efforts in our first distribution center (DC) in Cartersville, GA. This role will focus on understanding the needs of the business and leading the enhancement of process capabilities and methods by leveraging continuous improvement tools aligned with the objectives of the business. The role will coordinate with subject matter experts and key stakeholders at the DC to create solutions and define performance goals and metrics alongside the analytics team, thereby creating/driving internal processes and systems to ensure appropriate due diligence is applied to business decisions.


  • Identify inconsistencies and opportunities to scale processes across the growing distribution network
  • Partner with DC personnel for process optimization.
  • Utilize lean standards to drive a culture of Continuous Improvement
  • Provide leadership and support to Continuous Improvement initiatives at DC level including time studies to analyze work systems, developing standards and/or improvements to existing systems.
  • Provide input for the development of functional layouts to minimize space and material transit distance.
  • Utilize simulation software to analyze and /or improve work systems.
  • Serve as main point of contact for capacity, process improvements tasks, and standard time inquiries.
  • Manage engineering function for assigned projects and activities including: processes, work standards, equipment and facilities.
  • Assist Project Management with the development of project scope and schedule for all process related work.
  • Implement and sustain Lean Management System at the DC.
  • Create and manage waste reduction objectives at the DC
  • Support DC KPIs including: service, quality, cost and safety.
  • Lead all kaizen projects.
  • Optimize processes from inception through startup.
  • Audit production line process and improve production rates, work flow and quality.
  • Develop and revise SOPs, improve standard work for all positions, time studies, employee utilization and lean initiatives.
  • Participate in quality and safety audits.
  • Develop lessons learned and best practice systems, policies and procedures to leverage across multiple areas within the business.

Minimum Qualifications

  • Bachelor’s degree, Engineering or Business-related field
  • 3+ years Industrial engineering experience
  • Excellent business communication and presentation skills.
  • Lean Deployment Experience in a multi-location organization
  • Highly proficient in Microsoft Excel
  • Familiarity with ERP Systems

Preferred Qualifications

  • Master’s in engineering
  • MBA
  • LEAN Green Belt
  • Industrial engineering experience in a grocery environment is highly preferred

Minimum Years of Experience


Travel Requirements


Required Level of Education

Bachelor's Degree

Preferred Level of Education

Masters Degree


Related Field

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