• Team Leader, Facilities and Engineering

    Job Function
    Campus Operations
    Position Type
    Experienced Professionals
    Requisition ID
  • Overview

    The Team Leader assures the effective functioning of the Support Center to provide an efficient and safe working environment for employees and their activities by using best practices in Facilities and Engineering to manage resources, services and processes in order to meet the needs of Chick-fil-A staff. This leader focuses on the development of their team, customer relationships, the performance of Chick-fil-A campus vendors, financial constraints/cost savings, contract negotiations, and lifecycle projections/schedules.


    Daily tasks include but are not limited to:


    • Develop and manage vendor leads to perform effectively and efficiently.
    • Oversee the continuous development of the facility management program (ServiceNow & Nuvolo).
    • Conduct and document regular facility inspections to ensure quantity and quality criteria are being met.
    • Review and maintain the organization’s operating systems and mechanical equipment.
    • Ensure the operating systems are designed to meet the needs of the business.
    • Ensure compliance with health and safety standards and industry codes.
    • Manage facility storage and warehouse space for maximum efficiency.
    • Oversee lifecycle replacement projects.
    • Research and implement best practice processes to increase efficiency throughout projects and campus-wide initiatives.
    • Manage and periodically review existing Scopes of Work to ensure facility management needs are being met.
    • Schedule routine walkthroughs with vendor leads.
    • Verify incoming invoices are being coded correctly and are aligning with budget expectations.
    • Generate and present routine reports and dashboards of campus operations budgets, vendor performance, and customer feedback.
    • Provide prompt response to requests and issues from Chick-fil-A staff and guests.
    • Work outside of standard work hours and travel to Support Center as needed

    Minimum Qualifications

    • Bachelor's Degree or commensurate experience
    • Experience in facilities management and mechanical systems
    • Experience in leading teams of 5+ direct reports throughout multiple locations
    • Ability to forecast and prepare budgets
    • Ability to solve problems and deal with a variety of options that may occur in different situations.
    • Close attention to detail
    • Willingness to grow and take on new tasks
    • Respond well to new challenges and problem solve
    • Team player with a positive attitude
    • High level of integrity and servant spirit
    • Ability to work with different personalities
    • Ability to prioritize work and work quickly
    • Strong organizational skills
    • Ability to work without direct supervision
    • Ability to communicate well with team members to meet goals and deadlines
    • Working knowledge of Microsoft Excel, Word, Office, Powerpoint
    • Physical requirement: standing, reaching, walking, bending and lifting
    • Able to lift 40 pounds on a consistent basis

    Minimum Years of Experience


    Travel Requirements




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    Connect with us! We’re always looking for talented minds to join our team. Interested in learning more about Chick-fil-A, but don’t see an opening that’s the perfect fit just yet? Connect with us so we can stay in touch. Want to know more about Chick-fil-A? This video is a great place to start! Chick-fil-A, Inc. Work Full of Life