• Food Safety and Quality Assurance (FSQA) Manager, PDC

    Job Function
    Supply Chain
    Position Type
    Experienced Professionals
    City
    Atlanta
    Requisition ID
    2019-7320
  • Overview

    The Food Safety & Quality Assurance (FSQA) Leader will provide leadership, direction, and execution of all plant FSQA functions at the Chick-fil-A Production Distribution Center located in Atlanta, GA, as well as ensure regulatory compliance, brand compliance and culture. Key to this role is ensuring regulatory compliance (USDA, FDA and/or State regulations) and serving as plant authority on all FSQA matters.  Significant collaboration is required across all plant functions and with Chick-fil-A, Inc. (CFA) Support Center colleagues and Restaurant Operators to achieve organizational goals: safe quality food, meeting specifications, and exceeding customer expectations.

     

    A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply is a distribution service network focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants. 

    The Chick-fil-A Supply distribution service network is comprised of three components:

    ·        Distribution Center – State-of-the-art warehouses that house supply for Chick-fil-A restaurants

    ·        Production Distribution Center – Offsite facilities that prepare select ingredients and menu items for Chick-fil-A restaurants

    ·        Transportation – Growing fleet of delivery vehicles that supply Chick-fil-A restaurants

     

    Responsibilities

     

    ·        Oversee development, implementation, maintenance and monitoring of all FSQA  programs, in sync with CFA , Inc. and CFA Supply management

    o   Drive evaluation of hazard assessment and risk management - identify, quantify, and offer solutions to quality risks and food safety hazards from building infrastructure through operations

    o   Enforce the FSQA standards such as HACCP, GMPSs SSOPs, and other programs

    o   Establish mechanisms to track and promote FSQA compliance, risk management, and contingency planning for relevant areas including program maintenance, training, and auditing

    o   Provide feedback to Restaurant Operator concerns by working with plant operations to exceed customer expectations

    o   Suspend production or the release of product, as appropriate, when food safety and/or quality standards are not achieved

    o   Serve as leader on project teams

    o   Lead all food safety and regulatory efforts at the plant and develops a working relationship with USDA staff

    o   Conduct internal inspections, perform audits and GFSI readiness

    ·        Manage relationships across industry, academia, government, CFA and restaurants

    o   Meet with vendors, other suppliers and distributors, FSQA representatives and CFA colleagues to discuss and resolve food safety and quality issues

    o   Interpret and disseminate information on regulatory matters and emerging industry standards to influence continuous improvement

    o   Keep abreast of latest food safety, quality and manufacturing technologies, systems, and practices

    ·        Build, lead and direct team responsible for all quality and food safety programs within plant

    o   Mentor and motivate QA team, providing training to optimize their performance and growth

    o   Communicate performance standards to QA team, recognizing and rewarding individual and team accomplishments and counseling performance problems

    ·        Present and discuss FSQA performance and needs with management and CFA Management, as needed and through participation in regular meetings

    ·        Perform related responsibilities, as needed, to support CFA Supply’s business objectives

     

    Minimum Qualifications

    ·        Bachelor’s Degree or higher in Food Science, Poultry Science, Meat Science or Food Engineering, postgraduate degree preferred

    ·        5 years of experience in food manufacturing and involving both facility FSQA management and corporate management.

    ·        Experience in HACCP supervisory role

    ·        Demonstrated experience with USDA regulatory authority

    ·        GFSI certification experience

    ·        Strong business acumen (strategy, budget, key performance indicator metrics, etc.)

    ·        Ability to work in a technical area (be detail orientated), as well as with customers and in supplier environments

    ·        Ability to process a wide variety of information (with or without data), and have comfort level in making key business decisions

    ·        Demonstration of leadership skills and ability to influence change

    ·        Ability to collaborate and work well with teams, while also demonstrating comfort working with minimal direction from supervisor

    ·        Strong knowledge of innovations in supply chain, risk management, contingency planning, and contingency execution

    ·        Demonstrated knowledge and application of statistical process control, quality assurance techniques and tools and quality management principles in a food manufacturing environment

    ·        Experience running an onsite lab for basic microbiology, chemistry and quality tests

     

    Preferred Qualifications

    Masters in Related Field

    Minimum Years of Experience

    5

    Travel Requirements

    10%

    Required Level of Education

    Bachelor's Degree

    Preferred Level of Education

    Masters Degree

    Major/Concentration

    Related Field

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    Connect with us! We’re always looking for talented minds to join our team. Interested in learning more about Chick-fil-A, but don’t see an opening that’s the perfect fit just yet? Connect with us so we can stay in touch. Want to know more about Chick-fil-A? This video is a great place to start! Chick-fil-A, Inc. Work Full of Life