The Culinary & Commercialization team is responsible for cultivating remarkable food that drives Customer trust and brand value and can be executed with excellence by Team Members. This includes the development of craveable new menu items, the improvement of existing menu items to increase relevance and protect quality and developing menu process simplifications to improve the Team Member experience.
The Sr. Project Lead of Culinary Commercialization will work to equip Operators and Team Members with processes and tools to enable menu growth, consistently meet Customer expectations, and execute with excellence. This individual will help conduct research and create solutions for the Commercialization advanced development pipeline and pantry. In doing so, this role is responsible for the R&D of menu process solutions, setting feasibility guidelines for menu development, and planning effective training tools for Team Members. This requires building new external partner relationships, leading research to support larger scale simplification systems and processes with data-driven decision making.
This individual will lead projects for menu process simplifications. A critical part of this role is to partner with the cross functional menu project team during the development of new menu items to provide operational expertise so that those items can be integrated successfully into Chick-fil-A's food production system.
This individual will serve as a Menu & Packaging liaison to other departments to ensure product quality and product execution standards are upheld. This role requires spending time in Chick-fil-A restaurants regularly to understand current operations and to evaluate the impact of any proposed test or rollout. It is important that this role be able to collaborate effectively across various teams as well as influence senior leadership and project leaders regarding operational considerations.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Commercialization R&D Pipeline and Pantry Solutions:
Culinary Expertise:
Production Methods Development:
Cross Functional Support:
Menu and Packaging Liaison:
Restaurant Operational Expertise:
Executive Communication:
Competence Development: