The Staff Technology team enables the Chick-fil-A digital enterprise by partnering on purpose to empower business transformation. From technology consulting and design to implementation and maintenance, the team is responsive to stakeholder business requirements while bringing a forward-looking, systems mindset and approach to the work. Key audience segments within the purview of this sub-team include Chick-fil-A, Inc Staff members and select vendor partners.
This role will spearhead the Digital Experience strategy for Chick-fil-A's growing staff population. Partnering with senior leaders across the organization, they will define the strategy and objectives for the staff digital experience and provide strategic oversight to a portfolio of initiatives impacting the staff digital experience. This role is pivotal in enhancing the digital workplace for our employees, driving innovation, and ensuring a well designed integration of digital tools and platforms that support productivity, satisfaction and Chick-fil-A's mission to be the world's most caring company. This role requires a blend of experience in leading and implementing human-centered design systems, technical expertise, strategic thinking, and strong communication skills to define the strategic vision and oversee the integration and optimization of technical systems that enhance Chick-fil-A's staff digital experience.
Potential components include productivity and collaboration tools, workplace applications, overall UI/UX, findability of content, artificial intelligence, support, training, employee feedback, and usage analytics.
Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.