The Chick-fil-A Support Center is launching a new project-based role that is part of the Team Member Experience Team within Marketing department. This Project Full-time role is a TEMPORARY, full-time position up to a maximum of 36 months.
Chick-fil-A, Inc., in its desire to be the world’s most caring company, supports independent Owner/Operators in navigating the talent landscape, and supports Operators in their efforts to be Frontline’s Favorite Place to Work in their local communities. To achieve this, Team Member Experience sub-department (within the Marketing department) equips franchised Operators to deliver an elevated Applicant and Team Member experience. This role is part of the Team Member Experience sub-department.
As the Sr. Product Lead, Team Member Technology, you will support the Director, Team Member Experience across a suite of technology solutions, including existing products as well as new technologies, in an effort to pursue an integrated enterprise Team Member technology ecosystem. This role will support technologies across the Chick-fil-A Innovation Cycle from Understand / Imagine, through launch to the field. We know that technology has the power to unlock capacity, increase engagement, and support Operators in providing a more optimal Team Member experience. Your efforts will directly impact the day-to-day lives of Team Members.
The Sr. Product Lead will also work directly with Principal Program Leads to ensure robust and aligned product roadmaps, incorporating Operator and Team Member feedback, and supporting field adoption efforts.
The leader in this role has a passion for reducing complexity through technology solutions, thrives in innovative settings, and has a heart for Team Members.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
This leader in this role will support projects associated with or relate to Team Member technology solutions. This leader will: