Chick-fil-A partners nationally with select Third-Party Delivery Service Providers (DSPs) to serve Customers who place a premium on convenience and desire access to our food when they cannot physically make it to our restaurants. The Third-Party Partnerships team is focused on building, operating, and growing strategic partnerships with DSPs in coordination with our franchised Restaurant Operators to provide our Customers Chick-fil-A food when and where they want it.
Chick-fil-A is seeking a process-minded individual who is passionate about building business via partnerships operations while working with DSPs for a rapidly scaling area of the business. This leader should be comfortable navigating ambiguity in an evolving marketplace.
Experience in process improvement and an understanding of partnerships, operations, and data, the ideal candidate will bring an analytical mindset to identifying opportunities and solving complex problems. The role requires an ability to coordinate work across functions, especially when bridging the gap between Chick-fil-A and our DSPs. Success in the role will require a willingness to spend time in both spreadsheets and restaurants, with external partners, cross-functional partners, and our restaurant Operators. This role will lead important, cross-functional, projects aimed at helping Chick-fil-A differentiate on Customer experience and operational quality.
This role is part of the Customer Digital & Delivery team, and reports to the Marketing department.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.