The Spotlight Senior Lead Engineer is responsible for the engineering vision and execution for Spotlight, our internal customer relationship management tool. Chick-fil-A is built on a model of locally owned restaurants with strong customer relationships, and Spotlight is the tool that allows local operators to manage those relationships through promotions, customer recovery, and analytics. Spotlight’s Java backend services integrate with our data lake and numerous internal production systems to power a web UI that is accessed by operators and senior restaurant team members. The Spotlight engineering lead is responsible for building strong relationships with engineering and functional peers that will enable them to build an engineering vision for Spotlight as they manage a team of seven contract engineers who are responsible for building and maintaining the product.
Chick-fil-A is a rapidly growing company with a strong focus on enabling our restaurants with digital technology. That means that the requirements for Spotlight will be dynamic and evolving, needing to support greater scale, new markets, and new tools for managing customer relationships. The engineering lead will need to focus on developing an underlying architecture that can support those changing requirements as well as motivating, guiding and empowering the team to deliver on the core architectural vision and time sensitive features.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Note - Working in a DevOps model, this opportunity includes both building and running solutions that could require off hours support. This support is shared among the team members to cover weekends and weeknights. The goal is to design for failure and, using cloud-native infrastructure patterns, automate responses to possible issues so they can be worked during normal hours.