The Sr. Technical Product Specialist, Configuration Management, is a member of the Change & Configuration team within the Digital Transformation & Technology department. This role will collaborate with a cross-functional group of Support Center staff members to design, implement, and maintain a best of breed Configuration Management System (CMS), enabling Chick-fil-A's multi-service-provider ecosystem to operate together efficiently, make informed decisions, and deliver innovation and benefits to allow the Support Center to scale with the unprecedented growth and future of the enterprise. Housed within this Configuration Management System is Chick-fil-A's Asset Tagging, which enables the vision of the Enterprise Asset & Field Service Management program. The Sr. Technical Product Specialist will serve as a key member of the Asset Pod, which is a multi-disciplinary product team, to ensure that all assets (whether hardware or equipment), are tagged and tracked appropriately for each Chick-fil-A location.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.