Sr. Billing Specialist - Legal Operations

Chick-fil-A, Inc. is looking for staff to join its Legal Operations team to assist with managing a $65M Department Budget made up of 16,000+ invoices annually. The primary purpose of this role is to process invoices and maintain relationships with suppliers. We are eager to find a seasoned professional who can work independently, with limited supervision, to complete assigned duties.

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

INVOICE MANAGEMENT:

• Process and approve invoices for the Legal Department within the eBilling system
• Key invoices into eBilling system as needed
• Monitor timekeepers and rates
• Review matters opened for eBilling and add financial coding for the invoices
• Manage separate invoice process for confidential invoices
• Monitor shared email inbox for Legal invoices
• Collaborate with outside counsel and in-house counsel to track and resolve invoice disputes
• Log and work support tickets for emails or tasks that need additional attention
• Answer law firm and supplier queries regarding invoices and payments
• Request quarterly aging reports from outside counsel and review against CFA records
• Work assigned queues for invoicing issues
• Prepare and submit wire requests for invoicing
• Assist with Year-End Financial tasks

SUPPLIER MANAGEMENT:

• Serve as Supplier Point-of-Contact
• Assist with onboarding of all new Suppliers from a financial perspective (setting up as Supplier with AP; setting up for payment via ACH, add to department resources, etc.)
• Assist with maintaining a Supplier Management database that contains contact information, payment method, payment terms, etc.

GENERAL:

• Attend meetings through Teams or onsite as requested
• Miscellaneous projects

• Proficient in MS Office Suite
• Have excellent analytical and problem-solving skills
• Must be very organized and have a high level of attention to detail
• Ability to manage multiple priorities and tasks with the skills to adapt to changes in a fast-paced environment
• Able to work independently and escalate issues
• Excellent interpersonal and communication skills

• Advanced Excel skills (VLOOKUP, HLOOKUP, Pivot Tables)
• Experience in a Legal Operations role, a large law firm billing department or accounting/accounts payable role
• Experience with Legal billing and/or matter management software (i.e., Simple Legal, Tracker, Team Connect, Collaborati, etc.)
• Experience with iManage, TRIRIGA, ORACLE Cloud