The Digital Learning Team is responsible for the digital learning transformation at Chick-fil-A – redefining and modernizing learning approaches and how our audiences experience learning, accelerating individual and collective growth and development at Chick-fil-A and Field audiences.
As part of the Digital Learning Team the Learning Technology Principal Program Lead is a learning technology professional responsible for leading the charge to define the technology strategy and roadmap utilizing existing L&D and enterprise capabilities, and identifying the right new, complementary capabilities to close gaps and set CFA up for scale and flexibility. This role is responsible for strong collaboration, consulting, and partnership through understanding business, audience and learning objectives, and then applying this understanding with digital learning expertise to strategize, recommend, execute on, and own solutions. The Learning Technology Principal Program Lead partners with the Senior Learning Technology Program partner to consult to the shared learning strategy, technology architecture evolution considerations, the L&D Infrastructure, and the exploration and evaluation of emerging learning technologies to meet business and audience needs.
Unprecedented increases in sales, business growth and business complexity have created opportunities to challenge and change how the Staff and Field learn, grow and serve. In addition, the talent, capabilities, and mindset required to scale and respond to the business are rapidly changing and Chick-fil-A Talent needs to be able to quickly upskill and reskill to meet the ever-changing demands in the digital workplace and world. As Chick-fil-A continues to grow, the scope and scale of the digital infrastructure in our L&D ecosystem must keep up with the pace of change, complexity and meet the modern-day learner where they are, with what and how they need, and when they need it.
This position is based out of the Chick-fil-A Support Center Office in Atlanta, GA.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.