Lead Software Engineer, Front-End, Operator Technology Solutions

Lead Software Engineer, Front-End, Operator Technology Solutions

Operator Technology Solutions exists to help Chick-fil-A Operators scale their business as part of the world's most caring company. As an engineer on this team, you will invest your time and craft in building and integrating the services, tools and custom software to make it simpler for operators and team members to succeed in caring for their customers and building the Chick-fil-A brand.

As a Lead Software Engineer, you will be a technical leader on an agile, product-focused team where you can influence the product direction, system architecture and engineering patterns, while mentoring other staff engineers. You will set the standard for code contribution on your team while keeping the systems you are responsible for running, stable and secure. You will leverage and contribute to existing frameworks while following and extending accepted architectural patterns.

In this front-end role, you will be responsible for delivering design, architecture, and build-out of an easy-to-use, Team Member focused training platform used by Operators to grow and develop their teams and serve their customers.

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community. 

• Own the solution architecture decisions for your team’s product
• Lead delivery and operations of the team’s product, including both individual contribution and support as well as delegated tasks and support to your team’s engineers. We desire our lead engineers to be both leads and engineers, spending about half of their time on leading others and half contributing engineering work themselves.
• Lead, mentor, and assess other staff engineers, exemplifying and teaching best practices, helping to solve knotty problems, reviewing code, and sharing stories
• Interview, select, onboard, and oversee contract engineers
• Guide engineering team in adoption of Chick-fil-A software engineering standards
• Identify & propose emerging software engineering technologies, methodologies and/or approaches
• Delegate engineering assignments & assess engineering performance
• Help provide support for the portfolio of solutions the team owns
• Understand specific business processes and requirements and translate them to software functional requirements

Note - Working in a DevOps model, this opportunity includes both building and running solutions that could require off hours support. This support is shared amongst the team members to cover weekends and weeknights.  The goal is to design for failure and, using cloud-native infrastructure patterns, automate responses to possible issues so they can be worked during normal hours. 

• Experience designing complex software solutions
• Expert-level knowledge in design and programming using front-end frameworks such as React, Angular, or Vuejs
• Experience with Relational and Non-Relational databases
• Experience with API first design
• Experience mentoring and leading a team
• Excellent written and verbal communication skills
• Strong analytical and problem-solving skills
• Familiarity with Agile principles as applied to software development
• Experience developing and deploying applications via cloud infrastructure (AWS preferred)
• Proven ability to positively influence the engineering culture and practices in a professional environment

• Experience with React
• Experience with AWS Amplify, AppSync
• Experience with DynamoDB, GraphQL
• Experience with test-driven development, continuous integration and deployment, Scrum discipline, or comparable software development practices
• Experience developing and delivering microservices
• Familiarity using test-driven development frameworks or automated testing tools for mobile development
• Deep understanding of AWS architecture
• Experience with the native mobile application delivery
• Familiarity with version control systems and code merging/branching; specific experience with git desirable
• Experience working with an agile development methodology featuring sprints, points estimation, and daily standups