Technical Project Lead

Requisition ID 2023-13673
Job Function
Human Resources/People
Position Type
Experienced Professionals
Posting Location : Location


The Sr. Project Lead owns the successful implementation and ongoing optimization of Talent Acquisition technology to make processes more efficient and ensure exceptional candidate and manager experiences to ultimately support the most important business decision we make …the selection of our people


This role will support the Talent Acquisition team by serving as the technology consultant, expert and project leader to drive technological advancement to further enable the Talent Acquisition team.


Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.


  • Understand Talent Acquisition objectives/needs and identify, define, and scope technology projects to meet those needs.
  • Serve as the business owner of short term and long-term strategy for the Talent Acquisition technology ecosystem, responsible for alignment, prioritization, sequencing of the TA Technology roadmap.
  • Manage multiple Talent Acquisition technology projects through the entire project life cycle ensuring systems meet design standards and guidelines, ensure successful completion within scope, budget, time, and quality parameters.
  • Partner with Talent Systems, IT, project sponsors, stakeholders, and project teams to lead the definition of and evaluate technical/business requirements, define project scope, and objectives.
  • Establish and manage project plans and schedules, track project milestones, manage and account for unforeseen delays, realign schedules and expectations as needed.
  • Identify project governance structure, project team roles, assemble and manage project team members
  • Responsible for change management and system adoption strategies and implementation.
  • Identify, manage, and drive project decisions and resolutions for project issues and risks.
  • Serve as the escalation point for project team members and primary liaison with project sponsor and TA leadership.
  • Lead the selection of new systems and vendors, partnering with Talent systems, legal, etc. This may include managing an implementation vendor.
  • Develop and implement project communication plans; prepare and present project documentation, including status updates, project plans, and other reporting documents to leadership.

Minimum Qualifications

  • Bachelor’s Degree or the equivalent combination of education, training and experience from which comparable skills can be acquired
  • 5 years of related professional work experience
  • Demonstrated experience in managing complex projects involving multiple workstreams and involving significant change management
  • Strong understanding of project management methodologies/project life cycle
  • Sound foundational knowledge of IT infrastructure and architecture
  • Sense of balance between the roles of project manager and technical advisor
  • Ability to communicate effectively in both technical and non-technical terms
  • Excellent time management and organizational skills
  • Thrive at managing and transforming ambiguity to clarity and structure
  • Excellent problem solver
  • Systems thinker (end to end; people, process, technology)
  • Experience with driving key, complex project decisions

Preferred Qualifications

  • 7 to 10 years professional work experience
  • Experience with HR systems such as Paradox, Workday, iCIMS, Avature CRM, etc
  • 5+ years of experience leading HCM projects and implementing HR systems/modules
  • PMP certification
  • Degree in business, human resources or computer science.

Minimum Years of Experience


Travel Requirements


Required Level of Education

Bachelor's degree or equivalent experience

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