Accountant II/III Restaurant Cash Management & Payroll Services

Requisition ID 2023-13613
Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
Posting Location : Location


This professional level dual-role provides an opportunity for an individual to learn and apply both Restaurant Cash Management and Payroll Services functions to support Operators and Chick-fil-A. This individual must have a customer service mindset and will be expected to provide 2nd mile service to Operators, team members, staff, and 3rd party vendors.


Restaurant Cash Management functions include Incoming and Outgoing payment reconciliations, general ledger account reconciliation, providing accurate and timely information around overall funds management to the Chick-fil-A Owner/Operator and internal business stakeholders.

Restaurant Payroll Services functions include providing daily payroll processing assurance and system navigation support, general ledger assurance validation, creation, and communication of system education. This role requires daily interaction with our Franchisees.


Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community. Work is often completed under moderate supervision and occasional after hour support or over-time may be required to meet goals or guidelines.


Overall responsibilities:

  • Continually identifies enhancements and change opportunities for current processes
  • Performs general ledger reconciliation, analysis and provides assurance for Restaurant Cash Management and Payroll accounts
  • Communicates pro-actively and effectively with Operators, 3rd party vendors and internal staff
  • Partners on team/cross functional projects

Restaurant Cash Management Responsibilities to include:


  • Performs analysis and reconciliation of Franchisee level cash activity and procedures including credit, gift card and disbursement transactions for assigned restaurants
  • Pro-actively identifies cash and credit risks and reports potential issues that may impact financial results
  • Performs payment reconciliations and analysis for Franchisee, Chick-fil-A Inc., Dwarf House Group, and other subsidiaries

Restaurant Payroll Services Responsibilities to include:


  • Provide support for daily payroll processing inquiries and W2 adjustment requests
  • Support the payroll system education and training of Franchisees
  • Utilize technical skills and knowledge to identify trends and speak to comprehensive perspective of Restaurant Payroll Services
  • Provide assurance and representation of user acceptance during system changes and enhancements

Minimum Qualifications

  • Builds strong relationships with others and values the opinions and strengths of teammates
  • Ability to manage multiple projects and responsibilities, continually prioritizing what’s most important
  • Strong analytical skills and detailed oriented
  • Exhibits emotional intelligence
  • Self-driven, exhibiting a personal drive for excellence, eagerness to learn, and requires minimal supervision
  • Active listening and strong communication skills
  • Advanced knowledge and understanding of Chick-fil-A’s standard suite of work solutions (Word, Excel, and PowerPoint)
  • Exhibits ability to learn new systems and/or business reporting tools (Alteryx, Tableau)
  • Must pass Chick-fil-A accounting test OR CPA (Certified Public Accountant) OR passed all four parts CPA exam

Travel Requirements


Required Level of Education

Bachelor's Degree


Accounting, Finance, or related field

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