Lead Business Analyst, Oracle EBS HR/Payroll

This role is responsible for leading the functional design of the critical Oracle-based restaurant systems that our Chick-fil-A owner/operators and team members use chain-wide for HR, Payroll and Benefits, as well as the integrations to other CFA systems. As a member of the Restaurant Labor Technology team, this role serves as a payroll and benefits functional liaison partnering with the associated teams in Financial Services, Legal and other areas of the business.

This role is based in Atlanta, Georgia. If a candidate meets our relocation policy guidelines, Chick-fil-A does offer relocation.

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community. 

• Gather requirements, create documentation and resources for system implementations, changes, and issues
• Collaborate and interact with developers, stakeholders, system architects and various subject matter experts to manage the implementation of changes and issue resolution
• Act as Subject Matter Expert for the HR, Payroll and Benefits functionality, including the custom-built user interface as well as the underlying Oracle E-Business Suite system

• Broad and deep knowledge and experience working within Oracle E-Business Suite HR and Payroll modules
• Experience leading significant system or platform enhancements/implementations
• Knowledge and/or experience with Agile development approaches and techniques
• Experience in driving teams and management to decisions 
• Ability to understand business needs and translate them to functional/technical requirements
• Strong verbal and written communication skills 
• Excellent personal and relational intelligence 
• Demonstration of leadership and strong collaboration
• Ability to quickly learn and comprehend technical systems 
• Self-starter who completes responsibilities with minimal supervision
• Team player who is committed to both the team and the product
• Strong decision-making skills with the ability to collaborate and make decisions in the gray
• Sharp analytical and problem-solving skills
• Ability to effectively manage vendors
• Servant spirit with strong sense of stewardship

• Experience with tip management solutions (including tip pooling)