Lead Business Analyst, Oracle EBS HR/Payroll

Requisition ID 2022-11825
Job Function
Information Technology
Position Type
Experienced Professionals
Posting Location : Location


This role is responsible for leading the functional design of the critical Oracle-based restaurant systems that our Chick-fil-A owner/operators and team members use chain-wide for HR, Payroll and Benefits, as well as the integrations to other CFA systems. As a member of the Restaurant Labor Technology team, this role serves as a payroll and benefits functional liaison partnering with the associated teams in Financial Services, Legal and other areas of the business.


This role is based in Atlanta, Georgia. If a candidate meets our relocation policy guidelines, Chick-fil-A does offer relocation.


Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community. 


  • Gather requirements, create documentation and resources for system implementations, changes, and issues
  • Collaborate and interact with developers, stakeholders, system architects and various subject matter experts to manage the implementation of changes and issue resolution
  • Act as Subject Matter Expert for the HR, Payroll and Benefits functionality, including the custom-built user interface as well as the underlying Oracle E-Business Suite system

Minimum Qualifications

  • Broad and deep knowledge and experience working within Oracle E-Business Suite HR and Payroll modules
  • Experience leading significant system or platform enhancements/implementations
  • Knowledge and/or experience with Agile development approaches and techniques
  • Experience in driving teams and management to decisions 
  • Ability to understand business needs and translate them to functional/technical requirements
  • Strong verbal and written communication skills 
  • Excellent personal and relational intelligence 
  • Demonstration of leadership and strong collaboration
  • Ability to quickly learn and comprehend technical systems 
  • Self-starter who completes responsibilities with minimal supervision
  • Team player who is committed to both the team and the product
  • Strong decision-making skills with the ability to collaborate and make decisions in the gray
  • Sharp analytical and problem-solving skills
  • Ability to effectively manage vendors
  • Servant spirit with strong sense of stewardship

Preferred Qualifications

  • Experience with tip management solutions (including tip pooling)

Minimum Years of Experience


Travel Requirements


Required Level of Education

Bachelor's degree or equivalent experience

Preferred Level of Education

Bachelors Degree



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