Lead Insights Analyst

Requisition ID 2022-11732
Job Function
Enterprise Protection & Travel
Position Type
Experienced Professionals
Posting Location : Location


The Lead Insights Analyst is a professional track role whose primary role is to identify and communicate insights for an assigned scope of business through the blending, transformation and critical evaluation of data through descriptive, diagnostic and select predictive methods relying on CFA’s established analytics tooling stack. This role will be expected to provide analytical support for multiple related projects or workstreams in the assigned business area with dependencies on other departments. It will require acting as a Subject Matter Expert in a broad suite of standard data, methods, and tools, including complex features. The Lead Insights Analyst may receive occasional guidance from Principal analytics talent to produce insights and make recommendations to senior leaders that inform departmental strategy.


The Lead Insights Analyst will work within a full stack analytics team to provide data and analytical support for the Enterprise Risk Management and Enterprise Protection and Travel teams, including the use of data to understand and evaluate key risk indicators and their impact to the business, corporate travel and safety programs, and opportunities to drive efficiency through the strategic curation and sharing of data and insights related to risk and safety initiatives.


Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.


The person who fills this role will be expected to do the following as a part of their regular work responsibilities:

  • Works within a team of data engineers, data scientists, analytics translators, and other insights analysts to convert business problems/questions from Enterprise Risk and Enterprise Protection and Travel into effective analytics reports and solutions
  • Demonstrates in-depth knowledge of risk and/or safety discipline and understands risk/safety implications to the broader business, strong knowledge of Chick-fil-A’s business and restaurant industry, including use and calculation of relevant Key Performance Indicators (KPIs) and benchmarks
  • Persuasively recommends insights-informed action to leaders and peers across multiple business areas
  • Works comfortably with large and complex datasets that span multiple areas of the organization, and understands how to blend and model data effectively; likely serves as business steward for a number of potentially sensitive domain-specific data assets
  • Solves complex analytics problems requiring synthesis of diverse inputs from internal and external sources through the application of a comprehensive suite of descriptive and diagnostic methods and select predictive methods, with minimal oversight
  • Confidently leverages a broad suite of standard analytics tooling that may require unique or complex integrations across systems while coaching others to do the same, including Tableau, Alteryx, ThoughtSpot, and AWS services
  • Acts as subject matter expert for standard data usage patterns, analytics tooling and analytic methods and procedures while coaching others within the analytics community to do the same

Minimum Qualifications

  • 3-5 years experience
  • Bachelor's Degree in Business, Statistics, Analytics or Mathematics related fields
  • Proficient with Tableau or similar data visualization tools
  • Comfort with Alteryx or similar ETL platforms
  • Strong SQL programming skills
  • Familiarity with cloud data storage and compute concepts, particularly AWS S3 and Redshift
  • Strong applied knowledge of basic statistical concepts and data best practices
  • Demonstrated ability to produce scalable and repeatable analytic processes
  • Demonstrated ability to partner with peers and leaders using strong written and verbal communication
  • Fast learner with a desire to gain new and improve existing analytic skills
  • Comfort and ability to ask questions and seek assistance when necessary

Preferred Qualifications

  • 5+ years experience
  • Master’s Degree in Business, Statistics, Analytics or Mathematics related fields
  • Experience providing data or analytical support for risk, travel, or security functions
  • Familiarity with ThoughtSpot Business Intelligence solution
  • General awareness of a breadth of cloud compute concepts and capabilities
  • Strong understanding of data governance principles and procedures
  • Strong statistical programming skills in R or Python

Minimum Years of Experience


Travel Requirements


Required Level of Education

Bachelor's Degree

Preferred Level of Education

Masters Degree


Business, Statistics, Analytics or Mathematics related fields

Submit Resume

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed