Sr. Lead Analyst, Benefits and Payroll Solutions

Job Function
Accounting/Financial Services
Position Type
Experienced Professionals
Requisition ID


The Benefits & Payroll Solutions Team exists to attract, retain, and retire top talent by providing a precise, industry leading, benefits and payroll experience. We offer benefits and payroll solutions to a diverse and growing set of both domestic and international entities while influencing organizational strategy with a focus on financial discipline, ingenuity, and compliance. 


The Sr. Lead Analyst is a professional role that will work closely with the greater Benefits and Payroll Solutions Team to build and improve capabilities related to data access, analysis, and visualization.  The ideal candidate will be well versed in turning financial and benefits data into a compelling story that impacts decision-making at the highest levels.  This individual will be advanced in using technology tools such as Excel and Tableau to analyze data and create visuals that allow leaders to gain insights and make key business decisions.  The role requires a motivated problem-solver who is constantly innovating and learning new skills while engaging with stakeholders across the business to meet shared objectives.


  • Consult with the wider Benefits and Payroll Solutions Team to determine and document analytics and data visualization needs
  • Partner with Financial Services, Digital Transformation & Technology, and outside partners, to plan and execute movement of payroll and benefits data sets into the data lake
  • Dissect and summarize information with visually compelling methods, applying business judgment and relevant industry insights
  • Represent Benefits and Payroll needs on the cross-functional Financial Services Data Team
  • Develop and present data analyses, reports, and presentations to senior leadership to support decision making as needed
  • Prioritize and respond to incoming ad-hoc analyses requests
    Maintain a solid understanding of the Chick-fil-A suite of technology tools (ThoughtSpot, Alteryx, Tableau, AWS, etc.)
  • Provide thought leadership around developing and monitoring key performance indicators to measure the long-term health of benefits offerings
  • Partner with Legal, Security, and others to ensure data handling and storage compliance to both external regulations, as well as Chick-fil-A internal requirements
    Serve as a trusted advisor and technical lead to others within the Benefits and Payroll Solutions Team

Minimum Qualifications

  • Bachelor's Degree in MIS, Decision Sciences, Engineering, Finance, or related field, or corresponding industry experience
  • 5-7 Years’ experience
  • Strong analytical and data modeling skills
  • Experience applying analytical methods to business problems, driving improved decision making and outcomes
  • High degree of proficiency and expertise in Microsoft Excel
  • Some skills in the use of SQL
  • Some experience in the use of data visualization tools (Tableau, Thoughtspot, etc.)
  • Keen eye for detail and thoughtful investigation of data
  • Fast learner and proven problem solver
  • Able to translate complex data into compelling stories
  • Strong communication skills, able to interact comfortably with those at the executive level

Preferred Qualifications

  • 7+ Years’ experience
  • Bachelor's Degree in MIS, Decision Sciences, Engineering, Finance, or related field, or corresponding industry experience
  • Strong experience in the use of Chick-fil-A’s current suite of tools including Tableau, ThoughtSpot, and Alteryx
  • Experience with Python
  • Experience implementing data governance principles

Minimum Years of Experience


Travel Requirements


Required Level of Education

Bachelor's Degree


MIS, Decision Sciences, Engineering, Finance, or related field, or corresponding industry experience

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